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All 135 Toulouse hotels

Crowne Plaza Toulouse

5.0 of 5 Hotel   |   7 Place du Capitole, 31000 Toulouse, France (Saint Rome)
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74%
Ranked #23 of 135 hotels in Toulouse
Certificate of Excellence 2013
A recent review
  • Reviews (319)
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319 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a work trip for my wife and my daughter and I tagged along. The location was perfect for starting a Toulouse foot tour everyday and you are located right at the Capitole square. The staff was perfect in getting us checked in, settled and helping us with planning everything from dining to the AirBus tour, to taxis, etc.... More

Was this review helpful? Yes 1
TLSFR, Room division Manager at Crowne Plaza Toulouse, responded to this review

Dear YYC-dad, We thank yo for your comments and pass them on to the hotel staff. We are looking forward to welcoming you on your next visit to Toulouse. More

Washougal, Washington
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The best thing about this hotel is the location on the Place du Capitol. You are in the middle of everything, and can easily walk to anything within the old city and along the Garrone. I was on business travel with the work being outside the city and I enjoyed being in the city instead off outside. Just note that... More

Was this review helpful? Yes 1
TLSFR, Room Division Manager at Crowne Plaza Toulouse, responded to this review

Dear Jon H, Thank you for taking the time to give us your feedback. We hope to me your next stay with us remarkable. We look forward to welcoming you back. More

Mountain View, California
Top Contributor
54 reviews 54 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When you have a 5 star sign on your door you should live up to that standard. The location is great, just steps from the Capitole. Lots of restaurants nearby as is the metro. All of the tourist attractions are in walking distance. The room is also quite nice. So why 3 stars? My towels were not fresh, I had... More

Was this review helpful? Yes 1
TLSFR, Room division Manager at Crowne Plaza Toulouse, responded to this review

Dear Shen_Jack, We would like to take the time to thank you for your feedback. We take note of your comments and will make sure that our service can be improved. We hope you will trust Crowne Plaza Hotel Toulouse in the future. More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2014

Love the location. Even though my reservation is for 2 beds, I was offered a king-size bed at the front desk before I corrected it. Breakfast is pretty good. Front desk is pretty helpful. Internet is not fast enough.

Was this review helpful? Yes 1
TLSFR, Manager at Crowne Plaza Toulouse, responded to this review

Dear House R We do thank you for your comment. We will pass on your comments to the hotel staff. We hope to have the pleasure to welcoming you on your next visit in Toulouse. More

Lystrup, Denmark
Top Contributor
97 reviews 97 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 23, 2014

My husband and I booked here for four nights through the website. Check in went very well with a friendly English lady on reception. I had a gold card and was very pleased to be given an upgrade to a Club Room from the King Bed Premium we had booked. We also had use of the Club Lounge upstairs for... More

Was this review helpful? Yes 2
TLSFR, Room Division Manager at Crowne Plaza Toulouse, responded to this review

Dear Wilma S We thank you for our comments. We are happy to read that you enjoyed your stay at the crowne Plaza. We took note of your remarks and pass them on to the each head of department. We hope to have the pleasure to welcoming you on your next visit in Toulouse. More

san francisco
Contributor
19 reviews 19 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 7, 2014 via mobile

Well first of all i highly recommend this city. i really was surprised with the beauty and activities the city had to offer. when we arrived we took the aeroport navette to the city center (5 euros, pay in office right in front of the bus stop in terminal c,arrivals) the airport is pretty near to the city. we got... More

Was this review helpful? Yes 2
TLSFR, Rooms Division Manager at Crowne Plaza Toulouse, responded to this review

Dear Pitufala, We are happy to read that you enjoyed your stay at the Crowne Plaza hotel. We hope to have the pleasure to welcoming you on your next visit in Toulouse. More

Barcelona, España
Top Contributor
75 reviews 75 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 5, 2014

Walking distance to absolutely everywhere, great room, nice breakfast... We booked through booking.com and we got a great deal. The only bad thing, the street noise, but that's when earplugs come in handy ;-)

Was this review helpful? Yes 3
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear ITQ, Thank you for your kind feedback. We are happy you decided to stay at our hotel and hope that you will have the chance to stay with us again. Please note that the hotel has rooms facing different directions and rooms in the inside of the building. Should you wish a quiet room facing our inner patios, please... More

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 31, 2013

Spent one night at this hotel on a road trip from Paris to Barcelona. The hotel is located on the main square and due to the Christmas market in the square most of the roads were closed. It took us over an hour to figure out that you have to press an intercom on the side so that someone automatically... More

Was this review helpful? Yes 2
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Supsaf, Thank you for recommending our hotel. We are sorry about the troubles you encountered to get to our hotel, please note that Sat Nav are not all up to date regarding Toulouse’s city centre as a lot of roads have changed. The easiest access to get to us is through square Wilson; once on the Capitole square you... More

Pembroke Pines, Florida
Top Contributor
53 reviews 53 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 15, 2013

We stayed at this hotel as part of tour with Odyssey Unlimited. The rooms were very well appointed and clean. The staff was very friendly and the concierge game us good suggestions for meals.The hotel is close to lots of restaurants and shops.I recommend a nearby restaurant called The Winter Garden. Great food and excellent service.

Was this review helpful? Yes 3
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear BiggestPhilliesFan, Thank you for your lovely comment. Our team will be very pleased to hear your feedback. We hope to welcome you again next year to discover more of our city. More

seattle
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 15, 2013

We are in low 50's in Toulouse for DH's work. I was there for pleasure. This was the only hotel we were allowed to chose from his company's approved list that wasn't by airport. We hoped for the best & it seemed the location would be ideal. We were very happy with the hotel, our room, friendly & helpful staff... More

Was this review helpful? Yes 2
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear goodsam_pam, Thank you for sharing your experience. We are happy you enjoyed your time in our hotel and in Toulouse. We are currently trying to improve our internet connection to offer a better service to our guests. As for breakfast, I am sure you our team will appreciate your feedback. More

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Additional Information about Crowne Plaza Toulouse

Also Known As:
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Address: 7 Place du Capitole, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#21 Family Hotel in Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Official Description (provided by the hotel):
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square.Our Gastronomic restaurant called L Autan-tic invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking, our Summery Restaurant, The Grand Patio proposes salads and provençal grills. And to finish your evenings, the Plaza Bar welcomes you to spend Jazzy nights every Tuesdays and Thursdays.Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#11 Luxury Hotel in Toulouse #17 Business Hotel in Toulouse #21 Family Hotel in Toulouse
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square.Our Gastronomic restaurant called L Autan-tic invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking, our Summery Restaurant, The Grand Patio proposes salads and provençal grills. And to finish your evenings, the Plaza Bar welcomes you to spend Jazzy nights every Tuesdays and Thursdays.Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 
Number of rooms
162

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