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All 87 Lille hotels

Mercure Lille Centre Grand Place

4.0 of 5 Hotel   |   2 Boulevard Carnot, 59000 Lille, France
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Ranked #18 of 87 hotels in Lille
A recent review
5 of 5 stars reviewed 3 weeks ago
rozdav london
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429 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
london
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed here previously, when it was The Opera, I was very happy with the 'new look'. Hotel was spotless, lovely bed linen, excellent breakfast, helpful and friendly staff (especially our chambermaid, who was so friendly and nice (we were in rooms 306 and 321 21 to 24 March)- both very nice rooms - my single room was very comfortable... More

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Rozdav, I thank you for choosing the Mercure Lille Centre Grand Place for your recent stay in Lille. I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality. I have been very happy to share your positive feedback with the entire team. Awaiting for the pleasure to see you... More

Sutton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located in a fairly quiet street behind the Opera, which makes it an ideal central location. It can be reached with a short walk from the Gare de Lille Europe, via the Gare de Lille Flandres, in about 15 minutes. The staff were friendly and helpful. The room was somewhat compact, but was very clean and well... More

Was this review helpful? Yes 1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Guest, We would like to thank you for having chosen Hotel Mercure Lille Centre Grand Place, during your stay in Lille. We are appreciated for having taken your time to share your experience on Trip advisor. Your feedback is very important to help our hotel’s reputation building among the hotels in Lille. Also, our staff could get a lot... More

Leeds, United Kingdom
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 6, 2014 via mobile

Step out of the door of the hotel and you are right in the centre of Lille.Having visited Lille a few years ago and been very unhappy with our hotel I was pleased to say that having stayed here I have found a hotel that I feel is good value for money. The hotel breakfast was excellent.lots of choice. Standard... More

Was this review helpful? Yes 1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Beechwood24, We thank you for having taken time to announce us your opinion concerning your stay in our hotel. My team and myself naps very sensitive to your appreciations, they encourage us to maintain our efforts so that the service which we bring you answers at best your expectations. Sincerely Yours. Delphine Baudry General Manager More

East Sussex, UK
Contributor
17 reviews 17 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 4, 2014

Stayed at this hotel as a base for a short stay in Lille, part of a birthday prezzie from my wife and we were both very impressed! Literally a ten minute stroll from the Eurostar terminal the hotel is on the Boulevard Carnot, behind the magnificent Opera House, (our first floor balcony overlooked the artistes entrance), and just off the... More

Was this review helpful? Yes 1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

dear GoHolsEastSussex_UK , One thank you for your comments that I shared with a lot of pride with all the teams of the Mercure Lille Centre Grand Place. I am happy to see that you appreciated the comfort of our rooms, as well as the quality of welcome and service of the teams. Looking forward to welcoming you again has... More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 19, 2014

Having been a regular customer of Mercure Hotels, we decided on this hotel, for our 3 night stay for leisure with family in Lille. Made contact with hotel, and was provided excellent information and advise by the brilliant Claire Deprick Ahache, whom helped us from beginning to end with our booking. On arrival we were welcomed by Jeramy whom checked... More

Was this review helpful? Yes 3
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Chelseaboy_12, What a pleasure to begin the week by reading such a comment ! Thank you very much, I am going to share it with a lot of pride with all the teams of the Mercury Lille Centre Grand Place. I am happy to see that you appreciated the comfort of our room as well as the quality of... More

london
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 17, 2014

Stayed at this hotel for one night while visiting Lille at Christmas time. The hotel is perfectly positioned: 10-15 minutes walk from the Eurostar station, moments away from the Central Square and walkable distance to the attractions (we had time for a visit to the Fine Arts Museum). The rooms are on the smaller side, but modern and clean. Breakfast... More

Was this review helpful? Yes 2
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Natalia L, I thank you for choosing the Mercure Lille Centre Grand Place, for your recent stay in Lille. I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality. I have been very happy to share your positive feedback with the entire team. Awaiting for the pleasure to see... More

Eastbourne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2014

This hotel is near the Opera House and used to be called 'L'Opera' but has recently been refurbished by Mercure to a high standard. Excellent central location, good breakfast, friendly staff and comfortable. The only negative is that the rooms are small and would not suit those needing more space.

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Jack, We deeply thank you for your very positive return further to your stay in our establishment. In the pleasure to receive you there again. Sincerly, Delphine baudry General Manager More

Worcester, UK
Top Contributor
185 reviews 185 reviews
56 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed January 18, 2014

I stayed here for 2 nights while on business in Lille. It is centrally located and once you find your bearings (Lille took a bit of getting used to) it is a convenient place to stay. The reception staff were very helpful, providing directions to places I needed to go, and when I had forgotten a travel plug adaptor they... More

Was this review helpful? Yes 1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for taking your time to post your serious comments about our hotel and share your experience on Trip advisor. We are glad that you have enjoyed our hotel’s Lille location and the helpful of our staff. Looking forward to welcoming you again, Delphine BAUDRY General Manager More

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2014

The room was clean and tidy (albeit small). The staff were friendly and allowed us to do an early check-in. The heating in the room was great and the location of the hotel is quite great if you only there for a night or two as we were. We did walk from the station and it was a little further... More

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Guest, All the team of the Mercure Lille Centre Grand Place, thanks you for choosing our hotel and for taking the time to share your review on TripAdvisor. We are pleased to hear that you had an enjoyable time thanks to the welcoming of our team and our location. We are all looking forward to welcome you soon !... More

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Additional Information about Mercure Lille Centre Grand Place

Also Known As:
Mercure Lille Centre Opera Hotel
Mercure Lille Centre Opera Hotel Lille
Accor Lille Centre Opera
Mercure Lille
Address: 2 Boulevard Carnot, 59000 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Lille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Lille Centre Grand Place 4*
Official Description (provided by the hotel):
A charming hundred-year old hotel in the heart of Lille. Near railway stations, the Opera, the Grand Square, the Beaux-Arts museum and the Convention/Exhibition Centre. Bar and meeting facilities. ... more   less 
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