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Crowne Plaza Toulouse

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7 Place du Capitole, 31000, Toulouse, France
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1 room 1 adult
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Crowne Plaza Toulouse
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632 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Visited during summer period so very hot down south of France. Luxuries hotel located right next to the main market square in the middle of the town centre. Spacious room en suite very clean in traditional style decor interior and furniture. Very professional customer service. Would recommend and probably come back.

Helpful?
Thank JCHALKO
Greensboro, North Carolina
Level Contributor
268 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

If your looking for location this is the place. The rooms have been updated over the past few years. The quality of rooms are nice, better then most places within nearby location. The hotel is tucked away in the corner of the city square, surrounded by great restaurants and shopping. Great place for seeing a local sites within the heart... More 

Helpful?
Thank Flyby0161
Montreal, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here many time and keep coming back. Very clean, specious and outstanding location - walking distance to everything. Breakfast is fantastic! Front desk staff is very accommodating and friendly.

Helpful?
Thank Alex P
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Alex, we thank you for giving us your feedback on your stay. We are happy you liked our establishment as well as our staff’s helpfulness. Do not hesitate to contact us in order to book your next stay in Toulouse. More 

2 reviews
5 of 5 stars Reviewed January 5, 2016 via mobile

Great location, very easy access to local restaurants and shopping. Easy walk to all sites. Spacious room and good service. Very friendly staff and good breakfast buffet. Driving to it is a bit tricky but once you figure it out it's easy. Parking in the capital parking lot is easily accessible. Best of two worlds : old with modern amenities.... More 

Helpful?
Thank Reem A
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, Many thanks for your kind comments, we appreciate them! Please contact us for you next reservation, we will be glad to welcome you back soon ! More 

Phoenix, Arizona
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed December 21, 2015

Our travel agent booked us into this centrally located hotel. View from room was great. Bed was comfy. Food in the restaurant was delicious (had breakfast here two mornings). HOWEVER, not all handicapped-accessible rooms are created equal. This was the WORST layout of an "accessible" bathroom I have ever seen. It was almost impossible to get into the tub, and... More 

Helpful?
Thank Bunnidancer
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, we would like to thank you for sharing your experience with us on your latest stay. We are delighted to learn that you had a nice time in our establishment. We regret that you had a failed experience with our disabled room. Be assured that the remark that you communicated have been taken into consideration. We hope this... More 

Winchester
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

Fantastic location on Place Du Capitole. Great hotel, reception staff extremely helpful. Lovely room and great breakfast (included in the price). We would definitely stay here again for the Xmas market next year. Easy access to and from airport (8 euros / 20 mins on the bus)

Helpful?
Thank TheRoddies
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your great review. We are delighted to see how much you enjoyed your stay with us. Do not hesitate to contact us for your next visit. More 

The Hague, The Netherlands
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 18, 2015

Stayed here for 3 days during corporate event, nice hotel, good service. Rooms were average in size, good bathroom and comfortable beds. The hallways look a bit dated but the rooms must have been retrofitted/modernized. Bar area was adequate, restaurant cozy but a bit small particularly in the mornings during breakfast peak. All-in-all good value for money.

Helpful?
Thank Patrick B
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Patrick, thank you for your feedback regarding your recent visit at the Crowne plaza Toulouse. We are glad to see that you enjoyed our hotel and your stay. We hope to welcome you again. More 

brunswick
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 17, 2015

City is fourth largest in France, business and industry oriented. Hotel is located on city square, walk everywhere....churches, shopping. Buffet breakfast with many choices was very good. Food at dinner uneven. Room overlooked interior courtyard so was quiet. Had electric kettle with tea, coffee, snacks. Tv had English language news. Free secure wifi. Nonslip tub with grab bars. Front desk... More 

Helpful?
Thank marthaBrunswick
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for your comment, we are happy to learn that you had a nice stay among us. We hope we will have the chance to welcome you again on your next visit to Toulouse. More 

Vacaville, California
Level Contributor
190 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed December 14, 2015

I have mixed thoughts on this one. The best thing about this place is its central location. You can walk to 1000 places from this hotel. It's right across from the Place du Capitole, which is the center square of the city. Walk in any direction and you will find lots of shops and restaurants. They do have a good... More 

Helpful?
Thank Emarsh69
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, we would like to thank you for your complete review. We are happy to learn that you had a nice time with us in Toulouse and we hope to see you again very soon. More 

Plaisance-du-Touch, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 8, 2015

How would you describe the Crowne Plaza Toulouse ? Tired, tatty and well passed its best days. Here's a hotel that's been relying on its location, just in front of the Place Capitole for far too long. The reception looks and feels tired, the guest rooms look tired and the bathrooms are terrible, something out of the 1960's. The whole... More 

Helpful?
Thank TGexperience
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