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Hotel and Spa Grand Palais

48 Bis Rue De Valenciennes, 59000 Lille, France (Formerly BEST WESTERN Hotel and Spa Grand Palais)
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Hotel and Spa Grand Palais
Best prices for: 1 room 1 guest
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Ranked #71 of 105 Hotels in Lille
A recent review
5 of 5 stars Reviewed May 11, 2015
Nic L
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

Fantastic value weekend away for my partner and myself. We arrived late Friday night about 9pm on the Eurostar. About 20 minutes walk from the station which was not a problem at all. Staff at the front desk were helpful and kind. We loved the outdoor area, sauna and spa. Great idea to have it reserved as you get the... More 

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Brighton
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

What a lovely hotel, a little walk to the main square but not far from Restaurants and bars. The staff were amazing, friendly and very helpful. Loved the outdoor area with it's sofa's and nice music, a nice place to chill. Fabulous xx

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Leicestershire
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed May 20, 2014

We booked this hotel through Expedia and was told that it was a central location. The hotel is a drab looking building in a residential back street in a shabby industrial/suburban area of Lille. It is about a 20 minute walk to the main part of Lille. The lobby and lounge area of the hotel look quite impressive with high... More 

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Travelers are raving about these Lille hotels

Hemel Hempstead, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 14, 2014

Exceptional service from the team at the reception. Rooms are ok, very small and no way to open the windows so no circulation in the room. Breakfast is alright however the dinner or room service quality is the worst I ever had in any hotel or restaurant. It is absolutely shocking. Guys, you need to do something about that!

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1 review
5 of 5 stars Reviewed April 22, 2014

We stayed here two days with my boyfriend, I organized this weekend for his birthday. We really enjoy it. The staff was very friendly and helpful,They prepared the room with candles and roses petals. I was a little scared when I saw all the negative comments so I called the hotel before we got there to ask for a big... More 

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Grimsby, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 2, 2014

I stayed here last month on business for 2 nights. After an extended taxi ride from Lille Euro station, the driver would not take me up the road where the hotel was, i had to walk a couple of hundred metres with a laptop bag and case. The hotel receptionist (Bashir?) was very helpful and polite, he asked for my... More 

Was this review helpful? Yes 1
Lisse, The Netherlands
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 25, 2013

+The hotel lobby looks stunning, very nice spot to sit down and lounge for a while +We got a free hour for using the yacuzzi outside. Not the best spot, but after walking all day the warm bath was a good addition +Clean and quite fancy rooms +Just a couple of minutes to a train station connecting to the centre

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Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 1, 2013

The decor is really beautiful, room small but everything I needed although was slightly smelly (think it must have been above the kitchen). You did forget about it after a couple of minutes. The breakfast was buffet and acceptable. The area seemed quiet but was slightly out of if the city so would be a fair walk to get to... More 

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Rotterdam
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed August 27, 2013

We stayed at the hotel for two nights, and we found the room was reasonable, airco, comfortable beds, and clean, yet small. The spa hardly deserves its name, and the restaurant is more a breakfast room than a restaurant. The building has some nice features, but like the area around it, it is mostly worn down. A hotel bar or... More 

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Bishops Stortford, United Kingdom
1 review
5 of 5 stars Reviewed April 26, 2013

My wife and I spent two days in this hotel, moving rooms after one night as we decided to stay another night. The first room was wonderfully grand, very Louis the fourteenth but with no view. The second, smaller room had a spectacular outlook onto the square which is a grand sight. I am a little obsessive about quiet but... More 

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