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Novotel Toulouse Centre

5 place Alfonse Jourdain, 31000 Toulouse, France
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Novotel Toulouse Centre
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Ranked #47 of 135 Hotels in Toulouse
A recent review
4 of 5 stars reviewed 3 days ago
kpnaar Cairo, Egypt
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463 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairo, Egypt
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed there while traveling with a school group - without the students ! - and they were renovating - but despite that it was a good stay. The breakfast was great, the room was clean, comfortable. Staff were friendly and helpful

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights , no warning given of the major overhaul to reception bar & restaurant. As we stayed for 5 nights , it was a bit disappointing, obviously hotels have to referb, but it would have been nice to know in advance. Had an executive room overlooking the park with a large terrace. Breakfast was o.k but... More 

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Top Contributor
62 reviews 62 reviews
45 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 5 nights over the Easter period with friends. As others have said before, arrived during renovation works where practically the whole downstairs out of bounds including pool, apart from business centre which was a makeshift reception/bar/restaurant. Not a big deal except we had especially picked this hotel for its large restaurant/lounge area as we were meeting friends and... More 

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Top Contributor
54 reviews 54 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I recently stayed at the Novotel whilst on a business trip to Toulouse, The hotel is situated at least 20 minutes walk from the city centre next to the Toulouse Business School - however there is a metro stop 10 minutes walk away at Compans Cafarelli. The hotel is clean, although the decor of the rooms and facilities is a... More 

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H0906GL, Responsable réception at Novotel Toulouse Centre, responded to this review

Dear Customer, We thank you for sharing your opinion with us and for your kind comments concerning our staff members. As you stated, we are currently undergoing renovation to modernize our establishment. During this period, we have done our best to maintain the quality of our services, time slots have been established (09h00 to 18h00) to cause the least possible... More 

Chester, United Kingdom
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 8, 2015

Stayed here on business and found the reception has been relocated in a small restaurant with a locking door that needs to be opened by the staff every time someone arrives. This meant that at breakfast you had to push past those checking out and there was nowhere at all to sit down. The rooms were OK though but I... More 

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H0906GL, Responsable réception at Novotel Toulouse Centre, responded to this review

Dear Customer, We thank you for shearing your experience with us concerning your stay at our hotel. We are highly concerned about our customers' wellbeing and we are very sorry to hear that your stay has not fulfilled your expectations. We are indeed currently undergoing renovation until mid April with the objective of ensuring our customers comfort. We are doing... More 

Torquay, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 14, 2014

Stayed overnight at this modernish hotel in downtown Toulouse. Hotel is located about 5 minutes taxi ride from the mainline station and 20 minutes from the Airport. Entering the large open lobby, there is a small bar to the rear and a restaurant adjoining. Check in was prompt and efficient, I am Accor Platinum, so received a voucher for a... More 

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Wyoming
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 19, 2014

Pros Efficient front desk, bar, and breakfast staff. Next to the Jardin japonais and 100m from the Canal du Midi for those that need to stretch their legs. Pretty good WiFi in the room no extra cost. Within a few blocks of local restaurants. Relatively close to the airport. Paid, secure parking on site Cons Paid parking. I don't want... More 

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Minnesota City, Minnesota
Top Contributor
120 reviews 120 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed October 5, 2014

I visited Toulouse for the first time in Sept. This was a business trip. This hotel was a nice mixed location close enough for walking to old town and not far from the airport. It was a little out of the way from the metro if you don't know where you are going. If you have a map the metro... More 

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Leeds, United Kingdom
Top Contributor
185 reviews 185 reviews
12 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed for 5 nights. Five minutes plus walk to the Metro, skirting the park, 10-15 minutes ride to the Capitole or Train Station with a one change. If arriving by road, hotel is just off the ring road so you avoid the mostly narrow city centre streets. Rooms are clean & modern especially the bathrooms. My room had a nice... More 

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