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Hotel Rouen Saint Sever

20 Place de l'Eglise Saint Sever, 76100 Rouen, France (Formerly Comfort Hotel)
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Hotel Rouen Saint Sever
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Ranked #30 of 52 Hotels in Rouen
A recent review
3 of 5 stars reviewed 3 days ago
Emma_and_Cornelius Abcoude, Nederland
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141 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Abcoude, Nederland
Contributor
15 reviews 15 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Friendly staff. Small room, but clean and a good bed. Bath room is Ok but nothing special. Easy to walk to City Center. Normal room-price is to expensive compared to other hotels. Parking in private garage € 6 24/h

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PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Mister We thank you for having expressed us your opinion. The service(department) is very important for us. We regret for the discomfort owed to the bathroom and the room(chamber). We hopte to see you soon Best regards Patricia Q Manager More 

Greater London
Top Contributor
50 reviews 50 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The main purpose for choosing this hotel was its proximity to the historic centre Rouen, and availability of easy parking nearby. In fact the hotel is built immediately adjacent to, and can be accessed directly from, the Saint Sever commercial indoor (shopping) Centre in Rouen. St Sever is just on Rouen's right bank, the opposite side from the historic centre,... More 

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PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We will make a modification of the situation how to get our hotel with the global positionning system. We enjoy of your satisfaction for the WIFI ans the well located hotel next to the shopping center and near to the center of the city. We hope to welcome... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

The stuff are friendly and helpful. The location is quite far from the city center. Around the hotel you can find places to eat to buy some stuff as there's is a mall just a side of an hotel. The team station few mins to walk. The get on to the city centre is better by taxi that what we... More 

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PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia More 

Berkshire
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 11, 2014

Travelling back to the UK from Spain this hotel was chosen for its value and location. Not the best I've stayed in but okay for an overnight stop. It is located about 15 minutes walk from the centre of Old part Rouen but not the nicest walk to get there, passing rather dubious characters that were hanging about dubious cafes!... More 

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Arganil, Coimbra, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed November 7, 2014

Nice friendly staff and welcome, comfortable room, great restaurant food, parking a pain but get the details in advance. perfect for a long trip stop over or to see the sights. Would stay again without question.

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Edmonton, Canada
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 4, 2014

Budget hotel in the centre of Saint Sever. Hard to find but the official signs help, look for the church steeple as it's on the Place De L'Eglise. Warm welcome. Tiny room and bathroom, slept well despite thin blanket and pillows. Reasonably clean. The restaurant was a big surprise! Fabulous gourmet food, decent prices, I paid 30 euros for two... More 

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Sterling, Virginia
Top Contributor
76 reviews 76 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 18, 2014

We were in Rouen without any plans other than to see the downtown Marché and Jeanne D'Arc related areas. We just happened to be near the Saint-Sever area and had checked at another hotel and found it full. We saw the Saint-Sever Hotel and they had rooms. The rate was reasonable and the rooms clean and quiet. I don't have... More 

Was this review helpful? Yes 2
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

London, England, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 5, 2014

This hotel is perfectly located next door to a shopping mall and fronting on to a pedestrianised street with bars cafes etc. As if that's not enough there's secure underground parking and if you want to leave your car, the Metrobus stops just behind the mall. In two stops you can be in the centre of Rouen. The room was... More 

Was this review helpful? Yes 1
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

Basic but very clean, staff were fantastically helpful. We just needed a sleepover on our long drive Bordeaux to Cheshire. Struggled to find it but if you drive into the shopping centre there are orange bays (13 I think?) in the multi-storey which has a lift which goes directly into the hotel reception. Perfectly easy once you know how!!

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PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Holmfirth, West Yorks
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 9, 2014

Cheap and basic hotel in need of refurbishment. No air conditioning and fusty smelling room meant I had to have window open. Unfortunately very vigorous and noisy street sweeping of square outside began at 6:30 am. The wifi didn't work either. Not in a very nice area. We arrived at 7.30pm after a difficult attempt to find the place, but... More 

Was this review helpful? Yes 1
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

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