We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Chapelle et Parc

28 avenue Bernadette Soubirous, 65100 Lourdes, France
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Chapelle et Parc
Professional photos View all
Browse nearby
Hotel Chapelle et Parc
Add Photo Write a Review

50 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    18
    18
    7
    4
    3
See reviews for
17
13
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (13)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (0)
All months
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was my first time staying at a hotel in Lourdes and i really enjoyed it - the staff were most helpful and the food was brilliant. It is an organic hotel in the sense that its history (which may be read in bi-lingual murals on the ground floor) dates from the time of the apparitions to St. Bernadette (1858)... More 

Was this review helpful? Yes
Galway, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

There was a very welcoming atmosphere in this restaurant when we arrived. We had super meal and a brilliant waiter, who made this a meal to remember. The wine was great also!! We were staying in their sister hotel and our hotel arranged this as their restaurant was booked out that night.

Was this review helpful? Yes 1
Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, The hotel Chapelle & Parc has been totaly refurbished in 2015. As we are now a four star hotel we want the restaurant to be a reference in the city of Lourdes. Then, we are very happy that you enjoyed our new "french cuisine" We really hope to see you soon in Lourdes. Best regards More 

Bristol, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 16, 2015

Over £4 million pounds has been spent on upgrading this hotel that is only minutes from the Grotto. Everything is new and to the highest possible standard - it is expected to gain its 4th star very shortly. The staff are excellent - nothing is too much trouble. Sumptuous deep pile carpeting through out the floors to and within each... More 

Was this review helpful? Yes 2
Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, thank's a lot for all that details. It's always more than important to have clients feedback after opening a newhotel. You will help us improving our services. I really hope that you will come back soon to appreciate the changes we have made because of some of your comments. Then, we are now officialy a four star hotel.... More 

Beirut, Lebanon
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 14, 2015

Rehabilitation is wonderful, I've been several times, and did not complain at no time for being an old furnished, but with the new rehab. this year, it is great. And we also had wifi in the rooms. Congrats for the new decorated room, I loved it. till next year.

Was this review helpful? Yes 3
Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, Thank you for your comments. We are glad taht the new refurbishment suits you. As you have noticed, we have the hight speed wifi in rooms now. Waiting to see you again next year , i wish you a good day best regards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2014

Staff were exceptionally helpful and always smiling. They went out of their way to always meet our needs. Excellent experience... Will definitely stay their again and recommend any body looking for a hotel close to shops and surrounding activities.

Was this review helpful? Yes 4
Sophie L, Directeur général at Hotel Chapelle et Parc, responded to this review

Dear guest, Thanks for sharing your nice experience with us. It was a pleasure to care about you. My staff and I will be pleased to welcome you at anytime. Best regards. Mathieu- MANAGER More 

Amsterdam
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 27, 2012

If you are into experiencing the buzz of Lourdes, this hotel is perfect, right next to the entrance of the grotto and the rest. Old building so don't expect anything too fancy, but it's clean and comfortable. And great service, so we were very satisfied with our short stay.

Was this review helpful? Yes 4
Sunderland, United Kingdom
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 20, 2012

i had a short stay here and found it very good friendly staff very good braekfast which was self service buffet. beds very comfortable clean and room cleaned everyday excellent value for money. very close to the grotto so good for those unable to walk far. plenty of cafes and bars near hand.

Was this review helpful? Yes 2
Surrey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 14, 2012

Originally there were three in our party but one dropped out at the last moment so could not get refund, which the receptionist thought we were trying to do on arrival. I explained that we knew we could not get refund and that it was okay. Having said that the maid removed the third bath towel even though we had... More 

Was this review helpful? Yes 1
Management response:

Madam,Sir The hotel Chapelle et Parc has been refurbished in 2011, so now there’s some great lobby, bar and dining room. The hotel has been built by the Bernadette Soubirous’ niece, so it’s an historical place, very near to the Sanctuaries that we renovate regularly. The room are still old-fashioned even if we upgrade with modern confort (Flat screen tv,... More 

Wolverhampton
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 4, 2011

This year was my 3rd year staying at the chapelle and the hotel has had some renovation completed, the bar and lounge area has been done to a fantastic spec with a top of the range bar, plasma tv and beautiful piano. The feel of the new bar area is very comfortable and clean with the view over the gardens... More 

Was this review helpful? Yes
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2011

Whilst visiting "Chapelle et Parc" our church group thoroughly enjoyed the company, food and atmosphere. The staff had a friendly attitude and could not do enough for you. The food was varied and tasty with substitutes for those who have acquired needs or those who may not like the food on offer. The rooms are standard but clean and fresh,... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (11)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
View from room (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Other (45)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay