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All 192 Lourdes hotels

Arcades Hotel

3.0 of 5 Hotel   |   13 Ave. du Paradis BP 45, 65100 Lourdes, France
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43%
Ranked #104 of 192 hotels in Lourdes
A recent review
5 of 5 stars Reviewed April 5, 2014
Kathleen D Newcastle, England, United Kingdom
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25 people have reviewed this hotel

Traveler rating
    3
    8
    3
    4
    7
See reviews for
7
3
5
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Newcastle, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2014

This hotel was very badly damaged by the flood in June 2013. We have used it often and called in knowing it was due to open to see if we could have a meal. The refurbishment is very smart. They were expecting the first group of the season and were happy to put on a meal for us, although the... More

Was this review helpful? Yes 1
NYC
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 27, 2013

My experience with Jean Buscail and team over the years has been "formidable." Friends from Texas returned this year, sure to stop by and see old friends. Indeed, I look forward to the energetic repair of the hotel following the recent floods, in particular, the 2013 flood. The term "hospitality" is well defined by Buscail. I look forward to next... More

Was this review helpful? Yes 1
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2012

we were very dissapointed with the room we were first given. It was like a cabin on the boat it was so small (with a ladder on the wall to add to the cramped atmosphere). There was no coffee or tea making facilities and when we asked at the bar for a cup of coffee the man serving, muttered under... More

Was this review helpful? Yes 1
Wokingham. Berkshire
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed February 1, 2012

I have stayed at the Hotel Arcades a number of times over the years and have not reviewed it since 2010 so I thought I would just give you an update. The hotel has been privately owned and run for a couple of decades now by Monsieur Jean Buscail and his wife, you will see Jean nearly every evening walking... More

Was this review helpful? Yes 1
Wokingham. Berkshire
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 1, 2010

As you may have already seen, I have previously reviewed this hotel after my last visit there in 2009, and now I do try and stay here when visiting Lourdes, I find the staff always very helpful. When I arrived at the hotel and checked in the lady on reception gave me my room key, saying it was nice to... More

Was this review helpful? Yes 1
Dublin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2008

There were lots of content people sitting around reception.and grumpy brash Spaniards! Receptionist was nice, good English, straightforward process, IT not used they had my booking in a folder - I booked this over the phone for 6 of us and all i can think is DIVE. We checked out the room and the 3 of them were just yucky,... More

Was this review helpful? Yes 1
Birmingham, UK
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 21, 2007

Firstly the price was double that of a hotel up the roadwhich offered breakfast and evening meals in its price. Other hotels were closer, this one has to be one of the furthest away! Arcades charged €20 per person for each meal whereas a €10 meal deal could be found at a cafe on the bridge. Room carpet was dirty,... More

Was this review helpful? Yes 3
Leuven
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2007

This hotel is very well located, just one step away from the very busy streets leading to the sanctuary. The staff is very friendly and helpful. The food is fine and the service in the restaurant second to none. The only drawback is the size of the rooms (they are very small, indeed) and the quality of the mattresses. So... More

Was this review helpful? Yes 4
Lima, Perú
Top Contributor
124 reviews 124 reviews
53 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed December 28, 2006

We spend only 1 night at The Arcades...thanks God!!; there is no parking for the hotel, you have to park in front but ther is not safety assured. The hotel is not THAT closed to the Grotto, but still be within walking distance. The rooms: ridiculuosly small!!, the bathroom almost impossible to move in!!

Was this review helpful? Yes 6
Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2006

The staff was very friendly. When I made a few requests, I got them on time. The rooms are clean and better than I expected. The breakfast was good and better than area restaurants. Also, the hotel is in walking distance of the Grotto. I will stay at this hotel again.

Was this review helpful? Yes 3
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Additional Information about Arcades Hotel

Address: 13 Ave. du Paradis BP 45, 65100 Lourdes, France
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arcades Hotel 3*
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Also Known As:
Arcades Hotel Lourdes

22 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
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Number of rooms
212

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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