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Mercure Rouen Centre Cathedrale

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7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
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1 room 1 guest
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914 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, South Australia
Level Contributor
174 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. The hotel is very well located and staff were friendly. You can easily walk to all the major sites and it is close to good restaurants. Privilege rooms have a side view of the cathedral, but the promised balcony isn't really usable. Rooms aren't huge though.

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Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Arrived to be told they had no record of my booking even though I had conformation 5 months ago. Booking.com (the intermediary) said it was a double booking by the hotel... So much for the great room I was meant to have. They had no room at all - and I suspect they just had a much better offer for... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

We had booked a premier room with a balcony and view of the cathedral through booking.com in March. However when we arrived the hotel denied all knowledge of our booking. They claimed they had talked to booking.com and that the reservation had been lost between systems. They said they were fully booked and after lots of discussion booked us into... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One night stopover but lovely location and very friendly staff. We had the best view of the cathedral from our room... Rouen is great city and we were there on 15th August so there was a son et lumiere at the cathedral too. Only drawback was parking. Very tight car park so we parked elsewhere which is not ideal with... More 

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London, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I stayed in this hotel for 1 night in Rouen. We got a standard double room which was cozy. It was very hot outside but the room proved to be cool with a good air-con system. The room had a small balcony from which there wasn't much of a view but you could let a decent amount... More 

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Brussels, Belgium
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Rooms with a view on the cathedral are really a must and not expensive. Although a small parking is proposed, no parking lot reservation possible, could be a disadvantage in the old city of Rouen were parking is almost impossible. Excellent staff and service.

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Mumbai
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed in Rouen for 4 days and enjoyed the stay at the hotel very much. nice food, nice ambience, good staff, and beautiful rooms. we had no troubles at all. in the heart of town, close to everywhere, and Rouen is ever so charming, romantic and beautiful, would love to go again

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good central location. Friendly staff in general. Very accommodating if there were any problems- a base sheet had not been put on my sons bed- we only discovered this after dinner at 11.30pm. After ringing down to reception, they came up to the room like a shot and sorted it straight away! Rooms clean but small. Very close to cathedral!... More 

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