We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Caen hotels

Mercure Caen Centre Port de Plaisance

4.0 of 5 Hotel   |   1 rue Courtonne | BP 3086, 14018 Caen, France
Hotel amenities
Mercure Caen Centre Port de Plaisance
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Mercure Caen Centre Port de Plaisance to your Saves list
Ranked #9 of 44 Hotels in Caen
A recent review
5 of 5 stars reviewed 2 weeks ago
Fiona B Glastonbury
Write a Review

340 reviews from our community

Traveler rating
    67
    178
    64
    23
    8
See reviews for
45
150
27
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (75)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (41)
All months
Glastonbury
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to pop over to France for a spot of shopping and to stay one night. We choose the Mercure due to it's rating and location. We were not disappointed. We were upgraded to a lovely executive room with robe, slippers, coffee maker, tea making facilities and complimentary cold drinks (in the fridge) of water, orange... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager More 

Danville, California
Top Contributor
77 reviews 77 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would compare this hotel to a Best Western hotel. Rooms were clean but a little dated. The housekeeping staff was not good at replacing burned out light bulbs. The bathrooms were good sized, but hot water was slow in arriving to our room making showers a long process to wait for hot water. Suggest you dine out as the... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Dear , We thank you for having taken the time to write to us following your stay at ibis Caen Centre. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we... More 

Gloucestershire, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location,secure underground parking,fantastic breakfast although a tad expensive (the breakfast that is ) close to the chateau museums and shopping and a large cluster of restaurants ,3 of which i shall review seperately , all in all nice clean hotel,good weekend deals to be had , huge sunday market right outside the hotel.. Only downside , the lack of... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager More 

Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 2, 2014

This hotel has problems and hopefully your tour group does not go here. My parents and I made last minute planning to visit Normandy. Unfortunately, great hotels in Bayeaux were not available due to the approaching Normandy anniversary celebration. We got to this hotel in Caen just before dinner and checked in. As we walked to our rooms, we were... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Madam, Dear Sir, Further to your comment on this website, I allow myself to introduce you to my surprise to know in which terms you had welcome and housed in our hotel. Please, accept our apologies for these disagreements during your stay and I say you it was the last time we welcome a guest with these terms. So,... More 

Jersey, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

Hotel is in a good location, my wife relies on a wheelchair and we found the staff and hotel very helpful.Although access is through Ibis next door it wasn't a problem unless your lazy.Pub Le Regent up the road was great and so was all the restaurants we used.Nice shopping.

Was this review helpful? Yes 1
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More 

UK
Top Contributor
243 reviews 243 reviews
51 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed October 26, 2014 via mobile

Well situated hotel to visit the city. Pleasant staff. But avoid room131, or any room in a corresponding position on any floor. You are right next to the lift shaft and whenever the lifts are used you hear the dragging of the lift mechanism, the doors open and various squeaks from the lift. I can honestly say it is the... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear , We thank you for having taken the time to write to us following your stay at Mercure Caen Centre. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry... More 

Morganville, NJ
Top Contributor
68 reviews 68 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here 2 nights during a very good 2 week tour of France with Gate 1 Travel. The Hotel Mercure Caen Centre is in nice location, across the street from a small boat harbor and very close to abundant shopping, restaurants and the castle. The front desk was friendly. Our room was good, quiet (we didn't face the street), clean... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 13, 2014

Just got back after 2 nights here on a Brittany Ferry deal. Nice hotel, good location. Reception staff welcoming, but we had to wait about 20 minutes for our room to be ready, but when we reached the floor we were on, a member of staff showed us where our room was. First impressions: clean and a nice layout. We... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More 

Bramley
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

Stayed here for two nights rather than the intended one, a great place for a base in Caen, short walk to the Beouf and Cow for dinner ...... You have to try there 😀 The rooms are modern, clean and the bed as super comfortable. The shower was amazing in the upgraded room we took and the free soft drinks... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager More 

Top Contributor
95 reviews 95 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 3, 2014

We enjoyed our stay here. Great location, lots to see, do and eat within walking distance. Negatives: 10 Euros a day to park seems expensive. It shares building with Ibis hotel, which I suspect charges less for a room. Positives: great breakfast buffet, farmers market outside on Sundays, several dozens of restaurants within walking distance and our room looked out... More 

Was this review helpful? Yes
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. With regard to our parking fee, please note that the private, uncovered parking lot costs about the same nightly rate... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Caen Centre Port de Plaisance? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Caen Centre Port de Plaisance

Address: 1 rue Courtonne | BP 3086, 14018 Caen, France
Location: France > Normandy > Basse-Normandie > Calvados > Caen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Caen Centre Port de Plaisance 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, ACCOR, Hotels.com, Priceline, Cheap Tickets, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Mercure Caen Centre Port de Plaisance reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Caen Centre Port De Plaisance Hotel Caen
Hotel Style:
#4 Luxury Hotel in Caen
#4 Business Hotel in Caen

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
View from room (6)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (7)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Hotels you might also like...
Check In Check Out
Price Your Stay