We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 135 Toulouse hotels

Privilege Hotel Mermoz

4.0 of 5 Hotel   |   50 rue Matabiau, 31000 Toulouse, France
Hotel amenities
Save Saved
You added Privilege Hotel Mermoz to your Saves list
Privilege Hotel Mermoz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #25 of 135 hotels in Toulouse
A recent review
5 of 5 stars reviewed 3 weeks ago
Bjose25 Houston
  • Overview
  • Reviews (85)
  • Photos (40)
  • Amenities
  • Room tips (8)
  • Location
  • More
Write a Review

85 people have reviewed this hotel

Traveler rating
    18
    43
    20
    4
    0
See reviews for
8
32
4
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was perfect for us. We had arrived late after getting lost from carcasonne, and then the main exit from the interstate was closed, so it was a horrendous drive! But when we got to Privilege Hotel Mermoz, the attendant at the service desk was so helpful and accommodating, and he took all our luggage (7 of us) with... More

Was this review helpful? Yes 1
Egremont, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is about ten minutes walk to the main square in Toulouse. The rooms are bright and clean and the staff are friendly and helpful. The pool is well maintained and private, the only draw back to the hotel is the access to the parking garage, extreme care is required when manoeuvring into the parking spaces.

Was this review helpful? Yes
San Francisco, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel during a train strike and airline strike and the bilingual hotel staff really helped us by looking up the schedules, letting us know our options, helping us with the Internet, and updating us frequently on what we could do. They were very friendly and couldn't have been nicer. The rooms are quiet with air conditioning... More

Was this review helpful? Yes
Taunton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2014

I stayed here for 5 days in May and would recommend it to anyone who is visiting Toulouse. The Hotel building is maintained to a very high standard and the cleanliness is exceptional. The room was a good size, quiet and very clean. The breakfast is obviously continental (!) with scrambled eggs and toast also available. There is also an... More

Was this review helpful? Yes 2
London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed May 23, 2014

Spent an evening in the City prior to collecting family from airport in the morning (only 15 minutes away) yet less than 10 minutes walk to central attarcation arounf Capitole = excellent access and location. Parking at the hotel was a great convenienec thought it is a chargeable extra. Rom was clean, tidy and well appointed - nice touch was... More

Was this review helpful? Yes
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Dear Sir, We thank you for this feedback. That was a pleasure to welcome you recently at the Privilege Hotel Mermoz. We are very pleased to hear that you enjoyed your stay, the professionalism of our staff and the central location of our hotel. Concerning breakfast, you must try it next time ! Best regards, Henri Dardé, More

Melbourne, Australia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

Stayed with a family of 4, 2 adults and 2 children, in an adjoining room. The quality was excellent. A warm welcome from reception staff. Very close to the centre of Toulouse, just a short stroll away. A great place to stop.

Was this review helpful? Yes 1
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, dear Sir, We thank you to have taken time to share with us your impressions on our hotel. Your gratitude is the best encouragements for our team and we deeply thank you for it. In the pleasure to welcome you again on Privilege Hotel Mermoz**** Best Regards Henri Darde More

Toulouse, France
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 11, 2014

The room was very small for 2 people but it was very clean and modern. The bed was comfortable and the rooms quite enough for a good night of sleep. The only nightmare was the parking situation at the hotel. The entrance to the parking was very small (of course, it's france) and our rental car got a small scratch.... More

Was this review helpful? Yes
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Thank you very much for sharing your comments about our hotel. For your information we have different room sizes; please feel free to specify your needs to our reservation services next time, we will be glad to book the room that suits you the best. Hope to see you again in the future, Best regards, Henri Darde, More

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2014 via mobile

Had a very pleasant stay,miss the breakfast,rooms are nice,clean and well equipped for most of the needs. need to have international tv channels.very close to capitol one of the many nice places of toulouse. Very accessible and lots of places to eat around within the walking distance. Staff is extremely cordial.will surely be back on my next trip to toulouse... More

Was this review helpful? Yes 1
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, We would like to thank you for your very good comments. We will give your feedback to our entire team who will be glad to know that their efforts contributed to your enjoyable stay. Looking forward to welcoming you back in the future. Kind Regards, Henri Dardé More

Contributor
13 reviews 13 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 1, 2014

I stayed here for one night and wanted to write a review because of the outstanding customer service I got at this hotel. I had a job interview over skype the day I was in Toulouse so I needed a fast, reliable internet connection. The staff at the Mermoz responded to my email question about the reliability of the wifi... More

Was this review helpful? Yes 1
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, We thank you for your kind report on trip advisor and all the team is pleased to have reached your expectations. We hope your job interview was a positive one, and we wish you a wonderful time in Europe. Awaiting the pleasure to welcoming you back at the Privilège Hôtel Mermoz****, Best Regards, Henri DARDE General Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 14, 2014

We stayed for 1 night to catch an early train. The room and bed was extremely comfortable and veey quiet. Wifi excellent reception. Breakfast sumptuous. It was a 15 min walk pushing luggage to the station, so allow enough time to do that. It was a bit slow for us as we had a lot. Would highly recommend this place

Was this review helpful? Yes 2
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Thank you for taking the time to write a review of your recent stay at Privilege Hotel Mermoz. It was a pleasure to read that you enjoyed your stay with us and your kind comments regarding our services, especially about our breakfast. We look forward to welcoming you back for another enjoyable stay with us. Best wishes for... More

Owners: What's your side of the story?
If you own or manage Privilege Hotel Mermoz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Privilege Hotel Mermoz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Privilege Hotel Mermoz

Address: 50 rue Matabiau, 31000 Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Hotel Mermoz 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Tingo, Travelocity, HotelsClick, BookingOdigeoWL, HostelBookers, TripOnline SA, Venere and Otel so you can book your Privilege Hotel Mermoz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Jean Mermoz
Jean Mermoz Hotel Toulouse

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
View from room (3)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (4)
Viewed
Room/suite (6)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Toulouse #25 Business Hotel in Toulouse
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Toulouse, only a few steps away from the hustle and bustle of the Capitol square, the restaurants and luxury boutiques, the Privilege Hotel Mermoz welcomes you in the haven of its peaceful patio and private gardens.With its ideal location, this 4 star hotel is the perfect base for a business trip or to explore the city and discover its rich architectural and historic heritage. ... more   less 
Number of rooms
51

See which rooms travelers prefer