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All 135 Toulouse hotels

Mercure Toulouse Compans Caffarelli

4.0 of 5 Hotel   |   Boulevard Lascrosses | 8 Esplanade Compans Caffarelli BP16, 31000 Toulouse, France
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Mercure Toulouse Compans Caffarelli
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74%
Ranked #39 of 135 hotels in Toulouse
A recent review
4 of 5 stars reviewed 1 week ago
Bob S Adelaide, South Australia, Australia
  • Overview
  • Reviews (151)
  • Photos (44)
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  • Room tips (5)
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151 people have reviewed this hotel

Traveler rating
    26
    80
    37
    6
    2
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25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Adelaide, South Australia, Australia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just started for the night but we're impressed with the helpfulness of the staff and the comfort and quality of the room we had. This hotel has secure, undercover parking which is a real boon if you don't want to unpack everything in your vehicle! It is located a reasonably short distance from the centre of Toulouse. You need to... More

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. That will share with all team. Looking forward to welcoming you shortly in Mercure Toulouse Compans Caffarelli. Best regards More

Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a last minute weekend away so I had no time to research hotels. I looked on a map and saw this hotel near a Metro station so thought if we can get to the main station we can change onto the Metro then a short walk to the hotel. While waiting for the flight at Gatwick I checked... More

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. To visit the city, you have the subway is in front of... More

Norfolk
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 12, 2014

Location very good, next to metro station and walking distance from centre. Car park useful. Disappointed in quality of food in restaurant. Reception service good but not as good in restaurant. Aircon didn't seem to work.

Review collected in partnership with Accorhotels.com

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review
Google Translation

Madame, monsieur Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre hôtel.... More

Hereford, Uk
Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 7, 2014

I like the Mercure brand but this was a hotel attached to a conference centre and although the brand identity was very much present it is an older property and more tired than mot I have stayed in. The perpetual problem in France is that even in non smoking rooms there is a lingering smell of smoke. The breakfast staff... More

Review collected in partnership with Accorhotels.com

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures will be take to ensure that the quality level meets your expectations. We do hope... More

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 6, 2014

Standard Mercure hotel, conveniently located on the edge of the city centre. An easy walk into town and if you love cities in Southern France then you love this. Rooms OK, clean but a very small toilet. Good shower. A/c uncapable of providing any climate control but luckily the window in the room could be opened for fresh air. Might... More

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Santa Barbara, California
Top Contributor
63 reviews 63 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 13, 2014 via mobile

Stayed one night to visit family nearby. Easy and convenient parking, friendly and helpful staff, all spoke English easily. The room design was modern and efficient. The room was clean and quiet but became quite stuffy in the middle of the night and I couldn't get the climate control to work properly. Had I stayed longer I would have asked... More

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Don’t hesitate to asked for help, we always take time to try... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2013

This hotel has very nice and modern rooms with very nice bathrooms. It is very well located for a conference right next to a good conference centre and just in front of a metro station, which means easy access to the centre of town. Breakfast is its weakest point, good but not fantastic. The extra facilities are limited.

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in Toulouse Yours sincerely, Avec plaisir... More

Lundin Links, Fife
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 1, 2013

We stayed for 3 nights, The reception area was bright and airy and our room had recently been refurbished and was very clean. The a/c worked very well and we had a nice view of the park from our room. The buffet breakfast had an excellent choice of food. The only downside was that we had been looking forward to... More

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Toulouse
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 27, 2013

I stayed in this hotel for 3 nights with my family and all was perfect, in a spacious room for 3 people with good beds and complete equipment for makink tea or american coffee (unfortunately not italian espresso).The only negative point was the lack of Italian TV channels.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in Mercure Toulouse Compans Caffarelli. Yours... More

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Additional Information about Mercure Toulouse Compans Caffarelli

Address: Boulevard Lascrosses | 8 Esplanade Compans Caffarelli BP16, 31000 Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Toulouse Compans Caffarelli 4*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#15 Luxury Hotel in Toulouse #29 Business Hotel in Toulouse
Hotel Class
Official Description (provided by the hotel)
3 star hotel situated in the city center, 10 min walk from the Place du Capitole and Compans Caffarelli Gardens. Near the Convention Centre. 1.5 km from the Musée des Augustins. The hotel features spacious rooms (24 m²), queen size bed, single bed, bathroom, PC socket, desk, Foxtel TV, airport shuttle. Restaurant, bar, meeting facilities. Private and public car park. ... more   less 
Number of rooms
136

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