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Hotel Mercure Trouville Sur Mer

4 Place Foch, 14360 Trouville-sur-Mer, France (Formerly Kyriad Prestige Deauville - Trouville Centre)
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Hotel Mercure Trouville Sur Mer
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Hotel Mercure Trouville Sur Mer
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214 Reviews from our TripAdvisor Community

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Traveler rating
    38
    114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (65)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (34)
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Belgium
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just stayed here one night (aperitif, dinner, sleep and check out). But we enjoyed it. Friendly staff, good room, good breakfast and several nice restaurants in the environment. A good thing is that in the coming months an underground parking will be available just in front of the hotel (this time we had to park in the streets).

Was this review helpful? Yes
Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Hello, Thank you for taking the time in writing to us. We are very pleased that you found the hotel to be to your convenience, staff and room wise without forgetting the Breakfast. Effectively, the parking will be available within few days now for the happiness of all. Thank you for your comments and hope to welcome you another time.... More 

Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

You can't be better positioned and a clean double room was under 120€ in June 2015. Right across from the casino, walking distance to the new spa at a nearby hotel. They're nice about guests bringing their own champagne to the sidewalk tables and even provided the glasses! Small but hospitable lobby. Highly recommended!

Was this review helpful? Yes
Pascal H, General Manager at Hotel Mercure Trouville Sur Mer, responded to this review

Dear Madam, Dear Sir, Thank you for bringing up your comments after your stay. We are very pleased to notice that you had a enjoyable stay and that you found the hotel to be to your liking, We are very proud that you found the room clean, and friendly staff . We'll be delighted to welcome you once again on... More 

Somerset
Level Contributor
231 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 stars Reviewed April 21, 2015

We chose the Mercure because of its proximity to restaurants and shops in Trouville. We had not realised when booking that it would be very difficult to park near the hotel because of the major construction works opposite where a large car park is being built for the casino. The hotel does not have its own car park and clients... More 

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Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Dear Sir, Thank you for taking the time to post your comments following your stay at Mercure Trouville. We will have 20 private car parks for our guests, once the parking works lot will be over. We appreciate that you found our staff member to be friendly and helpful and that the room was overall to your expectations. Thank you... More 

Basel, Switzerland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 6, 2015

The positive: hotel room was clean, and ready with the cot for the baby, staff was really friendly and the hotel was extremely well located. The negative: no parking, and horrible, worst than horrible room service. The food ordered was probably cooked a week ago... it was hard to chew and uneatable... Hard to say but it was probably the... More 

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Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to write to us after your stay. We are very pleased to read that you found the hotel Mercure Trouville well located with a frindly staff and that your room what upon your expectations. Regarding the Food, we are only offering a Snack selection. It is just a breakdown service,... More 

Travelers are raving about these Trouville-sur-Mer hotels

Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 8, 2014

Well located and clean rooms. But does not worth its 4 stars. It is a 3 star hotel. There are no extras such as restaurant, spa or pool. Service and room service is very low level. Even teeth brush and paste were not available. It is too expensive compared to what you get

Was this review helpful? Yes
Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Hello, Thank you for posting your comments following your stay. We are happy to notice that you found the room to be clean and the hotel well situated. It is not mandatory to have a restaurant or a pool or sauna to deserve the 4 stars. So we appreciate your sentence about having one star too much bur unfortunatly there... More 

Chichester, United Kingdom
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 3, 2014

The hotel is well placed in the port, just opposite the Casino. Lots of shops and restaurants in easy walking distance. The room was clean and comfortable though a bit small. Bath/shower worked well. Friendly and helpful staff. As we came by car the lack of hotel parking was a disadvantage but the public parking in the square between hotel... More 

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Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Dear Sir, We would like to thank you first of all for taking the time in writing to us following your stay. We are pleased to notice that you found the hotel staff to be friendly and at your service and you found the room to be clean. We are sorry for the road work in front of the hotel,... More 

Wembley, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed October 2, 2014

Short September break close to home. Great location, close to Port, quaint shops, beach & a wide choice of restaurants. Plenty of parking which would have been expensive but for trusty "Blue Badge". Hotel was very good, clean, comfortable & welcoming. Room pleasant but bathroom showing a little "end of season" wear & tear. Main breakfast looked good but was... More 

Was this review helpful? Yes
Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Dear Sir, I would like to thank you first of all for the time you took in writing to us. We are very pleased to read that your stay was overall satisfactory and that you found our hotel very good, clean, comfortable & welcoming, wich is very important fo us to deliver a Service up to date. We appreciate your... More 

Houston, Texas
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 21, 2014

This room was so small and there was no parking. If not for those two things I would rate much higher as the staff is excellent and the breakfast was good too. Our refrigerator was not working on arrival, it was replaced next morning. Location is good. Staff gave great suggestions for meals.

Was this review helpful? Yes
Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Hello, Thank you for posting your comments after your stay. We do appreciate your remarks regarding the size of the rooms, and we are glad that you enjoyed the buffet breakfast, the quality of recommandation from the front desk staff. Thank you once again for posting your comments Very best regards More 

Brighton and Hove, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

Stayed here for World Equestrian Games August 2014. Great location and friendly staff. Smallish rooms but good value and great breakfast. Good base for Normandy. Deauville very smart and Trouville typical French Port with fantastic fish market. Would recommend D-Day museums, especially Pegasus bridge.

Was this review helpful? Yes
Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Hello, We'd like to thank you to bring to us your comments after your stay for the Equestrian World Games. We are happy to read that you enjoyed your stay, specially the hotel location and the friendly staff as wellas our buffet breakfast. Thank you once again for the time you took in posting your comments Very best regards More 

Evansville, Indiana
1 review
4 of 5 stars Reviewed June 14, 2014

Great location right next to the beach across the English Channel from Great Britain. Nice rooms - small, but adequate. We understand this is typical fare in Europe. We had lots to see and do with Deauville as a base, so we were in the room only for sleeping. For that, it did a great job!

Review collected in partnership with Kyriad.com - Louvre Hotels Group

Was this review helpful? Yes
Pascal H, Directeur général at Hotel Mercure Trouville Sur Mer, responded to this review

Hello, We would like to thank you for the time you took in writing to us following your stay. We can understand that you had a great time visiting the all area, and that the hotel was to your liking. Most important for us is that you had a wonderful time ! Thank you again for posting your comments Very... More 

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