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All 87 Lille hotels

Mercure Lille Metropole

4.0 of 5 Hotel   |   157 Avenue de la Marne, 59700 Lille, France
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Mercure Lille Metropole
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82%
Ranked #8 of 87 hotels in Lille
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
KeithfromPattaya Pattaya Thailand
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267 people have reviewed this hotel

Traveler rating
    79
    140
    36
    10
    2
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36
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86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Pattaya Thailand
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was on the same trip as 'staffarnold99" and agree with what has been said about the food. Its a bit difficult to write a review when you know that you have not had the service which you expect from a Mercure Hotel but know from speaking to others who were not with Shearings that their service, food etc was... More

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ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Walsall, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the hotel as a group of 38 visiting the WW1 battlefields. This was a four night stay and was booked with Shearings. The hotel was in a really good position for visiting Ypres and the Somme battlefields, near to all the motorways. There were no shops anywhere near to the hotel and no shop/gift shop or vending... More

Was this review helpful? Yes 1
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Vero Beach, Florida
Top Contributor
71 reviews 71 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we were driving from Amsterdam on a free day just winging it with no reservations. got stuck in traffic and were running late so decided to find someplace to stay. Used SatNav to identify hotels on oour route and Picked this one as we were familiar with the chain. Turned out to be a good choic. The rack rate was... More

Was this review helpful? Yes
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Madam, Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. In order to offer you a better service in... More

Auckland Region, New Zealand
Top Contributor
199 reviews 199 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The welcome was warm and friendly, the room was very comfortable, dinner and breakfast were both well-presented and tasty; the wifi worked well. The hotel is easy to find (use satnav!!) and we found it easy to reach Ypres and - in the other direction - The Somme, to study WW1 Centenary topics. If renting a car from Lille Eurostar... More

Was this review helpful? Yes 1
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Madam, Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. In order to offer you a better service in... More

Cheltenham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel to stay in when seeing the French and Belgium WW1 sites. Easy to get to, just off the main road, though Sat Nav is essential when driving in Europe - especially one that tells you which lane to go in otherwise its a bit hairy!! we booked a superior room for our 4 night stay, which was great,... More

Was this review helpful? Yes
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. In order to offer you a better service in the... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

We stayed overnight at this hotel. Even though the hotel is just outside the city, there is a tram station right opposite the hotel and the tram takes 10-15 minutes into the city centre. Very spacious rooms and comfortable beds. Friendly and smiling reception staff and free parking. Nothing to complain about. Highly recommended.

Was this review helpful? Yes 1
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review
Google Translation

Madame, Monsieur, Permettez-nous de vous remercier pour les commentaires élogieux émis à la suite de votre séjour dans notre hôtel.... More

Tamworth, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2013

Stopped off here on our way to Paris. Booked on line and all went well. Room booked on a B&B + local transport offer. Location - off the main road with easy access. Car park - free and secure (in our experience). Room - clean, quiet & comfortable - excellent bed. Reception - welcoming & very helpful. Breakfast - international... More

Was this review helpful? Yes 1
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Haverhill, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 4, 2013

Stayed here with my wife and two other couples when visiting the christmas market. We travelled by car from the Dunkirk Ferry in approx. 1 hour. The hotel was easy to find using the sat. nav. There was ample free parking. If travelling by Eurostar there is a direct tram link from the Gare Europe for 1euro50. The standard rooms... More

Was this review helpful? Yes 2
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review

Dear Sir, Thank you for having the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. In order to propose you a better comfort in the future... More

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Additional Information about Mercure Lille Metropole

Also Known As:
Accor Lille Metropole
Address: 157 Avenue de la Marne, 59700 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Lille
#5 Luxury Hotel in Lille
#5 Best Value Hotel in Lille
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lille Metropole 4*
Official Description (provided by the hotel):
The Mercure Lille Metropole is set amidst four hectares of magnificent greenery, seven minutes drive from the centre of Lille (free 110 space monitored car park). With 125 fully equipped rooms, the La Brasserie restaurant and the intimate Bar, this 4 star hotel is as well suited to business trips as it is for a visit to Lille with your partner or family. The hotel is an ideal venue for organising meetings and conferences with 9 meeting rooms for up to 500 people. ... more   less 
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