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Hotel Saint Sernin

2 Rue Saint Bernard, 31000 Toulouse, France
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Hotel Saint Sernin
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Hotel Saint Sernin
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61 reviews from our community

Traveler rating
    15
    29
    13
    4
    0
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2
27
2
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
1 review
3 of 5 stars Reviewed 3 days ago NEW

The people working in the reception were kind and helpful, mostly young students. The room was too small even for a single room but clean and tidy. The location was good and close to metro station and the city center.

Review collected in partnership with Amoma.com

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Paris
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 2, 2015

This hotel claims to be a 3 stars, but it is definitely not. However, the price is definitely not that of a 3 stars hotel, so nothing really wrong here. You should take it like a very slightly above average 2 stars hotel, for a neat price, very near the center of Toulouse, and still in a very quite place.... More 

Was this review helpful? Yes 1
Auckland Central, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

Staff very polite and caring for the traveller, regardless if you are businessman or on holiday. The location is very central and clear of the sleezy areas near the train station-and yet around a 10 minute walk . Handy for restaurants and prime attractions.

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HOTELSTSERNIN, Receptionniste at Hotel Saint Sernin, responded to this review

Dar Mr and Miss Spencer We are delighted to know that you had a pleasant stay among us and we thank you for your nice feedback Looking forward to see you again Best regards Elisa More 

Somerset, UK
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 18, 2014

We stayed one night at the St Sernin. It is very close to the Basilica and a short walk from many of Toulouse's attractions. We enjoyed the City. The staff were really helpful, helping us find a place for dinner. The buffet breakfast in the morning was excellent. The room itself was small but comfortable.

Was this review helpful? Yes 1
HOTELSTSERNIN, Receptionnist at Hotel Saint Sernin, responded to this review

Dear Sir, Dear Madame first of all thank you for choosing the Hotel St sernin Thank you for your nice comment and we are happy to know that you enjoyed your stay with us For the next time do not hesitate to ask for a bigger room We have différents rooms with différents size and it will be a pleasure... More 

Cheltenham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2014

This 3 star hotel is in an excellent location in the old part of Toulouse adjacent to the St Sernin basilica. The airport bus costs 5.5 euro and if you get off at the St Jeanne d'Arc bus stop, the hotel is less than a 5 minute walk away - just head for the basilica. We picked up a free... More 

Was this review helpful? Yes 1
HOTELSTSERNIN, receptionniste at Hotel Saint Sernin, responded to this review

Dear Mr & Miss Addey thank you for choosing the Hotel St Sernin We are glad to know that you have appreciated your stay with us and we are looking forward to see you again. We apologies for any problem with the wifi connexion so we are trying to resolve it Best regards Elisa More 

Paris, France
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 22, 2014

- Hotel well located in a nice old sector of central Toulouse - Renovated with its own personality and character - Clean and functional room somehow basic, more on a 2 star plus rather 3 star. - nice small breakfast room with basic but quality products (freshly squeezed orange juice, soft boiled egg available, etc.) - Very nice welcome. I... More 

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Bucks
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2014

Great little hotel with fabulous staff, will definitely stay again and would recommend. The WiFi worried me a little - don't put real details in when you register. If you go back to check the details you get someone else's name, address, email and telephone number!

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New Zealand
Top Contributor
88 reviews 88 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 18, 2014

This hotel is fine, but not really great. The location is good for the tourist. Some of the rooms are nice and others are dire. The rooms with large windows are planning pleasant, but there are some rooms with small upper windows that feel like jail cells. The furnishing is adequate, but nothing flash.

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Basel, Switzerland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

We had a wonderful time at Hotel St. Sernin. We loved the view from our room and the quiet and central location. The room was very clean and it was nicely renovated. I would stay there again! What a great week!

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Imane T, Propriétaire at Hotel Saint Sernin, responded to this review

Dear Madam, Dear Sir, We thank you very much for your beautiful comment regarding our Hotel le "Saint-Sernin". We are delighted whether you did have a memorable stay with us. The location of the hotel allows guests to explore the heart of the city, and enjoy its beauty. We thank you for your comments about the cleanliness of our rooms,... More 

Amiens, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

Nice little hotel, very conveniently located nearby the Basilique St Sernin. Access via one long flight of stairs without lift, but receptionist is willing to help with heavy luggage. Afterwards there is a lift to upper levels. Nice bedroom (number 11), although quite small, but I had asked for a simple comfort so no bother. Comfy bed, little working table,... More 

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Imane T, Gérant at Hotel Saint Sernin, responded to this review

Dear guest, Thank you for taking the time writing this comment. As you said, there are few stairs to reach the front desk but then a lift takes you to the different levels of the hotel. Also our staff can give you a hand with your luggages if you need. We are pleased to know that you appreciated your room... More 

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