For my HCPT group it's like going home when you check in at the Jeanne D'Arc. The staff couldn't do enough for us. Nothing we asked for was too much trouble. Particular thanks goes to Patrick, Christian and particularly hotel owner Helen. Looking forward to our visit to 2013.

Our group has just returned from an amazing pilgrimage to Lourdes from London area. We were advised that we would be moved from the other hotel owned by the same family just prior to arrival. Anxious about staying in a new hotel, our concerns quickly disappeared! The hotel provided us with rooms at the front of the hotel over looking... More

Nice, clean, great for English-speaking tourists. Very close to Grotto so good for elderly and walking distance. Also close to shopping and restaurants.

my husband and my self stayed here for five nights.it was the worst hotel i have ever stayed in. the room we were given was dark and there was a terrible smell coming from some where, i asked to get moved and the little man at reception was not one bit nice.he finally gave us another room which was a... More

The group I travel with have stayed at the Jeanne D'arc Hotel for the past 15 years. The management and staff have always been extremely helpful and have always been more than ready to please us. Our rooms are clean and adequate and are cleaned every day. When we requested something different for lunch they were always pleased to change... More

Another great experience at the Jeanne D'Arc. Myself and my group were very well looked after and the staff could not have been more helpful. I am looking forward to my next visit !

from the moment we entered our room we were living with an army of ants. it was horrific. we lived with the ants for 7 days and because of the group leader we were not allowed to open our mouths and tell anyone. we could not eat sleep or live with an army of resident ants in our room. i... More

I stayed at this hotel with a group of 70 young people between 13-18. Room was basic but that's all that was needed. The only problem was that the toilet was in a separate room from the rest of the bathroom so this was difficult if you wanted to wash your hands while someone was in the shower (this was... More

Was a bit worried about the hotel having read some of the previous reviews but, overall, found it to be a very good experience. The rooms are small but we were lucky to have a room with bath so hairdryer was included. Madame, the owner, only appeared when we were checking in and we did not find the gentleman who... More