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Novotel Toulouse Aeroport

#35 of 134 Hotels in Toulouse
GreenLeadersBronze level
23 Impasse de Maubec, 31300, Toulouse, France
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Novotel Toulouse Aeroport
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416 Reviews from our TripAdvisor Community

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spain
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The breakfast was 16€ and was not good at all, not even fresh fruit besides apples. Also, the staff was really unpleasant and, although they gave a coffe from the caffeteria to the guys in the table next to me, when I asked for it, they told me to use the machine, which was actually awful. I give 3 stars... More 

Helpful?
Thank luanjot
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

I am visiting on a business trip for one night and have found the staff to be extremely accommodating, all are smiling and genuinely happy to be at work. The food in the restaurant was delicious and I was lucky enough to visit on Beaujolais Nouveau day to find they even had amazingly delicious wine and Charcuterie in reception for... More 

Helpful?
Thank James R
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you very much for your excellent commentary. We are really happy to know that you loved your stay with us and we are waiting for your return. Our team works hardly every day to make each stay special. Thank you again and see you soon! More 

Hamburg, Germany
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 15, 2015

The hotel is located approx. 6 kilometres away from the Toulouse airport. That's often the case for airport hotels, a need for a shuttle or taxi. For the traveller arriving late at night it's not comfortable and as at the Toulouse airport actually some construction work is on-going, the hotel shuttle is difficult to find. Finally I took a taxi,... More 

Helpful?
Thank Arnd S
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your nice comment. Our shuttle is free and available from 5.30am to midnight, every 30min on demand. The meeting point for all hotels of Toulouse is front of the door B arrival gate, you can see outside a sign "hotels and entreprises". The way by taxi is around 25 Euros from and to the airport and if... More 

Reading, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 27, 2015

It is OK. Thats pretty much it really. It's more expensive then the usual Novotels but I guess being close to the airport it would be. Rooms could do with a bit of renovating as things look a bit worn out, seal around the window in our room was not very good so sound/air was leaking in. They did do... More 

Helpful?
Thank superraxx
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you very much for your long comment, it is very nice to have your good but also your bad feel back, it is really important for us because we do our best every day to help you to enjoy your stay. We are located 10 min by car from the airport and the city center of Toulouse, in a... More 

Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 18, 2015

We arrived early at 1145hrs and were told that the hotel was busy last night and the 2 rooms we had booked would not be ready for 1hour. We thought no problem as we were 15minutes early and that we would wait as it was only 1hr. we went back in after 1hr and were told by a different receptionist... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank baggie1066
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

We apologize for this inconvenience which badly begin your stay in our hotel, we try every day to do the best to give a clean room as soon as possible to our guests, corresponding to their special requests on the reservation, the information was not enough clear from us, not enough communication with housekeeping service, we are really sorry about... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 17, 2015 via mobile

We stayed as a family of 5 in 2 rooms on 15th August 2015. The staff were brilliant & spoke very good English (something we had struggled with whilst in France) 3 kids loved the pool & it was also warm which was a bonus. We had complimentary breakfast before our flight at 7am. Free secure parking. Would definitely return... More 

Helpful?
Thank Samikenz1988
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Toulouse Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

The Hague, The Netherlands
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

Kind staff at arrival and check out. We had a problem with our reservation and they solved it very well. The hotel building is old but it was clean and well maintained. Basic room. The bed was actually very good with a good choice of pillows. The quality of the dinner and breakfast were a big let down with a... More 

Helpful?
Thank MMFA
RespHebergement, Responsable Hébergement at Novotel Toulouse Aeroport, responded to this review
Google Translation

Merci beaucoup de votre retour suite à votre séjour dans notre hôtel. Nous sommes ravis d'avoir pu vous aider et... More 

Amsterdam, The Netherlands
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 26, 2015

We, family of 4 stayed, in this hotel for a stopover. The hotel is right of the périphérique of Toulouse, but is very quiet. The room is very clean, had air conditioning and has a very comfortable bed. The children sleep on a couch bed, but have their own mattresses. There's lots of facilities for children: a pool, tennis court,... More 

Helpful?
Thank jover74
RespHebergement, Responsable hébergement at Novotel Toulouse Aeroport, responded to this review

Thank you very much for your feed back about our hotel. Our hotel has an ideal place for a stop, with big and closed carpark, garden, swimming pool and some plays areas for adults and kids. Restaurant is open 7/7 days. Waiting for your next visit. More 

The Hague, The Netherlands
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 19, 2015

Although the name of the hotel suggests differently, it is not located very nearby the airport. Stayed three times, in the meanwhile. Rooms not always clean: in many rooms dirty stains in the carpet. Bathroom and toilet is clean. Staff behind the reception is very friendly and helpfull, some staff in the restaurant can be more attentive to the customer.... More 

Helpful?
Thank Kalkeren
RespHebergement, Responsable Hebergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your feed back. Our hotel is at 6 km from the airport and connect with it by shuttle in 8 minutes. This location permitted to have a quiet hotel, near airport. Our shuttle is free and available from and to airport from 5.30am to midnight 7/7 days. All our garden and terrace has been renovated last year.... More 

Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2015 via mobile

We stayed here for one night after 36 hours in transit travelling from Sydney to Toulouse via Hong Kong. All we wanted was a decent nights sleep and an ok breakfast in the morning and we got just that. Rooms are tiny but clean and staff were friendly. Breakfast basic but good... Fresh fruit and croissants. Ample secure parking in... More 

Helpful?
Thank sophandben
RespHebergement, Responsable hebergement at Novotel Toulouse Aeroport, responded to this review

Thank you for your feed back. We are happy that you found the sleep and the calm which you needed, for the period of transit. If you had been able to stay longer you would have appreciated our fitness room, our video games, our bookplace, as well as all our exterieurs spaces (tennis, swimming pool, ping-pong). We hope that your... More 

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