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Hotel Saint Sernin

2 Rue Saint Bernard, 31000 Toulouse, France
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Hotel Saint Sernin
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79 Reviews from our TripAdvisor Community

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Traveler rating
    22
    38
    14
    4
    1
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5
35
2
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (26)
  • Jun-Aug only
    (20)
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    (18)
  • Dec-Feb only
    (15)
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Chichester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were only in Toulouse for one night and this hotel was in a great central location. Our room was clean and nicely renovated and had delightful views of St Sernin Basilica. The staff were very friendly and helpful. We would definitely stay here again.

Was this review helpful? Yes
Paris, France
1 review
5 of 5 stars Reviewed 3 weeks ago

I am regularly in Toulouse for my job and ALWAYS stay at the Hotel St. Sernin. It is veritably a perfect hotel - the staff are gracious, friendly, very helpful and attentive - the breakfast is marvelous with fresh croissant and bread, soft boiled eggs, orange juice you press your self so it is really fresh, and always a freshly... More 

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HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello, thank you so much for staying frequently at our hotel and for your very nice comment. We're waiting for see you again. Jeanne. More 

Bath, UK
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is well situated, in a quiet side-street next to the St Sernin Basilica. The rooms were well appointed and comfortable, and just about big enough. The staff were friendly and helpful, and one, Alex, has a great sense of humour. The buffet breakfast was adequate but fresh.

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HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello, thank you for choosing the Hotel Saint Sernin. We are happy to know that you enjoyed your stay. Do not hesitate to ask for a bigger room the next time. Regards, Jeanne. More 

Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This Hotel overlooks the St Sernin Basilica which is surrounded by a tree lined circular thoroughfare, from which the central shopping/restaurant and other attractions can be accessed within 5 minutes walking distance. Per chance during our stay we experienced occupation of two separate rooms, one on 1st floor, and one at the top of the building as shown in the... More 

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HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello Paulo, we are delighted to read your nice comment and we thank you for taking your time to write it. We hope that your next stay in Toulouse will be as pleasant as the last one. Regards, Jeanne. More 

Thornton Cleveleys, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 14, 2015

Excellent location for a short visit to Toulouse, easy to walk to the Capitole and other attractions. Staff very helpful. Room clean and good bed etc. Would certainly recommend as good value for such a city centre hotel.

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HOTELSTSERNIN, Public Relations Manager at Hotel Saint Sernin, responded to this review

Dear John, we appreciated your stay in our hotel. We have been happy to satisfy you. We hope to see you soon again. We wish you a nice summer. Regards, Hôtel St Sernin. More 

Sverige
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 8, 2015

The hotel is nicely located in central Toulouse, although not situated in the most busy areas (which is good indeed). The staff is friendly and helpful and we enjoyed the stays in all ways. The breakfast (€13 at the time of our stay) was good, with ham, eggs, cheese and different kind of breads. The rooms are small, as they... More 

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HOTELSTSERNIN, Public Relations Manager at Hotel Saint Sernin, responded to this review

Dear Mrs, Mr, thank you first for staying in our hotel. Your comments help us improving the quality of our service. We would like to inform you that the cost of the breakfast has been changed to 11 € instead of 13€. We took into consideration your remark about developping our exit ways. Thank you again. We hope to see... More 

New York City, New York
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 20, 2015

I have mixed feelings about this hotel. Downsides: The entrance is horrendous, and there is no elevator to the first floor, where the front desk is. The rooms are small, (I booked the more expensive rooms with a view on the Church, so I can't imagine the size of the more modest ones), there is no minibar, the heating system... More 

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Athens, Greece
1 review
3 of 5 stars Reviewed March 25, 2015

The people working in the reception were kind and helpful, mostly young students. The room was too small even for a single room but clean and tidy. The location was good and close to metro station and the city center.

Review collected in partnership with Amoma.com

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Paris
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 2, 2015

This hotel claims to be a 3 stars, but it is definitely not. However, the price is definitely not that of a 3 stars hotel, so nothing really wrong here. You should take it like a very slightly above average 2 stars hotel, for a neat price, very near the center of Toulouse, and still in a very quite place.... More 

Was this review helpful? Yes 1
Auckland Central, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 8, 2014

Staff very polite and caring for the traveller, regardless if you are businessman or on holiday. The location is very central and clear of the sleezy areas near the train station-and yet around a 10 minute walk . Handy for restaurants and prime attractions.

Was this review helpful? Yes 2
HOTELSTSERNIN, Receptionniste at Hotel Saint Sernin, responded to this review

Dar Mr and Miss Spencer We are delighted to know that you had a pleasant stay among us and we thank you for your nice feedback Looking forward to see you again Best regards Elisa More 

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