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Mercure Lille Centre Grand Place

#16 of 105 Hotels in Lille
Certificate of Excellence
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2 Boulevard Carnot, 59000 Lille, France
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Mercure Lille Centre Grand Place
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632 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (166)
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Colchester, England
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is perfectly placed for a short break - everything is a short walk away. We had a junior suite on the corner looking towards the bell tower. Pleasant room with large walk in shower. It was very hot when we visited and the air con did cool it down. I prefer windows open but it is in the... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I really enjoyed staying at this hotel for 1 night. It is a few steps away from the Grand place. The room I had was very stylish ( a bit rococo style), with a non functionnal fire place and a big bathroom, though the shower was not in accordance xith the overall style. Nice view on the old style opera.

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Sylvain S, I thank you for choosing the Mercure Lille Centre Grand Place for your recent stay in Lille. I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality. I have been very happy to share your positive feedback with the entire team. Awaiting for the pleasure to see... More 

Australia
Level Contributor
96 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent two nights here on way to Nancy, the rooms are typical French fair on the small side but very modern as is the bathroom. No iron or stocked bar fridge, but safe, two small cupboards and small table and one chair. The room had a balcony which could be opened and room was very quite when windows are... More 

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Coza, Thank you for taking your time to post your serious comments about our hotel and share your experience on Trip advisor. We are glad that you have enjoyed our hotel’s Lille location. We still hope to give you a warm reception once again for your next stay in Lille. Best Regards Delphine baudry General Manager More 

Breda, Netherlands
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel, nothing wrong with it. We were warmly welcomed at reception and promptly helped. We had a room on the 5th floor, the highest floor. We were on the 'inside' of the hotel, so the view wasn't much, but I think it helped for a quiet night's sleep. Our safe wasn't working, and after reporting this at reception, it... More 

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear EdieBreda, Thank you for taking your time to post your kind comments about our hotel and share your experience on Trip advisor. We are glad that you have enjoyed our hotel. We look forward to welcoming you back at the Mercure Lille Centre Grand Place Best regards, Delphine baudry General Manager More 

scotland
Level Contributor
125 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel has nice public areas, staff are very friendly, location is excellent for the centre of Lille. No car parking but reasonably priced underground parking nearby. Room was a bit small if staying more than one night - little storage space, slightly tired, but overall good value for money.

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear bigcheuk, We deeply thank you for your very positive return further to your stay in our establishment. In the pleasure to receive you there again. Sincerly, Delphine Baudry General Manager More 

London, United Kingdom
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are many reviews and comments about this hotel, it's funky decor, great location and establishment in an imposing old building but what stood out for me was, without exception, the personal warmth and friendliness of every member of staff. A warm "bonjour" and a welcoming smile from the receptionist to the cleaning ladies, even in the midst of their... More 

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Sogoesit, Thank you so much for your great feedback about the Mercure Lille Centre Grand Place ! It is always a pleasure to hear that our guests enjoy our location and furthermore the Service quality ! Hope to welcome you again, Kind Regards, Delphine Baudry General Manager More 

Beaconsfield
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Part of a group, we were there for 4 nights b&b. The rooms are very small, but there is a fridge and a safe. The shower, no bath, was efficient but beware the floor - went on to my backside! It has aircon and double glazing so, no noise intrusion from the Saturday night revellers. Breakfast was included which had... More 

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear idealshortbreaks, Thank you for taking your time to post your serious comments about our hotel and share your experience on Trip advisor.We are glad that you have enjoyed our hotel’s Lille location. We still hope to give you a warm reception once again for your next stay in Lille. Best Regards Delphine Baudry General Manager More 

Southern England
Level Contributor
90 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for five nights as part of a special interest group, using it as a base for touring the local area. Upon arrival the staff were friendly and efficient. We'd upgraded to a Privilege Room, having read the mixed reviews regarding the size of standard rooms. We weren't disappointed. The extras, included bathrobes, slippers, a Nespresso machine and... More 

Was this review helpful? Yes 1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Jayare14, Thank you for having shared your experience further to your stay in the Mercure Lille Centre Grand Place It is a pleasure to read returns so positive, the satisfaction of our customers is a priority for us. We are happy to know that you have appreciate at the same time your room and our restaurant, be assured that... More 

Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I went away to Lille with an Art group and this is where we stayed. It is well located, very reasonably priced, smart well appointed rooms with friendly and helpful staff. For the price it is very very good.

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Maree M, Thank you for taking your time to post your kind comments about our hotel and share your experience on Trip advisor. We are glad that you have enjoyed our hotel . We look forward to welcoming you back at the Mercure Lille Centre Grand Place. Best regards, Delphine Baudry General Manager More 

Telford,Uk
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 29, 2015

We have really enjoyed our stay here. Staff are friendly, very helpful and speak excellent English. The rooms are clean and nicely decorated. Showers are fab and it's nice to have a safe and fridge. Definitely one to recommend if you are coming to Lille.

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear JoyTelfordUk, I thank you for choosing the Mercure Lille Centre Grand Place for your recent stay in our beautiful city. I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality. I have been very happy to share your positive feedback with the entire team. Awaiting for the pleasure to... More 

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