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Mercure Lille Centre Grand Place

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2 Boulevard Carnot, 59000 Lille, France
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Mercure Lille Centre Grand Place
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Mercure Lille Centre Grand Place
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592 reviews from our community

Traveler rating
    122
    282
    141
    38
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bury St. Edmunds, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First trip abroad needing the use of a wheelchair (gift from family). Only 15 mins from Lille Eurostar station walking with a wheelchair! Hotel was great from check in to storing our luggage on last day. The room was excellent (premium) with all the extra's you could wish for - even bathrobes and slippers in sealed pack.....no we didn't need... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We got a good rate for our room through a booking site and chose it for its central location. A leisurely 15 minute stroll from Gare Lille Europe, the hotel is within easy reach of all the main attractions, some of which are a short Metro ride away. Check-in was quick, with pleasant staff. Presumably due to the bargain rate,... More 

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Russell D, By answering our survey, you took time to announce us your opinion concerning your stay in our hotel, and we thank you for it. We are delighted to notice that your stay took place well, even if we took good note of your remark as for the bathroom. We hope to have the pleasure to welcome you... More 

Moscow, Russia
Top Contributor
52 reviews 52 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There was very nice experience with this hotel for me. Location is very convenient - in center , close to many restaurants and places to go around. Checkin was fast and friendly, checkout was even better - just drop your card to the vase (room was prepaid). Rooms are not so big but for business trip is OK (i think... More 

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Dmitry_Timoshenko, We deeply thank you for your very positive return further to your stay in our Mercure Lille Centre Grand Place. In the pleasure to receive you there again. Sincerly, Delphine Baudry General Manager More 

Paris, France
1 review
1 of 5 stars Reviewed 1 week ago

This is one of the most expensive Hotel in Lille, and the air conditioning was out of order. When I asked the tenant how to cool the room, I was asked to open the window ! Really disappointing when considering this is one of the most pricy hotel in town. Please avoid this hotel!

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Jean M, We thank you for having taken time to announce us your opinion concerning your stay in our hotel. Even if we are not one of the hotels most expensively of the city, know nevertheless that we are sorry that the air conditioning did not answer your wait and distorted your stay. My team and myself sums very... More 

Rouen, France
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the best possible position in Lille just behind the Opera House and adjacent to a public carpark secured at night. Most everything a tourist wants is within walking distance e.g. The Arts Museum, Monsieur Jean restaurant, Dandy's cocktail bar, the Cathedral and all manner of wonderful buildings. We had a standard room at this hotel which... More 

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Andrew L, We thank you for your laudatory comments and are happy to know that you appreciated your stay in the Mercure Lille Centre Grand Place. We shall be happy to welcome you during your next stay in Lille ! Yours, Delphine Baudry General Manager More 

England
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Mercure in Lille - which is very centrally placed for the square, shops etc. Room lovely, small balcony which was great. Room was clean and smart. The only small issue I had was when asking the receptionist for a couple of coffee sachets, and was told that you already have them in your room and will not... More 

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Enjoythesunshine, Thank you for this comment and for this good grade! The return of our customers is very important because it encourages us to maintain our efforts so that our services answer your expectations. I take note of your remark concerning the coffee in the room and I pass on it to our Front office manager. We shall be... More 

Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spend a weekend a Lille and looking for a central place the Mercure Centre Grand Place is in the middle of everything. Shopping, Great restaurants (Monsieur Jean) and lots of beautiful culture and architecture. Rooms are good size, Good bathroom and great facilities. Breakfast we ate in in the centre

Was this review helpful? Yes 1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Geert S, What a pleasure to read your comment on TripAdvisor ! We thank you for having taken time to share the pleasant memories which you keep of your weekend to the hotel Mercure Lille Centre Grand Place. We hope to have the pleasure to welcome you again very soon. Yours, Delphine Baudry General Manager More 

London
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on our way back from Belgium. Really nice, clean and trendy hotel. We had a room on the top floor which was very quiet and a great place to relax. Room was a great size, and a huge bathroom. The hotel is very central, 5 minutes walk away from Lille Flandres and 10 minutes from... More 

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Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear tiger_bob85, We thank you for having taken time to announce us your opinion concerning your stay in Mercure Lille Centre Grand Place hotel. My team and myself sums very sensitive to your appreciations, they encourage us to maintain our efforts so that the service which we bring you answers at best your expectations. Waiting for welcom you bask soon,... More 

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2015

Located just behind the Opera it was the perfect base for our weekend in Lille. We were able to walk easily to various places around Vieux Lille and also easy to walk to the Citadel. The hotel itself was clean & good spread at breakfast. The staff were friendly & we were able to leave our bags for the day... More 

Was this review helpful? Yes
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Alexandra H, We thank you for having taken time to share your opinion further to your recent stay in the Mercure Lille Centre Grand Place hotel. We are delighted to read that you appreciated your stay among us! We hope to have the pleasure to welcome you very soon. Sincerly Yours, Delphine Baudry General Manager More 

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