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Mercure Toulouse Compans Caffarelli

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Boulevard Lascrosses | 8 Esplanade Compans Caffarelli BP16, 31000 Toulouse, France
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Mercure Toulouse Compans Caffarelli
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184 reviews from our community

Traveler rating
    32
    98
    43
    9
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
69 reviews 69 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 14, 2015

I have stayed here many times while on business in Toulouse and really like this hotel. The rooms are comfortable and clean and the staff is very friendly. The restaurant offers great food and the hotel is very close to the center and the Airport is nearby. Below the hotel is a garage and a nice park is adjacent the... More 

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review
Google Translation

Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel.... More 

Israel
Top Contributor
102 reviews 102 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 12, 2015

I have stayed at this hotel so many times over the past years. The location, the rooms, sleep quality, the staff willingness to assist the guests are all the same. However, the breakfast quality has deteriorated as the selection has shrunk. One feature I would like to highlight are double doors in the rooms for that extra quiet so important... More 

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review
Google Translation

Nous vous remercions de vos commentaires. Nous sommes désolés que toutes les prestations n'aient pas été à la hauteur de... More 

Greensboro, North Carolina
Top Contributor
159 reviews 159 reviews
134 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here on recent visit to AirBus. The hotel is located with a 10 minute walk from the town square. Very nearby shopping and dinning within sort walks. Quick access to metro rail outside of lobby doors. The rooms are European, decent size, new ammenties and clean. You'll find the staff very helpful and friendly. Overall,this is a great place... More 

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. Looking forward to welcoming you shortly at Hôtel Mercure Toulouse Compans Caffarelli. Yours sincerely, More 

Toulouse, France
Top Contributor
53 reviews 53 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 4, 2014

I didn't enjoy my stay there. The rooms are small, a bit old and noisy at night. The bathrooms are in good condition and clean. The breakfast is not as good as at the Mercure right in the city center. It is good for a business trip (conference center is right there).

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your full expectations, and we w'll take off your remarks. Be assured that the necessary corrective measures w'll be take as soon as possible to ensure that... More 

Southampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

I stayed here for 4 days conference trip in Toulouse, conveniently located at the the city centre. The staff are easy and helpful , all spoke English! Rooms are clean and quiet, Breakfast was good, Wifi was good for surfing only!

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, More 

Adelaide, South Australia, Australia
Top Contributor
64 reviews 64 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

Just started for the night but we're impressed with the helpfulness of the staff and the comfort and quality of the room we had. This hotel has secure, undercover parking which is a real boon if you don't want to unpack everything in your vehicle! It is located a reasonably short distance from the centre of Toulouse. You need to... More 

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. That will share with all team. Looking forward to welcoming you shortly in Mercure Toulouse Compans Caffarelli. Best regards More 

Senior Contributor
27 reviews 27 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 15, 2014

This was a last minute weekend away so I had no time to research hotels. I looked on a map and saw this hotel near a Metro station so thought if we can get to the main station we can change onto the Metro then a short walk to the hotel. While waiting for the flight at Gatwick I checked... More 

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. To visit the city, you have the subway is in front of... More 

Norfolk
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 12, 2014

Location very good, next to metro station and walking distance from centre. Car park useful. Disappointed in quality of food in restaurant. Reception service good but not as good in restaurant. Aircon didn't seem to work.

Review collected in partnership with Accorhotels.com

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review
Google Translation

Madame, monsieur Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre hôtel.... More 

Hereford, Uk
Contributor
20 reviews 20 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 7, 2014

I like the Mercure brand but this was a hotel attached to a conference centre and although the brand identity was very much present it is an older property and more tired than mot I have stayed in. The perpetual problem in France is that even in non smoking rooms there is a lingering smell of smoke. The breakfast staff... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures will be take to ensure that the quality level meets your expectations. We do hope... More 

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 6, 2014

Standard Mercure hotel, conveniently located on the edge of the city centre. An easy walk into town and if you love cities in Southern France then you love this. Rooms OK, clean but a very small toilet. Good shower. A/c uncapable of providing any climate control but luckily the window in the room could be opened for fresh air. Might... More 

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More 

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