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All 135 Toulouse hotels

MERCURE TOULOUSE WILSON

4.0 of 5 Hotel   |   7 RUE LABEDA, 31000 Toulouse, France (Wilson)
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MERCURE TOULOUSE WILSON
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Ranked #37 of 135 hotels in Toulouse
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Gian C Brussels, Belgium
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234 people have reviewed this hotel

Traveler rating
    44
    116
    59
    10
    5
See reviews for
23
84
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Carpignano Sesia, Italy
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I've been there for work in December 2013. I found this hotel really nice. The staff is pleasant and nice. I just had breakfast, and it's been not so big but really good and well done. Rooms are well keeped and clean. The hotel is very near the center of the (beautiful) city of Toulouse.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again at the Mercure Toulouse... More

Nefyn, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 20, 2013

It's ok but not plush by any standards . 4 stars possibly only due to location in the centre of town. Rooms are plain . I have stayed in holiday inn express hotels that are better. Easy walk to shops and places to eat. The location is great and only 25 euro from the airport in a cab Average buffet... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We would like to thank you for having taken the time to give us your views on your stay in our hotel. We are undergoing renovations for the room to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in our Mercure Toulouse... More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

Our one night stay worked really well. Good central position to explore Toulouse with parking - although the car park itself is a challenge, especially in a brand new unfamiliar car! Staff were really helpful before and after the stay particularly regarding a package that went the wrong way in the international mail system; they went beyond the norm to... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again, Marie Brossard More

Senior Contributor
26 reviews 26 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Perfect hotel right by the city center. Staff is nice and you can enjoy meals there. Only thing is the parking. It's so tights, had a DS4 ( not a huge car) and was hard to get it out. After battling for 20 minutes could get the car out. A part from that I recommend. But for the parking -1... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We would like to thank you for your comment about your stay at our hotel. My team and I are very grateful for your remarks. Indeed, our parking is quite tight, and we usually recommend it only for vehicles that do not exceed 1m80. Still, I believe that it’s a chance to have an underground parking in the... More

Reading, United Kingdom
1 review
5 of 5 stars Reviewed November 19, 2013

Met with a smile at Reception. We didn`t have breakfast so couldn`t comment on food. Rooms air-conditioned and comfortable. Beds cosy. Bathroom could do with a revamp, but shower worked well and no steamy mirrors to deal with. Slightly larger, fluffier towels would be great. Mini bar not well stocked, but so what?

Review collected in partnership with Accorhotels.com

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We have paid a large attention and want to thank you for your comments. My team and I are very thankful for your compliments. Hope to keep your confidence with Mercure Network. Best regards, Valérie MOIROD Directrice More

Guildford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2013

The staff are quite friendly, and the hotel is in a good location. However, my bed sheet had some underarm hair left over. So I am not sure if the sheets were changed. Good breakfast. We also got a free goodies bag.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Regarding your comments about the sheet, i would like to... More

Helsinki, Finland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 8, 2013

I was on a business trip in Toulouse. My client had booked this hideous hotel for me. I have never seen anything like this, and it's supposed to be a four star hotel! First of all, there was a most awful stinging stink all over the place - a detergent, poison to kill in insect or something like that. I... More

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Customer, Firstly, I am sorry that your stay did not go as you wanted and I present you my apologies. Knowing that I attach particular importance to the quality of service, I'm sorry that you have not alerted my team during your stay. We could not fail to react immediately and give you another room. In any event, our... More

Top Contributor
51 reviews 51 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 26, 2013

Staff are pleasant and our mini suite was spacious and reasonably well equipped But room was stifling hot despite opening windows and neither functioning air con nor fan was available . Breakfast ok but food not replenished 15 minutes from end of serving time. Garage all very difficult unless you have a SMART car. Parking bays are tiny and -... More

Was this review helpful? Yes 1
MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks about the service . They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Regarding the car park, in the... More

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Additional Information about MERCURE TOULOUSE WILSON

Also Known As:
Mercure Toulouse Wilson Hotel
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson
Address: 7 RUE LABEDA, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Wilson
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#15 Luxury Hotel in Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MERCURE TOULOUSE WILSON 4*
Official Description (provided by the hotel):
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 
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