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Novotel Toulouse Aeroport

#29 of 135 Hotels in Toulouse
GreenLeadersBronze level
23 Impasse de Maubec, 31300 Toulouse, France
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1 room 1 guest
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388 Reviews from our TripAdvisor Community

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Traveler rating
    110
    182
    73
    18
    5
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120
68
64
149
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (388)
  • Mar-May only
    (83)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (62)
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Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived early at 1145hrs and were told that the hotel was busy last night and the 2 rooms we had booked would not be ready for 1hour. We thought no problem as we were 15minutes early and that we would wait as it was only 1hr. we went back in after 1hr and were told by a different receptionist... More 

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Was this review helpful? Yes
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

We apologize for this inconvenience which badly begin your stay in our hotel, we try every day to do the best to give a clean room as soon as possible to our guests, corresponding to their special requests on the reservation, the information was not enough clear from us, not enough communication with housekeeping service, we are really sorry about... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 5 in 2 rooms on 15th August 2015. The staff were brilliant & spoke very good English (something we had struggled with whilst in France) 3 kids loved the pool & it was also warm which was a bonus. We had complimentary breakfast before our flight at 7am. Free secure parking. Would definitely return... More 

Was this review helpful? Yes
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Toulouse Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

The Hague, The Netherlands
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Kind staff at arrival and check out. We had a problem with our reservation and they solved it very well. The hotel building is old but it was clean and well maintained. Basic room. The bed was actually very good with a good choice of pillows. The quality of the dinner and breakfast were a big let down with a... More 

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RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review
Google Translation

Merci beaucoup de votre retour suite à votre séjour dans notre hôtel. Nous sommes ravis d'avoir pu vous aider et... More 

Amsterdam, The Netherlands
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 26, 2015

We, family of 4 stayed, in this hotel for a stopover. The hotel is right of the périphérique of Toulouse, but is very quiet. The room is very clean, had air conditioning and has a very comfortable bed. The children sleep on a couch bed, but have their own mattresses. There's lots of facilities for children: a pool, tennis court,... More 

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RespHebergement, Responsable hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you very much for your feed back about our hotel. Our hotel has an ideal place for a stop, with big and closed carpark, garden, swimming pool and some plays areas for adults and kids. Restaurant is open 7/7 days. Waiting for your next visit. More 

The Hague, The Netherlands
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 19, 2015

Although the name of the hotel suggests differently, it is not located very nearby the airport. Stayed three times, in the meanwhile. Rooms not always clean: in many rooms dirty stains in the carpet. Bathroom and toilet is clean. Staff behind the reception is very friendly and helpfull, some staff in the restaurant can be more attentive to the customer.... More 

Was this review helpful? Yes
RespHebergement, Responsable Hebergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your feed back. Our hotel is at 6 km from the airport and connect with it by shuttle in 8 minutes. This location permitted to have a quiet hotel, near airport. Our shuttle is free and available from and to airport from 5.30am to midnight 7/7 days. All our garden and terrace has been renovated last year.... More 

Australia
2 reviews
4 of 5 stars Reviewed July 5, 2015

We stayed here for one night after 36 hours in transit travelling from Sydney to Toulouse via Hong Kong. All we wanted was a decent nights sleep and an ok breakfast in the morning and we got just that. Rooms are tiny but clean and staff were friendly. Breakfast basic but good... Fresh fruit and croissants. Ample secure parking in... More 

Was this review helpful? Yes
RespHebergement, Responsable hebergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your feed back. We are happy that you found the sleep and the calm which you needed, for the period of transit. If you had been able to stay longer you would have appreciated our fitness room, our video games, our bookplace, as well as all our exterieurs spaces (tennis, swimming pool, ping-pong). We hope that your... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 30, 2015

The hotel was booked as I couldn't get into my usual brand, so was being my first time it was all the usual things....wasn't quite sure where it was, wasn't dazzled by the first impressions of the outside of the hotel, wasn't sure of where things where in the hotel (gym, restaurant, lifts to the room) and lastly how clean... More 

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RespHebergement, Responsable hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your comment. We are delighted that your first stay in our establishment pleased you! Hidden at the end of a little street, our hotel reveals from arrival a haven of peace. Big garden, swimming pool, games for children, tennis court, and restaurant make the happiness of all guests. We hope to welcome you back on your next... More 

Angles, France
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 29, 2015

I used the hotel for a night before a flight, taking advantage of their free parking while I was away. All went well until 5.30am when I had arranged an airport drop off by the hotel. Nobody turned up to drive the minibus and I had to press the receptionist to order a taxi, which failed to turn up too.... More 

Was this review helpful? Yes
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your comment. We are really sorry about the confusion on your check out about the shuttel. The shuttle, on booking, leaves to the airport, all 30 minutes. This service operates from 5:30 am to midnight and is free. I made a point with receptionnistes to understandthe situation and not make any more live this situation to our... More 

Nodebais
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 19, 2015

Nothing special, but you have a shuttle every 30 minutes between airport and hotel if needed. Rooms are as usual and clean. Restaurant is not bad at all. Good breakfast. Small bar if you are with a group of colleagues. For a night close to airport you can use this hotel.

Was this review helpful? Yes
RespHebergement, Responsable hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your comment. Our hotel is done to have an easy life. Near airport (easy with our free shuttle bus), near the city (easy with bus and tramway), fitness, terrasse, garden, restaurant and bar on site !!! Easy life ! See you soon ! More 

Zurich, Switzerland
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 27, 2015

Average but worth the price. Located close to the airport and the CHU Toulouse. Ideal for business. Small but sufficient Gym. Restaurant OK. Breakfast also more than usual. What can I say. OK but still nothing exiting.

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RespHebergement, Responsable hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your comment. We are based between city center and airport, in front of Purpan's Hospital. On spot, we have Fitness center, bar, restaurant and in the room, sound box, television including BEIN Sport chain, and more than 40 chains in French, English, Deutsch and Spanish. Nearby our hotel you will find, supermarket, some restaurants, and running way.... More 

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