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Hotel Chapelle et Parc

28 avenue Bernadette Soubirous, 65100 Lourdes, France
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1 room 1 guest
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (32)
  • Mar-May only
    (3)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (0)
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Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We got moved from Hotel Panorama to hotel Gallia Londres dreadful when complained we were moved to this hotel. What a wonderful hotel in a great location, rooms are well decorated and clean would stay here again in a heart beat. Receptionist very friendly.

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Mumbai (Bombay), India
Level Contributor
198 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Chapelle et Parc has been refurbished and the result is quite extraordinary. The hotel has retained the original charm of the Soubirous property with a contemporary feel which is a quite a superb combination. The rooms are comfortable by a bit quaint and the service as always is the traditional 'Vinuales' brand if hospitality. It's a Must Go for... More 

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Sunderland, United Kingdom
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I gave this rating 5 stars but would give it 5000 if I could absolutely fantastic the room was outstanding decor beautiful the staff very helpful and friendly free wifi a bonus and even connected in the room I wouldn't hesitate to recommend this hotel for you stay in lourdes and situated so close to the sanctuary

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With its great location, first class comfort, excellent food and wonderful staff this newly renovated hotel must now be among the very best places to stay in Lourdes. We've been visiting it for over 40 years and it's so good to see it return to the high standing it had when we first came to stay. Thoroughly recommended!

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

should not advertise too strongly as I ay not get a room next year!! the upgraded rooms are superb and spacious - they are also clean and comfortable I have stayed here many years and am happy to keep up my acquaintance

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Glasgow, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

I have been at Lourdes several times and must admit the Staff and facilities must be among the best I have met. The reception Staff must be congratulated on their attention to requests The rooms were very comfortable, clean and the staff concerned must be thanked for the work they do to keep standards up. Meals were very good and... More 

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Dumfries, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 15, 2015

A beautiful hotel with the friendliest staff I have ever encountered in Lourdes. Renovations (2015) are excellent and rooms beautiful. We had a group of 110 which the restaurant wasn't able to cope with together but the standard of the food was very good despite the wait. No place either for our group to assemble, the lobby is very small,... More 

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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2015

It was my first time staying at a hotel in Lourdes and i really enjoyed it - the staff were most helpful and the food was brilliant. It is an organic hotel in the sense that its history (which may be read in bi-lingual murals on the ground floor) dates from the time of the apparitions to St. Bernadette (1858)... More 

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Galway, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015

There was a very welcoming atmosphere in this restaurant when we arrived. We had super meal and a brilliant waiter, who made this a meal to remember. The wine was great also!! We were staying in their sister hotel and our hotel arranged this as their restaurant was booked out that night.

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Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, The hotel Chapelle & Parc has been totaly refurbished in 2015. As we are now a four star hotel we want the restaurant to be a reference in the city of Lourdes. Then, we are very happy that you enjoyed our new "french cuisine" We really hope to see you soon in Lourdes. Best regards More 

Bristol, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 16, 2015

Over £4 million pounds has been spent on upgrading this hotel that is only minutes from the Grotto. Everything is new and to the highest possible standard - it is expected to gain its 4th star very shortly. The staff are excellent - nothing is too much trouble. Sumptuous deep pile carpeting through out the floors to and within each... More 

Was this review helpful? Yes 3
Sophie L, Manager at Hotel Chapelle et Parc, responded to this review

Madam, Sir, thank's a lot for all that details. It's always more than important to have clients feedback after opening a newhotel. You will help us improving our services. I really hope that you will come back soon to appreciate the changes we have made because of some of your comments. Then, we are now officialy a four star hotel.... More 

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