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Mercure Toulouse Compans Caffarelli

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Boulevard Lascrosses | 8 Esplanade Compans Caffarelli BP16, 31000 Toulouse, France
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Mercure Toulouse Compans Caffarelli
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This was a very nice hotel. Convenient to the Conference Center, but far from old town. Breakfast was good with a nice selection. Great parking. A bit pricey but right there under the hotel. Service was mediocre.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that a part of service did not meet your expectations, and we beg you to accept our sincerest apologies. Looking forward to welcoming you shortly in Mercure Toulouse Compans Caffarelli. More 

San Francisco, California
Level Contributor
234 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 1 night with a group and was impressed by the friendly reception (English speaking), the comfortable quiet rooms and the location. Just 15 mins from the airport and a very pleasant walk through a park to the city centre. The bar area was perfect for our welcoming meeting.

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. . My team and I are very grateful for your remarks. They will encourage us to maintain our efforts to welcome you better. Looking forward to welcoming you shortly, at Mercure Toulouse Compans... More 

San Francisco, California
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 14, 2015

I have stayed here many times while on business in Toulouse and really like this hotel. The rooms are comfortable and clean and the staff is very friendly. The restaurant offers great food and the hotel is very close to the center and the Airport is nearby. Below the hotel is a garage and a nice park is adjacent the... More 

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review
Google Translation

Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel.... More 

Israel
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed February 12, 2015

I have stayed at this hotel so many times over the past years. The location, the rooms, sleep quality, the staff willingness to assist the guests are all the same. However, the breakfast quality has deteriorated as the selection has shrunk. One feature I would like to highlight are double doors in the rooms for that extra quiet so important... More 

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Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review
Google Translation

Nous vous remercions de vos commentaires. Nous sommes désolés que toutes les prestations n'aient pas été à la hauteur de... More 

Greensboro, North Carolina
Level Contributor
172 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here on recent visit to AirBus. The hotel is located with a 10 minute walk from the town square. Very nearby shopping and dinning within sort walks. Quick access to metro rail outside of lobby doors. The rooms are European, decent size, new ammenties and clean. You'll find the staff very helpful and friendly. Overall,this is a great place... More 

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. Looking forward to welcoming you shortly at Hôtel Mercure Toulouse Compans Caffarelli. Yours sincerely, More 

Toulouse, France
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 4, 2014

I didn't enjoy my stay there. The rooms are small, a bit old and noisy at night. The bathrooms are in good condition and clean. The breakfast is not as good as at the Mercure right in the city center. It is good for a business trip (conference center is right there).

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your full expectations, and we w'll take off your remarks. Be assured that the necessary corrective measures w'll be take as soon as possible to ensure that... More 

Italia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 3, 2014

I stayed there in October 2014. Position. The hotel is very close to the center of Toulose (5 minutes by feet). It is very easy to reach if you arrived in Toulose by plane, as the hotel is just in front of the bus stop of the airport shuttle. You also have the metro station at 50 mt. My room... More 

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Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

I stayed here for 4 days conference trip in Toulouse, conveniently located at the the city centre. The staff are easy and helpful , all spoke English! Rooms are clean and quiet, Breakfast was good, Wifi was good for surfing only!

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, More 

Adelaide, South Australia, Australia
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

Just started for the night but we're impressed with the helpfulness of the staff and the comfort and quality of the room we had. This hotel has secure, undercover parking which is a real boon if you don't want to unpack everything in your vehicle! It is located a reasonably short distance from the centre of Toulouse. You need to... More 

Was this review helpful? Yes
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. That will share with all team. Looking forward to welcoming you shortly in Mercure Toulouse Compans Caffarelli. Best regards More 

Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 15, 2014

This was a last minute weekend away so I had no time to research hotels. I looked on a map and saw this hotel near a Metro station so thought if we can get to the main station we can change onto the Metro then a short walk to the hotel. While waiting for the flight at Gatwick I checked... More 

Was this review helpful? Yes 1
Gérard G, Directeur général at Mercure Toulouse Compans Caffarelli, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. To visit the city, you have the subway is in front of... More 

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