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All 135 Toulouse hotels

Crowne Plaza Toulouse

5.0 of 5 Hotel   |   7 Place du Capitole, 31000 Toulouse, France (Saint Rome)
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Ranked #22 of 135 Hotels in Toulouse
A recent review
4 of 5 stars reviewed 6 days ago
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403 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I guess this hotel is really all about location, location, location. We had an executive club room looking over the Place. Great views; but there was a bit of noise: late at night and early in the morning. Having said that once we got to sleep we stayed asleep, beds were comfy and bathroom was medium size and well appointed.... More

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Cicero, Indiana
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right off Capitole Square in Old town. There are food and art markets on the square daily and entertainment nightly. The square is surrounded by outdoor restaurants. The hotel has a very good restaurant of its own. The hotel is clean and modern. I would stay here again.

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Albufeira, Portugal
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfectly located right next to the Capitole of Toulouse.... surrounded by restaurants, bars and cafés, so you are spoiled for choice. The reception staff spoke English, so if your French isn't up to scratch... then don't worry! Bed was extremely comfortable (too comfortable! I didn't want to get out of bed!). My first time here (and at a Crowne Plaza... More

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Market Deeping, United Kingdom
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked the Crown Plaza expecting to be well spoilt for a few days in Toulouse. The position of the hotel is great. Our room was well appointed, but noisy at times and we were able to hear water running, people washing etc. in the rooms next door, TV noise and tables & chairs being moved about early morning in... More

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IHGCare, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear CarolineOs, Thank you for taking the time to express your thoughts and concerns about your recent stay. I am pleased that you found our staff to be generally accommodating and friendly. However, I'd like to apologize for the issues encountered with the room you were given and breakfast experience being sub par. We have taken note of the points... More

Top Contributor
92 reviews 92 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on the edge of the Place du Capitole in Toulouse, the main square of this fine city. The hotel building itself has a long history and allows guests to walk straight out onto the Place. We only stayed one night and chose to eat both Dinner and Breakfast in the town, but our room was of a... More

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Senior Contributor
49 reviews 49 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been traveling to Toulouse for the past 17 years on business quite a lot. This is the hotel I prefer to stay at whenever I can. I love almost everything about it - the staff, the location, the rooms, the breakfast. My only concern during my latest stay was excessive noise coming from the adjacent room and somebody's... More

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Ponte Vedra Beach, FL
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I will drive about anywhere but it took the desk clerk on the phone encouraging me the last 200 meters to forge through the pedestrians and very narrow streets to get to the car park "Capitole." But then the fact that she stayed with me on the phone was my first indication that I was going to love the hotel.... More

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Fort Myers, Florida, United States
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We requested the Crowne Plaza Club room with access to free continental breakfast and wine/appetizers. Room was large with loveseat and lounge chair and king bed. Best towels this trip and three types of plugs for every country's appliances over the desk. Very helpful staff. Only issue was getting a taxi from train station to hotel. Taxis refused us and... More

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14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was travelling on business and apart from the location which was excellent, I could not work out why this place has 5 stars? The breakfast room is cramped, the hallway unimpressive. The musac in the courtyard starts at 6am. My mini bar was not restocked and when I left they ordered me a 5.30am taxi and and a 6am... More

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IHGCare, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear genevieve d, Thank you for staying with us, and for writing a review. While we are pleased that you chose our location for your business needs, we regret that certain aspects did not make for an exemplary hotel stay. Please accept our apologies for any inconvenience regarding the breakfast area, challenges with the noise, and less than satisfactory service... More

Glendale, Arizona
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The location is great and the room was clean and a good size which is not always the case in Europe. The staff was pleasant, but I would not say they were overly helpful. I was a bit shocked to find we had been charged for two breakfasts at 25 Euro each that we had never eaten. They quickly removed... More

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Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza

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