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All 32 Honfleur hotels

Mercure Honfleur

4.0 of 5 Hotel   |   4 rue des Vases, 14600 Honfleur, France
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Mercure Honfleur
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82%
Ranked #13 of 32 hotels in Honfleur
A recent review
5 of 5 stars reviewed 3 weeks ago
Lesley124 Essex, UK
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420 people have reviewed this hotel

Traveler rating
    72
    272
    62
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
uk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I also stopped at the Mercure honfleur on 6th June and was one of the 3 rooms burgled that night. I lost smart phone and kindle e-book reader. I have had contact with the hotel (Veronique Vial) and the best they can come up with is that..."some unknown people got into the hotel, identified the unlocked rooms, and then proceeded... More

Was this review helpful? Yes
VERONIQUE V, Manager at Mercure Honfleur, responded to this review

Dear Sir. I renew our apologies for the inconvenience you have suffered during your stay in our hotel. Your claim has been processed and the added charge that you agreed has been mailed to you on July 4. Your sincerely. More

Essex, UK
Contributor
19 reviews 19 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four of us spent three days at the Mercure, the rooms are exceptionally clean and very comfortable and large. We had a room on the front of the building with a nice view. The secure car park at the back of the hotel for 10€ per day is well worth it as you just leave the car and explore Honfleur... More

Review collected in partnership with Accorhotels.com

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VERONIQUE V, MANAGER at Mercure Honfleur, responded to this review

The Mercure Honfleur team thank you very much for taking the time to leave us a comment on our hotel so friendly. We will welcome you with great pleasure at the next break in our beautiful cited Honfleur. Sincerely More

Bedford, England, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

For the second year in a row we dropped into the Mercure late-ish in the evening but before 11pm. For the second year in a row we were met with the worst service, and most obnoxious staff ever. All we wanted was a drink ! We are all "seniors" not rowdy hoodies. On the first occasion we were advised that... More

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VERONIQUE V, Manager at Mercure Honfleur, responded to this review

Dear Sir. I'm really sorry that you could not be satisfied as quickly as you'd hoped. We currently have several groups in the hotel that the reason why the receptionist asked you to wait a few minutes to be served. I regret this incident could have spoiled your stay and ask you to accept my apologies. Your sincerely. More

Totnes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are a reasonable size and very clean. The staff are friendly. The hotel is situated close to the port and its many restaurants which provide breakfast if you do not wish to eat in the hotel. Overall good value for the money

Was this review helpful? Yes
VERONIQUE V, MANAGER at Mercure Honfleur, responded to this review

The Mercure Honfleur team thank you very much for taking the time to leave us a comment on our hotel so friendly. We will welcome you with great pleasure at the next break in our beautiful cited Honfleur. Sincerely More

Top Contributor
51 reviews 51 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We happened to have parked our car in front of the hotel since the downtown parking lots nearby were mostly full. When we decided to stay overnight, we decided to use this hotel especially after we inspected the Ibis hotel right next to it. Our room was well furbished and clean and parking costed only 10 euros. However I must... More

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VERONIQUE V, Directrice at Mercure Honfleur, responded to this review

Dear Sir,thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels... More

Shaker Heights, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 16, 2014

I hate leaving negative reviews, but I had my laptop and ipad stolen from my room while staying at this hotel. My room was one of three that had items stolen that night. The hotel blamed each guest for not closing their doors properly, but I remember closing mine.

Was this review helpful? Yes 3
VERONIQUE V, Directrice at Mercure Honfleur, responded to this review

Dear Sir. I have considered your complaint about the flight in your room on June 6 and I sent you a letter the 13rd of june. Unfortunately many burglary happened in Normandy area during the commemorating week of the D.Day. Police investigations are processing. Be assured that we will use all means at our disposal to prevent such event. Best... More

andorra
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 9, 2014

Overlooking the river great views of the bridge into Le Harve. Great room excellent standard, but a little small for a Mercure. No dinner service I assume because there are a good many restaurants close by. Did not have breakfast in Hotel as ate close by for a fraction of the price

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VERONIQUE V, Direction at Mercure Honfleur, responded to this review
Google Translation

Nous sommes ravis que votre séjour se soit idéalement déroulé, au plaisir de vous revoir. More

North, South Carolina
Top Contributor
79 reviews 79 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 8, 2014

Stayed here while on a tour and it covered all the bases. Very convenient to town, friendly helpful staff who recommended wonderful places to eat, rooms while not big were clean and well appointed. Tour companies pick hotels for location and this one fit that. Try to get room on back side of hotel away from the street. Lots of... More

Was this review helpful? Yes 1
VERONIQUE V, Manager at Mercure Honfleur, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. More

Lincolnshire
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 3, 2014

I have often stayed in this hotel en route to Brittany, or, in this recent case, traveling to Aquitaine. The access from exit 3 of the A29, having just crossed the River Seine on the superb Pont Normandie, is straightforward, and in 5 minutes you can be in the secure car park at the rear of the hotel, which overlooks... More

Was this review helpful? Yes 1
VERONIQUE V, Manager at Mercure Honfleur, responded to this review

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, More

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Additional Information about Mercure Honfleur

Address: 4 rue des Vases, 14600 Honfleur, France
Phone Number:
Location: France > Normandy > Basse-Normandie > Calvados > Honfleur
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Honfleur 4*
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Also Known As:
Mercure Honfleur Hotel Honfleur
Accor Honfleur

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#3 Luxury Hotel in Honfleur #3 On the Beach Hotel in Honfleur #9 Romantic Hotel in Honfleur
Hotel Class
Official Description (provided by the hotel)
Charming hotel with newly-decorated rooms (for a maximum of 2 people). Only 5 min walk from Honfleur harbour and town centre. Nice and warm atmosphere, friendly staff. Meeting facilities. Fees for pets and private parking. ... more   less 
Number of rooms
56

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