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Novotel Toulouse Centre

5 place Alfonse Jourdain, 31000 Toulouse, France
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1 room 1 guest
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Novotel Toulouse Centre
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520 Reviews from our TripAdvisor Community

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Traveler rating
    98
    264
    131
    18
    9
See reviews for
200
115
38
146
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (520)
  • Mar-May only
    (98)
  • Jun-Aug only
    (250)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (59)
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London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Friendly staff, modern facilities, nice family room, well located, good price (around 90 euros), wifi works well. Only griefs: food can be expensive and you have to pay for parking (which is free for some other centrally located hotels).

Was this review helpful? Yes
H0906GL, Front Office Manager at Novotel Toulouse Centre, responded to this review

Dear Customer, Thank you very much for your kind comments regarding our hotel and staff members. We are pleased to learn that you had a nice stay, and we are looking forward to welcoming you once again in our establishment in the future. Kind Regards, Céline Congé Room Division Manager More 

Perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

we travelled to Toulouse for a wedding, from Australia , first impression , I was not sure as we have stayed in a lot of hotels,, after a mixup in our booking, they were quick to rectify , gave us a room, my first impression once again , no drawers , very little hanging space , but the room was... More 

Was this review helpful? Yes
H0906GL, Front Office Manager at Novotel Toulouse Centre, responded to this review

Dear Customer, Thank you very much for your kind comments regarding our staff members and location. You opinion regarding the rooms is very valuable to us and has been taken into consideration. We are pleased to learn that you had a nice stay, and we are looking forward to welcoming you once again in our establishment in the future. Kind... More 

Washington DC, District of Columbia
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Since I was with a tour group, I had no control of selecting my hotel. The biggest drawback to the hotel is its location. If you are coming to Toulouse for sightseeing, I don't recommend staying here. It is a long walk to the old town, and you have to pass through some uneasy sections in order to get there.... More 

Was this review helpful? Yes
H0906GL, Front Office Manager at Novotel Toulouse Centre, responded to this review
Google Translation

Cher Client, Vous avez pris le temps de nous faire part de vos commentaires concernant votre séjour dans notre établissement... More 

Milton Keynes, United Kingdom
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 27, 2015

This hotel is right next to a Metro stop and close to all the main bus lines (to airport, train station). Only a 15 minute walk to the town centre and next to the Japanese gardens. The rooms are dated and tired looking, but comfortable enough. Free wifi throughout. The swimming pool is small and with only a handful of... More 

Was this review helpful? Yes
H0906GL, Front Office Manager at Novotel Toulouse Centre, responded to this review

Dear Client Thank you for sharing your experience and for recommending our hotel. We are happy to hear that you enjoyed our hotel location, and concerning our rooms, we are hoping to redo some of them soon. We are hoping to welcome you once again in the future. Kind Regards, Céline Congé, Room Division Manager More 

glesga
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015

Arrived early and room was ready, children well looked after, pool clean and pleasant, restaurant food good, all staff helpful and willing, breakfast extensive choices, overall one of the best Novotels that I have stayed in, easy access to park direct from hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
H0906GL, Front Office Manager at Novotel Toulouse Centre, responded to this review

Dear Customer, Thank you very much for your kind comments regarding our hotel. We are pleased to learn that you had a nice stay, and we are looking forward to welcoming you once again in our establishment in the future. Kind Regards, Céline Congé Room Division Manager More 

France
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 30, 2015

Stayed here recently with our two children. The location is good as you can easily walk to the centre. The hotel is clean and the breakfast is usual Novotel standard so adequate enough. Only bad points are the sofa bed is old and very unconfortable to sleep on and no hooks at all in the bathroom. Car park is 9... More 

Was this review helpful? Yes
H0906GL, Responsable réception at Novotel Toulouse Centre, responded to this review

Dear customer, We thank you for taking your time to share your experience with us. We are glad to learn that you appreciate our location. As you say, we are only a 15 minute walk from the Capitole square, and at the same time we are in a very calm area next to the Japanese Garden. We are sorry to... More 

Cairo, Egypt
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed there while traveling with a school group - without the students ! - and they were renovating - but despite that it was a good stay. The breakfast was great, the room was clean, comfortable. Staff were friendly and helpful

Was this review helpful? Yes
H0906GL, Responsable réception at Novotel Toulouse Centre, responded to this review

Dear Customer, Thank you very much for your kind comments regarding our hotel and staff members. We are pleased to learn that you had a nice stay, and we are looking forward to welcoming you once again in our establishment in the future now that the renovation is finished. Kind Regards, Céline Congé Room Division Manager More 

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