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All 51 Rouen hotels

Hotel de Bourgtheroulde

5.0 of 5 Hotel   |   15 Place de la Pucelle, 76000 Rouen, France
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Hotel de Bourgtheroulde
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77%
Ranked #1 of 51 hotels in Rouen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Christian J Strasbourg, France
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  • Reviews (407)
  • Photos (202)
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407 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Strasbourg, France
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent one night on July 26th and really enjoyed our stay. All the valet parking, reception desk (check in/out), restaurant and housekeeping staff did their job. It is clear that everybody is here to make your stay enjoyable. The standard room with a view on the "place de la pucelle" was very clean and had all the amenities we... More

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Adelaide
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This beautiful hotel in a great location is sadly let down by bad service. Having just read the previous reviews I cannot believe we were staying in the same hotel! On arrival by car we were met by a lovely lady who assisted us with our luggage to the reception. Score 10/10. On arrival at reception at 2 pm we... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for two nights in July and found the experience to be very average. Staff were really friendly and professional and the breakfast buffet was well done, but our room was really inferior, in my opinion. It was on the top floor of the turret (so not connected to the main hotel). The room was cramped and dark with... More

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NJ
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Historic...yet very high tech. This property is located in the perfect part of town right next to everything. Beds a little rough... Pool and spa excellent!! Local attractions steps away!! Staff very nice. Food way overpriced...step out the door and find better easily. Excellent family venue!!!

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New York
Top Contributor
81 reviews 81 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We checked in after a red-eye flight from NY. We were given early check-in in a beautiful room. They made restaurant reservations for us at a great local bistro. The hotel is right in the middle of the old historic part of the city and they directed us on a walking tour. We were very happy with the room, the... More

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Glendale, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed one night but it was delightful. We chose the least expensive room category and had a good-sized room with great king bed and luxurious bath. The public rooms and especially the bar are gorgeous. Staff all helpful and English-fluent. Restaurant is forgettable. If you are driving it can be tricky to access the hotel, which is in... More

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London
Top Contributor
128 reviews 128 reviews
30 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel de Bourghteroulde is situated right in the middle of Rouen. It is easy to drive to from the motorway, but make sure you ask the SatNav to get you to Place Martin Luther King otherwise you might struggle finding your way in the very small and one way streets in Rouen. Once there, you can either check in and... More

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in July 2014 for two nights. Loved the hotel building on the outside. We had one of the rooms located in the outside building though, close to the gate. The room was lovely, very clean; the bed was very comfortable, the bathroom very nicely decorated and very clean again. The hotel is right in the centre and about 20... More

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Dubai, United Arab Emirates
Top Contributor
64 reviews 64 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 21, 2014

Stayed here for 5 nights. Very professional bi-lingual staff. Easy to find, about 20 min walk from the train station. Very historical looking hotel from outside, looks like a castle with amazing design. But surprisingly inside it looks very modern with art pieces not to everyone’s taste. Spacious lobby and breakfast/dining room. Very slow elevator, takes much less time to... More

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L'Hôtel D, Front Office Manager at Hotel de Bourgtheroulde, responded to this review

Dear Lisenok81 We are anxious first of all to thank you for the confidence that you granted to us by staying in our establishment and to have taken time to complete the guest comments. Know that we took into account well your remarks and that we make every effort so that the stay of our customers takes place in the... More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

This is a great hotel in an awesome location. Very attentive bi-lingual staff. We stayed in a traditional room which, for a city hotel, was very big and well decorated. The pool and spa are very nicely done. We opted for the parking which was secure and off the road. Loads of quality restaurants and cafe's within 100m. Will definitely... More

Was this review helpful? Yes 2
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Additional Information about Hotel de Bourgtheroulde

Address: 15 Place de la Pucelle, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel de Bourgtheroulde 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Business Hotel in Rouen #1 Luxury Hotel in Rouen #1 Romantic Hotel in Rouen #3 Family Hotel in Rouen
Hotel Class
Number of rooms
78

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