Citadines was booked for me by the travel department of another company on whose behalf I was making the trip, so I was unaware that this was an "apartment hotel". Each room (or studio if you prefer) has a small kitchen with fridge, microwave, dishwasher, two cook plates and a somewhat motley collection of plates, cutlery and glasses (some of... More

Run from the hotel please don't come near it . The staff are not helpful .💩 The hotel is three star but I say it is one star really. They don't clean your room and the floor are discusting if you walk your leg will be black the room is tiny the bed is small. The A/C is all dusty.... More

I didn't want to rate this place "Average", but it wasn't quite "very good" The main hotel was very clean & well maintained however our room could have done with a bit more of a deep clean! The sofa & carpets were both quite stained in places & the stairs and hard surfaces were all very dusty. However the important... More

It was not my first time staying at the Citadines in Toulouse but how I wish it was my last. I agree that it is located at the most central of locations in Toulouse, that there is a well stocked mini market right next to it, not forgetting the famous L'Entrcote restaurant just across and the Metro and airport coach... More

On the good site: The hotel is well located. The staff was very friendly and helping out in order to fix the internet connection. On the other hand, we had dirty water (redish rusty or at times even black) for 3 days when we turned on the warm water. Talking to other guests they reported the same problem. The receptionist... More

The hotel is small, clean, friendly and at the centre of town. i stayed there for 10 nights. i enjoyed my stay. i liked the location and the friendness of the staff. THe rooms are large and bright, and the the small Kitchenette is handy. There is some noice due to manitinance going on at the hotel.

Stayed there for a week during a business trip last month and felt very well welcome by the friendly staff. Residence apartment are clean and extremely pratical / well equiped, in addition to a convenient location. Will surely be back next time. Thank you

The staff is bad to you. We stayed for a month and they never came to clean and there are spiders every where. It is very dirty like a junkyard. The doors are easily broken and the cards dont work. Latterly my little brother had allergy from the room. The A/C is very dirty and hardly works. The only good... More

What a horrible hotel. Run, don't walk from this place!!! Very friendly staff, as they tell you there is nothing they can do about your horrible room, or the light that is burned out in the hallway. I was even told to bring down the burnt out light bulb, and asked if I could replace it myself. Fortunately my smart... More