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All 135 Toulouse hotels

Privilege Hotel Mermoz

4.0 of 5 Hotel   |   50 rue Matabiau, 31000 Toulouse, France
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Privilege Hotel Mermoz
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68%
Ranked #38 of 135 hotels in Toulouse
A recent review
3 of 5 stars reviewed 1 week ago
Lizzy G Toulouse, France
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76 people have reviewed this hotel

Traveler rating
    14
    38
    19
    5
    0
See reviews for
7
26
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toulouse, France
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was very small for 2 people but it was very clean and modern. The bed was comfortable and the rooms quite enough for a good night of sleep. The only nightmare was the parking situation at the hotel. The entrance to the parking was very small (of course, it's france) and our rental car got a small scratch.... More

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Manila, Philippines
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Had a very pleasant stay,miss the breakfast,rooms are nice,clean and well equipped for most of the needs. need to have international tv channels.very close to capitol one of the many nice places of toulouse. Very accessible and lots of places to eat around within the walking distance. Staff is extremely cordial.will surely be back on my next trip to toulouse... More

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Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed March 1, 2014

I stayed here for one night and wanted to write a review because of the outstanding customer service I got at this hotel. I had a job interview over skype the day I was in Toulouse so I needed a fast, reliable internet connection. The staff at the Mermoz responded to my email question about the reliability of the wifi... More

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Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, We thank you for your kind report on trip advisor and all the team is pleased to have reached your expectations. We hope your job interview was a positive one, and we wish you a wonderful time in Europe. Awaiting the pleasure to welcoming you back at the Privilège Hôtel Mermoz****, Best Regards, Henri DARDE General Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2014

We stayed for 1 night to catch an early train. The room and bed was extremely comfortable and veey quiet. Wifi excellent reception. Breakfast sumptuous. It was a 15 min walk pushing luggage to the station, so allow enough time to do that. It was a bit slow for us as we had a lot. Would highly recommend this place

Was this review helpful? Yes 1
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Thank you for taking the time to write a review of your recent stay at Privilege Hotel Mermoz. It was a pleasure to read that you enjoyed your stay with us and your kind comments regarding our services, especially about our breakfast. We look forward to welcoming you back for another enjoyable stay with us. Best wishes for... More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2014

We stayed for two nights going down by train from London to Prades near Perpignan and then one night on the way back. Comfortable, welcoming and just what we wanted. Short walk to the centre of town and close to the station. We visited churches and galleries and they were all easily accessible. Reception recommended a Thai restaurant across the... More

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Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Dear Sir, We thank you for your nice review on our hotel. We are pleased to read that you will stay with us again on a next occasion. This is one of the best reason on which the team could be proud of: your satisfaction on your stay. It would be a pleasure to welcome you again, and... More

perth
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2013

We have stayed at this hotel (which is walkable from the train station with suitcases) for 3 nights. We have found it very comfortable with a/cond, luxury linens/beds and quality bathroom. The staff are all very pleasant and helpful, and all speak English well. They are happy to recommend nice restaurants and make reservations etc. would definitely stay here again.

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Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, Thank you so much for your review about your stay at the hotel Mermoz. It was lovely to read your thoughts and to hear that our staff made you feel very welcome. I was also pleased to hear that you would definitely stay again, as I would be delighted to welcome you back to us. Best Regards, Henri... More

melbourne
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 23, 2013 via mobile

Stayed for three nights in Toulouse.the hotel is on a not so nice street, down a difficult to access drive to a car park.the hotel was quite pleasant,and the rooms quite nice, although not large. There was a Nespresso machine in the room,and there was supposed to be three pods.we had one.i mentioned it to the reception desk. She said... More

Was this review helpful? Yes 1
Winchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

The hotel staff were very helpful. It was great to have parking as it's a real problem in Toulouse. The hotel room was very comfortable and tasteful. Breakfast, though not cheap, was excellent and the setting by swimming pool and adjacent small garden was lovely. We would recommend this hotel.

Was this review helpful? Yes 1
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Madam, On behalf of our team I would like to thank you for taking your time to comment on Trip Advisor. I was so glad to hear that you found our car park suitable, as I was pleased to read your thoughts about our breakfast and our swimming pool. Needless to say that I am delighted to hear about... More

Australia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2013

A well located hotel within walking distance of tourist sites and close to restaurants. The receptionist was wonderfully helpful, knowledgeable and friendly no matter the time of day. Good size clean and modern room and bathroom. Coffee making facility. There was a minibar with complimentary drinks provided. Safe in the room for valuables. Free Wi-Fi. Breakfast cost 16 euros and... More

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Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Sir, Thank you for this great review about your stay with us. I was very pleased to hear that you felt the location was suitable for what you needed. To get your comment about our receptionists was lovely to hear and see. It would be delightful to see you back with us again in the future. Best Regards, Henri... More

Binissalem, Spain
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 25, 2013

The reception staff smile readily, willingly help with questions etc. and are generally very well organized. The hotel is set back from the street and quiet. It has been re-modelled recently. The rooms are not big but well-furnished. The bathroom etc. are high quality. There is an ingeniously designed swimming pool with jacuzzi jets which was a welcome refuge in... More

Was this review helpful? Yes
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this review

Dear Sir, Dear Madam, Thank you very much for sharing your impressions and comments regarding our hotel on TRIP ADVISOR. Your opinion is particularly precious to us to continue improving our services and meet your expectations during your future stay. All the best Kind Regards, Henri DARDE, General Manager More

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Additional Information about Privilege Hotel Mermoz

Also Known As:
Hotel Jean Mermoz
Jean Mermoz Hotel Toulouse
Address: 50 rue Matabiau, 31000 Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Hotel Mermoz 4*
Official Description (provided by the hotel):
Located in the heart of the “Ville Rose”, Privilège Hôtel Mermoz is a milestone of the accommodation industry and welcomes you in its peaceful patio and private gardens, well away from street traffic and animation.Entirely renovated and modernized, this Privilège Hôtel provides 51 rooms and suites of “Art deco” inspiration, recalling the Thirties and the mythical figures of the Aeropostal Era.The Mermoz also offers a private and secure car park as well as a fitness centre and an outdoor swimming pool. ... more   less 
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