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Mercure Rouen Centre Cathedrale

4.0 of 5 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
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Mercure Rouen Centre Cathedrale
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Mercure Rouen Centre Cathedrale
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757 reviews from our community

Traveler rating
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    129
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doddington, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is right in the middle of Rouen next to the cathedral square. However, I would never have found it without a bang up to date sat-nav. Rouen's archaic one way system means there is one way in through small narrow streets and another way out and if you don't know where it is you would never find it.... More 

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Tenterden, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the fourth Mercure I have stayed at in or close to Rouen. It was comfortable well positioned and the best for Rouen centre-which is not to be missed.. Would certainly stay at this hotel again although easier to leave car in the car park as my sat-nav gave incorrect instructions for the hotel car park. Reception and all... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear MaxBarford4, We would like to thank you for this comment on Tripadvisor. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city center of Rouen and just near the Cathedrale. We would be pleased to welcome you again and we wish you a nice day. Best regards. C.POMAREDE More 

Henderson, Nevada
Top Contributor
293 reviews 293 reviews
138 hotel reviews
277 helpful votes 277 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a business type hotel located in the old-town section of Rouen. The treat is that it's adjacent to the famous Cathedral painted by many of the masters, including Claude Monet. It's also just a short walk from the Jeanne D'Arc site as well as the inner city shopping and restaurant district. My room had a fridge, safe, full... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Zoom_Gotti, We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay and I will share your satisfaction with my staff as soon as possible. We hope to see you again at the Mercure Rouen Centre Cathedrale. Have a nice day. Best regards. C.POMAREDE More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed November 5, 2014

We were looking for a hotel to add a couple of days to our French trip and this looked reasonable. It turned out to be a great choice with a brilliant location beside the cathedral, comfortable room and a very good breakfast. There was even a car park so close to the centre which was a bonus.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale. We hope to see you soon in our establishment. Best regards. C.POMAREDE More 

Antwerp, Belgium
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 2, 2014

There is another solution to solve the issue of parking problems, if the weather is good and if you don't have walking problems with your luggage. Try to park your car on surface level in the parking lot of "Parc Cathédrale" for 11 € per day. A 5-10 min walk will take you to the hotel. Check it out on... More 

Was this review helpful? Yes 1
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Peter D, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale, especially in our "Privilège" room. We hope to see you soon in our establishment. Best regards. C.POMAREDE More 

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2014

Well known chain of hotels. The location is 5 minutes walk from the centre. Near the Cathedral Notr Dam Rouan and shops. Rooms are not new, but not bad. In the bathroom is clean, towels and toiletries for washing. The continental Breakfast. If You want to walk in the center Rouan is what You need.

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Gregory1960, We would like to thank you for this comment on Tripadvisor. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city center of Rouen and just near the Cathedrale. We would be pleased to welcome you again and we wish you a nice day. Best regards. C.POMAREDE More 

Denderleeuw, Belgium
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2014

We have stayed in Rouen for a weekend and we chose the Mercure hotel. It looked like a good option as we wanted a comfortable and payable hotel. Its really well located, walking distance to basically everywhere, with parking place. The staff was really friendly, they provided a city map and showed the main points. As it was our wedding... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Lara R, Thank you for this comment on Tripadvisor. As you said, the location of the hotel is very nice because it is closed to all the activities of the city. Guests of the Mercure Rouen Centre Cathedrale can enjoy their stay without a car. We hope to welcome you again in our establishment and we wish you a... More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 12, 2014

Arrived today (Oct 12 approx 5:30pm) to check in to the hotel. This was the hardest hotel to access out of all the cities we visited in France. We had 2 GPS's that were sending us down closed roads so it's tough to find. Upon arrival, I asked the front desk clerk "comprend anglais" and he replied "Yes I speak... More 

Was this review helpful? Yes 5
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear CobraCash, I thank you for this comment posted on Tripadvisor and I apologise again about what happened. After talking with you by mail about this problem, it was unfortunately a misunderstanding between English and French language. I am really sorry about that again and I hope that, even that, you enjoyed your stay and you will come again in... More 

West Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 11, 2014

Not only was the hotel extremely difficult to find, the parking garage had a note on it with details to drive to another parking garage. We went into the hotel and spoke with the reservations clerk and she said the sign should have been taken down a couple of days ago! Nice to know when it is dark and you... More 

Was this review helpful? Yes 1
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Lorraine S, Thank you for this comment on Tripadvisor. We are sorry if you did not enjoy your stay and we take your remarks into account in order to improve our services. As the receptionist told you, renovations are planned for the year 2016 and the staff try to do his best to overcome problems that guests can encountered.... More 

Halesworth, United Kingdom
Top Contributor
52 reviews 52 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 8, 2014

This hotel does exactly what is says on the tin! Its in a perfect location right at the centre of the city. The sat nav was invaluable to find it down narrow, one wat streets but joy of joy it has its own underground car park (cannot reserve). The hotel is clean and modern and the bed was very comfortable.... More 

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Annexe2a, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale. We hope to see you soon in our establishment. Best regards. C.POMAREDE More 

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Additional Information about Mercure Rouen Centre Cathedrale

Address: 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Rouen Centre Cathedrale 4*
Number of rooms: 125
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale
Hotel Style:
#2 Luxury Hotel in Rouen
#3 Business Hotel in Rouen
#4 Family Hotel in Rouen

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