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All 51 Rouen hotels

Hotel De L'Europe

87-89 rue aux Ours, 76000 Rouen, France
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Hotel De L'Europe
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Ranked #8 of 51 Hotels in Rouen
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 15, 2014
SteveWCambridge Cambridge, United Kingdom
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104 reviews from our community

Traveler rating
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    41
    14
    5
    4
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14
49
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 29, 2014

The hotel is very well located close to the center of perhaps the only thing that we can say positive about the hotel. No parking, no air conditioning, weak internet which costs 7 euros per day if the room is not booked the hotel directly. The manager told us - we can not offer you all the necessary requirements that... More 

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road76, Propriétaire at Hotel De L'Europe, responded to this review

thank you very much for your comment we try to do our best, and of course when a reservation is done in direct everything is much more clear for you and for us. everything was written in the booking.com page i mean what you required and you get it. we change all the towels september 29 sorry for the inconvenience... More 

Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

The manager was very helpful when we arrived and pointed me towards some on-street parking outside the hotel. The family room is small but has everything you need for a night or two with a young family - and it was very clean. Breakfast is varied and well presented. My only minor gripe - but we knew the deal when... More 

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road76, Directeur général at Hotel De L'Europe, responded to this review

sir, thank you very much for your comment, about breakfast normally we charge the full price and half price for the kids . full price is 14 making 42 for 4 and we charge you 10 each same amount . we try to give the best rate according too the quality, the variety and the quantity served . we hope... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 8, 2014

I stayed here with a friend as a stop of on a biking trip this summer. The rooms were horrible, noisy and hot, the shower in my room was broken so you had to hold the shower head to have a shower. The beds were even worse incredibly uncomfortable, basically 2 singles pushed together with the worst mattress you could... More 

Was this review helpful? Yes 1
road76, Directeur général at Hotel De L'Europe, responded to this review

Sir, I took note of your comment and am more than surprised. Your brother, not your friend, got sick at a restaurant that we not recommend, does not concern us. About your stay, I remember you, since I welcome you, offer you parking for your both bikes and also wifi. The room type you got never required bad comment on,... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2014

The staff were welcoming and very accommodating not only to us (for five nights) but to our extremely jet-lagged friends. The location was great, for restaurants, site-seeing, charming walks in the old town or down along the Seine, and - especially for anyone mobility-challenged - for the super-easy to use public buses, metro and Citi-bikes which have a hub one... More 

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road76, Directeur général at Hotel De L'Europe, responded to this review

thank you very much for your comment More 

London UK
Top Contributor
55 reviews 55 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed July 19, 2014

First day of holiday and driving from Calais to Le Mans en route to South ofFrance we were caught in the worst storm I've ever experienced and had to make an Unscheduled stop in Rouen. Booked this place late at night from my iPhone. Friendly staff set up sofa bed for kids and we settled in for one of the... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 17, 2014

The room was small but adequate and clean with a comfortable bad To be honest I would have given it a higher rating except for the bathroom which was the narrowest i have ever seen. Getting in and out of the shower was a bit of a squeeze. Still for 2 nights it was fine. The other thing is that... More 

Was this review helpful? Yes 1
Glos, UK
Top Contributor
55 reviews 55 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stayed here two nights on motorcycle trip- the handy secure parking always a bonus. I liked the fact they are trying to be a bit different, our room was funky and had a great roof garden decked out with all kinds of automobile related stuff- even traffic lights. The roof terrace has a great view of the city and seating... More 

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014

We weren't sure what to expect after the informal booking process (e-mail, no web forms or confirmation codes), but it turned out to be wonderful. Lovely room with a terrace overlooking the city; diverse and delicious breakfast fare; convenient access to major tourist attractions. Two very pleasant days in Rouen, and we'd love to stay in this hotel again.

Was this review helpful? Yes 3
St. John's, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 21, 2014

I visited Rouen a few days ago and I was booked by my hosts at Hotel de l'Europe. The location is stellar: in the middle of old Rouen, close to all interesting places and to an underground parking for those driving (there is a special fee arrangement with the hotel). The room (I didn't get one of the hotel's three... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed October 23, 2013

This Hotel said that they hadn't received my reservation details so couldnt confirm our stay which meant we had to book elsewhere, they then charged the full price of 2 rooms to my card and refused to refund anything when I complained

Was this review helpful? Yes 11
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Additional Information about Hotel De L'Europe

Address: 87-89 rue aux Ours, 76000 Rouen, France
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range (Based on Average Rates): $
Number of rooms: 24
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Also Known As:
Hotel De l Europe

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