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All 135 Toulouse hotels

MERCURE TOULOUSE WILSON

4.0 of 5 Hotel   |   7 RUE LABEDA, 31000 Toulouse, France (Wilson)
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MERCURE TOULOUSE WILSON
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Ranked #27 of 135 Hotels in Toulouse
A recent review
5 of 5 stars reviewed 1 week ago
Whizzie53 Southampton, United Kingdom
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261 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just done 2 nights in this hotel. Hotel is nice and clean, friendly staff. Rooms are very clean. All the hotel staff were very friendly. Great location. We stayed in a Privilege room which had a mini bar with a few soft drinks in it, nicely decorated. Not huge, just about ok for 2 people. Recommended hotel.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Absolutely great in every aspect. Warm welcoming and very efficient staff! Lovely receptionist by the name of 'Maud' nothing was too much trouble! Room was great-very clean and comfy. Excellent all round. Will defiantly be back!

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1 review
5 of 5 stars Reviewed August 9, 2014 via mobile

We arrived at the end of the refurbishment. Hotel looked fantastic. The staff were very welcoming and helpful. Didn't eat breakfast in the hotel as it was not included and a bit pricey but the breakfast room looked amazing. Rooms were very nice and the beds comfortable. Would stay again

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Donna S, Thank you for taking the time to give us your opinion about your stay in our hotel. We appreciate your recommendation about our location. We hope to welcome you again at the Mercure Wilson for your next stay in Toulouse. Best regards Marie BROSSARD More

Western Ireland, Ireland
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2014

I was surprised to arrive into the reception area to find so much work going on. The reception area was what seemed to be a table placed in the only area of the floor space that wasn't under renovation. Access from the carpark is via a small lift which will take 2 people with small luggage at best, this lift... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for taking the time to give us your opinion about your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies about the refurbishment. We hope to welcome you again in our hotel Mercure to discover the new Reception and Bar. Best... More

Paris, France
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 3, 2014

Last April 15th my experience was not really so good and comfortable because there was a lot of works in this hotel. The staff at the check out was trainee people, so I had to wait for long time before to validate my american express payment. Same thing to get my bill, too long.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Customer, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly at the... More

Carpignano Sesia, Italy
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2014

I've been there for work in December 2013. I found this hotel really nice. The staff is pleasant and nice. I just had breakfast, and it's been not so big but really good and well done. Rooms are well keeped and clean. The hotel is very near the center of the (beautiful) city of Toulouse.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again at the Mercure Toulouse... More

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Additional Information about MERCURE TOULOUSE WILSON

Address: 7 RUE LABEDA, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Wilson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MERCURE TOULOUSE WILSON 4*
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Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson

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