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MERCURE TOULOUSE WILSON

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7 RUE LABEDA, 31000 Toulouse, France
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MERCURE TOULOUSE WILSON
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MERCURE TOULOUSE WILSON
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314 reviews from our community

Traveler rating
    70
    153
    76
    10
    5
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35
122
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98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Holland
Top Contributor
62 reviews 62 reviews
46 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 21, 2015

Very good location in downtown Toulouse and yet very calm. This is not the first time in a Mercure or in this hotel but I had not written a review so far. The reception has been drastically changed, there is no counter but a table similar to other tables. This gives the impression of a larger space and pretends to... More 

Was this review helpful? Yes 1
MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear Huyggens, We would like to thank you for your comment on Tripadvisor, regarding your stay at the Mercure Toulouse Wilson. We always try to do our best to make sure our guests have the best experience while staying with us. We are very story for the inconvenience you encountered and we hope to see you very soon. Warm regards.... More 

London, United Kingdom
Top Contributor
54 reviews 54 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 28, 2015

This hotel is well situated for visiting Toulouse. A short walk from everywhere. It is inexpensive, but the room was extremely comfortable and had the feeling of being bigger than it actually was. Breakfast on the first floor was great, laid out in a kitchen environment, absolutely packed with goodies. Would definitely recommend it to everyone.

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear 186338SarahS, Thank you very much for taking the time to share your feedback about your stay at the Mercure Wilson. We are very glad you enjoyed our hotel and our new breakfast concept room "At Home." We hope to see you again very soon, in order to propose new treats ! Laurence Gaillard Responsable Séjour Client More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

The hotel is perfectly situated near the Place du President Thomas Wilson (Wilson Square), short walk to the Capitole or the wonderful Carmes district. Room was small but comfortable, and the bed was good size! Everyone at the hotel was very helpful.

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear Customer, Thank you for taking the time to share your feedback about our hotel during your stay in our beautiful city. Hoping to welcome you again. Laurence Gaillard Responsable Séjour Client More 

Canberra, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

We stayed at the Mecure just the one night and found the service, friendliness and support from the staff to be exceptional. The decor of the hotel was also of a very high standard and it certainly gives a great impression on entering both the hotel and the room. Further, the hotel is ideally placed, close of shopping, bars and... More 

Was this review helpful? Yes 1
MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear Alana S, Thank you so much for your great feedback about the Mercure Toulouse Wilson. It is always a pleasure to hear that our guests enjoy our location and furthermore the Service quality! Indeed, we have had unusually warm temperatures for the season, with significant variations from day to day, we did our best to ensure an ideal temperature... More 

Miami Beach, Florida
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2014

I loved this hotel. Hip, inexpensive, great location, fantastic breakfast, excellent staff (Maud at front desk was perfect!) My bedroom was small but comfortable and very quiet, and the lobby and breakfast room (and its large terrace) were great for hanging out. I'd stay here again without question.

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear GomezG, Thank you so much for your great feedback about the Mercure Toulouse Wilson. It is always a pleasure to hear that our guests enjoy our location and furthermore the Service quality! Hope to welcome you again, Kind Regards, Laurence Gaillard Resposable Séjour Client More 

Villefranche de Rouergue
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

Perfect location, bars on doorstop or 5 mins to pl Capitol etc! Our room was small but perfectly adequate for a short break, lovely clean fresh modern decor, breakfast fabulous!! Nespresso coffee, choice of teas, organic and healthy section, hot and cold, sweet and savoury, only one gluten free option, a gluten free roll would have been nice but plenty... More 

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear Frenchtot, It is with great pleasure that we read your comment. Know that we are making sure that each of our guests have an experience soon as he arrived at the hotel. We hope to show you more room on a future stay and are delighted that the location, decoration and our buffet breakfast were able to meet all... More 

Michigan
Top Contributor
71 reviews 71 reviews
55 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 23, 2014 via mobile

Was very pleased with the location of the hotel, which was right off place Wilson. Nice shopping and restaurants nearby. The hotel has been renovated and is nice. I received an upgrade to a suite with a bedroom and sitting room. The decor is modern and fairly typical of Mercure Hotels, but this hotel had a excellent staff that also... More 

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear guest, Your appreciation for the hotel and your room key sincerely. Indeed, we give great care to the comfort and satisfaction of our customers. We will certainly share your compliments with our staff. Pending the pleasure of welcoming you back to the hotel. Laurence Gaillard Responsable Séjour Client More 

Brussels, Belgium
Top Contributor
53 reviews 53 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 2, 2014

I've stayed in the Mercure Wilson several times over the years, and it has always been a good hotel. Now, after some recent renovations it seems to have stepped up a gear, both in style and in service. The redecoration is quite chic, with lots of muted browns, purples and greys, very large photos and old-style furniture in the lobby... More 

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear Paul C, Thank you for taking your time to post your comments about our hotel and share your experience on Trip advisor. We are glad you’ve enjoyed our new remodeling and our service Quality ! Your comments will be forwarded and shared with all the teams, who are very sensitive. We hope to welcome you again at the Mercure... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 19, 2014

The location is excellent for anybody visiting Toulouse. Right in the middle of the city and a short walk form just about anything and if the ladies are shopping (of which there is an ample amount to do ....) then they can pop back to the hotel and unload before going at it again with no difficulty. The staff were... More 

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MERCUREWILSON, Responsable relations clients at MERCURE TOULOUSE WILSON, responded to this review

Dear Billybobl, Thank you for taking the time to give us your opinion about your stay in our hotel. We appreciate your recommendation about our location. We hope to welcome you again at the Mercure Wilson for your next stay in Toulouse. Laurence Gaillard Responsable Séjour Client More 

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

I recently spend 3 nights at this hotel and found it to be modern and in a dynamic section of Toulouse. This classic exterior hides what appears to be a recent remodeling. Mercure has done a good job of bringing their hotels up to date. Toulouse is a very walkable city and one doesn't have to travel too far outside... More 

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear customer, Thank you for taking your time to post your comments about our hotel and share your experience on Trip advisor. We are glad you’ve enjoyed our new remodeling and our service Quality! We hope to welcome you again at the Mercure Toulouse Wilson. Kind regards, Valérie MOIROD General Manager More 

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