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BEST WESTERN Grand Hotel Les Capitouls Toulouse

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29 Allees Jean Jaures, 31000 Toulouse, France
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BEST WESTERN Grand Hotel Les Capitouls Toulouse
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BEST WESTERN Grand Hotel Les Capitouls Toulouse
BEST WESTERN Grand Hotel Les Capitouls Toulouse
BEST WESTERN Grand Hotel Les Capitouls Toulouse
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18 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • Turkish first
  • Any
English first
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    (18)
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    (7)
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    (6)
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Milwaukee, WI
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As others have said, the location is fabulous. You can walk to just about all of the main attractions and there are hundreds of restaurants nearby. But . . . the place is just plain tired. Air conditioning is iffy; the single elevator went out for several hours (it was 50 steps up to our room after a long day... More 

Was this review helpful? Yes
Vieille-Toulouse, France
1 review
2 of 5 stars Reviewed 2 weeks ago

One good point - location. Less good - beds are hard as a rock (comfort is #1 to me), refrigerator is broken, floors warped, rugs dirty, baseboard missing, hole where smoke detector used to be, elevators broken twice in 1.5 days & they don't line up. My friend tripped and fell getting out. I cannot get out of here soon... More 

Was this review helpful? Yes

Travelers are raving about these Toulouse hotels

Grants Pass, Oregon
Level Contributor
200 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice staff, great rooms (although a strange layout with little stairways), best location since close to stop for airport shuttle, train station, metro, shoppers and restaurants. Breakfast a bit pricey, but standard rate for better hotels. Staff let us store suitcases while we did bike tour of Canal du Midi

Was this review helpful? Yes
Cédric F, Directeur général at BEST WESTERN Grand Hotel Les Capitouls Toulouse, responded to this review

Dear Sir, I thank you very much for giving your opinion. Sincerly Yours, Cédric FRENEHARD Manager More 

Oxford, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 26, 2015

I didn't really feel like i was staying in a hotel here. I think this has been converted from an old apartment building. The small room had a kitchen sink in it! The carpet was battered, as were the walls. The breakfast was a bit cheap. But the lady working reception (and the bar!) was lovely and the location is... More 

Was this review helpful? Yes 2
Cédric F, Directeur général at BEST WESTERN Grand Hotel Les Capitouls Toulouse, responded to this review

Hello Sir, I thank you for giving us your opinion. We are the new owner, and we have planned to start a renovation of his hotel from september 2015 to 2016. I hope you will come back to see the changes ! Sincerly Yours, Cédric FRENEHARD Manager More 

Seoul
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed here for husband's business trip and a mini vacay for me in February. We stayed on the fourth floor, away from the elevator about the middle of the floor, I think 407? It's where the hall bends. The hotel itself is a converted mansion, so the rooms and halls are small and narrow. I would probably give the hotel... More 

Was this review helpful? Yes 1
Best Western H, Directeur général at BEST WESTERN Grand Hotel Les Capitouls Toulouse, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Thank you to congratulate our staff, they are very important for us and, sure, the hotel needs refurbhisment and we will be do them next months. We hope you will come back and see us again soon. If I can be of assistance in the... More 

Pontypridd, United Kingdom
Level Contributor
165 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed January 29, 2015

I stayed here recently with my wife and thoroughly enjoyed the experience. As mentioned in previous reviews it is ideally located for transport, Metro, railway and Airport shuttle, there are plenty of bars and restaurants in the vicinity with an Irish bar for rugby lovers two doors away. A continental breakfast is available but we preferred to stroll down to... More 

Was this review helpful? Yes 1
Cédric F, Directeur général at BEST WESTERN Grand Hotel Les Capitouls Toulouse, responded to this review

I thank you very much for giving your opinion. I hope to see you again in the Best Western Hotel les Capitouls. Sincerly Yours. Cédric FRENEHARD General Manager More 

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