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Castel Marie-Louise

Certificate of Excellence
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1 Avenue Andrieu | BP 409, 44504 La-Baule-Escoublac, France
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Castel Marie-Louise
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Castel Marie-Louise
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177 reviews from our community

Traveler rating
    93
    60
    21
    3
    0
See reviews for
20
121
5
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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New Hope, Pennsylvania
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 9, 2014

I stayed at the Castle Marie Louise for two nights with my little group. From the moment we arrived at the hotel with our luxury coach, there were two very pleasant gentlemen by the coach door, to welcome us and take care of the luggage. From then on the experience kept getting better and better. From the front desk to... More 

Was this review helpful? Yes 1
LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear GCC-12 It was a real pleasure for all our staff to read your recent comment on TripAdvisor about Relais&Chateaux Castel Marie Louise. We can only thank you, for your stay, your kindness and the time you spent writing this comment. We hope that you will be able to visit us again during a next trip to France. Yours sincerly,... More 

Niskayuna, New York
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 29, 2014

La Baule Escoublac boasts the longest white-sand beach in Europe, running some five miles along the bay. The gorgeous beach is backed by almost 5 miles of modernist hotels, condos, and casinos with bars, boutiques, and restaurants sprinkled in. Just north of the casino sits a huge Victorian mansion back of a deep, luxurious lawn, altogether quite unlike any other... More 

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear John G, Thank you for posting your comments on TripAdvisor about your recent stay at Relais & Chateaux Castel Marie-Louise. We want to insure you we take the time to read all the comments to improve constantly our services. We were really proud to see that you especially appreciated our Hotel and its historical elegance, and we can't wait... More 

London, UK
Top Contributor
65 reviews 65 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 23, 2014

First the good points.....the hotel is in a good location, and our 'superior' room was large, comfortable, and with an excellently equipped bathroom. The outside grounds are very well maintained. Second, the not so good....the restaurant occupies almost all of the ground floor, there is no air con in the bedrooms, no on site parking, and tour groups occasionally fill... More 

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear LombardLondon_UK , Thank you very much for choosing La Baule and Relais & Chateaux Castel Marie-Louise and for taking the time to share your comments after your recent stay. We were delighted to read that you appreciated your room and bathroom. I feel sorry that you did not appreciate our reception area, which was probably especially crowded according to... More 

Essex, UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

This Castle is amazing. The food was absolutely gorgeous and the presentation was beautiful. The flavours were absolutely amazing and everything was so creative. I wish I could say this was a local and I can't wait to visit again.

Was this review helpful? Yes 1
LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear kpringle, I would like to thank you for your excellent comments on our restaurant posted on Trip Advisor following your stay at The Relais & Châteaux Castel Marie-Louise. We were very delighted to welcome you and share these great moments. Our Chef, Eric Mignard, was particulary delighted to read your comments about the Food Hoping to have the pleasure... More 

Horsham, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 4, 2014

Top class hotels should excel at everything, but the Castel Marie-Louise décor does not meet the same standards as the restaurant and the hotel staff. From the warmest of greetings and support throughout our stay from Anne-Francoise and Katherine on the front desk to the lady who gave us sugar lollipops with her turn-down service, we have the best of... More 

Was this review helpful? Yes 1
LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear jgrahamd, I would like to thank you for your excellent comments about restaurant and staff posted on Trip Advisor following your recent stay at The Relais & Châteaux Castel Marie-Louise. We were very delighted to welcome you and share these great moments. You emphasize the kindness and the quality of the whole staff and we thank you, especially Anne-Françoise... More 

Calgary, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 8, 2014

Stately building with awkward access to the street. Rooms are well proportioned and well kept but becoming dated. The small staff at the front desk seems to be responsible for everything including a hard working little gal that also has to leave the desk to carry your bags the 30 yards from the street, up the front stairs and to... More 

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear trianon3 , Thank you very much for choosing La Baule and Relais & Chateaux Castel Marie-Louise and for taking the time to share your comments after your recent stay. All my team constantly do his best to offer a five star’s quality of service, and I regret that the service you were given has not been up to your... More 

Stratford-upon-Avon, United Kingdom
Top Contributor
113 reviews 113 reviews
55 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed May 28, 2014

To explain the setup here, this very old hotel is owned by the Barriere Group who also own the near-adjacent much larger 5 star Hermitage and Royal hotels as well as the Casino along the same stretch of the promenade. But this is the one that houses the Michelin starred restaurant and that seems to be its main raison d'etre.... More 

Was this review helpful? Yes 1
LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear medocain, I would like to thank you for your comments posted on Trip Advisor following your recent stay at the Relais & Châteaux Castel Marie-Louise. Castel Marie-Louise is a Relais & Châteaux member since 1969. The house was built in 1912 and was the property of Mrs Marie-Louise and Francois ANDRE, founder of Lucien Barrière Group. The hotel is... More 

England
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 7, 2014

This hotel is smart and well located but as a 5 star it only just meets the standard. The rooms are well proportioned but are beginning to look a little tired. In particular the caulking around the shower in our room was soiled and paintwork chipped. In the dining room some of the seat cushions are threadbare. Nevertheless we have... More 

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear Critical, First of all thank you for your recent stay in La Baule and for taking the time to share your feelings with the TripAdvisor users. I really thank you for your comment about our charming hotel, our star restaurant and what's most important our welcoming staff. Please accept my personal apologies for the state of your cars after... More 

Hertford, United Kingdom
Top Contributor
79 reviews 79 reviews
63 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed May 6, 2014

We stayed two nights at this hotel and enjoyed immensely. Good central location next to Beach and only 15 minute walk to High Street. Large comfortable and luxurious bedroom/bathroom. Restaurant and food very good but also very expensive. Two glasses of sherry for example were 24e? However still enjoyed our experience of haute cuisine and would return. Large private car... More 

Was this review helpful? Yes
LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear alisonhertford, We sincerely hope to see you again too. Then, I would like to thank you for taking the time to leave this beautiful experienced author’s comment about our House. I’m pleased to learn that you really enjoyed your stay at the Relais & Châteaux Castel Marie-Louise and your diner experience in our star restaurant. With all my very... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 21, 2014

We came to this hotel with high expectations given its five-star rating. but were disappointed. The rooms were nice, as were the dining room and surrounding grounds, but one of our rooms (for a family of 4) had no proper shower and in terms of the facilities you would expect from a hotel of this class - eg spa etc... More 

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear Agowers, I would like to thank you for your stay with you family and for your comments posted on Trip Advisor following your recent stay at the Relais & Châteaux Castel Marie-Louise. Thank you for your comment about kindness of our staff and our friendly service. Please accept my apologies for the fact that one of your two rooms... More 

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