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Privilege Hotel Mermoz

#18 of 135 Hotels in Toulouse
Certificate of Excellence
50 rue Matabiau, 31000 Toulouse, France
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Privilege Hotel Mermoz
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Ranked #18 of 135 Hotels in Toulouse
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
VisVero Riga, Latvia
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122 Reviews from our TripAdvisor Community

Traveler rating
    33
    61
    23
    5
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riga, Latvia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Really great. Simple, but would suit for both business and romantic stays. Surprising inside parking which is a very rare option in the hotels in city center. Staff is very friendly and helpful, good breakfast. Unfortunately did not try the pool as it was end-October, but I consider this as a very attractive option. Went there with almost any expectations... More 

Was this review helpful? Yes
Clermont-Ferrand, France
2 reviews
5 of 5 stars Reviewed February 22, 2015

Comfort +++, cleanliness +++. The stacked fridge and nespresso were a plus. Marvelous breakfast. Easy to reach and not far from the historical downtown. The advantage of this stay was the price discount, very appreciated for this four starred hôtel.

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Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Dear Sir, We thank you for your top review of your stay at the Privilege Hotel Mermoz. We are glad that you have appreciated our “plus” and the breakfast. We hope to welcome you again on a next stay in Toulouse, Best Regards, Henri Dardé More 

Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2015

Have to travel to TOULOUSE regularly and stay in the mermoz most of the time. Close to downtown and plenty of Restaurants. Rooms nice and clean with wifi. Staff friendly and helpful. Driveway to carpark/garage a bit challenging but manageable with small car.

Was this review helpful? Yes 1
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear guest, What a pleasure to read after your review which I will share with all the team. We are happy to count you as one of our regular client . Please next time do not hesitate to say you’re here, at the Front Desk Manager. Looking for it and welcoming you again soon, Best regards, Henri Dardé More 

Wrexham
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 15, 2014

We were lucky enough to stay in Toulouse in late October this year whilst the sun was still shining. The Hotel Mermoz is hidden down a wide alley and beyond gates just off a busy road. Once you get inside the hotel it is as quiet as being in the middle of the countryside. The staff greeted us with a... More 

Was this review helpful? Yes 2
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Fiona and Franco, Thank you for your praiseful feedback regarding your recent stay with us at the Privilege Hotel Mermoz****. I was pleased to read that all the team looked after you during your time in Toulouse. As you mention the hotel is in a great location for exploring Toulouse within walking distance. I look forward to welcoming you... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed October 3, 2014

Very well located, 10mn walk from train station and 15mn walk from Capitole. Staff very helpful - complimentary drinks & coffee very much appreciated. Did not use the pool but seemed like a charming little pool.

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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 30, 2014

Well placed; helpful reception staff; pleasant room. No problems with card entry to hotel or room. Didn't take breakfast -- you can have enough of hotel buffet breakfasts and it seemed a little expensive.

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Brussels, Belgium
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

We planned to stay in Toulouse for the night, cycling from Bordeaux to Montpellier. But this hotel the excellent room, the nice little pool (heated), all the facilities, so well located made us decide to stay for the weekend in Toulouse.

Was this review helpful? Yes
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Dear Sir, I would like to thank you for taking the time to write your precious feedback. I am delighted to read you enjoyed your room, the outside pool and our location during your stay with us in the Privilege Hotel Mermoz. Hope to have the chance to welcoming you again back in Toulouse. Best regards, Henri Dardé. More 

London, United Kingdom
1 review
3 of 5 stars Reviewed August 12, 2014

Hotel personnel were very pleasant and helpful, however for the rest was generally disapointed: the street area where the hotel is situated did not seem partifularly safe or pleasant (street bums morning, afternoon and evenings next to hotel entrance), swimming pool tiny plus obstacle course to access with ongoing door issues(beware: got locked out the first day and locked in... More 

Was this review helpful? Yes
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Sir, Dear Madam, Firstly I would like to thank you for the comment about our staff, they are dedicated to providing you the best quality service as much as possible. May I present you my apologies for the swimming pool door. Please be assured that I took the necessary actions to avoid such incident. Finally our hotel is surrounded... More 

A TripAdvisor Member
5 of 5 stars Reviewed August 10, 2014

I had to stay in Toulouse for a five weeks period for business reasons and really much enjoyed my stay at the Mermoz Privilege Hotel. Very cosy with a small and very charming terrace for breakfast or to chill out with a good drink. Breakfast is really good with quality products. Clean, comfortable with a very nice staff. Also it... More 

Was this review helpful? Yes
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Dear Sir, I would like to thank you for this great review about your recent stay in the Privilege Hotel Mermoz in Toulouse. The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations. Hoping to have the pleasure of welcoming you back soon in the pink city, Best regards, Henri Dardé. More 

Houston
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

This hotel was perfect for us. We had arrived late after getting lost from carcasonne, and then the main exit from the interstate was closed, so it was a horrendous drive! But when we got to Privilege Hotel Mermoz, the attendant at the service desk was so helpful and accommodating, and he took all our luggage (7 of us) with... More 

Was this review helpful? Yes 2
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Sir, Dear Madam, We thank you for the time spent to share your impression about our establishment The Privilege Hotel Mermoz. We can see that you enjoyed your stay and we are glad to know that we have met all your expectation. It will be a pleasure to see you again in Toulouse. Best regards, Henri Dardé. More 

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