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Hotel Barriere Lille

5.0 of 5 777 bis Pont de Flandre, 59777 Lille, France
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
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Hotel Barriere Lille
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578 reviews from our community

Traveler rating
    359
    160
    46
    10
    3
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51
329
18
97
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Grays Thurrock, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights in a superior room. Luxurious room, massive bath. Very clean. Service throughout was impeccable. We also fine dined one evening and had the most amazing meal in the upstairs restaurant. Used the sauna and steam rooms too, very relaxing. Casino was difficult to understand in my opinion but then again I'm not a gambler really. Couldn't... More 

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Wokingham, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for 3 nights in Dec 2014. The customer service was very hit and miss - sometimes very helpful sometimes not! Wonderful breakfast. Our room was very hot, and the hotel did nothing about it. I could barely sleep. The electric blind in the room was also broken and kept on moving back and forth by itself making... More 

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Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear Madam PollyErrington, Thank you for taking the time to tell us about your experience. It is a real pleasure to discover even after such a period you still think about us. I am very sorry to learn the issues you encountered as we strive to provide a superior service experience for every customer. I do sincerely apologize for these... More 

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for a long weekend 20-23rd February and could not recommend this hotel enough. The staff were very courteous and went the extra mile to help us. We were able to check in earlier than our check in time. We had dinner in the terrace restaurant where the food was superb and staff again very helpful.... More 

Was this review helpful? Yes
Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear Madam and Monsieur Salmon, We very much appreciate your comments, especially Camille and Nicolas, regarding your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, More 

Atherton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Absolutely gorgeous hotel, beautiful breakfast. Not much storage in the room we had just the basic superior room. One wardrobe no drawers if you are travelling with a child you ll understand my problems. Great location for train station. If we were a couple we would have rated it higher but really felt it was not the place for children... More 

Was this review helpful? Yes
Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear hollyahughes, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. As we strive to provide a superior service experience for every customer; therefore your feedback is very important to us I am sad to discover you have found your room unsuitable for a family with children and you have found... More 

Ravenna, Italy
Top Contributor
123 reviews 123 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My expectation was hight due to fact that is 5 star hotel and I have to say that I have nothing to complain. First of all rooms are very quiet and elegant and clean. Second the staff all is very professional and always ready to help in case of any need. Third breakfast and bars are very good. Recommended !!

Was this review helpful? Yes 3
Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear forello, It has been a great pleasure for me to discover your comments about your stay. I thank you very much for taking time to write it. As we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sure that this feedback will serve as an encouragement to... More 

2 reviews
3 of 5 stars Reviewed January 18, 2015

I stayed at this hotel recently from 12-17th Jan 15, through company group booking. I asked for extension of 2 nights stay and was granted. However, just before my departure, I was informed extension not possible. Through negotiation with different staffs, everyone given me different answer and they seems not aligned with each other. However It was then OK before... More 

Was this review helpful? Yes
Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear Monsieur Yong K, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

On arrival we were struck by how smiling and friendly all the employees were. This continued throughout our three day stay. The hotel is very modern and the decor in the public areas can only be described as sterile. The hall leading to the lifts is done in white tiles and reminded me of train station. The bar area was... More 

Was this review helpful? Yes 1
Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Madame, Monsieur, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team which joins me to wish you a very happy new year.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 24, 2014

I booked 2 nights in Oct 2014 for Xmas eve and day 2014. Around 5th Dec 2014 I tried to no avail to book the restaurants my 3 emails went unanswered, anyway before you know it its the 17th Dec still no dinner reservations confirmed. So I call the hotel first of 5 calls plus 2 more unanswered emails over... More 

Was this review helpful? Yes 7
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear THREELIOS30, We thank you for having taken the time to write to us following your stay. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. Unfortunately reading your comments. I would have prefered to meet you upon check... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

We spent 4 nights here in October 2014 and it was just lovely. We were actually taken to our room by the person who checked us in and that was just the beginning of our great stay!. All the staff, especially Zelda, were terrific and ever-so-helpful. The food, our room, the people, the location opposite the train station all combined... More 

Was this review helpful? Yes 1
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear RSno88, Zelda and the entire staff joins me to thank you very much for your very kind comments concerning your stay in our property. As member of the "Northern France Battlefields Partner" we are very pleased to know you enjoyed your stay and that we may have help you to discover the WW1 battlefields around. We remain at your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Love the rooms, the staff and the whole experience. I visit Lille for occasional business visits and look forward to staying at the hotel. Last time I was pleasantly upgrade to Suit 900 which was the one of my more luxurious experiences. The suite was well appointed, amazing widows al around in a triangle and amazing toilet. And as usual... More 

Was this review helpful? Yes 1
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear Momin H, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We are very pleased to know you enjoyed your upgrade of room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

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Additional Information about Hotel Barriere Lille

Address: 777 bis Pont de Flandre, 59777 Lille, France
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Barriere Lille 5*
Number of rooms: 142
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Hotel Style:
#1 Family Hotel in Lille
#2 Romantic Hotel in Lille
#2 Luxury Hotel in Lille
#2 Green Hotel in Lille
#5 Business Hotel in Lille

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