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All 45 Caen hotels

Mercure Caen Centre Port de Plaisance

4.0 of 5 Hotel   |   1 rue Courtonne | BP 3086, 14018 Caen, France
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Mercure Caen Centre Port de Plaisance
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Ranked #9 of 45 Hotels in Caen
A recent review
4 of 5 stars reviewed 1 week ago
ANDODI Morganville, NJ
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322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Morganville, NJ
Top Contributor
64 reviews 64 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 2 nights during a very good 2 week tour of France with Gate 1 Travel. The Hotel Mercure Caen Centre is in nice location, across the street from a small boat harbor and very close to abundant shopping, restaurants and the castle. The front desk was friendly. Our room was good, quiet (we didn't face the street), clean... More

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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back after 2 nights here on a Brittany Ferry deal. Nice hotel, good location. Reception staff welcoming, but we had to wait about 20 minutes for our room to be ready, but when we reached the floor we were on, a member of staff showed us where our room was. First impressions: clean and a nice layout. We... More

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JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More

Bramley
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights rather than the intended one, a great place for a base in Caen, short walk to the Beouf and Cow for dinner ...... You have to try there 😀 The rooms are modern, clean and the bed as super comfortable. The shower was amazing in the upgraded room we took and the free soft drinks... More

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JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More

Top Contributor
88 reviews 88 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. Great location, lots to see, do and eat within walking distance. Negatives: 10 Euros a day to park seems expensive. It shares building with Ibis hotel, which I suspect charges less for a room. Positives: great breakfast buffet, farmers market outside on Sundays, several dozens of restaurants within walking distance and our room looked out... More

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JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. With regard to our parking fee, please note that the private, uncovered parking lot costs about the same nightly rate... More

Stone, United Kingdom
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern hotel in the centre of Caen. Easy to find, good parking, nice rooms. Ours was a touch noisy with a ventilation system overhead, but otherwise ok. Breakfast a touch pricey at €16 pp, but parking in their own underground car park was handy at €10 a night. Numerous good restaurants nearby.

Was this review helpful? Yes 1
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More

Blue Bell, Pennsylvania
Top Contributor
93 reviews 93 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 23, 2014

Our stay booked through our tour group. Needing new mattresses as they are soft and saggy. Breakfast scrambled eggs were mush. The rest was average. They did have a fascinating animal art and sculpture exhibit in their exposition area that we traversed to go to our group meals.

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JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More

Annapolis, Maryland
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed August 19, 2014

We stayed at this hotel as a part of a tour and it was so bad that I am following up with the tour company to remove it. The hotel itself is in mildly shabby shape - the rugs are stained and bleached out in both the hallways and the rooms. This was certainly livable for one night but the... More

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JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, We thank you for having taken the time to write to us following your stay at our hôtel. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present... More

Sway, United Kingdom
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 11, 2014

We were disappointed with this Mercure hotel due to the lack of action taken by hotel staff to deal with excessive noise in guest bedrooms in the early hours of the morning which led to an appalling night's sleep. Whilst we were offered another room around 01:00 hours, there was no attempt made by staff to deal with the very... More

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, We thank you for having taken the time to write to us following your stay at Mercure Caen Centre. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we... More

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Additional Information about Mercure Caen Centre Port de Plaisance

Address: 1 rue Courtonne | BP 3086, 14018 Caen, France
Location: France > Normandy > Basse-Normandie > Calvados > Caen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Caen Centre Port de Plaisance 4*
Number of rooms: 126
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Also Known As:
Mercure Caen Centre Port De Plaisance Hotel Caen

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