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Mercure Caen Centre Port de Plaisance

1 rue Courtonne | BP 3086, 14018 Caen, France
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1 room 1 adult
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Mercure Caen Centre Port de Plaisance
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482 Reviews from our TripAdvisor Community

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Leatherhead, United Kingdom
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel right in the centre of town, if you stay Saturday night as we did the market will be outside the front door when you wake on Sunday morning.! Room clean and tidy if a little basic but breakfast well worth paying for. Garage a little difficult to find but persist.

Helpful?
Thank handbagsbrockham
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear handbagsbrockham, Thanks for your share. We hope see you again in a next future. Best regards, More 

White Plains, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2015

My wife and I were finally able to get away for a visit to Normandy and the D-Day beaches. Caen is a perfect place to use as a base for such a trip, especially if you want to enjoy good restaurants and some night life around your tours. The Mecure Caen Centre was extremely comfortable and attractive. The carpeting could... More 

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank na2449
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port De Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Mobile, Alabama
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 23, 2015

Staff was nice and helpful. The room is modern and clean. No view. In the new town center with little to no character. Within walking distance to the train station and various café and bar and the local fortress that was damaged during D Day. This is a decent starting point for the D Day sights. We seemed to always... More 

Helpful?
2 Thank Travelangel2014
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port De Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Highampton
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed November 19, 2015

We stayed here for one night while returining home from France. We had stayed previously and found it to be more than acceptable. However on this occasion we found a few issues that could have been resolved prior to us being given our key card. The curtains were damaged and allowed light from a windowsill floodlight to flood the room.... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank HighamptonGroomy
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port De Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Swansea, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 1, 2015

This is a clean smart well located Hotel. The staff are helpful the rooms comfortable. Its good for a few nights if you're based in Caen and intend to explore. I emailed ahead to request a room with a view over the Marina and a taxi from the port and all was arranged perfectly by the hotels reception staff. Thank... More 

Helpful?
1 Thank richiehd
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review
Google Translation

Madame, Monsieur, Toute l'équipe du Mercure Caen centre port de plaisance est ravis que vous ayez passé un agréable moment... More 

Birmingham, United Kingdom
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 1, 2015

stayed here overnight, whilst on a very brief trip to Normandy. Great location - not very far from the port, probably about 20 minutes from the boat to the hotel. Caen is a lovely town and sorry we didn't have any time to explore it. Hotel staff gave us a friendly welcome, and showed us a few bars where we... More 

Helpful?
1 Thank platpeeps
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review
Google Translation

Madame, Monsieur, Toute l'équipe du Mercure est ravie de savoir que vous avez passé un bon séjour dans notre hôtel.... More 

Lyon, France
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 27, 2015

+ Good location on the port, with plenty of nearby restaurants. Friendly staff. Excellent breakfast selection. Nice entrance/lounge area. - I was a bit disappointed with my room given my expectations of the usual Mercure standard (it was looking a bit past its prime with faded carpet and finishings and some mould in the shower), but the rest of the... More 

Helpful?
1 Thank AFL55
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear AFL55, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port De Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Jersey c.i
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 20, 2015

This hotel is perfectly situated next to the port there was a huge market which appear on the Sunday morning which had everything in it. the hotel room were very clean and roomy our over looked the market. we were offered a free drink on arrival which was nice after a long coach journey. it has a nice bar where... More 

Helpful?
Thank Richard B
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to share your comments with us. We pride ourselves on taking all guest remarks into account. The entire staff of the Mercure Caen centre is glad that your stay went well on the whole. See you soon. More 

2 reviews
3 of 5 stars Reviewed October 12, 2015 via mobile

The location is convenient. It's not far from Normandy beaches, short cab ride to Dday museum and short walk to a castle. The rooms are tiny with a urine odor emanating from the bathroom. The restaurant was quite good, particularly the breakfast. Most of the staff were helpful. Price was reasonable.

Helpful?
Thank Debbie W
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the hotel Mercure Caen centre port de plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Australian Capital Territory, Australia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 10, 2015 via mobile

We enjoyed our stay at the Mercure. The breakfast was good, staff friendly and helpful and good facilities. It was very close to a laundromat which was handy, and lots of restaurants. Just a short walk to the tourism office, which is also where most tours start.

Helpful?
Thank Boogaloogs
Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

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