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All 192 Lourdes hotels

Saint Sauveur

3.0 of 5 Hotel   |   9 Rue Saint Marie, 65103 Lourdes, France
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Ranked #27 of 192 hotels in Lourdes
A recent review
3 of 5 stars reviewed 3 weeks ago
fjd1lgl Farnham, United Kingdom
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  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Farnham, United Kingdom
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with a large Pilgrimage group, so expectations weren't very high. A bad start - a dreadful, dark, airless room with single beds and bath the size of a shoe box. But Liz on Reception was extremely helpful and immediately found us something much better. And things looked up from there; the food was good, and the staff looked... More

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London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2014

I like staying at this hotel because it is so close to the entrance of the Sanctuary. Also the staff at reception, the restuarant and house-keeping are very friendly and helpful. The rooms are clean, the meals are first class even though it is rated a 3 star hotel.

Was this review helpful? Yes 3
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2014

Hotel very accessible to the sanctuary, Lourdes bath. Very convenient to go back as one wishes anytime, even early morning. Surrounded by Stores and restaurants. Hotel staff are very courteous, helpful, accommodating. The rooms though needs some renovations but comfortable enough. Pillows are not soft. Buffet breakfast is delicious, filling, appetizing. Will consider staying here again.

Was this review helpful? Yes 1
Hong Kong, China
2 reviews
4 of 5 stars Reviewed March 30, 2014

Location is great, just at the entrance of the sanctuary. Friendly and helpful staff. The pillows were thick and hard. We did not sleep well the first night. We asked for softer pillows the next day and two nice pillows were delivered to us within minutes.

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed March 26, 2014

The first thing to say is that the staff were exceptional in their readiness to be of service, and charitably allowed me to stumble along in French. They greeted us each time we re-entered the hotel with a smile and comment (Merci especiallement a Emmanuelle). The room was well-designed, with the toilet and bidet located in a separate room from... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2014

Friendly hotel with good location. Very near to shrine, baths. Stayed off peak in march. One of the very few hotels open. Booked 2 rooms - double and twin with half-board through their website. There was a mix up as I made 2 reservations, as the online system didn't allow me to select the days for half-board. Despite this being... More

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Watford, United Kingdom
2 reviews
5 of 5 stars Reviewed February 16, 2014

This is one of the best hotels I have stayed in with staff going that extra mile to make you comfortable, I do not speak French at all, and the staff were so helpful and multilingual, the food was excellent, the hotel is clean and the toilets/Bathroom is spotless. Even though I travelled alone, the staff were really friendly and... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed December 6, 2013

the hotel staff were very good and helpful and multilingual, the food were excellent, it was a 4 course meal and you have a choice of the main course( 2 types of main course eg. lamb or fish). only problem for us was not enough light in the room, compare to the their lounge or restaurant. The hotel is very... More

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Sophie L, Guest Relations Manager at Saint Sauveur, responded to this review

Dear Madam, Thank you for your comments. It 's always a pleasure to see that you could have appreciated our professional staff and its skill. It will be nice to welcome you at any time. Best regards. More

Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2013

The room was extremely small, old & not comfortable at all. It does not deserves a 3 stars as listed. They need to renovate the sleeping rooms. However, the dining room & lounge areas were spacey & nice. Staff were cordial. The location is excellent as it is only a few steps to the Immaculate Conception of Mary statue &... More

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Sophie L, Guest Relations Manager at Saint Sauveur, responded to this review

Dear Sir, We would like to thank you for sharing your experience. We know that the European standard rooms are not the same as in the Usa, and the rooms are a bit smaller than the ones in North America, so that it is a real 3-Star Hotel. However we can understand your disappointment and we could have arranged another... More

San Diego, California, United States
1 review
3 of 5 stars Reviewed November 7, 2013

Nice place and excellent location. Was a mystical experience go to Lourdes. Paceful, with very kind people. Not expensive. We recommend it for any family trip. Good weather a nice food. We recommend too visit the differents museums.

Was this review helpful? Yes
Sophie L, Guest Relations Manager at Saint Sauveur, responded to this review

Dear Madam, Dear Sir It’s nice to read your feed back. We are happy to know all your family had a good time with us, and you take advantage of the central place, very close to the Sanctuaries as well as to the main museums. Thanks for visiting us. See you very soon in Lourdes. Best regards. More

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Additional Information about Saint Sauveur

Address: 9 Rue Saint Marie, 65103 Lourdes, France
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Saint Sauveur 3*
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Also Known As:
Saint Sauveur Hotel Lourdes
Saint Saveur Lourdes
Saint Saveur Hotel Lourdes

32 photos of this hotel

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Hotel & grounds (4)
Room/suite (2)
Dining (1)
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Hotel Style
#9 Family Hotel in Lourdes
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Official Description (provided by the hotel)
Open all year round, Hôtel Saint-Sauveur is a contemporary hotel located in the vicinity of the Shrines. Its rooms are air-conditioned, cosily decorated, comfortable and modern and equipped with satellite TV, free WiFi, hairdryers and safes. The restaurant serves quality international cuisine and buffet-style breakfasts. Famed for the welcome afforded by its personnel, the hotel also has a brasserie, a bar, a tea & ice cream room, a store and car park. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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