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All 135 Toulouse hotels

Crowne Plaza Toulouse

5.0 of 5 Hotel   |   7 Place du Capitole, 31000 Toulouse, France (Saint Rome)
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74%
Ranked #20 of 135 hotels in Toulouse
A recent review
4 of 5 stars reviewed 2 days ago
FirstClassLuxury001 Toronto
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353 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Toronto
Top Contributor
329 reviews 329 reviews
70 hotel reviews
329 helpful votes 329 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here about ten years ago and at the time it was the nicest place to stay in Toulouse. Flew from CDG for the day to visit the Airbus Factory. Took a cab from the hotel to the Factory. Hotel staff were very friendly and helpful. Flew back the next day. Nice rooms and the room service was very good.

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Toulouse, France
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel needs to improve if it wants to be viewed as a top hotel in Toulouse. We checked in yesterday and the reception and duty porter were very helpful and friendly but all down hill from there. Service at breakfast was terrible - at 10am hardly anything left, staff not interested so we left. We have a 'club room'... More

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Sandton, South Africa
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived from the airport at 10h00 . We went directly to the hotel to drop off our luggage. But what a lovely surprise... they had a room for us so we could check in and take a shower after a overnight flight! We did not even ask! Breakfast was nice with hot and cold spread. The bed was very... More

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Brussels, Belgium
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was beyond our expectations. It has an excellent location, in the heart of the city. The staff is very attentive to guest needs. The breakfast is excellent. The interior is not from the last home decoration magazine but yet nice and very comfortable. The bedding is of high quality and rooms quite spacious. And all of this for... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Bobinka, Our team at the Crowne Plaza Hotel Toulouse is delighted to know that you have been pleased by our services. We hope to welcome you back during your next stay in Toulouse. More

London
Top Contributor
74 reviews 74 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza is on the corner of the main square and our room was really comfortable - it faced the inner courtyard so didn't have a view, but was fabulously quiet. We didn't use any of the facilities as we prefer to go out for our meals, but the staff were professional, friendly and helpful. We liked Toulouse and... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Normski99, We are delighted to learn that you enjoyed the hotel’s location, as well as the peacefulness of your room, and the service provided by our staff. Please, do not hesitate to contact our reservation department to book your next stay with us. More

Edgware, London
Top Contributor
88 reviews 88 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for 2 nights as part of an organised tour. The rooms are spacious and well equipped. The staff are very polite and helpful. The breakfast was an extensive selection including bacon and sausages, as well as smoked salmon. It is situated in the main Capitole square, but be aware that some rooms on lower... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Edgware_LondonNevuk, We thank you for your comments . We hope to have the pleasure to welcoming you again on your next visit in Toulouse More

Antwerp, Belgium
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location, location, location! Thats what I have to say about the Crown Plaza. You can't be more central then here. Check-in was a serious issue, we arrived late at night and just wanted to have some sleep. The front desk agent didn't speak proper English, wasn't friendly and it seemed if he didn't know what he was doing. Something you... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear olivier V, We thank you for your comments. We would like to apologize for the quality of service you received. We can assure you that the necessary measures have been taken for this situation not to happen again. However we hope to have the pleasure to welcoming again on you next visit in Toulouse More

Bournemouth, England
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for the weekend back in January. Had an amazing room and the bed was massive! If I was back in Toulouse I would definitely stay here again! The bar area is a decent size and the staff are very helpful. breakfast was good with a wide selection.

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TLSFR, Public Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Slingshotvii We are glad you enjoyed your stay with us. We really hope to welcome you back shortly. More

Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is right in the center of Toulouse. It's very easily accessible and many attractions of Toulouse are at walkable distance from the hotel. I was in 403 - it was very quiet when the windows were closed and they have the best blackout curtains, so the sleep quality was very good. (Some have said their rooms were noisy... More

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TLSFR, Room Division Manager at Crowne Plaza Toulouse, responded to this review

Dear Chennai, We thank you for you comments and we hope to have the pleasure to welcoming you on your next visit in Toulouse More

lawrenceville, NJ
Top Contributor
52 reviews 52 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 16, 2014

We spent 5 days here. The hotel is excellent in many respects: wonderful breakfast; friendly, helpful, and multilingual staff; central location also close to Metro; large rooms; excellent mattres; good air conditioning. However, the room was seriously lacking in storage space -- not one drawer and one small closet half filled by the ironong board. Perfect for a day or... More

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TLSFR, Rooms Division Manager at Crowne Plaza Toulouse, responded to this review

Dear Aaron l We thank you for your remarks and we took good note of them. We hope to have the pleasure to welcoming you on your next visit in Toulouse More

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Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#10 Luxury Hotel in Toulouse #12 Family Hotel in Toulouse #15 Business Hotel in Toulouse #16 Romantic Hotel in Toulouse
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square.Our Gastronomic restaurant called L Autan-tic invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking, our Summery Restaurant, The Grand Patio proposes salads and provençal grills. And to finish your evenings, the Plaza Bar welcomes you to spend Jazzy nights every Tuesdays and Thursdays.Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 
Number of rooms
162

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