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All 135 Toulouse hotels

Crowne Plaza Toulouse

5.0 of 5 Hotel   |   7 Place du Capitole, 31000 Toulouse, France (Saint Rome)
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Ranked #23 of 135 Hotels in Toulouse
A recent review
5 of 5 stars reviewed 1 week ago
penwer Germany
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417 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germany
Top Contributor
71 reviews 71 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Situated in the main square the hotel is ideally situated for visiting the town. We had a room at the rear of the hotel overlooking the breakfast patio which made is very quiet. The beds were extremely comfortable and the air conditioning worked well. The staff were mainly very pleasant and friendly however when we had lunch in the hotel,... More

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Pau, France
Top Contributor
52 reviews 52 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the night, the great location allowed us to be within walking distance from everything we wanted to see in Toulouse. The staff were very friendly and spoke good English. We had a great night sleep, the room was quiet and very comfortable. We parked the car in the nearby underground car park (26 euros for the... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Elle D, Thank you very much for your comment ! We are very pleased that you enjoyed our location and our beddings. We will share your compliments with our staff and will be delighted to welcome you back soon ! More

York, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Fantastic location close to Place de Capitole with lots of bars and restaurants in walking distance. Rooms are well equipped, clean and quiet. Breakfast is a good selection with fresh omelettes made to order. Staff very helpful. The restaurant was under refurbishment during this visit but it did not spoil my trip. Would recommend for sure. Chez Emille restaurant is... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Jojo2527, Thank you very much for your comment. We are delighted to learn that you had such a nice stay with us and that you enjoyed our central location. All your compliments have been passed on to our teams. The refurbishment of our restaurant is now over and we hope that we will have the pleasure of welcoming you... More

Toulouse, France
Top Contributor
184 reviews 184 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Crowne Plaza is the perfect place to stay for a visit to Toulouse. It is in the heart of the city centre. Parking is close by and staff are welcoming and helpful. The rooms are good with the beds better than many places I've stayed in if a good nights sleep is something your looking for. Breakfast is plentiful... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear R0berta60, We thank you for your comments. we were pleased to read that you had a pleasant stay with us. We hope to have the pleasure to welcoming you on your next visit in Toulouse More

London
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is right in the centre of Toulouse and within walking distance of most attractions. Very comfortable, excellent service and friendly staff. The only thing we didn't like was the price of breakfast (25 euros) so we only had that once. There is an excellent café in the square which sells a superb breakfast for 8 euros (turn left... More

Was this review helpful? Yes 1
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Elcoronel, We thank you for your positive comments. Ths staff will be happy to read they did participate in it's success. We hope to have the pleasure to welcoming again in the future. More

Sao Paulo, SP
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

i'd like to know why a hotel of this category has a poor service the WiFi..The room has free wifi for only one device and lasts only 20 hours or less. Every day you have to ask another password and the concierge asks many questions before giving you another password. I'd like to know why a cheaper hotel can give... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear AMBB54, We thank you for your comments. We are sorry to read that you encountered problem with our wifi connection and we do apologize for it. The system has just been changed and some ajustment were done during your stay which made the connection not fully operationnal. The access code which is now valid through the whole stay allow... More

Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 17, 2014

I guess this hotel is really all about location, location, location. We had an executive club room looking over the Place. Great views; but there was a bit of noise: late at night and early in the morning. Having said that once we got to sleep we stayed asleep, beds were comfy and bathroom was medium size and well appointed.... More

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Emmamweston, We thank you for your comments. we were pleased to read that you enjoyed your stay with us. We hope to have the pleasure to welcoming you in the near futur. More

Cicero, Indiana
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 16, 2014

This hotel is right off Capitole Square in Old town. There are food and art markets on the square daily and entertainment nightly. The square is surrounded by outdoor restaurants. The hotel has a very good restaurant of its own. The hotel is clean and modern. I would stay here again.

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TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Yvonne C We thank you for your comments. we were pleased to read that you enjoyed your stay at the Crowne Plaza Hotel in Toulouse. We are looking forward to welcoming you again. More

Albufeira, Portugal
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 10, 2014

Perfectly located right next to the Capitole of Toulouse.... surrounded by restaurants, bars and cafés, so you are spoiled for choice. The reception staff spoke English, so if your French isn't up to scratch... then don't worry! Bed was extremely comfortable (too comfortable! I didn't want to get out of bed!). My first time here (and at a Crowne Plaza... More

Was this review helpful? Yes 1
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear AKDC88, We thank you for your comments. We were pleased to read that you had a pleasant and relaxing stay with us. We hope to have the pleasure to welcoming you in the next futur. More

Market Deeping, United Kingdom
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 6, 2014

We booked the Crown Plaza expecting to be well spoilt for a few days in Toulouse. The position of the hotel is great. Our room was well appointed, but noisy at times and we were able to hear water running, people washing etc. in the rooms next door, TV noise and tables & chairs being moved about early morning in... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear CarolineOs, Thank you for taking the time to express your thoughts and concerns about your recent stay. I am pleased that you found our staff to be generally accommodating and friendly. However, I'd like to apologize for the issues encountered with the room you were given and breakfast experience being sub par. We have taken note of the points... More

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Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza

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