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All 104 Lille hotels

Mercure Lille Metropole

4.0 of 5 Hotel   |   157 Avenue de la Marne, 59700 Lille, France
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Mercure Lille Metropole
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Ranked #13 of 104 Hotels in Lille
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
greenrlb London, United Kingdom
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is situated just outside Lille town centre and not that easy to find even with Sat Nav! The parking is perfect here though and the hotel is a business type hotel with comfortable rooms. The restaurant is not that exciting but sufficient, however, the food choice could be better and for breakfast before we had started they were... More

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Peterborough
Top Contributor
54 reviews 54 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night on my way North. This is an older hotel which needs refurbishing. The rooms are adequate, the reception and waiting staff were quite good. The instructions for using the internet are non existent (i.e. out of date and uninformative). Breakfast and evening meal were quite good and well cooked. Wine selection quite reasonable. The reception floor... More

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Preston
Top Contributor
57 reviews 57 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for three nights for the antique fair in Lille. Missed the last turning on the motorway and spent half an hour going round in circles until we found it. Much easier on our homeward journey!, The hotel was excellent, we had a Privilege room booked on Expedia and this was excellent value. Breakfasts were first rate and good value... More

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Denis P, Directeur général at Mercure Lille Metropole, responded to this review

Dear customer, I deeply thank you for having taken time to comment on your stay spent in our establishment. These comments encourage us to continue to progress for your satisfaction. Looking forward to the pleasure to welcome you during your next stay in our region, Very sincerely and cordially to you. Denis Pierrel and its staff More

Guildford, United Kingdom
Top Contributor
69 reviews 69 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for the second year running last month on our way to the south of France. It is easy to get to from Calais and has ample parking. The rooms are ok although on both visits we have had to change rooms because the a/c wasn't working. The restaurant isn't bad - we had nice moules and sea... More

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Denis P, Directeur général at Mercure Lille Metropole, responded to this review

Dear customers, I thank you for having posted this comment, further to your stay in our establishment. My team and myself, we are very attentive to your remarks and we shall make so that your next experience within our hotel is even better. In this expectation, receive my most cordial greetings. More

Guildford, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed here for a stop off for a battlefields trip between the Somme an Ypres. Great location if this is what you are doing. Service on the first night was a touch unimpressive at reception however when the staffing changed it became so much better! When rooms were refreshed it seemed a bit half-hearted, with missing milk/water/teas which when went... More

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Denis P, Directeur général at Mercure Lille Metropole, responded to this review

Dear customers, I thank you for having posted this comment, further to your stay in our establishment. I noted well your remarks and assure you that my team and myself, we shall be more watchful in the future to propose you a service of better quality. I hope that you will keep us your trust and looking forward to your... More

Norfolk
Top Contributor
71 reviews 71 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 10, 2014

Good hotel with easy access into the centre of Lille, the tram is only a few hundred meters from the hotel. The free parking is useful (we were on a Jag club run). The rooms are comfortable and beds and pillows good. Staff are friendly and service good. All in all a very nice hotel.

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Denis P, Directeur général at Mercure Lille Metropole, responded to this review

Dear customers, We are anxious to thank you for your comment which consolidates us in our commitment in the service for all our customers. Hoping to have the pleasure to receive you again within our establishment, Very sincerely to you. Denis Pierrel Général Manager and its staff More

Bucharest, Romania
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 1, 2014

I stayed several times in this hotel. The hotel offers free parking and free wifi, several TV channels in english for the non french speakers. The rooms always have complimentary water, tea and coffee. The rooms are very spacious, clean and the bed is very comfortable. The staff is really helpful also. The food at the restaurant is very good,... More

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Denis P, General Manager at Mercure Lille Metropole, responded to this review
Google Translation

Cher client, Un grand Merci pour votre avis qui nous permet de toujours continuer à progresser pour mieux encore vous... More

Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Despite the comments from Shearing's on improving their food on the Battlefield tour, we had awful food. The hotel was lovely but Shearing's customers were not served from the hotel restaurant like the other hotel guests. Breakfast was cold and disappointing. The bacon was piled up on trays, the top was overcooked and the bottom was raw, the scrambled egg... More

Was this review helpful? Yes 1
ailjack, Responsable relations clients at Mercure Lille Metropole, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More

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Additional Information about Mercure Lille Metropole

Address: 157 Avenue de la Marne, 59700 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lille Metropole 4*
Number of rooms: 125
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Also Known As:
Accor Lille Metropole

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