Once you get to the hotel and park your car in the garage, you’ll be glad you chose this location. The privilege rooms on the 4 & 5th floor are worth the extra price, since you get the view of the Cathedral (actually you see 3 churches) and the balcony to enjoy. We took our chairs outside and enjoyed a... More

As other reviewers have said, even with an up to date Sat Nav, the entrance to this hotel is hard to find. We parked in the centre and walked, obtained a map and directions from the helpful receptionist, and found our way to the hotel and parking. The hotel is very central, modern, friendly and clean. I was uncertain about... More

We checked in for two nights at the end of our France/England trip. We were very pleased with the welcome, the response to requests, the breakfast and the beds. Very comfortable beds and pillows. We were told we had a view of the Cathedral, but really, that was a joke. See pictures. But the room was nice with a seating... More

We've been staying in small, quaint family-run hotels and almost hate to admit that it was a refreshing change staying at the Mercure in Rouen for a similar price. King sized bed, mini bar with free sparkling water, coffee making machine and amenities in the immaculately modern and clean room were appreciated. And the view over the Rouen rooftops and... More

Very central – nice staff – modern – very clean – free fast WiFi internet – good temperature control – remote control flat screen TV – safe – mini bar – tea & coffee making facilities – car parking (underground and a bit narrow) at reasonable cost. No restaurant (except for breakfast) but good room service and some nearby bistros... More

We had looked up access on google maps before trying the find the car park, and we know Rouen moderately well from previous trips, but even so, as others have said, it's not easy, and it took several attempts. It does not seem possible to access Rue St Nicolas from the west end, so be prepared to go round to... More

A bit difficult to find if you are driving, even with a GPS. However, once we did, we were not disappointed. Very well equipped, comfortable, clean room and bath. It was nice and quiet for being in the center of the town. Had a great night's sleep -- very comfortable bed. Found a little restaurant up the street that made... More

My husband and I stayed at this hotel for two nights – the Thursday and Friday of Easter week-end in April 2012. The hotel and it’s car park are pretty impossible to find, so we ended up parking in a public car park and having breakfast before walking through the town to find the hotel. The reception staff then gave... More