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Hotel Rouen Saint Sever

20 Place de l'Eglise Saint Sever, 76100 Rouen, France (Formerly Comfort Hotel)
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Hotel Rouen Saint Sever
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Ranked #31 of 52 Hotels in Rouen
A recent review
5 of 5 stars reviewed 4 weeks ago
Baz H
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just had 2 nights here and it was lovely. The parking is under the hotel which is good and the lift takes you from the car park straight into the hotel. The room decor is a bit dated and the toilet is a bit tight for room but all in all a lovely cosy room and a very comfortable bed.... More 

Was this review helpful? Yes 1
PATJO76, Responsable réception at Hotel Rouen Saint Sever, responded to this review

Dear customer we are delighted that your stay in our establishment is pleasant and that the accessibility to the center allowed you to visit the city of Rouen in any tranquilité. Indeed the access to the parking lot of the shopping mall allows the customer to park more easily thanks to the access direct of the asenceurs of the hotel.... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2015

Stayed one night whilst cycle touring. Staff very friendly and helpful. Allowed us to store 2 bikes in room behind reception. Room small, clean and functional. Low price meant good value for money. Local area has little to offer. Seems nicer restaurants might all be North of the river. Noisy bells from church opposite but they stop at 10pm.

Was this review helpful? Yes
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear sir, Thank you for giving us your opinion. A personnal and friendly welcoming is our priority, so thank you for your compliment. Concerning the sound of bells, sorry for insconfort caused by this situation. We hope to see you again in our hotel. Best regards, Marine.P; The reception More 

Abcoude, Nederland
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 20, 2015

Friendly staff. Small room, but clean and a good bed. Bath room is Ok but nothing special. Easy to walk to City Center. Normal room-price is to expensive compared to other hotels. Parking in private garage € 6 24/h

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PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Mister We thank you for having expressed us your opinion. The service(department) is very important for us. We regret for the discomfort owed to the bathroom and the room(chamber). We hopte to see you soon Best regards Patricia Q Manager More 

Greater London
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 4, 2015 via mobile

The main purpose for choosing this hotel was its proximity to the historic centre Rouen, and availability of easy parking nearby. In fact the hotel is built immediately adjacent to, and can be accessed directly from, the Saint Sever commercial indoor (shopping) Centre in Rouen. St Sever is just on Rouen's right bank, the opposite side from the historic centre,... More 

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PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We will make a modification of the situation how to get our hotel with the global positionning system. We enjoy of your satisfaction for the WIFI ans the well located hotel next to the shopping center and near to the center of the city. We hope to welcome... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

The stuff are friendly and helpful. The location is quite far from the city center. Around the hotel you can find places to eat to buy some stuff as there's is a mall just a side of an hotel. The team station few mins to walk. The get on to the city centre is better by taxi that what we... More 

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PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia More 

Berkshire
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 11, 2014

Travelling back to the UK from Spain this hotel was chosen for its value and location. Not the best I've stayed in but okay for an overnight stop. It is located about 15 minutes walk from the centre of Old part Rouen but not the nicest walk to get there, passing rather dubious characters that were hanging about dubious cafes!... More 

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Arganil, Coimbra, Portugal
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

Nice friendly staff and welcome, comfortable room, great restaurant food, parking a pain but get the details in advance. perfect for a long trip stop over or to see the sights. Would stay again without question.

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Edmonton, Canada
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed November 4, 2014

Budget hotel in the centre of Saint Sever. Hard to find but the official signs help, look for the church steeple as it's on the Place De L'Eglise. Warm welcome. Tiny room and bathroom, slept well despite thin blanket and pillows. Reasonably clean. The restaurant was a big surprise! Fabulous gourmet food, decent prices, I paid 30 euros for two... More 

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Sterling, Virginia
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 18, 2014

We were in Rouen without any plans other than to see the downtown Marché and Jeanne D'Arc related areas. We just happened to be near the Saint-Sever area and had checked at another hotel and found it full. We saw the Saint-Sever Hotel and they had rooms. The rate was reasonable and the rooms clean and quiet. I don't have... More 

Was this review helpful? Yes 2
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

London, England, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 5, 2014

This hotel is perfectly located next door to a shopping mall and fronting on to a pedestrianised street with bars cafes etc. As if that's not enough there's secure underground parking and if you want to leave your car, the Metrobus stops just behind the mall. In two stops you can be in the centre of Rouen. The room was... More 

Was this review helpful? Yes 1
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

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