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Mercure Rouen Centre Cathedrale

4.0 of 5 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
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Mercure Rouen Centre Cathedrale
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Mercure Rouen Centre Cathedrale
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740 reviews from our community

Traveler rating
    168
    407
    126
    29
    10
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122
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived today (Oct 12 approx 5:30pm) to check in to the hotel. This was the hardest hotel to access out of all the cities we visited in France. We had 2 GPS's that were sending us down closed roads so it's tough to find. Upon arrival, I asked the front desk clerk "comprend anglais" and he replied "Yes I speak... More

Was this review helpful? Yes 1
West Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Not only was the hotel extremely difficult to find, the parking garage had a note on it with details to drive to another parking garage. We went into the hotel and spoke with the reservations clerk and she said the sign should have been taken down a couple of days ago! Nice to know when it is dark and you... More

Was this review helpful? Yes 1
Halesworth, United Kingdom
Top Contributor
52 reviews 52 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel does exactly what is says on the tin! Its in a perfect location right at the centre of the city. The sat nav was invaluable to find it down narrow, one wat streets but joy of joy it has its own underground car park (cannot reserve). The hotel is clean and modern and the bed was very comfortable.... More

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Baltimore, Maryland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just steps from the Cathedral and the pedestrian shopping streets. A short walk from the excellent museum of fine art. Large, well-appointed room with excellent bath. Air conditioning not strong, but adequate. Superb breakfast. Front desk staff helpful and courteous. Good wi-fi. Note: difficult to find with car's navigation system because pedestrian streets have recently changed.

Was this review helpful? Yes 1
Oslo
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Next to the giant cathedral, this hotel is excellent for tourists. We were a family of five and needed one room and a suite. If regulations had permitted, the suite would have been enough for the whole family. We came by car, and had a very hard time to find the hotel. Our GPS did not understand all those narrow,... More

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear OsloKnut, You have take time to post your comments on Tripadvisor and we thank you. The Hotel is located in the historic city center of Rouen and its access is difficult. We are working on signalitique to facilitate the arrival of our clients. We are glad you have a good stay and hope to see you soon Bests regards... More

Cassington, United Kingdom
Top Contributor
61 reviews 61 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Getting to the hotel by car is quite challenging (narrow streets and some "access only" to navigate). The underground parking is typical of that found in many hotels in historic city centres in Europe: steep, narrow access and not much room to manoeuvre, but secure and convenient. The location is very central, the rooms comfortable and well equipped. Only slight... More

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Nigel A, Many thanks for comments on Tripadvisor. Your opinion has been taken into account and allows us everyday to improve our services and thus customer satisfaction The Hotel is located in the historic city center of Rouen and its access is difficult. We are working on signalitique to facilitate the arrival of our clients. We are glad you... More

Hythe, United Kingdom
Top Contributor
64 reviews 64 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value hotel situated right in the heart of Rouen and next to the Cathedral. That in itself does create a problem as actually finding it in the one way system is a challenge. Rooms basic but comfortable. Staff very helpful and welcoming.

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Anthony B, Thank you for a lovely review, I will not fail to convey to the team your satisfaction during your stay. We are glad you had a pleasant stay with us and hope to see you soon. Bests Regards Christophe POMAREDE General Manager More

Bloomfield Hills, Michigan
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Secure underground parking. Access via very narrow streets, and if you have a long car the garage itself has a very difficult (read 5-7 point) turn underground to get to the parking level. The hotel location is ideal in the heart of historic Rouen. Easy walk to the Cathedral and the old square. Rooms are bulk standard Mecure, modern hotel.... More

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Vballfamily, Thank you for taking the time to comment on the Mercure Rouen Centre Cathedrale. We would be pleased to welcome again in our establishment. We wish you a very nice day. Best regards. C.POMAREDE More

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Additional Information about Mercure Rouen Centre Cathedrale

Address: 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Rouen Centre Cathedrale 4*
Number of rooms: 125
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale

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