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Mercure Le Havre Centre Bassin du Commerce

#15 of 31 Hotels in Le Havre
GreenLeadersBronze level
Chaussee Georges Pompidou, 76600, Le Havre, France
Hotel amenities
1 room 1 adult
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Mercure Le Havre Centre Bassin du Commerce
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357 Reviews from our TripAdvisor Community

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Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 4, 2015

Sometimes a hotel stands out based on how the staff deals with unpleasant issues. I had discovered some unwanted little creatures in my bed. When I brought this to the attention of the hotel's front desk staff, they immediately kicked into high gear: they switched me to a different room and offered to have my entire wardrobe dry-cleaned at their... More 

Helpful?
Thank Frank S
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to write this comment and thank you again for your comprehension. It was indeed the mattress from your old room sitting outside by the dumpsters. We are happy to read that you appreciated our reaction. See you soon. Best regards. Claire THOMAS Front Office Manager More 

Vancouver, Canada
Level Contributor
160 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed September 23, 2015

We give this hotel excellent rating because it provided the friendliest customer service among the rest of the 4-star hotels we stayed in during our 3-week tour in France. Also the price was fantastic for this hotel class and for its good location. I have booked from Expedia one room for 3 people. Upon arrival, they gave us 2 connecting... More 

Helpful?
Thank Ena G
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you very much for your comment! It is always a pleasure to receive such positive feedback. We are happy to read that you enjoyed completely your stay in our establishment. We are looking forward to welcoming you again in our hotel. Best regards. Claire THOMAS Front Office Manager More 

Monte-Carlo, Monaco
Level Contributor
140 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed September 1, 2015

With 2 adults and 2 teens we decided "last minute" to do a short week trip to Normandy. We found this Mercure in Le Havre, as we only had to pay around eur 100 for a suite / family room per night, breakfast included. The room itself is big enough, although the second bed is not big enough really for... More 

Helpful?
1 Thank Kortenbergtraveler
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to post this review on Tripadvisor. We are happy to read that you appreciate our central location and that you liked our breakfast buffet. We have got 4 family rooms on each floor : 2 junior suites on the backside and 2 Privilege rooms facing the bassin du commerce. The Privilege rooms have... More 

Horsham, United Kingdom
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed August 26, 2015 via mobile

Stopped with family on way back to UK from Brittany. We were given upgrades on all three rooms which was a pleasant surprise. Reception staff friendly and helpful. Rooms large, spotless and well equipped. Good location with many excellent restaurants close by. Breakfast and underground parking extra. If approaching from the south, you need to cross the toll bridge over... More 

Helpful?
Thank Horsham_retired
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your experience. We appreciate very much your nice comments regarding your stay in our hotel. It is always a pleasure to receive such positive feedback. We are looking forward to welcoming you again at Mercure Le Havre. Sincerely. Claire Thomas Front Office Manager More 

Haacht
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2015

Hotel is nicely located to discover the city. Room was clean, breakfast was good and staff was friendly and helpful. The toilet amenities was rather minimum for a 4-star hotel. The parking looked like it was not well maintained. The food in hotel restaurant was good and had fair price compared to other restaurants in the area. From this place... More 

Helpful?
1 Thank ambonesegirl
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for having taken time to write this comment on Tripadvisor. We are aware that the toilet amenities need a refurbishment. We pay attention to the maintenance of the parking even if it is not our property. We hope we will have the pleasure to welcome you again in our hotel. Best regards. Claire Thomas Front Office... More 

Cold Lake, Canada
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

We have been on the road for 3 weeks now. Started in Paris, then Bruges, the Normandy Coast and then 2 weeks in Italy. The hotel check in was very quick and very friendly. The room was a corner suite with a sofa bed for the kids. Great room for a family of 4. The room was very clean. The... More 

Helpful?
Thank hom409
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are happy to read that you enjoyed your stay in our hotel. We are looking forward to welcoming you again in our establishment. Yours sincerely. Claire Thomas Front Office Manager More 

Barcelona, Spain
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 4, 2015

I reserved this hotel on a last minutes notice as I was tired and didn't know the city very well. I'm very happy I stayed here because the Rooms was a nice size, the Internet was very fast and the Restaurant had an incredible menu. The only down fall of the Hotel is that it only had 2 English TV... More 

Helpful?
Thank Tomas F S
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your impressions with us. We are happy to read that you appreciated the size of the room and your meal. On the breakfast buffet we have some segments of orange and grapefruit, fresh fruits salad and fruits basket. We hope we will have the pleasure to welcome you again in our establishment. Best regards.... More 

Witney, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

Just about to check out after a 4 night stay with a large group of adults and children of mixed ages. The hotel was perfect for our needs and the staff are exceptional. Guillaume was particularly attentive to our group's needs and the rest of the team did everything they could to make our stay comfortable. I would highly recommend... More 

Helpful?
Thank JazzCT88
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you very much for your very nice comment. We were very happy to welcome your large group in our establishment. We were disappointed for you for the fact that you couldn't go to Bayeux to play music at the concert due to the roadblocks of the farmers. We tried to do our best to give you satisfaction.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015 via mobile

A bit old-ish hotel, but offers everything you need, good location, easy parking, very clean, good size bedroom, very helpful staff, working wi-fi, excellent breakfast. The rates are not bad either! All in all, had a very pleasant stay there.

Helpful?
Thank Gergely G
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your experience. We appreciate very much your comment ; it is always a pleasure to receive a positive feedback. We hope to welcome you again soon. Best regards. Claire Thomas Front Office Manager More 

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