We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 51 Rouen hotels

Mercure Rouen Centre Cathedrale

4.0 of 5 Hotel   |   7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Hotel website
Hotel amenities
Save Saved
You added Mercure Rouen Centre Cathedrale to your Saves list
Mercure Rouen Centre Cathedrale
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
79%
Ranked #6 of 51 hotels in Rouen
A recent review
5 of 5 stars reviewed today
oneleggoalie
  • Overview
  • Reviews (707)
  • Photos (132)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (52)
  • Location
  • More
Write a Review

707 people have reviewed this hotel

Traveler rating
    161
    395
    115
    29
    7
See reviews for
114
356
49
109
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

...actually they are all quite pleasing...this one however does make the little things such a delight. ...staff was warm and helpful in an unintrusive way. ...room was spacious upon a small upgrade... ...magic is 5.30a.m. when the seagulls circle around before heading out to sea...the air is sharp and cool...and coffee raises the conscious to heights of delirium. ...wonderful city...made... More

Was this review helpful? Yes
Marbella, Spain
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

just near most of the attractions in the city centre. you easily lose track of time walking on the streets around... even late at nigh limited parking spaces staff was very helpful little pricy for what you get once inside no easy to reach by car

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

My sat nav found it difficult to find this hotel due to pedestrian zones. There is parking but it's underground and narrow. Once found I was very pleased with the location and the standard of this hotel. The reception staff were friendly and helpful with very good English

Was this review helpful? Yes
Eastbourne
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall my partner and I were happy with our stay at the Mercury Rouen Centre Cathedrale . The room (Twin) was clean, the service (in particular cleaning and in the restaurant) was good and professional. The location in the middle of the historic city was ideal for excursions and walking tours around the sites. We very much enjoyed the long... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
California
Top Contributor
66 reviews 66 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is not easy to find. Our rental car had GPS, but it took us to the parking garage four blocks from the hotel. When we finally found the hotel and unloaded our luggage, we were directed back to the same parking garage. Once we found the hotel, our experience was excellent. The reception staff was friendly and helpful.... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Paulandjean, We thank you for this comment and we are sorry about the problem you encountered according the hotel access. Please, be sure that the staff try to do his best to help you to come until the hotel if necessary (by phone or sending you a map prior to arrival, etc...) Nevertheless, we are glad to read that... More

Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on a stopover for 1 night. Underground car park will not fit a car with a roof box so you have to leave car in a public car park. This didn't cause us any problems though. We booked a suite as we were traveling with two children. Location to cathedral and restaurants was really good. Worth watching... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear clippers1664, Thank you for your comment on Tripadvisor. We are sorry if you did not enjoy your stay and we take your remarks into account in order to improve our services. We hope that we will be able to regain your confidence during a futur stay. Best regards. C.POMAREDE More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved this hotel, it is in an amazing location and the staff couldn't have been more helpful! Having read the comments about finding it, I emailed in advance and was sent a very helpful map (not sure I would have found it without this) we then found it and parked underneath without a problem (although parking is quite tight).... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear AKB100, Thank you so much for this nice comment posted on Tripadvisor. It is a pleasure to read that you enjoyed your stay and we hope to welcome you again at the Mercure Rouen Centre Cathedrale. We wish you a very nice day. Best regards. C.POMAREDE More

Stoke-on-Trent, United Kingdom
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here for a few nights In August. Basically its an average city centre hotel that you'd get in any big City. Stopped in better, stopped in worse. The room was ok, a bit small but we did ask to move as the lower floors can be a bit noisy so we ended up on the top floor. The location... More

Was this review helpful? Yes
Christophe P, Responsable réception at Mercure Rouen Centre Cathedrale, responded to this review

Dear the_gamekeeper, We would like to thank you for this comment on Tripadvisor. We hope to see you soon in our establishment and we wish you a very nice day. Best regards. C.POMAREDE More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Like most people we got lost in the maze of one way streets and pedestrian areas. If you must come by car then bring a large scale map of Rouen and set your sat nav to find Rue Jean Lecanuet -then follow the instructions provided by the hotel even if it seems you are driving into pedestrian areas. The underground... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear John R, Thank you for this comment posted on Tripadvisor. We hope to welcome you again at the Mercure Rouen Centre Cathedrale. Best regards. C.POMAREDE More

Rockville, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't say enough nice things about this hotel. I bought a discounted room six months in advance. Since the rate was about half of the going rate for the hotel, they gave me a "less desirable" room that was accessible from the elevator lobby. However, the room was still cozy and quiet. One detail that I really liked -... More

Was this review helpful? Yes
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review

Dear Morgan H, We would like to thank you very much for this comment on Tripadvisor. We hope to see you soon in our establishment. Best regards. C.POMAREDE More

Owners: What's your side of the story?
If you own or manage Mercure Rouen Centre Cathedrale, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Rouen Centre Cathedrale? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Rouen Centre Cathedrale

Address: 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Rouen Centre Cathedrale 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Travelocity, Hotels.com, Tingo, ACCOR, BookingOdigeoWL, Otel and Venere so you can book your Mercure Rouen Centre Cathedrale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Room/suite (33)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (22)
Viewed
View from room (8)
Viewed
Dining (5)
Viewed
Family/play areas (2)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rouen with
any amenities

Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#2 Family Hotel in Rouen #2 Luxury Hotel in Rouen #3 Business Hotel in Rouen
Hotel Class
Official Description (provided by the hotel)
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 
Number of rooms
125

Questions & Answers

Questions? Get answers from Mercure Rouen Centre Cathedrale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

;