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All 135 Toulouse hotels

MERCURE TOULOUSE WILSON

4.0 of 5 Hotel   |   7 RUE LABEDA, 31000 Toulouse, France (Wilson)
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Ranked #33 of 135 hotels in Toulouse
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  • Reviews (255)
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255 people have reviewed this hotel

Traveler rating
    48
    123
    70
    9
    5
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26
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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1 review
5 of 5 stars Reviewed yesterday NEW

Absolutely great in every aspect. Warm welcoming and very efficient staff! Lovely receptionist by the name of 'Maud' nothing was too much trouble! Room was great-very clean and comfy. Excellent all round. Will defiantly be back!

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at the end of the refurbishment. Hotel looked fantastic. The staff were very welcoming and helpful. Didn't eat breakfast in the hotel as it was not included and a bit pricey but the breakfast room looked amazing. Rooms were very nice and the beds comfortable. Would stay again

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Donna S, Thank you for taking the time to give us your opinion about your stay in our hotel. We appreciate your recommendation about our location. We hope to welcome you again at the Mercure Wilson for your next stay in Toulouse. Best regards Marie BROSSARD More

Western Ireland, Ireland
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2014

I was surprised to arrive into the reception area to find so much work going on. The reception area was what seemed to be a table placed in the only area of the floor space that wasn't under renovation. Access from the carpark is via a small lift which will take 2 people with small luggage at best, this lift... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for taking the time to give us your opinion about your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies about the refurbishment. We hope to welcome you again in our hotel Mercure to discover the new Reception and Bar. Best... More

Paris, France
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 3, 2014

Last April 15th my experience was not really so good and comfortable because there was a lot of works in this hotel. The staff at the check out was trainee people, so I had to wait for long time before to validate my american express payment. Same thing to get my bill, too long.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Customer, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly at the... More

Carpignano Sesia, Italy
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 24, 2014

I've been there for work in December 2013. I found this hotel really nice. The staff is pleasant and nice. I just had breakfast, and it's been not so big but really good and well done. Rooms are well keeped and clean. The hotel is very near the center of the (beautiful) city of Toulouse.

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MERCUREWILSON, Directeur général at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again at the Mercure Toulouse... More

Nefyn, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 20, 2013

It's ok but not plush by any standards . 4 stars possibly only due to location in the centre of town. Rooms are plain . I have stayed in holiday inn express hotels that are better. Easy walk to shops and places to eat. The location is great and only 25 euro from the airport in a cab Average buffet... More

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MERCUREWILSON, Responsable réception at MERCURE TOULOUSE WILSON, responded to this review

Dear Guest, We would like to thank you for having taken the time to give us your views on your stay in our hotel. We are undergoing renovations for the room to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in our Mercure Toulouse... More

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Additional Information about MERCURE TOULOUSE WILSON

Address: 7 RUE LABEDA, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Wilson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MERCURE TOULOUSE WILSON 4*
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Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#16 Luxury Hotel in Toulouse
Hotel Class
Official Description (provided by the hotel)
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 
Number of rooms
95

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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