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Hotel Rouen Saint Sever

20 Place de l'Eglise Saint Sever, 76100 Rouen, France (Formerly Comfort Hotel)
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Hotel Rouen Saint Sever
Best prices for: 1 room 1 guest
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Ranked #32 of 52 Hotels in Rouen
A recent review
5 of 5 stars reviewed 1 week ago
worldtravellersolo
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136 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The stuff are friendly and helpful. The location is quite far from the city center. Around the hotel you can find places to eat to buy some stuff as there's is a mall just a side of an hotel. The team station few mins to walk. The get on to the city centre is better by taxi that what we... More 

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Berkshire
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 11, 2014

Travelling back to the UK from Spain this hotel was chosen for its value and location. Not the best I've stayed in but okay for an overnight stop. It is located about 15 minutes walk from the centre of Old part Rouen but not the nicest walk to get there, passing rather dubious characters that were hanging about dubious cafes!... More 

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Arganil, Coimbra, Portugal
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed November 7, 2014

Nice friendly staff and welcome, comfortable room, great restaurant food, parking a pain but get the details in advance. perfect for a long trip stop over or to see the sights. Would stay again without question.

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Edmonton, Canada
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 4, 2014

Budget hotel in the centre of Saint Sever. Hard to find but the official signs help, look for the church steeple as it's on the Place De L'Eglise. Warm welcome. Tiny room and bathroom, slept well despite thin blanket and pillows. Reasonably clean. The restaurant was a big surprise! Fabulous gourmet food, decent prices, I paid 30 euros for two... More 

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Sterling, Virginia
Top Contributor
75 reviews 75 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 18, 2014

We were in Rouen without any plans other than to see the downtown Marché and Jeanne D'Arc related areas. We just happened to be near the Saint-Sever area and had checked at another hotel and found it full. We saw the Saint-Sever Hotel and they had rooms. The rate was reasonable and the rooms clean and quiet. I don't have... More 

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PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

London, England, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 5, 2014

This hotel is perfectly located next door to a shopping mall and fronting on to a pedestrianised street with bars cafes etc. As if that's not enough there's secure underground parking and if you want to leave your car, the Metrobus stops just behind the mall. In two stops you can be in the centre of Rouen. The room was... More 

Was this review helpful? Yes 1
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

Basic but very clean, staff were fantastically helpful. We just needed a sleepover on our long drive Bordeaux to Cheshire. Struggled to find it but if you drive into the shopping centre there are orange bays (13 I think?) in the multi-storey which has a lift which goes directly into the hotel reception. Perfectly easy once you know how!!

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PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Holmfirth, West Yorks
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 9, 2014

Cheap and basic hotel in need of refurbishment. No air conditioning and fusty smelling room meant I had to have window open. Unfortunately very vigorous and noisy street sweeping of square outside began at 6:30 am. The wifi didn't work either. Not in a very nice area. We arrived at 7.30pm after a difficult attempt to find the place, but... More 

Was this review helpful? Yes 1
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Silverdale, Washington
Top Contributor
54 reviews 54 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 7, 2014

To make a long story short, the Hotel Rouen St. Sever was very difficult to find based on their website information, but once found proved to be a reasonable choice. The address provided on the hotel website came up ‘nonexistent’ on our Garmin, and other hotel searches by name gave us an address took us to a low income housing... More 

Was this review helpful? Yes 2
Saint Augustine, Florida
Top Contributor
72 reviews 72 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 16, 2014

The hotel is a nice 15 min. stroll from the center of Rouen and is attached to a shopping mall. The rooms are clean but quite small, even by French standards. Also, when the bar is closed it will not open! A group of 10 or so wanted a drink after 10 pm and the desk clerk would NOT open... More 

Was this review helpful? Yes 1
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