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Novotel Lille Centre Grand Place

4.0 of 5
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116 rue de l'Hopital Militaire, 59000 Lille, France
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Novotel Lille Centre Grand Place
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Ranked #16 of 103 Hotels in Lille
A recent review
4 of 5 stars reviewed 6 days ago
Richard P Salisbury, United Kingdom
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591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salisbury, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for 4 nights and had a pleasant stay, the reception staff were friendly and spoke good English. The hotel is situated close to the centre of Lille and a short walk will get you to many shops and restaurants. Parking is close by in an underground carpark at 12 euro a day and getting in... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Netherless, please be assured, that I will do my utmost to provide an appropriate follow up... More 

testelt
Top Contributor
170 reviews 170 reviews
61 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed two nights for business in this hotel. Staff is very friendly, breakfast is very good, we have had one evening dinner, also enjoyed it. Rooms are ok, but carpet is worn out and needs renewal. But the rooms are clean. Sleeping quality ok, you don't here the road thanks to the extra isolation. Good bed and a nice... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Christiane V, What a wonderful comment you wrote ! Thanks from all the staff, we appreciate it ! We're happy to read that you enjoyed your stay, that you liked the room and the breakfast and the others facilities. For the carpet, please note that it's a special project for the next months, to change it. Thanks again and... More 

Reading
Top Contributor
391 reviews 391 reviews
65 hotel reviews
243 helpful votes 243 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Worked really well for a one night city stopover. All the usual Novotel things were in place and the location is perfect for exploring the city centre. Comfortable rooms, good breakfast and pleasant ambience. Would return.

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Donald M, Thank you so much for taking the time to share with us your feedback about your recent stay at Lille. We are happy to see that the location, the room and the breakfast was very pleasant for you. All the staff will be delighted to read it, thanks a lot ! See you next time at the... More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a previous break in Brussels we stayed at a Novotel Hotel and were very happy with it, so that's the reason we chose this one booked through Cresta for our 3 night break. Its in a very good location, in a quiet road, and we were on the 5th floor, so it was very quiet. The room was very... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Paris 090, Thank you for having chosen our hotel for a stop over in Lille. We are glad to read that you enjoyed your stay, it's a wonderful feedback ! Just acccording to the hanging space, please note that this is the Novotel Standing. Thanks again and see you for your next trip in Lille ! Best regards, Marie... More 

gloucestershire england
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

Stayed here for two nights. Is in a great location. The rooms were good clean and tidy. A nice touch was the provision of a bottle of water a day in the fridge but a disappointment was the paper cups for the in room tea/coffee, tricky if you need to reuse them. But that is my only criticism. The staff... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Joanna 51, We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward... More 

Eastbourne, United Kingdom
Top Contributor
138 reviews 138 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 7, 2015

Booked 2 nights here and so very pleasantly surprised at the quality we got for our money. Fast and efficient book in great rooms bed was comfy and very quiet. Got more than we expected for our breakfast was great choice and plenty of it, after a very hectic day in Brussels (got train there) we decided to eat in... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for taking the time to share your comments on Tripadvisor We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied... More 

scmgpl
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 27, 2015

Usually stay at the Suite Novotel near the Lille Europe Station.As that was full,had to stay at this property.RIght in the centre of Lille and walkable distance from the Stations and the Grand Palace.Lots of eating places nearby.Rooms are quite Big and clean.Breakfast is also quite good and the best I have had in Lille.

Was this review helpful? Yes 1
Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to... More 

Rio
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 23, 2015

France is a bit expensive when you are trying a hotel. That said, as the prices rises, my expectations goes up either! But, Novotel worth each coin! New, well located, on the very corner of everything. Clean, with a very good beds and mattress, towels, bath and so on. A fantastic breakfast. Warming and helpful attendants. 10-in-10!

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear EDUARDORIO Thank you for taking the time to share your comment on Tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 9, 2015

A few minutes from the Grand Place, this hotel is not in the prettiest street but don't let that stop you, it's a few minutes from the historic centre and great restaurants. The room was full of happy surprise from the robe and slippers to free minibar (I had an "executive" room), bathtub and shower stall, a great Bluetooth loudspeaker... More 

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Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear thedustof, Thank you for taking the time to comment your stay on Tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Lille Centre Grand place. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied... More 

Toronto, Canada
Top Contributor
133 reviews 133 reviews
96 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed February 1, 2015

I stayed here for four nights this past week. My colleague booked me into this hotel. I ended up extended my stay by a couple of nights for other events I needed to attend and also booked a room for a different colleague for those extra nights. I always book hotel via the internet, but I foolishly used the phone... More 

Was this review helpful? Yes 1
Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review

Dear guest, Thank you so much for taking the time to share with us the feedback about your recent stay at Novotel Lille Centre Grand Place. All the points you raised have been carefully noted and shared with our concerned team. Thank you once again for your valuable feedback, which help driving us for improvement. I hope to welcome you... More 

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