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Hotel Barriere Lille

5.0 of 5 777 bis Pont de Flandre, 59777 Lille, France
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Hotel Barriere Lille
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Hotel Barriere Lille
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568 reviews from our community

Traveler rating
    353
    159
    43
    10
    3
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51
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ravenna, Italy
Top Contributor
118 reviews 118 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My expectation was hight due to fact that is 5 star hotel and I have to say that I have nothing to complain. First of all rooms are very quiet and elegant and clean. Second the staff all is very professional and always ready to help in case of any need. Third breakfast and bars are very good. Recommended !!

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Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear forello, It has been a great pleasure for me to discover your comments about your stay. I thank you very much for taking time to write it. As we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sure that this feedback will serve as an encouragement to... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel recently from 12-17th Jan 15, through company group booking. I asked for extension of 2 nights stay and was granted. However, just before my departure, I was informed extension not possible. Through negotiation with different staffs, everyone given me different answer and they seems not aligned with each other. However It was then OK before... More 

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Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Dear Monsieur Yong K, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On arrival we were struck by how smiling and friendly all the employees were. This continued throughout our three day stay. The hotel is very modern and the decor in the public areas can only be described as sterile. The hall leading to the lifts is done in white tiles and reminded me of train station. The bar area was... More 

Was this review helpful? Yes 1
Patricia_LEGROS, Directeur général at Hotel Barriere Lille, responded to this review

Madame, Monsieur, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team which joins me to wish you a very happy new year.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 24, 2014

I booked 2 nights in Oct 2014 for Xmas eve and day 2014. Around 5th Dec 2014 I tried to no avail to book the restaurants my 3 emails went unanswered, anyway before you know it its the 17th Dec still no dinner reservations confirmed. So I call the hotel first of 5 calls plus 2 more unanswered emails over... More 

Was this review helpful? Yes 6
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear THREELIOS30, We thank you for having taken the time to write to us following your stay. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. Unfortunately reading your comments. I would have prefered to meet you upon check... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

We spent 4 nights here in October 2014 and it was just lovely. We were actually taken to our room by the person who checked us in and that was just the beginning of our great stay!. All the staff, especially Zelda, were terrific and ever-so-helpful. The food, our room, the people, the location opposite the train station all combined... More 

Was this review helpful? Yes 1
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear RSno88, Zelda and the entire staff joins me to thank you very much for your very kind comments concerning your stay in our property. As member of the "Northern France Battlefields Partner" we are very pleased to know you enjoyed your stay and that we may have help you to discover the WW1 battlefields around. We remain at your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Love the rooms, the staff and the whole experience. I visit Lille for occasional business visits and look forward to staying at the hotel. Last time I was pleasantly upgrade to Suit 900 which was the one of my more luxurious experiences. The suite was well appointed, amazing widows al around in a triangle and amazing toilet. And as usual... More 

Was this review helpful? Yes 1
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear Momin H, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We are very pleased to know you enjoyed your upgrade of room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 14, 2014 via mobile

We stayed in Hotel Barriere for 2 nights in early December and chose it because it was close to the Train Station (we took the Eurostar Train from London for the weekend). It's a beautiful modern hotel and just a 3 minute walk from the station and about 15 minutes from the main city centre & Christmas Markets. Check in... More 

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David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear Anne P, Thank you for taking the time to tell us about your experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I attach considerable importance to correcting our mistakes, in order... More 

london
Top Contributor
77 reviews 77 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 14, 2014

My partner and I just had a pleasant two nights stay at the hotel. The reception area is a bit small but the staff was welcoming and friendly. Our room had no view but it was extremely quiet and the bed was comfortable. The bedding was of good quality and for once the pillows were excellent. No bath but a... More 

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David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear LondonConstance, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Some of our rooms are facing the street, as the one you were given for what I understand. Our Deluxe rooms are overlooking on the park. Just beside our property. We have as many rooms with bath than shower. One... More 

jesswhite27
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 8, 2014

The first room we were shown to smelt of cigarettes in the bedroom and sick in the bathroom. They moved us without fuss which was good. Second room was better. The decor was pleasant but no wow factor. The lighting wasn't very relaxing with some spot lights shining right in your face above the bed. The in house casino is... More 

Was this review helpful? Yes
David59777, Rooms Division Manager at Hotel Barriere Lille, responded to this review

Dear jesswhite27..., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent... More 

Seringes-et-Nesles, Picardie, France
Top Contributor
92 reviews 92 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 13, 2014

Let me preface this review by saying that I am an American living in France for over 7 years, so I understand that standards are quite different in France than they are in America; 5 stars here does not equate with what you would typically expect/find in the U.S. The lobby of this hotel is quite stark yet modern. There... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Barriere Lille

Address: 777 bis Pont de Flandre, 59777 Lille, France
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Barriere Lille 5*
Number of rooms: 142
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Hotel Style:
#1 Family Hotel in Lille
#2 Green Hotel in Lille
#2 Romantic Hotel in Lille
#2 Luxury Hotel in Lille
#5 Business Hotel in Lille

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