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All 135 Toulouse hotels

Crowne Plaza Toulouse

5.0 of 5 Hotel   |   7 Place du Capitole, 31000 Toulouse, France (Saint Rome)
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Ranked #22 of 135 Hotels in Toulouse
A recent review
4 of 5 stars reviewed yesterday
Mary Ann B Fort Myers, Florida, United States
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389 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Myers, Florida, United States
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We requested the Crowne Plaza Club room with access to free continental breakfast and wine/appetizers. Room was large with loveseat and lounge chair and king bed. Best towels this trip and three types of plugs for every country's appliances over the desk. Very helpful staff. Only issue was getting a taxi from train station to hotel. Taxis refused us and... More

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Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was travelling on business and apart from the location which was excellent, I could not work out why this place has 5 stars? The breakfast room is cramped, the hallway unimpressive. The musac in the courtyard starts at 6am. My mini bar was not restocked and when I left they ordered me a 5.30am taxi and and a 6am... More

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Glendale, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The location is great and the room was clean and a good size which is not always the case in Europe. The staff was pleasant, but I would not say they were overly helpful. I was a bit shocked to find we had been charged for two breakfasts at 25 Euro each that we had never eaten. They quickly removed... More

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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms are spacious, modern and clean. The staff is multi-lingual, so nice and helpful. But the location is perfect. In the morning, walk right across the street and get a chocolate almond croissant or grab a cappuccino at Le Grand Cafe Florida. In the afternoon, wander the shops and streets of the old town - or go for a... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear TammyGordon, We would like to thank you for your comment. We are delighted to learn that you enjoyed your stay with us and our beautiful city. We are looking forward to welcoming you back soon ! More

Melbourne
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were mid way through a 3 week trip to France when we stayed at the Crowne Plaza for a night and we were after a little luxury and we weren't disappointed. We were able to purchase an early check in of 10am and had booked a Clun Executive room. The room was very tastefully decorated and the location is... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Karlie2, Thank you for sharing your nice experience with us at Crowne Plaza Toulouse. We are glad that you had a nice stay with us and that you enjoyed the services bound to your Club Room. All your kind comments will be passed on to our staff. We are sorry you met some inconvenience with the wifi access during... More

seattle, wa
Top Contributor
68 reviews 68 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed at the Crowne Plaza Toulouse several times, most recently in mid-September for three nights. This hotel is comfortable with nice, but not large rooms. My room was well maintained with a comfortable king-size bed, a desk, good lighting, and adequate outlets for charging all of the electronics we business travelers now carry and good air conditioning. The closet... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Madoc, We would like to thank you for your kind comment. We are really pleased to read that you always have a nice time with us and enjoy the facilities we provide you each time. Do not hesitate to contact us for your next reservation, we will be glad to bring you assistance. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Liked this place. Room good, fantastic location. Air Con the quietest and most effective Ive ever come across. Room Mi.ni bar v expensive but you don't have to use it! Free WiFi Didn't eat or drink there - didn't need to as there is so much going on just outside the hotel. Staff friendly and helpful.

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear berkeley1962, We would like to thank you for sharing your experience with us. We are glad that you enjoyed our facilities and the city of Toulouse. All you nice comments will be passed on to our staff. We are looking forward to welcoming you back soon ! More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The good: Very nice hotel, could not be better situated, polite and friendly staff. Big room, not spotless but very clean. Nice size bathroom. Very good wifi. Pleasant view down the hall, restaurant outside, the bar and downstairs for breakfast with tables outside as-well. 3 lifts. The bad: TV reception is bad , certainly not HD. Bar is expensive, €7.50... More

Was this review helpful? Yes 1
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear David Robert J, We thank you for your review. We took good note of your comments. Be assured that we always do our best for guests to spend a pleasant stay with us. We hope to have the pleasure to welcoming you back on your next visit in Toulouse More

london
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked a night at the hotel and we try to cancel 2 days before. We just wanted to change the date because of family problems. It is impossible to cancel. They are desperate for the money. All that different rules to book a room is confusing and stupid. Plus the booking was made via "booking. com" which made no... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Nigeltony, We thank you for your comments. However the condition of the reservation are mentionned when the booking is made. We also find rates that allow you to modify or cancel the reservation up to the day of arrival. More

Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel located in Toulouse's historic center. There are a few things you need to know about the rooms. The first room I was given on the 6th floor was dark and depressing: it is a historic building, there may be rules about changing the size of windows. I was given another room, much lighter, on the 4th floor. The... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear windinthewillows, We would like to thank you for sharing your review. We will pass your nice comments on to our team members. However, we are sorry you were not fully satisfied with your room luminosity. Our hotel is indeed classified as Historic Monument, a status that limits the structural changes that we would make. We have taken note of... More

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Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza

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