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Novotel Le Havre Bassin Vauban

4.0 of 5
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20 Rue Lafayette | Quai Colbert, 76600 Le Havre, France
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Novotel Le Havre Bassin Vauban
Best prices for: 1 room 1 guest
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Ranked #6 of 34 Hotels in Le Havre
A recent review
4 of 5 stars reviewed 2 weeks ago
Xian1234 Xiamen, China
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379 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Xiamen, China
Top Contributor
83 reviews 83 reviews
36 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business as per normal and you get what you pay for! Good/clean/effective room with wifi/tea&coffee. Resturant serves a menu of the day, or the room service is competitive. You can also walk across th bridge to the new shopping mall, that has restaurants open till late. Novotel, a good brand.

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Xian1234, Thank you very much for taking time to share your experience in the Novotel Le Havre. I’m glad to read your positive comments about hotel, services and location and will share your encouragement with my team. Thank you to have chosen the Novotel Le Havre Bassin Vauban and see you soon for your next stay in Normandy… More 

1 review
2 of 5 stars Reviewed March 13, 2015

I stayed two nights from 10th March 2015. The pillows were the hardest I have ever witnessed but the worst and mos unforgivable is that the hot water water very morning when I wanted a shower at about 8am was luke warm. Certainly not comfortable to shower in. Complained the desk both mornings but I don't feel they really cared.... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Wayne P, Thank you for having taken some time to write a comment on Tripadvisor! I was surprised to read your remarks about cold water and will share it with the technician to check if there is some matter. I would have appreciated to talk with you before your departure. We work hard every day to bring you the... More 

Sierra Madre, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 11, 2015

My family and I stayed here for 5 nights due to my work committments. We found the food at both breakfast and dinner to be excellent. Some of the English translations were so wrong they were hilariously funny. One night we had ill tempered prawns! The big plus point of this hotel was the friendly and helpful staff. Breakfast was... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Steve L, Thank you so much for having taking time to share your experience in the Novotel Le Havre. It was a pleasure to welcome you and your family during this week and we are glad to read that you will keep a good memory of your trip. We hope to welcome you back very soon! Best regards… More 

Istanbul
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 20, 2015

I've stayed there between 14-15 Dec 2014. The room number was 616. It's a good hotel for business trips but with very very weak breakfast. There should be more flavours. The bed was so comfortable but I had to put 2 pillows bended to have a sleep. There should be alternative as for puffy pillows. Cleaning and sound proof of... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Ayferbegum, Thank you very much for your helpful message on the Tripadvisor website. From what I read, you enjoyed your stay in our hotel which is nice to read, even if we are sorry that the breakfast and the pillows were not up to you expectations. I hope you had the chance to experience our fitness area with a... More 

1 review
1 of 5 stars Reviewed December 3, 2014 via mobile

Small Rooms. Very basic. Bad steak , deepfreez French fries. Very unfriendly staff. They do have a jacuzzi without bubbles which makes it pool. The hamman is surely a Russian bloke from the kitchen who was sweating to much and was put apart in a room and now it's a hamman. Oh and did I mention I had pepper sauce.... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear David P, We are very sorry to read that you clearly did not enjoy your stay with us. We strive to provide the best quality of service possible, and we would have tried to help you enjoy your stay if you had mentioned these issues to a member of staff. I am also really surprised to read about your... More 

Sugar Land, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2014

Novotel Le Havre is a great place to stay especially if in business. Well equipped gym & cozy restaurant. Superbly located opposite the train station & the newly renovated docks area. Fridge is very small & too low for easy access. No conveniently located power outlets for at desk area for laptop. The room safe box is not attached to... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Abdulla E, Thank you very much for having taking time to let a message further to your stay in Novotel Le Havre. We take your comments, both negative and positive, into account and I will share them with my team. Thank you to have chosen the Novotel Le Havre Bassin Vauban and see you soon for your next stay... More 

Ghent, Belgium
Top Contributor
444 reviews 444 reviews
101 hotel reviews
313 helpful votes 313 helpful votes
4 of 5 stars Reviewed November 21, 2014

and did not find this place under 'restaurants', so I decided to submit my comments here. I absolutely wanted to do this, because you would never expect this level of service, friendliness and good food at an affordable price in a Novotel. I had a lunch meeting with some colleagues who stayed at the hotel. It was a great meeting,... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Gonzalo_de_Berceo, What a pleasure to read your comment! I’m delighted to see your satisfaction and that you will keep a good memory of your meeting in the Novotel Le Havre. We hope to welcome you back for your next trip in Le Havre! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

Stayed here in May 2014. The location is perfect if you are arriving by train, 2 mins and you are at reception. Staff at reception were friendly and professional, room was clean and very comfortable. My room over-looked the marina, with its yachts and made a very nice scene. tram is very close too, and easy to get downtown. Overall... More 

Was this review helpful? Yes 1
CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear John s, Many thanks for your comments regarding your stay in our hotel! I’m delighted to see that you will keep a good memory of Le Havre and Novotel Bassin Vauban. We’re looking forward to welcoming you back really soon! More 

Lawrenceville, GA
Top Contributor
83 reviews 83 reviews
71 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 27, 2014

The Novotel is in a very convenient location in Le Havre. Many options for restaurants and shopping. The rooms are much larger than the other hotels I have stayed at here. They have built a new fitness center that is well equipped for cardio, but nothing for weight training. The Docks shopping center is nearby with restaraunts and shopping. The... More 

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CHRISTEL B, Directeur général at Novotel Le Havre Bassin Vauban, responded to this review

Dear Youcan2, Thank you very much for taking time to share your experience in the Novotel Le Havre. I’m glad to read your positive comments about hotel, services and location and will share your encouragement with my team. The air conditioning is now fixed and we are sorry that this issue troubled your recent stay with us. Thank you to... More 

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