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Mercure Rouen Centre Cathedrale

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7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
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Mercure Rouen Centre Cathedrale
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Mercure Rouen Centre Cathedrale
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835 reviews from our community

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    145
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Top Contributor
55 reviews 55 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for one night here as part of a drive around France and we had a really pleasant stay. Some real positives- we booked a suite which was great value and was a really good size, though I did bash my head 3 times on the low doorway. The location is also fantastic. Right next to the Cathedral with fabulous... More 

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Melbourne, Australia
Top Contributor
68 reviews 68 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel could not be more central to the old town, cathedral etc if it tried. The hotel is typical of a Mercure in that it is very good, clean, comfortable - all the things you expect of a Mercure. The thing that makes this one stand out is its location - it is literally about 30 metres to the... More 

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Kingston-upon-Hull, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night & we were not at all impressed. This hotel is really hard to find even with a modern up to date satnav. The underground parking is terrible & not designed for modern cars (it's also not free - 13€ for 15hrs). The room (325) was average with a couple of issues - the windows didn't... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, Thank you for this comment on Tripadvisor. We are sorry if you did not enjoy your stay and we take your remarks into account in order to improve our services. We hope that we will be able to regain your confidence during a futur stay. Best regards. C.POMAREDE For future guests : please do not hesitate to ask... More 

Seal Beach, SO CA USA
Top Contributor
109 reviews 109 reviews
39 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Centrally located, modern, antiseptically clean, upbeat staff, nice rooms, *and* underground secure parking (assuming you can find the hotel!). It's wonderful to have a European hotel where you can bring your bags up from parking right to your hotel room floor! For a hotel of this class, the reasonable price is a big plus!

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear SteveTraveler, We would like to thank you for this comment on Tripadvisor. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city center of Rouen and just near the Cathedrale. We would be pleased to welcome you again and we wish you a nice day. Best regards. C.POMAREDE We would like to... More 

Swansea, United Kingdom
Top Contributor
190 reviews 190 reviews
48 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the plus side the location of the hotel is absolutely great if you want to explore the very many old streets and the cathedral in Rouen. We were upset that our nice Privilege room smelt of cigarettes. An ashtray in the room rather indicated that this was a "smoking room" but it wasn't. A full to overflowing ashtray on... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is located in the centre of Rouen and our rooms looked out over the Cathedral. The hotel is amazing value for money. It is a luxury hotel with a lovely reception and bar area, very nice rooms and great service. It also has a very reasonable under ground car park and Nespresso Coffee in the rooms. We had... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale. We hope to see you soon in our establishment. Best regards. C.POMAREDE More 

Walsall
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in the centre of Rouen in the shadow of the Cathedral. The room was well furnished and had plenty of space to move around. Very comfortable with two comfortable chairs and a well appointed bathroom. The buffet breakfast was good but on one or two occasions the hot food was slow to be replaced. The staff are... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale. We hope to see you soon in our establishment. Best regards. C.POMAREDE For future guests : please do not hesitate to ask for a map prior to arrival or... More 

London
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a reasonable 3 star hotel, OK for a short business trip. Like a Premier Inn ( but pricier) it is fine on the basics. Good points are: wonderful location right next to the Cathedral in the centre of the old town; excellent staff who were incredibly helpful and speak perfect English; good WiFi; clean; tea & coffee facilities... More 

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Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Furcat Thank you for this comment on Tripadvisor. We apologise if the room has not answered your expectations Indeed, the air conditioning will be activated in June. We hope that, even that, you enjoyed your stay and you will come again in our establishment. Best regards. C.POMAREDE More 

Rugby, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Brilliant location, clean comfortable rooms, lovely staff and delicious breakfast. What more could you ask for. Additionally with an underground car park you can arrive, park the car safely underground and enjoy the heart of Rouen with it's wonderful shops and restaurants. One very minor complaint is that being in the heart of a City you can get some noise... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Guest, We would like to thank you for this comment on Tripadvisor. It is a pleasure to read that you had a good stay in the Mercure Rouen Centre Cathedrale. We hope to see you soon in our establishment. Best regards. C.POMAREDE More 

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