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All 30 La-Baule-Escoublac hotels

Castel Marie-Louise

5.0 of 5 Hotel   |   1 Avenue Andrieu | BP 409, 44504 La-Baule-Escoublac, France
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87%
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 4, 2014
jgrahamd Horsham, United Kingdom
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147 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Horsham, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 4, 2014

Top class hotels should excel at everything, but the Castel Marie-Louise décor does not meet the same standards as the restaurant and the hotel staff. From the warmest of greetings and support throughout our stay from Anne-Francoise and Katherine on the front desk to the lady who gave us sugar lollipops with her turn-down service, we have the best of... More

Was this review helpful? Yes 1
LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear jgrahamd, I would like to thank you for your excellent comments about restaurant and staff posted on Trip Advisor following your recent stay at The Relais & Châteaux Castel Marie-Louise. We were very delighted to welcome you and share these great moments. You emphasize the kindness and the quality of the whole staff and we thank you, especially Anne-Françoise... More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 8, 2014

Stately building with awkward access to the street. Rooms are well proportioned and well kept but becoming dated. The small staff at the front desk seems to be responsible for everything including a hard working little gal that also has to leave the desk to carry your bags the 30 yards from the street, up the front stairs and to... More

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear trianon3 , Thank you very much for choosing La Baule and Relais & Chateaux Castel Marie-Louise and for taking the time to share your comments after your recent stay. All my team constantly do his best to offer a five star’s quality of service, and I regret that the service you were given has not been up to your... More

Stratford-upon-Avon, United Kingdom
Top Contributor
70 reviews 70 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed May 28, 2014

To explain the setup here, this very old hotel is owned by the Barriere Group who also own the near-adjacent much larger 5 star Hermitage and Royal hotels as well as the Casino along the same stretch of the promenade. But this is the one that houses the Michelin starred restaurant and that seems to be its main raison d'etre.... More

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear medocain, I would like to thank you for your comments posted on Trip Advisor following your recent stay at the Relais & Châteaux Castel Marie-Louise. Castel Marie-Louise is a Relais & Châteaux member since 1969. The house was built in 1912 and was the property of Mrs Marie-Louise and Francois ANDRE, founder of Lucien Barrière Group. The hotel is... More

England
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 7, 2014

This hotel is smart and well located but as a 5 star it only just meets the standard. The rooms are well proportioned but are beginning to look a little tired. In particular the caulking around the shower in our room was soiled and paintwork chipped. In the dining room some of the seat cushions are threadbare. Nevertheless we have... More

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear Critical, First of all thank you for your recent stay in La Baule and for taking the time to share your feelings with the TripAdvisor users. I really thank you for your comment about our charming hotel, our star restaurant and what's most important our welcoming staff. Please accept my personal apologies for the state of your cars after... More

Hertford, United Kingdom
Top Contributor
75 reviews 75 reviews
60 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 6, 2014

We stayed two nights at this hotel and enjoyed immensely. Good central location next to Beach and only 15 minute walk to High Street. Large comfortable and luxurious bedroom/bathroom. Restaurant and food very good but also very expensive. Two glasses of sherry for example were 24e? However still enjoyed our experience of haute cuisine and would return. Large private car... More

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear alisonhertford, We sincerely hope to see you again too. Then, I would like to thank you for taking the time to leave this beautiful experienced author’s comment about our House. I’m pleased to learn that you really enjoyed your stay at the Relais & Châteaux Castel Marie-Louise and your diner experience in our star restaurant. With all my very... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 21, 2014

We came to this hotel with high expectations given its five-star rating. but were disappointed. The rooms were nice, as were the dining room and surrounding grounds, but one of our rooms (for a family of 4) had no proper shower and in terms of the facilities you would expect from a hotel of this class - eg spa etc... More

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LMassonneau, Directeur général at Castel Marie-Louise, responded to this review

Dear Agowers, I would like to thank you for your stay with you family and for your comments posted on Trip Advisor following your recent stay at the Relais & Châteaux Castel Marie-Louise. Thank you for your comment about kindness of our staff and our friendly service. Please accept my apologies for the fact that one of your two rooms... More

Normandy
Top Contributor
56 reviews 56 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 8, 2013

A traditional, top class , grand hotel restaurant of the old school in ambience but modern well balanced food. The Head Waiter combined professionalism with courtesy and was a real credit to his profession. His Crepe Suzette was delicious and beautifully cooked at the table. The Sommelier was young and a little too assuming for his years!

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lmtripad, Directeur général at Castel Marie-Louise, responded to this review

Dear Bess-the-Departed, First of all, we thank you very much for all your generous and praiseful compliments that we are proof to read. Each person of my team does his best to contribute in unforgettable moments in our House of character. You have discovered one of our “classic” desert in le Castel Marie-Louise which have always a lot of success... More

nyc
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 24, 2013

The Castel Marie Louise is a wonderful classic French mansion situated on a beautifully shaded and landscaped property. It is right across the street from the beach and the promenade,a location we found very pleasurable. The staff could not be more personable. Everyone is there to make you comfortable and to enhance your experience. While they do charge for parking,... More

Was this review helpful? Yes 1
lmtripad, Directeur général at Castel Marie-Louise, responded to this review

Dear mlyg, Let me thank you for your very nice commentaries about Castel Marie-Louise. It is always a great pleasure to know the satisfaction of our Guests. You are totally right when you say that the hotel is very well located. All the staff is aware and pround of working in a such beautiful place. Our Chef, Eric MIGNARD, has... More

Grays Thurrock, United Kingdom
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 15, 2013

Lovely old building in nice grounds with private car park and very helpful staff. We dined in the restaurant and had the gourmet menu with wine pairing. It was overpriced and the quality was not of the standard I expect from a Michelin Starred chef. Staff were run off their feet as there was a private party of about 25... More

Was this review helpful? Yes
lmtripad, Directeur général at Castel Marie-Louise, responded to this review

Dear Gjh1948, I would like to thank you for your comments posted on Trip Advisor following your recent stay at the Relais & Châteaux Castel Marie-Louise. Indeed, The Castel Marie-Louise enjoys an excellent location in the hundred years old trees parc where we can take time to relax and is located at hundred meters from the most beautiful beach of... More

north london
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 14, 2013

I was really disappointed with my one night there on Saturday 13/7/13.I had been travelling for 2 weeks using Relais and Chateaux wherever I could.There was a mixup with my internet booking-that was nobody's fault but I did get a 'superior room' Room 6.I could only just walk around the bed the bathroom fixture/fittings were dingy and average-certainly not superior.It... More

Was this review helpful? Yes 2
lmtripad, Directeur général at Castel Marie-Louise, responded to this review

Dear gourmetgooner, I would like to thank you for your comments posted on Trip Advisor following your recent stay at the Relais & Châteaux Castel Marie-Louise. You emphasize the kindness and the quality of the whole staff and we thank you. We are sincerely sorry that your night in The Castel Marie-Louise wasn’t the quietly night you hoped because of... More

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Additional Information about Castel Marie-Louise

Address: 1 Avenue Andrieu | BP 409, 44504 La-Baule-Escoublac, France
Phone Number:
Location: France > Pays de la Loire > Loire-Atlantique > La-Baule-Escoublac
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Castel Marie-Louise 5*
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Also Known As:
Castel Marie-Louise France/La-Baule-Escoublac

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