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Mercure Le Havre Centre Bassin du Commerce

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Chaussee Georges Pompidou, 76600 Le Havre, France
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Mercure Le Havre Centre Bassin du Commerce
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Ranked #9 of 34 Hotels in Le Havre
A recent review
5 of 5 stars reviewed 6 days ago
JoeCruize Durham, North Carolina
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281 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here with a group that was touring Normandy and World War II historical sites. Property served as a great location for starting our daily tours. Food was excellent, especially the breakfast meal.

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CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, thank you very much for posting this nice review on Tripadvisor. We hope we will have the pleasure to welcome you again soon in our establishment. Best regards. Claire THOMAS Front Office Manager More 

Indre, France
Top Contributor
56 reviews 56 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 17, 2014

Relatively good sound insulation, nice view, walking distance to the centre, and comfortable mattress. Only complaint is that they have replaced shampoo with the squeeze bottle of combined body-wash & shampoo. These are normally only found in their cheaper hotels, e.g. Ibis & Etap. Hopefully they will revert back, or at least give clients the option of choosing. Neither of... More 

Was this review helpful? Yes 1
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for posting this review on Tripadvisor. We have shared your feelings about the squeeze bottle of combined body-wash & shampoo with the Mercure marketing service. It is still a test ; it is not yet validated for ever. We hope to see you soon again in our hotel. Best regards. Claire THOMAS Front Office Manager More 

South Africa
Top Contributor
98 reviews 98 reviews
56 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed October 20, 2014

I don't get some of the reviews I read about this hotel. I found it immaculately presented, and the service was excellent. Check in was a breeze, and the rooms spotless. Our wifi was good, tv selection satisfactory, size of rooms large for France, beds very comfortable, and no road noise. Parking on the roads was plentiful,and cheap, overnight by... More 

Was this review helpful? Yes 1
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for your very nice review. It is a pleasure for us to read that we succeeded into providing you satisfaction. We would be happy to welcome you again in our hotel. Best regards. Claire THOMAS Front Office Manager More 

London, United Kingdom
Top Contributor
114 reviews 114 reviews
85 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed September 29, 2014

We booked this hotel primarily because it was a reasonable stop-off distance from Calais to Normandy, plus we took our dog with us and the Mercure accepts dogs. We found it pretty easily and as others have said, it is a lovely setting overlooking the harbour. Check in was fine, if not memorable, and the rooms were also OK. The... More 

Was this review helpful? Yes 2
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you very much for this nice comment on Tripadvisor. It is a pleasure for us to read that you enjoyed your stay. We will be happy to welcome you again in our establishment. Best regards. Claire THOMAS Front Office Manager More 

Bendigo, Australia
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 7, 2014

We found our room clean but just adequately furnished with no safe and very "iffy" wifi. We used the fire escape to move between floors because we became so frustrated with the slow and often crowded lift. For the evening meal we were served the poorest main course we have ever been served in a hotel - it was a... More 

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CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, thank you for this comment on Tripadvisor. We are sorry to read that you had a disappointing experience and we do apologize for that. We take your remarks into account in order to improve the quality of our products/services. We hope that we will be able to regain your confidence during a next stay. We wish you a... More 

Aldershot
Top Contributor
209 reviews 209 reviews
48 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed September 2, 2014

Hotel is sorted in between everything rather than next to anything, so a short walk to the new town, a longer walk, about 20 mins, to the sea front, and about 5 mins from the shopping/town hall centre. Picturesque overlooking the basin du commerce. Hotel has parking but there is also on street parking outside and across the road that... More 

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CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to write a comment on Tripadvisor. We would be happy to welcome you again in our hotel. Best regards. Claire Thomas Front Office Manager More 

Dubrovnik, Croatia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2014

We found the accommodation excellent and the service good would stay here again. We did find that the wifi was a bit shaky at times. The other item is that no English channels except CNN it would be nice to have the France24 In English and perhaps a movie channel also.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for your comment. We are happy to read that you enjoyed the accommodation and the service. I confirm you that we have 3 channels in english (Canal+ HD, Canal+ Cinema HD, Disney Magic HD) and 1 channel in american (CNN International). We hope to see you again in our hotel. Best regards. Claire THOMAS Front Office... More 

London, United Kingdom
Top Contributor
63 reviews 63 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 15, 2014

I stayed 3 nights whilst in the area recently. Centrally located the Mecure is easily accessible from the main train station and has plenty of available parking. From the outside the building is definitely showing its age. It’s a concrete brown shell and doesn't look appealing. From the inside the walls also feature the style of architecture at the time.... More 

Was this review helpful? Yes 2
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for your comment on Tripadvisor. It is a pleasure for us to read that you enjoyed your stay. We wish you a very nice day. Best regards. Claire Thomas Front Office Manager More 

ND
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 11, 2014

Stayed one night there in July, 2014. The lady at the desk was very helpful and friendly. Easy check-in. Our room was large, with a sofa and large table. It must have been an upgrade. The bathroom was very modern. Later on our trip we stayed at a Mercure in Paris and it was very nice. I would stay at... More 

Was this review helpful? Yes 1
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to share your impressions. It is a pleasure to read that you enjoyed your 2 stays in our chain, in Le Havre and in Paris. We will be happy to welcome you again in our Mercure hotels. Best regards. Claire Thomas Front Office Manager More 

Solihull, England, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

Excellent location 10min walk to centre, over looking central basin. We had free parking but get there early as only 5 spaces. Underground parking 11euros a night. The room we booked was Privilege, Standard Room, 1 King Bed, Lovey big room Huge Bed. Breakfast was good usual European plenty of choice. Would I stay again YES.

Was this review helpful? Yes 1
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for giving us your feedback regarding your stay in our hotel. We are happy to read that you enjoyed our central location, the Privilege Room with king size bed and our buffet breakfast. We will welcome again with pleasure a next time. Best regards. Claire Thomas Front Office Manager More 

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