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All 192 Lourdes hotels

Hotel Chapelle et Parc

3.0 of 5 Hotel   |   28 avenue Bernadette Soubirous, 65103 Lourdes, France
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67%
Ranked #52 of 192 hotels in Lourdes
A recent review
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  • Reviews (35)
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35 people have reviewed this hotel

Traveler rating
    11
    12
    5
    4
    3
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12
8
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2014 via mobile

Staff were exceptionally helpful and always smiling. They went out of their way to always meet our needs. Excellent experience... Will definitely stay their again and recommend any body looking for a hotel close to shops and surrounding activities.

Was this review helpful? Yes 2
Amsterdam
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2012

If you are into experiencing the buzz of Lourdes, this hotel is perfect, right next to the entrance of the grotto and the rest. Old building so don't expect anything too fancy, but it's clean and comfortable. And great service, so we were very satisfied with our short stay.

Was this review helpful? Yes 2
Sunderland, United Kingdom
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 20, 2012

i had a short stay here and found it very good friendly staff very good braekfast which was self service buffet. beds very comfortable clean and room cleaned everyday excellent value for money. very close to the grotto so good for those unable to walk far. plenty of cafes and bars near hand.

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Surrey
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 14, 2012

Originally there were three in our party but one dropped out at the last moment so could not get refund, which the receptionist thought we were trying to do on arrival. I explained that we knew we could not get refund and that it was okay. Having said that the maid removed the third bath towel even though we had... More

Was this review helpful? Yes 1
Management response:

Madam,Sir The hotel Chapelle et Parc has been refurbished in 2011, so now there’s some great lobby, bar and dining room. The hotel has been built by the Bernadette Soubirous’ niece, so it’s an historical place, very near to the Sanctuaries that we renovate regularly. The room are still old-fashioned even if we upgrade with modern confort (Flat screen tv,... More

Wolverhampton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2011

This year was my 3rd year staying at the chapelle and the hotel has had some renovation completed, the bar and lounge area has been done to a fantastic spec with a top of the range bar, plasma tv and beautiful piano. The feel of the new bar area is very comfortable and clean with the view over the gardens... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 9, 2011

Whilst visiting "Chapelle et Parc" our church group thoroughly enjoyed the company, food and atmosphere. The staff had a friendly attitude and could not do enough for you. The food was varied and tasty with substitutes for those who have acquired needs or those who may not like the food on offer. The rooms are standard but clean and fresh,... More

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Manila Philippines
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed October 25, 2008

We stayed in this hotel for 13 days while working as volunteers. Despite requesting a quiet room when booking in January we were allocated a room overlooking the main street. We were informed that we would have to pay extra for a quiet room, however they eventually complied but with bad grace. Each morning while rushing to go on duty... More

Was this review helpful? Yes 2
London
Top Contributor
66 reviews 66 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed June 29, 2008

Don't be taken in by the description of rooms as having "views over The Sanctuary". That's what we booked, but what we got were views over the hotel garden and car park. What's more, the arrogant female director messed up our clear reservation dates and implied the fault was ours for not interpreting her response the way she had intended,... More

Was this review helpful? Yes 3
south yorkshire england
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2008

enjoyed every bit of our stay have advisided others to stay at chapell et parc when we come again july.4th this year

Was this review helpful? Yes 1
Sussex
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2008

I have stayed in the Chapelle et Parc in 2006 and 2007and have booked again for 2008. Each year I have had the pleasure of booking in with a large group of teenagers who along with an adult leadership team form a Youth Service Group working with our home diocese on Pilgrimage. We stay 7 nights and have chosen the... More

Was this review helpful? Yes 1
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Additional Information about Hotel Chapelle et Parc

Address: 28 avenue Bernadette Soubirous, 65103 Lourdes, France
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Chapelle et Parc 3*
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Also Known As:
Chapelle Et Parc Lourdes

32 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Built by Bernadette Soubirous' niece, the authentic Chapelle and Parc Hotel is peaceful and welcoming and the hotel that's closest to the Shrines. Its personalized rooms are equipped with satellite TV, safes and bathrooms with hairdryers. Most rooms overlook the Procession esplanade and park. Two restaurant formulas are available, served at the table or through an unlimited buffet formula. Large car park. ... more   less 
Number of rooms
99

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