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Crowne Plaza Toulouse

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7 Place du Capitole, 31000 Toulouse, France
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Crowne Plaza Toulouse
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535 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed today NEW

This excellent hotel in this chain with a pretty girl in polite reception speaks 5 languages ​​including Spanish gave me a clean spacious room with excellent service Express view Capitol excellent reasonably priced breakfast buffet nice good just something wrong His eye buttons if you order a Taxi call him a friend and charge more careful. this beautiful city is... More 

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melbourne
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location superb for walking about and eating, room exceptionally comfortable and quiet, staff friendly and very helpful, buffet breakfast pricey (25 euro) but outstanding in quality and variety. Internet access in room 436 is intermittent (continually had to re-connect when it dropped out), but associate in room 432 had no issues.

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Cardiff, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a great location and lovely helpful staff. The room was large and well air conditioned however the towels and toiletries were not 5 star standard - robes had seen better days and toiletries were cheap and nasty with a plastic squeezy bottle affixed to wall in shower. We were on 5th floor with tiny attic style windows... More 

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Prague, Czech Republic
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed in Crowne Plaza Toulouse for 6 nights - the room was Crone Plaza Club which included access to the Club lounge. The room was just above the main square of Toulouse with very nice view of this square - due to special construction of the room there was not too much natural light, but it wasn't a... More 

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NC
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Crown Plaza- Toulouse which is located in the middle of the main attractions and restaurants. The location was excellent! We had a fabulous breakfast buffet every morning which was very nice! Staff was very and helpful. We would certainly consider staying there again.

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New York City
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Prime location on the majestic Place du Capitole, convenient to historical and cultural destinations, a wide choice of dining options nearby, and steps away from the wonderful, labyrinthine Ombres Blanches bookshop. There's a delightful boulangerie-patisserie right across the street. Since the Place and adjacent streets are mainly car-free, it's blissfully calm and quiet. Room air conditioning was responsive to the... More 

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Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Hentyfan, We would like to thank you for sharing your experience with us. We are delighted to learn that you had such a nice stay in Toulouse and took the time to visit this beautiful city. Be sure we take your remarks into consideration and look forward to welcoming you back very soon. Please contact our reservation department for... More 

Austin, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Crowne Plaza, Toulouse: Location is excellent on Capitol Square/Plaza, a clean hotel, updated. The TI is a block away; many restaurants & the old city are all convenient and walkable. The hotel staff was very helpful, including the name/directions to a cleaners where we had clothes washed during one day of sightseeing (Bel and Blanc). We took day trips by... More 

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Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Rockfish, We would like to thank you for sharing your experience with us. We are very happy that you enjoyed your stay in Crowne Plaza Toulouse and visited so many places in and around our beautiful city. Hopefully we will have the pleasure to welcome you back soon ! More 

Northampton, England, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel right in the middle of Toulouse in Capitole Square. The rooms are very comfortable and the bar, restaurant and breakfast room are all very nice too with open air dining available for those warm sunny evenings. This was a business trip so slightly different to my previous leisure visit, but it was a pleasure to... More 

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Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Helen W, We would like to thank you for your comment. We are very happy that you had the opportunity to come back in Toulouse and that you chose Crowne Plaza for the second time. We are sorry that you met difficulties reaching the hotel by car, for your next stay do not hesitate to contact our reservation department... More 

Fareham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been returning to the Crowne Plaza in Toulouse for some eight years, now, both for business and with family. I have always found it to be welcoming with comfortable rooms. Some rooms are showing signs of age since the last renovation, but that does not really detract from the ambiance. The hotel is located in the centre of... More 

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Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Peter M, Thank you for your feedback and for your loyalty to Crowne Plaza Toulouse and to IHG ! We are happy that you enjoyed your stay with us and we are looking forward to welcoming you back soon ! More 

Heysham
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just returned from a 3 night stay at The crown plaza.We stayed on 4th floor facing the street and even though there was a bar right across the road found the room very quiet at night. Couldn't,t fault the room and ate in restaurant one night and had a very enjoyable 3 course meal for a reasonable rate.... More 

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Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Antonito, Thank you for your comment. We are happy that you enjoyed your stay with us and our central location on the Capitole Square and that you took the time to have diner at our restaurant. We hope to have the pleasure of welcoming you back again ! More 

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