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All 135 Toulouse hotels

MERCURE TOULOUSE WILSON

4.0 of 5 Hotel   |   7 RUE LABEDA, 31000 Toulouse, France (Wilson)
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MERCURE TOULOUSE WILSON
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74%
Ranked #43 of 135 hotels in Toulouse
A recent review
3 of 5 stars Reviewed May 21, 2014
Keaveys Western Ireland, Ireland
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252 people have reviewed this hotel

Traveler rating
    48
    121
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    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Western Ireland, Ireland
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2014

I was surprised to arrive into the reception area to find so much work going on. The reception area was what seemed to be a table placed in the only area of the floor space that wasn't under renovation. Access from the carpark is via a small lift which will take 2 people with small luggage at best, this lift... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for taking the time to give us your opinion about your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies about the refurbishment. We hope to welcome you again in our hotel Mercure to discover the new Reception and Bar. Best... More

Paris, France
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 3, 2014

Last April 15th my experience was not really so good and comfortable because there was a lot of works in this hotel. The staff at the check out was trainee people, so I had to wait for long time before to validate my american express payment. Same thing to get my bill, too long.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Customer, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly at the... More

Carpignano Sesia, Italy
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 24, 2014

I've been there for work in December 2013. I found this hotel really nice. The staff is pleasant and nice. I just had breakfast, and it's been not so big but really good and well done. Rooms are well keeped and clean. The hotel is very near the center of the (beautiful) city of Toulouse.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again at the Mercure Toulouse... More

Nefyn, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 20, 2013

It's ok but not plush by any standards . 4 stars possibly only due to location in the centre of town. Rooms are plain . I have stayed in holiday inn express hotels that are better. Easy walk to shops and places to eat. The location is great and only 25 euro from the airport in a cab Average buffet... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We would like to thank you for having taken the time to give us your views on your stay in our hotel. We are undergoing renovations for the room to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in our Mercure Toulouse... More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

Our one night stay worked really well. Good central position to explore Toulouse with parking - although the car park itself is a challenge, especially in a brand new unfamiliar car! Staff were really helpful before and after the stay particularly regarding a package that went the wrong way in the international mail system; they went beyond the norm to... More

Was this review helpful? Yes
MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again, Marie Brossard More

Senior Contributor
31 reviews 31 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Perfect hotel right by the city center. Staff is nice and you can enjoy meals there. Only thing is the parking. It's so tights, had a DS4 ( not a huge car) and was hard to get it out. After battling for 20 minutes could get the car out. A part from that I recommend. But for the parking -1... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We would like to thank you for your comment about your stay at our hotel. My team and I are very grateful for your remarks. Indeed, our parking is quite tight, and we usually recommend it only for vehicles that do not exceed 1m80. Still, I believe that it’s a chance to have an underground parking in the... More

Reading, United Kingdom
1 review
5 of 5 stars Reviewed November 19, 2013

Met with a smile at Reception. We didn`t have breakfast so couldn`t comment on food. Rooms air-conditioned and comfortable. Beds cosy. Bathroom could do with a revamp, but shower worked well and no steamy mirrors to deal with. Slightly larger, fluffier towels would be great. Mini bar not well stocked, but so what?

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We have paid a large attention and want to thank you for your comments. My team and I are very thankful for your compliments. Hope to keep your confidence with Mercure Network. Best regards, Valérie MOIROD Directrice More

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Additional Information about MERCURE TOULOUSE WILSON

Address: 7 RUE LABEDA, 31000 Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Wilson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MERCURE TOULOUSE WILSON 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, ACCOR, Tingo, TripOnline SA, Despegar.com, Hotels.com, BookingOdigeoWL and Venere so you can book your MERCURE TOULOUSE WILSON reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#17 Luxury Hotel in Toulouse
Hotel Class
Official Description (provided by the hotel)
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 
Number of rooms
95

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