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Mercure Lille Centre Grand Place

#16 of 105 Hotels in Lille
Certificate of Excellence
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2 Boulevard Carnot, 59000 Lille, France
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Mercure Lille Centre Grand Place
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650 Reviews from our TripAdvisor Community

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Traveler rating
    130
    325
    146
    40
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (166)
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's-Gravendeel
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel very central.Nomown parking but 100 meters from hotel there is one. Hotel has excellent breakfast, but restaurant offers very poor evening meals. No problems since in walking distance there are numerous good restaurants.

Was this review helpful? Yes 1
Sydney Australia
Level Contributor
154 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed in the Mercure Hotel in Lille. The hotel is an older building but the hotel is very modern. We stayed on the third floor, there is an elevator and also a wide staircase. The hotel is air conditioned. The room we stayed in was very small with a separate bathroom, also very small. The room was well... More 

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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

No value for money! Small rooms with very bad bathroom. The room was full of mosquitos. The location is the only positive thing i can think of. There are much better hotels in Lille for less money. I won't go there a second time. They say it's four stars but i would give it no more than three.

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Amsterdam, The Netherlands
Level Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed her for one night on a work trip to Lille. I arrived at the hotel around 7pm expecting to check-in, only to be told that there was no reservation. What had happened is that when I phoned to provide my card details to confirm the reservation, the Indian call centre changed my reservation from this hotel to a... More 

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good locations, a bit far from train station, we walked with our luggage, but would get taxi next time. Close to restaurants and cafes right near the square to go for breakfast. Easy to walk to other locations in Lille. Lovely rooms with modern amenities.

Was this review helpful? Yes 2
Delphine B, Responsable réception at Mercure Lille Centre Grand Place, responded to this review

Dear Suzy H, We deeply thank you for your positive comment further to your stay in our establishment. In the pleasure to receive you there again. Sincerely, Claire Ahache Front Office Manager More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A short break in Lille via the Eurostar. The Mercure fitted the bill, perfectly situated near to all shops, restaurants etc. Very clean. Privillage room was ok although storage was a bit limited a small wardrobe and no draws. Bathroom was great spacious with a fab shower! Overall would definately stay here again...staff very polite and helpful.

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Delphine B, Responsable réception at Mercure Lille Centre Grand Place, responded to this review

Dear Ruthlgreen, We would like to thank you for having chosen Hotel Mercure Lille Centre Grand Place during your stay in Lille. We have appreciated for having taken your time to share your experience on Trip advisor. . Your feedback is very important to help our hotel’s reputation building among the hotels in Lille. Also, our staff could get a... More 

melbourne
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I fell in love with this as art nouveau is my favourite - beautiful renovation and use of an old building . Room on top floor - very spacious bathroom with floor to ceiling windows to street - really big shower area . Breakfast was included in our tariff - wait staff very good. Front desk staff ok - not... More 

Was this review helpful? Yes 1
Delphine B, Responsable réception at Mercure Lille Centre Grand Place, responded to this review

Dear northie, Thank you to have taken time to share your impressions further to your stay in the Mercure Lille Centre Grand Place. It is the pleasure to read that you will keep a good memory of this last moment at our home with us. We hope to have again the pleasure to welcome you. Sincerely, Claire Ahache Front Office... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms were well appointed and comfortable. The breakfast was however very poor value for money at 17 euros+ for self service. Eggs and bacon were not replenished in a timely manner. Staff had not spotted that the coffee machine needed filling with water. Breakfast was worth 8-10 euros maximum. We complained at reception but we were not taken seriously.... More 

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Delphine B, Responsable réception at Mercure Lille Centre Grand Place, responded to this review

Dear Philtrum1, Thank you for having taken time to post your opinion further to your stay in the Mercure Lille Centre Grand Place. We regret that your stay did not completely answer your expectations and kindly accept our apologies. Your remarks concerning the breakfast were passed on our catering Leader . Be assured by our constant implication in the improvement... More 

sussex
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is approx our 8th visit, including before the refurb and after. This time we opted to upgrade to a junior suite. (102). The sofa bed was extremely comfortable as was the king size bed. The room had a small balcony as did the bathroom. We requested a bathtub, which was great. Please note this is not a suite as... More 

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Delphine B, Responsable réception at Mercure Lille Centre Grand Place, responded to this review

Dear nilequeen_10, Thank you very much to have taken time to write our opinion on Tripadvisor regardingin your recent stay in the Mercure Lille Centre Grand Place. We are happy to read that you appreciated your stay and the comfort of your room. We transmitted your comment concerning the housekeeping. Be assured by our implication so that this inconvenience does... More 

Fairlight Cove
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An efficient check in and check out service hotel had a certain charm but was in need of some refurbishments in parts of the hotel great Location for the centre and my room was very good nice decor and excellent bathroom very comfortable. Breakfast was a little disorganised on both occasions there where first morning no bacon in the ban-marie... More 

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Delphine B, Responsable réception at Mercure Lille Centre Grand Place, responded to this review

Dear Gleneagle66, We would like to thank you for having chosen Hotel Mercure Lille Centre Grand Place during your stay in Lille. We are appreciated for having taken your time to share your experience on Trip advisor. Your feedback is very important to help our hotel’s reputation building among the hotels in Lille. Also, our staff could get a lot... More 

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