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All 103 Lille hotels

Novotel Lille Centre Grand Place

4.0 of 5 Hotel   |   116 rue de l'Hopital Militaire, 59000 Lille, France
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Ranked #17 of 103 Hotels in Lille
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548 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Turin
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located in the city centre of Lille, the rooms of the hotel are modern the only issue is that they don't have windows that can be opened. Anyhow the climatisation is perfect so no problems...the breakfast is excellent, continental with a wonderful choice of Kusmi tea, coffee, croissant , crepes, cheese, ham, etc. The hotel,offerte also a... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Afnium, We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to... More 

Hertford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is within easy walking distance of the Grand Place, Place Rihour and Old Lille. Room was a good size, one double bed and a sofa bed, overlooked another building, very quiet but rather warm. Bathroom reasonable size with separate toilet. Tea & Coffee making facilities, TV and a safe. Good selection of food on breakfast buffet but when... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming... More 

Nyköping
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was attending a big competition in Lille and was placed here by the management. It's very central but I think the standard on the room was poor. I first got a dirty room and the the new room was only a little bit better. If you pay approximately € 200 for the room you want top class. Good breakfast... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear PimVD78 Thank you for your comment on Tripadvisor. I appreciate the time you took to share the problems you encountered during your stay. Please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up... More 

Lewes
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 9, 2014

At first sight I have to admit to worries, the hotel seems to be in a slightly dubious road, just off the main drag. So really nothing to worry about when we got inside... - its a functional, clean perfectly acceptable hotel! The rooms are standard -nice size, the beds are a little hard but I've slept in lots worse.... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Steph W, What a nice feedback you gave us here!! Thank you very much. We are very delighted that you enjoyed the recent stay with us and every single one of us played a part to make your stay nice. Regards, Marie Ange Sagniez More 

Sassenheim, The Netherlands
Top Contributor
96 reviews 96 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed at this hotel as part of a deal that included breakfast, a 3 course dinner, parking and a superior room. I don't know if the room was bigger or different from normal rooms, or even if this was a superior room, but it was fine in size and contained all the necessities like a safe, complimentary water, coffee/tea making... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Jdelamar, Thank you so much for taking the time to share with us the feedback about your recent stay at Novotel Lille Centre Grand Place. We are very delighted that you enjoyed the recent stay with us and every single one of us played a part to make your stay very nice. Hope to see you sson, again Regards,... More 

Monterrey, Mexico
Top Contributor
55 reviews 55 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 2, 2014

The service was excellent, both reception, restaurant and bar, and the service at the rooms. Food was very good, would recommend you take the breakfast option, and our rooms were clean, roomy and had everything you needed, small refrigerator, coffee pot, tea pot, and safe. Probably the only thing I would have asked to have in the room is an... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear FDG44, What a wonderful feedback and recommendation you gave us !! So great ! We are very delighted that you enjoyed your stay with us and every single one of us played a part to make your experience memorable ! About the iron, we lend that, so for your next stay, ask directly at the reception. Hope to see... More 

Fareham
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 1, 2014

The prices were rather high (especially the breakfast), but they would have been justified if it were not for several other problems. The location is good for the centre of the city, in a relatively quiet street, and the styling and facilities in the room were excellent. The bed was superb. However, the room (number 400) was located next to... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Samivel, Thank you to taking time to share the problems you encountered during your stay. All the points you raised have been carefully noted. During your stay, all the staff of the hotel is available for you, you certainly do not hesitate to contact the front desk at night, at the slightest problem. The reception is open day and... More 

Hertfordshire
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 29, 2014

Centrally located and the service was friendly. The rooms were fine but only 3 star quality. The negatives could easily be put right! The shower was like a child's shower and at 5ft 4' I had to stoop under. One tea bag per room per day! The children's play area is just a Xbox type play station, a few books... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Sunnie 45, Thanks for your comment on TripAdvisor about your stay on our hotel. We are disappointed to read that you've not taken full advantage of your stay. Unfortunately the showers are part of the standing Novotel, so it's same size in all rooms. For children's games, we have the Kinect, BDs and wooden games, also in the Novotel... More 

Burton upon Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2014

Have just returned from a three night break at the Novotel Lille Centre. Whilst the hotel was wonderfully situated to provide easy access to Lille town centre and the battlefields of Ypres it most definitely NOT a four star hotel. We paid for an executive room - which was a disappointment. The carpet in the room was badly stained in... More 

Was this review helpful? Yes
Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Gill S, Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Why did not you have talked to me about your deception ,when you asked... More 

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Additional Information about Novotel Lille Centre Grand Place

Address: 116 rue de l'Hopital Militaire, 59000 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Lille Centre Grand Place 4*
Number of rooms: 104
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Also Known As:
Novotel Lille Centre Grand Place Hotel Lille
Accor Lille Centre Grand Place
Lille Novotel
Hotel Style:
#5 Family Hotel in Lille
#8 Romantic Hotel in Lille
#10 Luxury Hotel in Lille

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