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All 104 Lille hotels

Novotel Lille Centre Grand Place

4.0 of 5 Hotel   |   116 rue de l'Hopital Militaire, 59000 Lille, France
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Novotel Lille Centre Grand Place
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Ranked #21 of 104 Hotels in Lille
A recent review
4 of 5 stars reviewed 2 weeks ago
Jdelamar Sassenheim, The Netherlands
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522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sassenheim, The Netherlands
Top Contributor
89 reviews 89 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel as part of a deal that included breakfast, a 3 course dinner, parking and a superior room. I don't know if the room was bigger or different from normal rooms, or even if this was a superior room, but it was fine in size and contained all the necessities like a safe, complimentary water, coffee/tea making... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Jdelamar, Thank you so much for taking the time to share with us the feedback about your recent stay at Novotel Lille Centre Grand Place. We are very delighted that you enjoyed the recent stay with us and every single one of us played a part to make your stay very nice. Hope to see you sson, again Regards,... More

Monterrey, Mexico
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service was excellent, both reception, restaurant and bar, and the service at the rooms. Food was very good, would recommend you take the breakfast option, and our rooms were clean, roomy and had everything you needed, small refrigerator, coffee pot, tea pot, and safe. Probably the only thing I would have asked to have in the room is an... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear FDG44, What a wonderful feedback and recommendation you gave us !! So great ! We are very delighted that you enjoyed your stay with us and every single one of us played a part to make your experience memorable ! About the iron, we lend that, so for your next stay, ask directly at the reception. Hope to see... More

Fareham
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The prices were rather high (especially the breakfast), but they would have been justified if it were not for several other problems. The location is good for the centre of the city, in a relatively quiet street, and the styling and facilities in the room were excellent. The bed was superb. However, the room (number 400) was located next to... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Samivel, Thank you to taking time to share the problems you encountered during your stay. All the points you raised have been carefully noted. During your stay, all the staff of the hotel is available for you, you certainly do not hesitate to contact the front desk at night, at the slightest problem. The reception is open day and... More

Hertfordshire
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Centrally located and the service was friendly. The rooms were fine but only 3 star quality. The negatives could easily be put right! The shower was like a child's shower and at 5ft 4' I had to stoop under. One tea bag per room per day! The children's play area is just a Xbox type play station, a few books... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Sunnie 45, Thanks for your comment on TripAdvisor about your stay on our hotel. We are disappointed to read that you've not taken full advantage of your stay. Unfortunately the showers are part of the standing Novotel, so it's same size in all rooms. For children's games, we have the Kinect, BDs and wooden games, also in the Novotel... More

Burton upon Trent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed August 12, 2014

Have just returned from a three night break at the Novotel Lille Centre. Whilst the hotel was wonderfully situated to provide easy access to Lille town centre and the battlefields of Ypres it most definitely NOT a four star hotel. We paid for an executive room - which was a disappointment. The carpet in the room was badly stained in... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Gill S, Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Why did not you have talked to me about your deception ,when you asked... More

Katwijk, The Netherlands
Top Contributor
134 reviews 134 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 5, 2014

Last weekend my son and I stayed at this hotel for 1 night only. The location is only minutes away from where it all happens. I chose this hotel because they have a double bed and a single (pull out sofabed). Most Lille hotels don't have 2 separate beds. It turned out to be a good choice, both beds were... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Acdouriel, Thank you very much for your stay with us at Novotel Lille Centre Grand Place. We highly appreciate you for taking the time to share your experience about your stay with us. It is always a pleasure to receive feedback from our guests. I am delighted to know that your stay with us was nice. I hope that... More

London
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

If you are only in Lille for a few days I would suggest being central and within walking distance of all the sites in the Old Town. This hotel would do the trick as it is a very short walk to most places. It is a modern, standard Novotel with the usual rooms the chain offers. Parking though is E12... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Pishy1, In the beginning, I would like to thank you for your stay with us at Novotel Lille Centre Grand Pace. We highly appreciate your feedback regarding your experience with us. It is always a great pleasure to get a positive feedback from our valued guests. Concerning the breakfast, this sunday, our hotel was full, and every one came... More

Forster, Australia
1 review
5 of 5 stars Reviewed July 15, 2014

This was our introduction to France, as we had not been there before, and we were very pleased indeed with the quality of the Hotel, the food available and the reasonably central location. The staff were extremely friendly, and did all they could to make our stay enjoyable.

Review collected in partnership with Accorhotels.com

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Bruce , Beforehand, I would like to thank you for your stay with us at Novotel Lille Centre Grand Place. We highly appreciate you for taking the time to share your experience about your stay with us. It is always a pleasure to receive feedback from our guests. I am delighted to know that your stay with us was... More

Fareham
Contributor
17 reviews 17 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 23, 2014

Have stayed here twice when visiting beautiful Lille. The hotel is 5 minute walk away from central square and old Lille so could not be better. The rooms are to a high standard with comfortable beds and the breakfast is always good. Down side is that you have to pay to park but the great location makes up for that.... More

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Pebbles01 In the beginning, I would like to thank you for your stay with us at Novotel Lille Centre Grand Place. We highly appreciate your feedback regarding your experience with us. It is always a great pleasure to get a positive feedback from our valued guests I thank you again for sharing your experience. I hope that you will... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We stayed here 21st/22nd June for one night. The location was perfect, near the Grand Place and the town centre. Room was clean and tidy. Nice to have a bath and separate shower. Breakfast was lovely, nice assortment of food. Complimentary water and good Wi-Fi. The weekend we went was very noisy in the town as the students were playing... More

Was this review helpful? Yes
Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Pebbles01 In the beginning, I would like to thank you for your stay with us at Novotel Lille Centre Grand Place. We highly appreciate your feedback regarding your experience with us. It is always a great pleasure to get a positive feedback from our valued guests I thank you again for sharing your experience. I hope that you will... More

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Additional Information about Novotel Lille Centre Grand Place

Address: 116 rue de l'Hopital Militaire, 59000 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Lille Centre Grand Place 4*
Number of rooms: 104
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Also Known As:
Novotel Lille Centre Grand Place Hotel Lille
Accor Lille Centre Grand Place
Lille Novotel

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