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Arcades Hotel

13 Ave. du Paradis BP 45, 65100 Lourdes, France
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Arcades Hotel
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Ranked #102 of 195 Hotels in Lourdes
A recent review
4 of 5 stars Reviewed September 5, 2014
Joseph G Malta
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29 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Malta
Top Contributor
108 reviews 108 reviews
11 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed September 5, 2014

3* hotel with 4* facilities, recently renovated and upgraded. Food is exquisite and rooms very comfortable compared with other Lourdes hotels. Cleanliness is five star. The hotel is situated in a a quiet area, with the river Gave in front and near to cafés and shops and is only is a five minute walk from St. Joseph's gate and the... More 

Was this review helpful? Yes 2
Newcastle, England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 5, 2014

This hotel was very badly damaged by the flood in June 2013. We have used it often and called in knowing it was due to open to see if we could have a meal. The refurbishment is very smart. They were expecting the first group of the season and were happy to put on a meal for us, although the... More 

Was this review helpful? Yes 3
NYC
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2013

My experience with Jean Buscail and team over the years has been "formidable." Friends from Texas returned this year, sure to stop by and see old friends. Indeed, I look forward to the energetic repair of the hotel following the recent floods, in particular, the 2013 flood. The term "hospitality" is well defined by Buscail. I look forward to next... More 

Was this review helpful? Yes 2
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2012

we were very dissapointed with the room we were first given. It was like a cabin on the boat it was so small (with a ladder on the wall to add to the cramped atmosphere). There was no coffee or tea making facilities and when we asked at the bar for a cup of coffee the man serving, muttered under... More 

Was this review helpful? Yes 1

Travelers are raving about these Lourdes hotels

Wokingham. Berkshire
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed February 1, 2012

I have stayed at the Hotel Arcades a number of times over the years and have not reviewed it since 2010 so I thought I would just give you an update. The hotel has been privately owned and run for a couple of decades now by Monsieur Jean Buscail and his wife, you will see Jean nearly every evening walking... More 

Was this review helpful? Yes 1
Wokingham. Berkshire
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed February 1, 2010

As you may have already seen, I have previously reviewed this hotel after my last visit there in 2009, and now I do try and stay here when visiting Lourdes, I find the staff always very helpful. When I arrived at the hotel and checked in the lady on reception gave me my room key, saying it was nice to... More 

Was this review helpful? Yes 1
Dublin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2008

There were lots of content people sitting around reception.and grumpy brash Spaniards! Receptionist was nice, good English, straightforward process, IT not used they had my booking in a folder - I booked this over the phone for 6 of us and all i can think is DIVE. We checked out the room and the 3 of them were just yucky,... More 

Was this review helpful? Yes 1
Birmingham, UK
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 21, 2007

Firstly the price was double that of a hotel up the roadwhich offered breakfast and evening meals in its price. Other hotels were closer, this one has to be one of the furthest away! Arcades charged €20 per person for each meal whereas a €10 meal deal could be found at a cafe on the bridge. Room carpet was dirty,... More 

Was this review helpful? Yes 3
Leuven
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2007

This hotel is very well located, just one step away from the very busy streets leading to the sanctuary. The staff is very friendly and helpful. The food is fine and the service in the restaurant second to none. The only drawback is the size of the rooms (they are very small, indeed) and the quality of the mattresses. So... More 

Was this review helpful? Yes 4
Lima, Perú
Top Contributor
124 reviews 124 reviews
53 hotel reviews
96 helpful votes 96 helpful votes
1 of 5 stars Reviewed December 28, 2006

We spend only 1 night at The Arcades...thanks God!!; there is no parking for the hotel, you have to park in front but ther is not safety assured. The hotel is not THAT closed to the Grotto, but still be within walking distance. The rooms: ridiculuosly small!!, the bathroom almost impossible to move in!!

Was this review helpful? Yes 6
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