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Grand Hotel d'Orleans

72, rue Bayard, 31000, Toulouse, France
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1 room 1 adult
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140 Reviews from our TripAdvisor Community

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Kharkov, Kharkivs'ka Oblast', Ukraine
Level Contributor
1 review
1 of 5 stars Reviewed December 9, 2015

We stayed as a group of 15 for work. Hotel is central, staff is rude and not helpful, were trying to charge more, not answer on emails, sometimes people answering on phone calls don't speak english. Wouldn't recommend it, if you have any other choice, including Ibis hotel in the next building.

Helpful?
Thank Romchen
GHO31, Gérant at Grand Hotel d'Orleans, responded to this review

Dear Romchen, I would like to have ore informations about your comments, if my staff was rude and not helpful, I would like to make all I can do to rectify this ! could you send me an email to direction@grand-hotel-orleans.fr to explain to me ! Anyway, I really really sorry about this situation ! Céline HUGOUNET More 

Castres-Gironde, France
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 31, 2015

If you're in France and get stuck in Toulouse (I'd cross that city off my list, but I had business there), this 3 * hotel is literally across the street from the SNCF Train and the Bus Stations. I paid 68 Euros (through hotels.com) end of October for a lovely room, queen-size bed, clean & new as a whistle, including... More 

Helpful?
1 Thank ginijeanne
Perth, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 18, 2015

We stayed only one night here but we liked its location. In central Orleans it was within easy walking distance of the River Loire, the old city and Joan of Arc House. There are plenty of good eating places nearby - in fact it sits over a Tex Mex restaurant - but there is no noise in the rooms. The... More 

Helpful?
2 Thank osh0910
Cobden, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 16, 2015

Room was clean with bathroom. No A/C used a fan to cool it somewhat. Located close to the St. Joan of Arc Square ,museum, a large mall and train station. A lot of interesting streets in this old part of the city.

Helpful?
1 Thank Stan K
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 10, 2015

The rooms are a beautiful surprise : brand new renovation with tasteful finishes, and more spacious than similar hotels in France. The bathrooms are really nice, also new, and with a thoughtful layout and choice of soaps/ shampoo etc, more upmarket than we would expect. The reception desk staff were exceptionally delightful and overall the place had a quite personal... More 

Helpful?
Thank Anne M
usa
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 20, 2015

Well, first the Good points. The staff is very nice and helpful, the beds are comfortable and the rooms clean. Hot shower and cool A/C. My room was very quiet. Breakfast buffet was ok, usual European fare of breads, cheese and yogurt. Outside of building does not do justice to the nice interior space. Wifi was good Now the negative... More 

Helpful?
Thank bobolouie
Biert, Midi-Pyrenees, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

This is a great hotel. Very professionally run, but a place that still has tons of the charm and personality that you just don't tend to find in chain hotels. The staff work hard and the breakfast was top notch. It is very near the train station- we didn't find the area particularly dodgy, just what you'd expect in any... More 

Helpful?
1 Thank Michael R
South Kingstown, Rhode Island
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

Clean hotel with friendly, English speaking, very helpful front desk staff. Good variety at breakfast. Nice restaurant and bar. Ample triple room on top floor. I would definitely stay here again. Good value for the money.

Helpful?
Thank LJL22
Cardiff, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

Beautiful hotel. Do not let the hustle on the main road bother you. It is beautiful inside. The rooms are standard and good for the price. Clean, tidy and everything (hairdryer, shower, power outlets, aircon) worked fine. The restaurant inside was a good option for food as well, a bit pricey though. There are several bakery's nearby, so a quick... More 

Helpful?
Thank PearlPP
Rugby, United Kingdom
Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed April 14, 2015

Had a long weekend with friends to go and see the rugby. This peach of an hotel made the trip even more worthwhile. Not over expensive or fancy and with wonderful staff, I would recommend it fully. Rooms were clean and tidy. Not a lot more to add. Enjoy.

Helpful?
Thank thelizard1061
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