To reiterate many of the comments from other reviewers, this hotel has much going for it, but one of it's strongest selling points was the staff. Ahead of our stay, staff were able to make reservations for us at the local hairdressers, and whilst we were there were constantly on hand to recommend manicurists, fondue restaurants and places to buy... More

I thought this hotel was just adorable! Love the design, tres chic! The service staff was very helpful and spoke english. The room was tiny but so cute! Very clean. Everything I could ask for after a 20 hour flight to get there! another reviewer was upset about the noise, but I didnt hear a thing from my room. Though... More

What to say about ‘Le Grand Balcon?’ Great idea, flawed realisation. This is a potentially fantastic place, but there are several problems. First the good points, wonderful design both in the rooms and out. Even the corridors have a the themed sense of an aeroplane – in this case perhaps an airbus 380, after all the factory is not far... More

An excellent hotel, in a great location. Efficient check in. Lovely decor with spotlessly clean rooms. Staff were extremely helpful. They helped to make suggestions for restaurants in the local area and even made a reservation for us. The only downside to whole experience was as mentioned previously the noise at night, drunken revellers, smashing glasses and shouting to at... More

We stayed at the Grand Balcon for two nights after reading good reviews on Trip advisor. We were greeted on our arrival with a room upgrade so we were very pleased to begin with - the room was very tastily decorated and the bed and pillows very comfortable. However, I will echoe the comments of dermgoddess ( a previous review)... More

Stayed at Le Grand Balcon for business, and my first impressions were very good. The hotel is located just off the main square in Toulouse, (which has a number of good bars and restaurants - ideal for eating outside). The hotel itself is located in a lovely old building, but inside has undergone an extensive, and high quality facelift. A... More

There is NO air conditioning and it is very hot! Too noisy to open windows, but they are now open due to the extreme temperature. No screens on the windows. When I went downstairs to inquire about the lack of air conditioning, "sorry" was the response I got. I know this is not the united states, but this was the... More

In Toulouse on a business trip, we were booked in this hotel. The location is fantastic! Right on the sqaure and in the middle of the action (glad we didn't stay by the airport - there is nothing there). The hotel is indeed small but it is very comfortable. In areas like the middle of Toulouse, I often worried about... More

I stayed 5 nights at Le Grand Balcon and I returned for another night two days later. Until my return I would say everything was ok. During the second check-in the recepcionist (very polite) gave me a letter from the manager saying that I had made a large tear in the curtain during my first stay and so they made... More