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All 51 Rouen hotels

Mercure Rouen Centre Cathedrale

4.0 of 5 Hotel   |   7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
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Ranked #6 of 51 hotels in Rouen
A recent review
5 of 5 stars reviewed 3 days ago
Paulandjean California
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700 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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California
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is not easy to find. Our rental car had GPS, but it took us to the parking garage four blocks from the hotel. When we finally found the hotel and unloaded our luggage, we were directed back to the same parking garage. Once we found the hotel, our experience was excellent. The reception staff was friendly and helpful.... More

Was this review helpful? Yes
Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here on a stopover for 1 night. Underground car park will not fit a car with a roof box so you have to leave car in a public car park. This didn't cause us any problems though. We booked a suite as we were traveling with two children. Location to cathedral and restaurants was really good. Worth watching... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear clippers1664, Thank you for your comment on Tripadvisor. We are sorry if you did not enjoy your stay and we take your remarks into account in order to improve our services. We hope that we will be able to regain your confidence during a futur stay. Best regards. C.POMAREDE More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I loved this hotel, it is in an amazing location and the staff couldn't have been more helpful! Having read the comments about finding it, I emailed in advance and was sent a very helpful map (not sure I would have found it without this) we then found it and parked underneath without a problem (although parking is quite tight).... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear AKB100, Thank you so much for this nice comment posted on Tripadvisor. It is a pleasure to read that you enjoyed your stay and we hope to welcome you again at the Mercure Rouen Centre Cathedrale. We wish you a very nice day. Best regards. C.POMAREDE More

Stoke-on-Trent, United Kingdom
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stopped here for a few nights In August. Basically its an average city centre hotel that you'd get in any big City. Stopped in better, stopped in worse. The room was ok, a bit small but we did ask to move as the lower floors can be a bit noisy so we ended up on the top floor. The location... More

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Christophe P, Responsable réception at Mercure Rouen Centre Cathedrale, responded to this review

Dear the_gamekeeper, We would like to thank you for this comment on Tripadvisor. We hope to see you soon in our establishment and we wish you a very nice day. Best regards. C.POMAREDE More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Like most people we got lost in the maze of one way streets and pedestrian areas. If you must come by car then bring a large scale map of Rouen and set your sat nav to find Rue Jean Lecanuet -then follow the instructions provided by the hotel even if it seems you are driving into pedestrian areas. The underground... More

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear John R, Thank you for this comment posted on Tripadvisor. We hope to welcome you again at the Mercure Rouen Centre Cathedrale. Best regards. C.POMAREDE More

Rockville, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough nice things about this hotel. I bought a discounted room six months in advance. Since the rate was about half of the going rate for the hotel, they gave me a "less desirable" room that was accessible from the elevator lobby. However, the room was still cozy and quiet. One detail that I really liked -... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Morgan H, We would like to thank you very much for this comment on Tripadvisor. We hope to see you soon in our establishment. Best regards. C.POMAREDE More

Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Strongly recommended. Very central location and well appointed rooms. The only downside is that I drove to the hotel and it is very difficult to find - my Satnav failed totally. Better driving instructions to the hotel car park would be very helpful. Otherwise an excellent stay.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, Thank you very much for your comment on Tripadvisor. It is a pleasure for us to read that you enjoyed your stay. According the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council. We asked for more road sign but it seems impossible. So, the... More

San Francisco
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived after 20 hours of travel and a full hour of trying to find the hotel amid the maze of one way streets in central Rouen. When we finally found the entry to their garage, we learned it was full. Turns out they have spaces for far fewer cars than they have rooms (about 1/3). When we got into... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, Thank you for this comment on Tripadvisor. We apologise for the inconvenience you encountered and we take your remarks into account to improve the quality of our services. According the A/C, we are currently working on it to find a solution so that it works better. The staff and I wish you a nice day and we apologise... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Great location. Nice perks in room. Great rooms/beds and balconies. The staff were rather "blah" but who cares, it didn't effect my travel. No worse than any other French hotel staff. Ironically, the best staff member in the whole hotel was the summer intern! He should, in fact, be the one in charge!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We would like to thank you for this comment on Tripadvisor and we hope to see you soon at the Mercure Rouen Centre Cathédrale. We would be pleased to welcome you again. The staff and I wish you a very nice day. Best regards. C.POMAREDE More

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Additional Information about Mercure Rouen Centre Cathedrale

Address: 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Rouen Centre Cathedrale 4*
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#2 Family Hotel in Rouen #2 Luxury Hotel in Rouen #3 Business Hotel in Rouen
Hotel Class
Official Description (provided by the hotel)
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 
Number of rooms
125

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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