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All 104 Lille hotels

Crowne Plaza Lille

4.0 of 5 Hotel   |   335 Boulevard de Leeds, 59777 Lille, France
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Ranked #27 of 104 Hotels in Lille
A recent review
4 of 5 stars reviewed 4 days ago
tonyasone Chorley, United Kingdom
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313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chorley, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a week on business in Lille. This hotel lived upto expectations. Across the road from Lille Europe rail station where I arrived by Eurostar. Metro L2 is over the road. Check in was quick and easy. Room tastefully decorated with unusual glass wall separating the bathroom and bedroom, toilet is separate. Room was clean and tidy and well maintained.... More

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Solihull, United Kingdom
Top Contributor
55 reviews 55 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Having stayed here before however never Sat night /Sun morning The room was of the same high standard but i have marked the hotel down over the Sunday morning breakfast The selection was very poor & not a patch on our previous experience in the week The waitress on duty was more interested in talking to her friend & we... More

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear slimtinke, I would like to thank you for staying at our hotel and for posting a detailed review on Tripadvisor. We are a bit disappointed that you have not been satisfied with your stay. I am sorry to read that the breakfast did not convinced you. I will personally ask to our service staff more rigor about the breakfast... More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in a fantastic location next to the Eurostar and 10mins walk into the main square. Nice standard rooms, quiet etc. Only disappointment was the breakfast which was 19euros each per day. This isn't advertised anywhere and we weren't told at checkin. It came as an unpleasant surprise at check out though! Luckily we only ate there once but... More

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Louisa C, It’s always a pleasure to read our guests enjoyed both the comfort of the room and the location of our hotel. Your comment on the breakfast surprised us a little because the price is posted everywhere in the hotel : at the reception, in the restaurant and in the rooms. Away from us the desire to deceive... More

Reading, United Kingdom
Top Contributor
96 reviews 96 reviews
65 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hi, really well organised business traveller hotel within 20 yards of the Lille station. Rooms good as expected with things that work well. Pricing is consistent and breakfast very good and convenient, you can take 5 mins or an hour. Had good experience with reception staff, spoke three languages so very convenient and signed me up to IHP. Well done!

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Canny C, I would like to thank you for staying at our hotel and for posting a review on Tripadvisor. It’s always a pleasure to read our guests enjoyed both our quality of service and the location of the hotel. Furthermore, I hope your trip was pleasant and you had a good time in France. I hope you will... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We were going on a short break by Euro star for a birthday celebration. Chose Lille because it gave us the option of celebrating in Brussels or Paris. In the end stayed in Lille. Had read some of the reviews of this Hotel in Trip Advisor but our decision was based on its location and access to the rail stations.Service... More

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Martin G, I would like to thank you for posting such a detailed review on Tripadvisor. I would like to apologize for the disagreement with the room keys, this rarely happens but our teams were able to react and solve this problem. Regarding the sauna, it is not on continuously, if no client uses, we prefer indeed turn it... More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

If you want internet to work you don't want to be coming here to stay, its pants. No internet coverage in many of the rooms with very limited in the others. You are better using a different hotel if you want to work internationally or online. Hotel is ok for Lille and station but would recommend somewhere else at these... More

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear hotel i, I would like to thank you for posting a review on Tripadvisor. We are glad that you enjoyed the location of our hotel. Kindly accept our apologies for the disagreement with internet you have met during your stay, this does not happen again, be sure. I hope to welcome you again at our hotel and will do... More

Isle of Man, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 26, 2014

The hotel looks a bit garish from the outside, but do not let that put you off. The hotel is directly opposite the Eurostar station and about 10 minutes walk to the town centre. The rooms are large and very comfortable. We had trouble with operating the shower which was quickly sorted out. The safe is in the bottom of... More

Was this review helpful? Yes 1
Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear 605Chrish, I would like to thank you for staying at our hotel and for posting such a detailed review on Tripadvisor. I am happy you enjoyed our service and the location of the hotel. We will think about the position of the safe in the wardrobe and see if we can change it. I hope your romantic break was... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014 via mobile

Rooms were spacious and clean. They were redone recently and everything you may need is at your disposal. The staff was extremely welcoming, especially the bartender who made us costum cocktails with the ingredients of our desire followed by an introduction to a french spirit that we will remeber forever! No regrets ob this hotel choice.

Was this review helpful? Yes 1
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear AlineLaurent, I would like to thank you for staying at our hotel and for posting such a pleasant review on Tripadvisor. I am happy you enjoyed the design and services of our hotel. I will personally congratulate the bartender for its friendly attitude with you, the bar offers a wide variety of cocktails, and it is always a pleasure... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed at hotel before so knew what to expect. Nice stylish and clean. Good sized rooms. Nice draught beers at the bar however breakfast was not the best- obviously continental style but we did take it until about 20mins before end of service so that may be why. In the rooms there is just a glass window looking straight into... More

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Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear atgio, I would like to thank you for staying at our hotel and for posting such a detailed review on Tripadvisor. It’s always a pleasure to read our guests enjoyed both our quality of service and the comfort of the room. I will personally ask to our service staff more rigor about the breakfast, even 20 minutes before the... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed August 3, 2014

We spent two night at the crowne plaza in Lille. The rooms are nice, quiet and comfy. The breakfast is continental and there's a big variety. The hotel is well situated for a short walk into the City centre (directly opposite the Eurostar station). The room with mini bar, tea and coffee, tv with English channels and air con.The staff... More

Was this review helpful? Yes
Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Sofia M, I would like to thank you for staying at our hotel and for posting such a nice review on Tripadvisor. I am happy you enjoyed the breakfast, the comfort of the room and the location of our hotel. I hope your trip was pleasant and you had a good time in Lille. We look forward to welcoming... More

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Additional Information about Crowne Plaza Lille

Address: 335 Boulevard de Leeds, 59777 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Lille 4*
Number of rooms: 121
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Also Known As:
Crowne Plaza Lille Hotel Lille
Lille Crowne Plaza

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