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Mercure Caen Centre Port de Plaisance

1 rue Courtonne | BP 3086, 14018 Caen, France
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Mercure Caen Centre Port de Plaisance
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Ranked #9 of 43 Hotels in Caen
A recent review
5 of 5 stars reviewed 1 week ago
digdog_12 Swindon, United Kingdom
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swindon, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A generous sized room although the bathroom had a slightly odd arrangement but well equipped. Staff were efficient and friendly. Payable parking handy and secure. Breakfast was excellent with a wide selection of cooked, fruit, bread etc. Well placed to explore the town and the surrounding area.

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JYGUTH, Manager at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam,, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port De Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Brisbane, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stays a night at the privileged room on our way to Bayeux. The room was actually a 5 star standard with a nespresso coffee maker. The bed was large and very comfortable. Across from the hotel one can find lots of restaurants that serve food till late (Summer time, not sure of winter season). Good choice of cold and... More 

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JYGUTH, Manager at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Yves GUTH General Manager More 

Kingston-upon-Hull, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Mercure Caen is in a great location, overlooking a very pretty marina with lots of great bars and restaurants within a couple of hundred yards. Staff were very good - polite and very friendly. The rooms are very nice - clean, decent size, modern with a very nice bathroom and a great shower. There is a car park underneath... More 

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Pueblo, Colorado
Level Contributor
10 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was recommended by a friend. If was a great recommendation. The hotel is centrally located and a superb base while visiting Bayeaux, Mont St Michel, The invasion beaches and, of course, Caen. Everywhere you look there is history, great food and friendly people. This is a fine hotel.

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Singapore, Singapore
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk staff were excellent. They made everything happen that we wanted to do during our stay. They were pleasant and effective. They arranged reservations and transportation, made recommendations, and were also friendly and personable. The location is quite central, with the Sunday market just outside the door. There are sidewalk cafés on the adjacent block. We had a... More 

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Cambridge, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Average hotel, but we couldn't understand why they would choose June to renovate, bearing in mind it is a base for the D-Day beaches!! Our room was small and was at the end of the corridor and had a slanted roof bathroom making the shower almost impossible to use and I'm only 5'2"! The bar is shared with the Ibis... More 

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Virginia Beach, Virginia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 19, 2015

The hotel Mercure was pleasant, safe and in a good location. We had a nice slight view of the boats. The staff was very helpful and courteous. The room, though, was a little worn, but clean. The towels were thin and the bed mattress sank in the middle. Our room needed a little updating.

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Geel, Belgium
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 13, 2015

The hotel is perfectly located at the end of the harbor of Caen, which makes it very convenient for sightseeing. However if you want some daylight in your room despite the Normandy weather, you have to ask for it. I got a room with one tiny window and it was dusk all the time in the room. The beds are... More 

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JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review
Google Translation

Madame, Monsieur, Nous voulions vous remercier d’avoir pris quelques minutes pour mettre un commentaire sur notre établissement. Nous prenons bonne... More 

Miami Beach, Florida
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 10, 2015

This hotel is undergoing massive construction within the lobby. The floor in the hallways are rather on the old side and the rooms are quite small. The bathroom is nice though and it does come with free Wifi. The hotel does have a private parking and there is also a hair salon and bar/restaurant. This hotel is centrally located across... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port De Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

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