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Mercure Toulouse Saint Georges

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rue saint Jerome - Pour GPS : 1 rue Paul Meriel, 31000 Toulouse, France
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Mercure Toulouse Saint Georges
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312 Reviews from our TripAdvisor Community

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Traveler rating
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    65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (312)
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Athens, Greece
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent choice for discovering Toulouse. Ideal downtown setting, nice and clean rooms (we were upgraded to a family suite), polite and helpful personnel, and breakfast of a sufficient quantity and superb quality. Nothing to complain about.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
lionel B, Front Office Manager at Mercure Toulouse Saint Georges, responded to this review

Dear NikosZo, First of all, I would like to thank you to take the time to make a coment about your stay in our hotel. We attach great importance to customer satisfaction, I am delighted to hear that your stay was up to your expectations. These positive remarks, concerning courtesy of the staff and the quality of service, strongly motivate... More 

Zurich, Switzerland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located very close the restaurants and shopping area. In fact, it is right next to a shopping mall. My room is updated and modern. My room was comfortable and clean. The only down side for me was the buffet lunch. The choice was very limited. It only offer one main course and 2 side dishes. The breakfast... More 

Was this review helpful? Yes 1
lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear Habs-tina, Thank you for your Great comment about our Location Hope to see you soon in the pink City. Best regards Lionel Bouchand - Hotel Manager More 

Guildford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

No ironing boards in the room neither in reception. If you have to iron a shirt you must go to a dark service room in the 6th floor and do your ironing there as there is only one ironing board in the whole hotel and you are not allowed to take it to your room.

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lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear Anglake, Thank you for your feedback, We are sincerely sorry to hear that your stay did not met your expectation. Your review has been shared with our Housekeeping manager. Sincerely yours, Lionel Bouchand - Hotel Manager More 

The Hague, The Netherlands
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Some place gain charm with passing years, those that were originally decorated in a classic style with good materials. Not so this Mercure hotel, it is simply outdated overall, with a very poor attempt at modernozing the bar and breakfast restaurant. But that is all to complain about. The rooms are comfortable, the staff is friendly, breakfast is decent. About... More 

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lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear Nielsteekens, First of, we thank you for sharing your comment regarding your recent stay among us. We thank you for pointing out our "terrific location". We would be delighted to welcome you back at our hotel and will do our best to make your next stay enjoyable. With our best regards Lionel Bouchand - Hotel Manager More 

Zurich
Level Contributor
63 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 23, 2015 via mobile

Stayed one night in this hotel. From outside it looks not so stylish, but the reception and my room were modern with AC and clean. The breakfast is really great with good choice of meat, bread etc. Walking 5 mintues to metro and also in walking distance to the centre. Has a small shopping mal close to it and also... More 

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lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear luckymaaa, Many thanks for leaving this sweet comment on TripAdvisor. We are particularly happy that you liked our breakfast. Thank you also for pointing out the location of the hotel and the cleanliness of your room. We are looking forward to welcoming you back soon. Sincerely, Lionel Bouchand - Hotel Manager More 

Germany
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 21, 2015

We all know that French hotels can be very different. But I havn`t seen a reeom this small and unwelcoming in a long time. All in all the hotel makes a rundown impression with old elevator, old carpeting and even the outside appearance is rundown. The only nice area to be found is the breakfast room with a nice food... More 

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lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear One Cosmopolitain, We are very sorry to hear about your disappointment and we beg you to accept our sincerest apologies. Your comment has been shared with our breakfast team. Be assured that the corrective measures will be taken. This way, we hope to earn your trust for your next stay among us. Your satisfaction is our priority and we... More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed May 26, 2015

My wife, son(3) and I recently (May 2015) stayed in an apartment room for two nights in this excellent centrally located hotel. Location was perfect with nearby parking, shopping centre and transport all at hand. The meals were the usual good Mecure standard and the staff helpful and friendly. They all spoke excellent English and helped with maps and local... More 

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lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear Andre B, Thank you for taking the time to write on Tripadvisor .For us, guest’s satisfaction is the heart of our job and we are very eager to be in touch with our guest during their stay. We really appreciate your compliments about the Mercure Toulouse Saint Georges. we share them right now with our team. We hope to... More 

Lisbon, Portugal
Level Contributor
112 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel is quite down the center, so the location is excellent. Metro is 5 minutes walk as well as the Capitol. Rooms are good, can not say it is a 4 star hotel room, but still good quality. Bed quality is fair. The bathroom, however, is small. Wi-Fi connect was free and good. Reception staff friendly and helpful. Breakfast... More 

Was this review helpful? Yes 1
lionel B, Propriétaire at Mercure Toulouse Saint Georges, responded to this review

Dear Niebes, We thank your for your nice comments about your recent stay. We are happy you enjoyed your stay in Toulouse, our hotel and its location ! Hoping that you will keep a good memory of your stay here. Best regards Lionel Bouchand - Hotel Manager More 

Ankara
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 16, 2015

I usually stay in Mercure Palace Wilson, but this time they were fully booked and I was guided to Mercure St. Georges. The hotel is rundown with old and very small rooms. The only good thing about the hotel is its location and the breakfast (the best in France so far) but you can definitely stay in much better prices... More 

Was this review helpful? Yes
lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear Mira 2009 We are sorry that the hotel did not meet your expectations, and we beg you to accept our sincerest apologies. We would like to inform you that the hotel refurbishment will begin by the end of the year. Best regards Lionel Bouchand - Hotel Manager More 

Lisbon, Portugal
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 19, 2014 via mobile

Once again a business trip to Toulouse. Where to stay? At my favorite hotel! Keeps on beeing my favorite: rooms are clean, simple, staff fantastic, breakfast delicious, location, the best... What else could we need, except for an improvment on gel/shampoo? We deserve it.. A great and simple hotel, very worthwhile staying at! Congrats to all staff!

Was this review helpful? Yes 1
lionel B, Directeur général at Mercure Toulouse Saint Georges, responded to this review

Dear Fernando F, Thank you for taking your time to post your comments about our hotel and share your experience on Trip advisor. We welcome you to come back visiting Toulouse and it would be our pleasure to give you warm reception again. Faithfully yours, Lionel Bouchand - Hotel Manager More 

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