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All 91 Lille hotels

BEST WESTERN Hotel and Spa Grand Palais

3.0 of 5 Hotel   |   48 Bis Rue De Valenciennes, 59000 Lille, France
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42%
Ranked #47 of 91 hotels in Lille
A recent review
3 of 5 stars Reviewed May 14, 2014
Bernard G Leighton Buzzard, United Kingdom
  • Overview
  • Reviews (164)
  • Photos (23)
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164 people have reviewed this hotel

Traveler rating
    29
    42
    37
    33
    23
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12
92
5
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Leicestershire
Contributor
20 reviews 20 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed May 20, 2014

We booked this hotel through Expedia and was told that it was a central location. The hotel is a drab looking building in a residential back street in a shabby industrial/suburban area of Lille. It is about a 20 minute walk to the main part of Lille. The lobby and lounge area of the hotel look quite impressive with high... More

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Leighton Buzzard, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2014

Exceptional service from the team at the reception. Rooms are ok, very small and no way to open the windows so no circulation in the room. Breakfast is alright however the dinner or room service quality is the worst I ever had in any hotel or restaurant. It is absolutely shocking. Guys, you need to do something about that!

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1 review
5 of 5 stars Reviewed April 22, 2014

We stayed here two days with my boyfriend, I organized this weekend for his birthday. We really enjoy it. The staff was very friendly and helpful,They prepared the room with candles and roses petals. I was a little scared when I saw all the negative comments so I called the hotel before we got there to ask for a big... More

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Grimsby, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 2, 2014

I stayed here last month on business for 2 nights. After an extended taxi ride from Lille Euro station, the driver would not take me up the road where the hotel was, i had to walk a couple of hundred metres with a laptop bag and case. The hotel receptionist (Bashir?) was very helpful and polite, he asked for my... More

Was this review helpful? Yes 1
Lisse, The Netherlands
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 25, 2013

+The hotel lobby looks stunning, very nice spot to sit down and lounge for a while +We got a free hour for using the yacuzzi outside. Not the best spot, but after walking all day the warm bath was a good addition +Clean and quite fancy rooms +Just a couple of minutes to a train station connecting to the centre

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Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 1, 2013

The decor is really beautiful, room small but everything I needed although was slightly smelly (think it must have been above the kitchen). You did forget about it after a couple of minutes. The breakfast was buffet and acceptable. The area seemed quiet but was slightly out of if the city so would be a fair walk to get to... More

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Rotterdam
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 27, 2013

We stayed at the hotel for two nights, and we found the room was reasonable, airco, comfortable beds, and clean, yet small. The spa hardly deserves its name, and the restaurant is more a breakfast room than a restaurant. The building has some nice features, but like the area around it, it is mostly worn down. A hotel bar or... More

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Bishops Stortford, United Kingdom
1 review
5 of 5 stars Reviewed April 26, 2013

My wife and I spent two days in this hotel, moving rooms after one night as we decided to stay another night. The first room was wonderfully grand, very Louis the fourteenth but with no view. The second, smaller room had a spectacular outlook onto the square which is a grand sight. I am a little obsessive about quiet but... More

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Frankfurt
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2013

I stayed in this hotel for 3 nights - the bed is geat (6 pillows), that's why I slept like a queen, but it's not really clean (hair in the bathroom, not cleaned-up properly the 2nd day only the bed was made). The "Spa" is in a kind of garage in the backyard. The personnel differs, depending who you meet,... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2012

We booked into this hotel on the third night of our break to enable us to see a bit of Lille. First impressions of the hotel were that it was in a very rough part of town and we were a little worried about leaving our car in the street outside the hotel. In the hotel we were met by... More

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Additional Information about BEST WESTERN Hotel and Spa Grand Palais

Address: 48 Bis Rue De Valenciennes, 59000 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel and Spa Grand Palais 3*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Class
Number of rooms
40

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