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Hotel Chapelle et Parc

28 avenue Bernadette Soubirous, 65100 Lourdes, France
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Hotel Chapelle et Parc
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Ranked #2 of 195 Hotels in Lourdes
A recent review
5 of 5 stars reviewed 3 days ago
Jimconno
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19 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (19)
  • Mar-May only
    (3)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (0)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

should not advertise too strongly as I ay not get a room next year!! the upgraded rooms are superb and spacious - they are also clean and comfortable I have stayed here many years and am happy to keep up my acquaintance

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

I have been at Lourdes several times and must admit the Staff and facilities must be among the best I have met. The reception Staff must be congratulated on their attention to requests The rooms were very comfortable, clean and the staff concerned must be thanked for the work they do to keep standards up. Meals were very good and... More 

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Dumfries, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A beautiful hotel with the friendliest staff I have ever encountered in Lourdes. Renovations (2015) are excellent and rooms beautiful. We had a group of 110 which the restaurant wasn't able to cope with together but the standard of the food was very good despite the wait. No place either for our group to assemble, the lobby is very small,... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

It was my first time staying at a hotel in Lourdes and i really enjoyed it - the staff were most helpful and the food was brilliant. It is an organic hotel in the sense that its history (which may be read in bi-lingual murals on the ground floor) dates from the time of the apparitions to St. Bernadette (1858)... More 

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Galway, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015

There was a very welcoming atmosphere in this restaurant when we arrived. We had super meal and a brilliant waiter, who made this a meal to remember. The wine was great also!! We were staying in their sister hotel and our hotel arranged this as their restaurant was booked out that night.

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Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, The hotel Chapelle & Parc has been totaly refurbished in 2015. As we are now a four star hotel we want the restaurant to be a reference in the city of Lourdes. Then, we are very happy that you enjoyed our new "french cuisine" We really hope to see you soon in Lourdes. Best regards More 

Bristol, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 16, 2015

Over £4 million pounds has been spent on upgrading this hotel that is only minutes from the Grotto. Everything is new and to the highest possible standard - it is expected to gain its 4th star very shortly. The staff are excellent - nothing is too much trouble. Sumptuous deep pile carpeting through out the floors to and within each... More 

Was this review helpful? Yes 2
Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, thank's a lot for all that details. It's always more than important to have clients feedback after opening a newhotel. You will help us improving our services. I really hope that you will come back soon to appreciate the changes we have made because of some of your comments. Then, we are now officialy a four star hotel.... More 

Beirut, Lebanon
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 14, 2015

Rehabilitation is wonderful, I've been several times, and did not complain at no time for being an old furnished, but with the new rehab. this year, it is great. And we also had wifi in the rooms. Congrats for the new decorated room, I loved it. till next year.

Was this review helpful? Yes 3
Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, Thank you for your comments. We are glad taht the new refurbishment suits you. As you have noticed, we have the hight speed wifi in rooms now. Waiting to see you again next year , i wish you a good day best regards. More 

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