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Hotel Mercure Trouville Sur Mer

4 Place Foch, 14360 Trouville-sur-Mer, France (Formerly Kyriad Prestige Deauville - Trouville Centre)
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1 room 1 adult
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Hotel Mercure Trouville Sur Mer
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277 Reviews from our TripAdvisor Community

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Artigues-pres-Bordeaux, France
1 review
4 of 5 stars Reviewed January 5, 2016

Good hotel well situated. Pity no direct access to parking. Very friendly personel and helpful. Pity kids running in the corridors at 8 am on 1st January 2016. A floor should be reserved for family and young kids. Better the 1st floorbto avoid annoyance. Room and bathroom of good standard.

Review collected in partnership with Accorhotels.com

Helpful?
Thank michelgouty
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We thank you for your comments and are very glad that you enjoyed your stay overall. We are very proud you found the staff to be very friendly and helpful and that you found your room to your standard. Thank you again for staying with us and we may have the pleasure in welcoming you this new year. Very... More 

Como, Italy
Level Contributor
206 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed January 2, 2016

On a large place, opposite the Trouville Casino and with restautrants and shope near by, Mercure Trouville is in a very good location. Rooms are Tiny and bathrooms tinier, you can barely move around. Breakfast was good.

Helpful?
1 Thank My-Ooops
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We thank you for your comments and we were very pleased to welcome you at Mercure Trouville. Thank you for sharing your point of vue and very pleased that you found the hotel to be very well located with a great breakfast. We wish you a very exeptional new year 2016 Very best regards More 

gosport
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 22, 2015

Excellent staff, very comfortable room and amazing location opposite the casino. Parking is free around here from November to March and the restaurants are good also. Easy walking into Deauville but the best food is this side.

Helpful?
Thank desmondGosport
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We are very pleased to read your comments and we thank you for taking the time to post them. We are very glad that you found the staff to be Welcomy and pleasant and that you enjoyed your room and your stay here at Mercure Trouville and in the City itself. We wish you a Mery Christams and A... More 

Bangkok, Thailand
Level Contributor
276 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 296 helpful votes
4 of 5 stars Reviewed December 11, 2015

The Mercure Hotel is located near the beach opposite the Casino. It has 80 rooms that are modern furnished. The size of the standard double room is very narrow. The beds are of good quality. The bathroom is extremely tight as well, bright and of contemporary design, equipped with a shower cabin. Wifi is free of charge and worked flawlessly.... More 

Helpful?
Thank Riesst
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We would like to thank you for the time you took in posting your comments after your stay. We were very pleased to welcome you and we are pleased to read that you enjoyed your stay in Trouville, and we hope you fouind it to be very typical. Thank you again for the time yopu took in writing to... More 

Carrieres-sous-Poissy, France
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 2, 2015

Excellent hospitality from excellent staff across the entire hotel. The rooms are rather small for the price of the accommodation however. The air conditioning in the room also did not work , luckily it was October and not the height of the summer.

Helpful?
Thank AndrewST16
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We very much appreciate your comments regarding your stay at the Hotel Mercure Trouville Sur Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Poole, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 26, 2015

Visited with friends for a golfing holiday, the hotel is right in the centre of a thriving town. The hotel rooms were modern and surprisingly large, one double and one single in room 207. The hotel staff are very friendly and were pleased to help. Overall would visit again.

Helpful?
Thank MarkandJulieDavis
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, Thank you for posting your comments after your golf holidays and we are very happy that yo enjoyed your stay and that the hotel and the staff meet your expectations. We were very happy to welcome you here in Mercure Trouville and will be very much pleased to see you once again on a next trip to Normandy Very... More 

Winchester, United Kingdom
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 10, 2015

Hotel was very clean with a nice bar area. It's very central opposite the casino and within minutes walk of beach, old town, restaurants and bars. The staff were polite and helpful. It was fine for a few days but the rooms are on the small side and there is some noise if you have a room overlooking the side... More 

Helpful?
Thank oldsue
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We very much appreciate your comments regarding your stay at the Hotel Mercure Trouville Sur Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Sea Cliff, New York
Level Contributor
113 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 24, 2015

We booked the Mercure Hotel the day prior to our arrival. The Mercure is located directly across the street from the Casino and 1/2 a block from the beach. There is paid parking across the street in either the parking lot or garage. The man at Reception was very welcoming, professional and friendly. Our room is located on the third... More 

Helpful?
Thank Sharon F C
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, We are discovering with great pleasure that your stay was most enjoyable and that you found the room to be to your liking. I will share your comments with the staff and we are very pleased that you found our team to be friendly and welcomy. We hope to welcome you once again at Mercure Trouville. Thank you again... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed August 27, 2015 via mobile

We had a good holiday in Deauvule-Trouville.Great location hotel Mercure Trouville-Sun-Mer.This hotel is situated a close to the beach, nearest many restaurants and shops.The room was very clean,comfortable and quiet at the night.Breakfast very good.Staff were friendly and spoke excellent English.

Helpful?
Thank Iryna Z
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, Thank you first of all for taking the time in writing to us after your stay. We are very pleased to read that you found the hotel to be well situated but first of all clean and quiet with a very good breakfast, topped with friendly staff. All those elements are really important for us to deliver Quality Service... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 12, 2015 via mobile

Fri night bar had live music till midnight then on Saturday night still going at 1am. I tried to change rooms but all full up. I stayed in 2 rooms both very small. Privileged room was no where near worth the upgrade price.

Helpful?
1 Thank martin s
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Bonjour, Thank you for the time you took in writing to us. We are sorry about the music but the hotel does not have anything to do with those animation during summer season, some people found that to be enjoyable and again we are sorry that you have been disturbed by this entertainment . Thank you again for your comments.... More 

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