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Mercure Le Havre Centre Bassin du Commerce

Chaussee Georges Pompidou, 76600 Le Havre, France
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Mercure Le Havre Centre Bassin du Commerce
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Ranked #9 of 36 Hotels in Le Havre
A recent review
5 of 5 stars reviewed 1 week ago
JazzCT88 Witney, United Kingdom
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318 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Witney, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just about to check out after a 4 night stay with a large group of adults and children of mixed ages. The hotel was perfect for our needs and the staff are exceptional. Guillaume was particularly attentive to our group's needs and the rest of the team did everything they could to make our stay comfortable. I would highly recommend... More 

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you very much for your very nice comment. We were very happy to welcome your large group in our establishment. We were disappointed for you for the fact that you couldn't go to Bayeux to play music at the concert due to the roadblocks of the farmers. We tried to do our best to give you satisfaction.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

A bit old-ish hotel, but offers everything you need, good location, easy parking, very clean, good size bedroom, very helpful staff, working wi-fi, excellent breakfast. The rates are not bad either! All in all, had a very pleasant stay there.

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your experience. We appreciate very much your comment ; it is always a pleasure to receive a positive feedback. We hope to welcome you again soon. Best regards. Claire Thomas Front Office Manager More 

Boston, Massachusetts
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Father-daughter stay for five nights while visiting family June 2015. Hotel staff was friendly and very accommodating. Surprisingly large room (#716 I think) with nice view. OK bed. Good location for getting around town. Pay-underground parking was offered, but we opted for free on-street as the area is safe. Full buffet breakfast in the nice ding room with cold cuts... More 

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you very much for posting this nice review on Tripadvisor. We are happy to read that you enjoyed your stay in our establishment. It will be a pleasure to welcome you again in our hotel. Best regards. Claire THOMAS Front Office Manager More 

London, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed in this hotel many times, and there are a couple of issues that it needs to fix. Firstly, it's not a privilege to have a laptop safe in the room in this day and age. Shouldn't have to upgrade to a privilege room to get one. It is a right to be able to lock your valuables away... More 

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your opinion with us. You can find indeed a safe only in our Privilege rooms. For guests who sleep in standard rooms and Junior Suites, we have got a safe at the reception at their disposal 24 hours a day. We take your remarks about breakfast into account. For your next stay, do not... More 

Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2015

Good hotel to stay in when you're here for business. Everthing was ok as far as i can remember en some ok pubs are on walking distance. For the place were you are it is definitely ok. The area is central the people polite. Would like to stay here when i would come back

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for this comment. We are happy to read that you appreciate our central location. We would be pleased to welcome you again when you would come back. Best regards. Claire Thomas Front Office Manager More 

Sydney, Australia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 12, 2015

I was surprised by the comfort of the bed and the pillow - honestly the best I've had in any hotel! The pillows were outstanding. Rooms are simple, probably a little aging but clean. Hotel is located close to the centre of town and everything you could need. Breakfast options were good.

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear 77Gelada, Thank you for taking time to write this very nice comment on Tripadvisor. We are honored to read that it is in our hotel that you have had the best comfort of bed and pillows you never had in any hotel. We would be pleased to welcome you again in our establishment. We wish you a nice weekend.... More 

Sheffield
Level Contributor
143 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed June 8, 2015

Good location only 10 min walk from the ferry terminal and 10-15 walk to the centre ville, Le Docks shopping centre, the trams and station. Close to an area with plenty of restaurants. Very nice, clean, if rather dated room (Artex on all the walls, and small things that needed fixing, such as a stained bathroom ceiling and sealant, the... More 

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Tiptoptraveller, Thank you for your feedback regarding your stay with us. We have duly noticed your remarks about the room and the bathroom. We hope to have the pleasure to welcome you again in our hotel on your next visit in Le Havre. We remain, dear Tiptoptraveller. Best regards. Claire Thomas Front Office Manager More 

Blackburn, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

Stayed a few times on business and now seem to pick this hotel as a favourite. Friendly reception, large rooms and 5 mins walk into the main areas. Toiletries only let down, seem to have reverted to budget hotels stance on all-in-one horrible soap/shampoo - for the price this should be of a higher standard. Always plenty of parking in... More 

Was this review helpful? Yes
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Client from Blackburn, Thank you for taking the time to post this comment after your stay with us. It is a great pleasure for us to read that our hotel is a favourite for you. We thank you for your remark regarding the kindness of the staff. We use an eco-friendly all-in-one body wash/shampoo. We look forward to welcoming... More 

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