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Mercure Rouen Centre Cathedrale

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7 rue Croix de Fer | Rue St Nicolas, 76000, Rouen, France
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1 room 1 adult
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Mercure Rouen Centre Cathedrale
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1,034 Reviews from our TripAdvisor Community

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Elton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location - once you find it. Good accommodation. Very good and helpful staff. Excellent breakfast. Good car park - underground - but difficult access [easy to damage body work when manoeuvring in or out]. Variety of bars cars and restaurants nearby - some better than others! The Hotel is located in a pedestrian zone adjacent to the Cathedral. Despite... More 

Helpful?
1 Thank Ray R
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Sir, Thank you for this comment on Tripadvisor. We know that the hotel access can be quite difficult and we are very sorry about that. The staff tries to do his best to facilitate your arrival by phone if necessary. Even that, we are pleased to read that, once arrived, you enjoyed your stay. And as you said, the... More 

Paris, Texas
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were just able to spend one night in Rouen but we loved it. The hotel was spacious and very clean. The reception people were very helpful. What I enjoyed about the hotel was that it is in the middle of town -very close to everything. I can't wait to go back. We will try to stay in this hotel.... More 

Helpful?
Thank Nancy H
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Nancy H, We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay and I will share your satisfaction with my staff as soon as possible. We hope to see you again at the Mercure Rouen Centre Cathedrale. Have a nice day. Best regards. C.POMAREDE More 

Liss, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

They say you never go back - but we did and it was even better. Central location with parking. Superbly fitted out. Clean and very comfortable. With excellent staff - providing the help you need, when you need it - in the most unobtrusive way. I understand the hotel is being refurbished - I just hope they don't spoil it.... More 

Helpful?
Thank Vivienne R
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Vivienne, We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay and I will share your satisfaction with my staff as soon as possible. We hope to see you again at the Mercure Rouen Centre Cathedrale. Thanks for The Tip for the others guests ;) it's very helpful for... More 

Doncaster
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

Excellent choice of food on the breakfast buffet, staff constantly refreshing the food, free flow coffee, rooms excellent clean and a comfortable bed, parking available underground, lots of restaurants nearby for evening meals within five minutes walking distance, stayed twice here now and will return again

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank kathleen2016
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Kathleen , We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city center of Rouen and just near the Cathedrale.. We hope to see you again at the Mercure Rouen Centre Cathedrale.... More 

Paris, Texas
Level Contributor
78 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 17, 2015

We were only going to be in Rouen for one night and wanted a location in the heart of the city's top attractions. This hotel exceeded our expectations far more than just location. Our room was spacious with wonderfully soft linens. There is an abundant breakfast buffet also. We would definitely choose this hotel again.

Helpful?
1 Thank MexicoTraveler67
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay and I will share your satisfaction with my staff as soon as possible. We hope to see you again at the Mercure Rouen Centre Cathedrale. Have a nice day. Best regards. C.POMAREDE More 

Walsall, United Kingdom
Level Contributor
181 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed December 13, 2015

I feared the worst reading recent reviews, but could not have been more pleasantly surprised. We came by train so had no car problems, We arrived about noon and were allocated a room on the 4th floor at once.The room was spacious and clean. Perhaps a little dark maybe one extra lamp would have been welcome, but this is the... More 

Helpful?
1 Thank eurotrippers
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay and I will share your satisfaction with my staff as soon as possible. We hope to see you again at the Mercure Rouen Centre Cathedrale. Have a nice day. Best regards C.POMAREDE More 

Poulton
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 10, 2015

We had rooms on the 5th floor, very quiet, very clean, and a good size with a view of the Cathedral spire. The bar area is large and welcoming with plenty of seats. Breakfast is excellent with a great choice of fresh cheeses, at least 7 every day, baked apples and pancakes with maple syrup, boil your own eggs, lovely... More 

Helpful?
1 Thank Poulton4747
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear guest, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale. I will share your satisfaction with my staff as soon as possible. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city... More 

Liverpool, United Kingdom
Level Contributor
225 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

As per previous reviews this is a very stressful place to find in a car. You will find yourself driving along pedestrian streets which are very narrow and very busy with pedestrians! We could not find it with our GPS as the car park is on a different street to the address of the hotel. Luckily we noticed a small... More 

Helpful?
Thank Pipehitter
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We would like to thank you for this comment on Tripadvisor. According the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council. We asked for more road sign but it seems impossible. So, the only solution we have found is to send a detailed map... More 

Prior Lake, Minnesota
2 reviews
4 of 5 stars Reviewed November 22, 2015

Nice hotel and we stayed an extra day to explore the city. Very close to the cathedral and walking to old town. Helpful staff. We did have a little trouble locating the hotel, even with the car navigation system, on a rainy night

Review collected in partnership with Accorhotels.com

Helpful?
Thank mikep1538
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear guest, We would like to thank you for this comment on Tripadvisor. According the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council. We asked for more road sign but it seems impossible. So, the only solution we have found is to send a detailed map... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 21, 2015 via mobile

We arrived to the hotel late yesterday evening ( with a four month old baby) after a very long drive from Macon (where we stayed in the most beautiful hotel, The Best Western). We were looking forward to a warm shower and something to eat but what greeted us when we exited the lift was a warning to what was... More 

Helpful?
1 Thank Michael M
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