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BEST WESTERN Hotel Athenee

#16 of 135 Hotels in Toulouse
Certificate of Excellence
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13 bis, rue Matabiau, 31000 Toulouse, France
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BEST WESTERN Hotel Athenee
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BEST WESTERN Hotel Athenee
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467 reviews from our community

Traveler rating
    128
    248
    77
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Moscow
Top Contributor
115 reviews 115 reviews
108 hotel reviews
159 helpful votes 159 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pros included in the title of my review. Cons: - Prison cell type of room and very uncomfortable; - Noise from outside even when I've paid for quiet room; - 1 Blanket for 2 people; - No wi-fi for 2 entire days.

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vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are sorry that your stay has not well. We apologize for the problem of wifi, there was a network problem related to our supplier and not from us. We inform you that in... More 

Nashville, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

Best place for great the value. Friendly staff, quiet, great breakfast, and in the heart of the city. Sonia, at reception was fantastic. Very helpful and honest. This is my 4th visit and I will always stay here.

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vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

St Privat des Pres, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2015

First class venue. Close to the city centre, friendly staff, good accommodation. A nice touch is the free evening aperitif in the lounge. Local wine plus local pate - excellent. Plenty of good local restaurants nearby but try La Fontaine St Bernard for a light lunch. Home cooking at its best and great value. It's off the main drag beyond... More 

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vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Bath, United Kingdom
2 reviews
4 of 5 stars Reviewed January 20, 2015

Went with my son who chose the hotel and 3 of his friends to watch Rugby in Toulouse. The hotel was really good for a visit to the City. Close to the airport bus, easy walking to City sights, close to restaurants and bars, public transport etc. The rooms were compact but had all you need with good bathroom all... More 

Was this review helpful? Yes
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Lavaur, France
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2015

Great central position for our Hogmanay sleep over. We were close to all the activities and restaurants but hotel very quiet within. Room was fine (bit of a strange shape - think it was once a corridor) but facilities fine. Young trainee receptionist on our arrival seemed petrified.

Was this review helpful? Yes
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Roma
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 18, 2014

The choice was based on the excellent location, right in the city center. The hotel is clean and soundproof (double glazed new windows). The breakfast is good, fresh bread and croissants, fruit, yoghurt, jams and cold cuts. A special mention is for the staff, really friendly and ready to accomodate every request. They made our staying really confortable. We also... More 

Was this review helpful? Yes
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Toronto, Canada
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 10, 2014

Very nice little hotel close to the old town. Rooms were normal size for France and Europe in general, and overall the hotel was very neat and pleasant. Rooms and bathrooms were clean, beds were very comfy and we had working wifi. Our room was facing their parking lot and the view just wasn't spectacular, but definitely not a real... More 

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vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed October 3, 2014

The ratio between price and quality is great. The hotel is clean and located near the old town. The breakfast was simple but ok. The staff is very friendly and ready to help you anytime. WiFi worked with interruptions. Ovidiu

Was this review helpful? Yes
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Montreal, Quebec
Contributor
20 reviews 20 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 22, 2014

Rooms seem small to a North American but are perfectly acceptable . Clean and well maintained. Well appointed bathrooms. Working A/C. Comfortable beds. The courtyard rooms face away from the street and are quiet. The Location is within walking distance of the pedestrian area of Toulouse, the train station and the airport shuttle bus. The neighborhood seem safe and clean... More 

Was this review helpful? Yes
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Middlesbrough, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2014

Ideal hotel for a short break in the wonderful city of Tolouse. We had 2 nights 11 & 12 Sept 2014, right next to the Historic centre.Great location. Nice small car park,10 Euro per day, reception were very accommodating letting us park early, dump bags in the only room that had been serviced(all before checkin time) and we were off... More 

Was this review helpful? Yes 1
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee, responded to this review

Dear, Thank you for writing the comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

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