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Crowne Plaza Lille

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335 Boulevard de Leeds, 59777 Lille, France
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Crowne Plaza Lille
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Crowne Plaza Lille
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371 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra, Australia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were in Lille for a conference and stayed in this hotel for seven days. We chose the hotel for its location and for its Crowne Plaza branding. The location was great, the quality of the hotel is not up to the standard I expect from Crowne Plaza. The hotel is directly across the road from the Lille Europe TGV... More 

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Milan, Italy
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very well situated (in Lille TGV station, 200 m from a large shopping center, 10 min from the old town center), comfortable, with free wifi (not so usual in France) but with the following drawbacks: - room not completely dark as the curtain system is not good (the hotel management could change that with a small investment by changing the... More 

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Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear Phil p, I would like to thank you for staying at our hotel and for posting such a detailed review on Tripadvisor. We are very glad that you enjoyed the comfort of the room and the location of the hotel. We note your comments about the different drawbacks, we will consider improving these points. Be sure that we work... More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at this conveniently located hotel for 3 nights during a short break visit to Lille. The hotel is literally across the road from the train station exit. The room was spacious clean and had coffee making facilities and a fridge. We were supplied with 2 bottles of complimentary water every day. The buffet breakfast is... More 

Was this review helpful? Yes 1
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear evan g, It’s always such a pleasure to read our guests enjoyed both our quality of service and the great location of our hotel, just face to the Lille Europe rail station. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly... More 

Northamptonshire, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had to stay here for one night as our train was cancelled and it was too cold to walk back to Hotel Barriere which we loved. Standard room, clean, large single beds - staff very helpful. Tired, needs updating but ok for a night. Awful breakfast.

Was this review helpful? Yes 1
Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Philippa S, I would like to thank you for staying at our hotel and for posting a review on Tripadvisor. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We note your comment about the breakfast, we will consider improving.... More 

Paris
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little old but the rooms are OK and the staff is correct. Room service OK, including the breakfast. Wifi available for free in the room. Quiet, even on the main street in front of the hotel. I would recommend this hotel for business.

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear French-Doctor, I would like to thank you for staying at our hotel and for posting such a detailed review on Tripadvisor. Be sure that we regularly make improvements within Crowne Plaza Lille as we want the hotel stay pleasant and comfortable. Your comfort is our priority. I am happy you enjoyed our services and the quiet of the hotel.... More 

Driffield, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 7, 2015

As an IHG platinum memeber its my normal choice when I travel to Lille - the rooms are very nice , clean and always have water and tea and coffee The beds are so comfy and if you get an exec room thesereally are nice The plug socket is always a distance away from the kettle which isnt a big... More 

Was this review helpful? Yes 1
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear jaxi66, It’s always such a pleasure to read our guests enjoyed both our quality of service and the great location of our hotel, just face to the Lille Europe rail station. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations.... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 21, 2015

Arrived Saturday in Lille from Bordeaux to be informed the Eurostar train had been cancelled until 09:30 the following day. I left the train station to look for suitable accommodation; across the road from the terminal the Crown Plaza, I'm an IHG member, which was convenient, so I booked in there. The front of house staff are a credit to... More 

Was this review helpful? Yes 1
Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Mariox1us, Thank you for being an IHG Rewards Club member and for leaving us a feedback on Tripadvisor. We are very glad that you enjoyed the comfort of the room and the location of the hotel. We note your comments about the kettle, we will consider improving this point. We hope your stay was pleasant and you had a... More 

Maidstone, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 20, 2015

This 4* Hotel is very convenient for the city and Eurostar,it has good friendly and helpful staff. The room was large and light, with views over the city. It had all usual facilities, hair dryer, well stocked for water, tea making etc. The breakfast was self service, there was a plentiful hot and cold menu, with good choice. Sometimes the... More 

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Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear mikeg_travels, It’s always such a pleasure to read our guests enjoyed both our quality of service and the great location of our hotel, just face to the Lille Europe rail station. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations.... More 

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 17, 2015

My friends and I stayed here while visiting Lille Christmas Market, we booked a triple room via Trivago and got a great deal including breakfast, it was clearly stated that the booking was for 3 adults. On arrival we were given a double room and when we queried this were told a fold down bed would be put in, not... More 

Was this review helpful? Yes
Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear AnnaC23, It’s always such a pleasure to read our guests enjoyed both the location of our hotel and the quality of the breakfast. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your comment is our reward. I would like... More 

Loughborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed one night in the Crown Plaza. Arrive in Lille via Eurostar and the hotel is right next to the station so perfect if that what you need. 10 minute walk into the town centre for restaurants etc. Room and bed was very comfortable and staff very helpful. My only problem is the price of parking. There is a public... More 

Was this review helpful? Yes 1
Crowne-Plaza-Lille, Directeur général at Crowne Plaza Lille, responded to this review

Dear Jack L, I would like to thank you for staying at our hotel and for posting such a detailed review on Tripadvisor. We are very glad that you enjoyed the comfort of the room and the location of the hotel. The parking does not belong to our hotel, it is managed by an outside company, prices are unfortunately not... More 

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