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Novotel Lille Centre Gares

#12 of 105 Hotels in Lille
Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
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49 rue de Tournai, 59000 Lille, France
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City Breaks up to 40% off
Novotel Lille Centre Gares
Best prices for: 1 room 1 guest
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Ranked #12 of 105 Hotels in Lille
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
bondenNottingham Nottingham
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441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here over this last weekend as part of a small group here for a Battlefields Tour. My room on the first floor was spacious and clean and it was good to have coffee making facilities in room. I had a bathroom with shower over the bath and did find the shower difficult to operate at first. Nice double... More 

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Fareham, United Kingdom
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Here for 3 nights as part of a tour. Room large and airy. No traffic noise despite being at the front, only heard the Police sirens ! Walk in shower which became slippery after some knowledge of how to work it. Breakfast was plentiful and included in the price of the room. I had forgotten toothpaste, asked at the reception... More 

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H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Warwickgirl06, Thank you very much for your comment about the Novotel Lille Centre Gares and for taking the time to share your impressions with other travellers. What a pleasure to learn you did enjoy your stay in our hotel. It is a real motivation for our team to read your satisfaction. It will be a pleasure to welcome you... More 

Frankfurt, Germany
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night for business, but rooms were nice and clean and bathroom was new & modern. Good breakfast, with plenty of options, but a bit pricey at 18€ per person. The wifi was fast and worked the whole time - it was easy to work in the lobby near the breakfast buffet. Only a 5-10 minute walk to... More 

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H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Guest, It is very considerable to read your comment, thank you very much ! The buffet breakfast is 16.50 €, and not 18 €. Or you can have the city breakfast at 8.30 €. Hoping to welcome you during your next stay in Lille, Best Regards Valériane More 

Arnhem, The Netherlands
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel. Rooms can use an update but service perfect. Roomservice ( breakfast ) for free when you book a room with breakfast. Free high speed internet. Good walking distance to THE main square. Parking in a public garage near THE hotel. And by THE way Lille is great!!

Was this review helpful? Yes 1
H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Musis, Thank you very much for your comment about the Novotel Lille Centre Gares and for taking the time to share your impressions with other travellers. What a pleasure to learn you did enjoy your stay in our hotel. It is a real motivation for our team to read your satisfaction. It will be a pleasure to welcome you... More 

Paris, France
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is far to expensive for the experience offered. The room I had was ok though but definitely not clean. The carpet need a proper cleaning. But far the worst is the breakfast, too sweet and the hot food is not even warm. The quality of this Novotel hotel is nothing compared to Other Novotel hotels in Asia. The... More 

Review collected in partnership with Accorhotels.com

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H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Guest, We thank you for having taken time to announce us your opinion concerning your stay in Novotel Lille Centre Gares. We are sorry the the level of the service was not up to your waits, and we ask you to accept our most sincere excuses. Lookin forward to the pleasure to receive you again in our hotel. Yours... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 4 days during Easter and we were pleased with the hotel. Staff helpful. Breakfast was nice with variety of options to choose from. The location is great and there is a parking nearby as the hotel has not got one. We would use it again for our travels.

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H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Guest, Thank you very much for your very good comment, further to your stay in the Novotel Lille Centre Gares. Such returns encourage us to continue still and still to satisfy you ! We hope to have the pleasure to welcome you very soon, Kind regards, Valériane More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 3, 2015

Stayed here in Feb 15 with my family there was a group of 9 including small children, therefore was booked in advance and requests also put in well in advance. However the overall customer service lets them down, as requests were not sorted in advance. Had issues with one of the reception staff, whos grasp of English was not great.... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear CafeGreek, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry aht your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve... More 

Battle, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015

Have stayed in a lot of Hotels in France over the years but this one deserves a great review, wonderful staff at all hours, great rooms, great restaurant, great location . Would happily stay again in fact will probably make more trips to Lille because of this great hotel.

Was this review helpful? Yes
H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Alexandram604, Thank you very mluch for your very good comment, further to your stay in Novotel Lille Centre Gares. Such returns encourage us to continue still and still to satisfy you ! We hope to have the pleasure to welcome you very soon, Kind Regards Valériane More 

Otley, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

We booked this hotel as it is literally a 10 minute walk from the Zenith Arena where we had tickets for an Andre Rieu concert. The hotel is perfectly placed to visit Lille itself, we parked the car when we arrived and did not use it until we wanted to return home. Everywhere we wished to visit including the Zoo... More 

Was this review helpful? Yes
H3165, Responsable relations clients at Novotel Lille Centre Gares, responded to this review

Dear Gary W, It is very considerable to read your comment, thank you very much ! Hoping to welcome you during your next stay in Lille. Best Regards Valériane More 

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