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All 191 Lourdes hotels

Saint Sauveur

3.0 of 5 Hotel   |   9 Rue Saint Marie, 65103 Lourdes, France
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Saint Sauveur
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71%
Ranked #21 of 191 hotels in Lourdes
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
WendyPPS Hong Kong, China
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104 people have reviewed this hotel

Traveler rating
    38
    35
    16
    8
    7
See reviews for
33
19
10
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Hong Kong, China
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Location is great, just at the entrance of the sanctuary. Friendly and helpful staff. The pillows were thick and hard. We did not sleep well the first night. We asked for softer pillows the next day and two nice pillows were delivered to us within minutes.

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The first thing to say is that the staff were exceptional in their readiness to be of service, and charitably allowed me to stumble along in French. They greeted us each time we re-entered the hotel with a smile and comment (Merci especiallement a Emmanuelle). The room was well-designed, with the toilet and bidet located in a separate room from... More

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Friendly hotel with good location. Very near to shrine, baths. Stayed off peak in march. One of the very few hotels open. Booked 2 rooms - double and twin with half-board through their website. There was a mix up as I made 2 reservations, as the online system didn't allow me to select the days for half-board. Despite this being... More

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Watford, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2014

This is one of the best hotels I have stayed in with staff going that extra mile to make you comfortable, I do not speak French at all, and the staff were so helpful and multilingual, the food was excellent, the hotel is clean and the toilets/Bathroom is spotless. Even though I travelled alone, the staff were really friendly and... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed December 6, 2013

the hotel staff were very good and helpful and multilingual, the food were excellent, it was a 4 course meal and you have a choice of the main course( 2 types of main course eg. lamb or fish). only problem for us was not enough light in the room, compare to the their lounge or restaurant. The hotel is very... More

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Sophie L, Guest Relations Manager at Saint Sauveur, responded to this review

Dear Madam, Thank you for your comments. It 's always a pleasure to see that you could have appreciated our professional staff and its skill. It will be nice to welcome you at any time. Best regards. More

Las Vegas, Nevada
2 reviews
1 of 5 stars Reviewed November 14, 2013

The room was extremely small, old & not comfortable at all. It does not deserves a 3 stars as listed. They need to renovate the sleeping rooms. However, the dining room & lounge areas were spacey & nice. Staff were cordial. The location is excellent as it is only a few steps to the Immaculate Conception of Mary statue &... More

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Sophie L, Guest Relations Manager at Saint Sauveur, responded to this review

Dear Sir, We would like to thank you for sharing your experience. We know that the European standard rooms are not the same as in the Usa, and the rooms are a bit smaller than the ones in North America, so that it is a real 3-Star Hotel. However we can understand your disappointment and we could have arranged another... More

San Diego, California, United States
1 review
3 of 5 stars Reviewed November 7, 2013

Nice place and excellent location. Was a mystical experience go to Lourdes. Paceful, with very kind people. Not expensive. We recommend it for any family trip. Good weather a nice food. We recommend too visit the differents museums.

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Sophie L, Guest Relations Manager at Saint Sauveur, responded to this review

Dear Madam, Dear Sir It’s nice to read your feed back. We are happy to know all your family had a good time with us, and you take advantage of the central place, very close to the Sanctuaries as well as to the main museums. Thanks for visiting us. See you very soon in Lourdes. Best regards. More

Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2013

I have been there twice, and both times I'd enjoyed the experience. The owner and hotel service crew are very attentive to make you comfortable and meet your needs. My daughter and I had the opportunity to go together the second time and she was so excited and touched by the experience.

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Sophie L, Directeur général at Saint Sauveur, responded to this review

Dear guest, My staff will be very glad that you keep in mind a such nice experience. We will be there to welcome you at any time. Thank you. Patrick. Manager More

Cedar Rapids, Iowa, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2013

We originally intended to visit Lourdes over Spring Break, and the Hotel Saint Sauveur was one of only a few hotels close to the Sanctuary who stayed open in the off season. Our plans changed and we were there during the busy summer time, but still stayed at Hotel Saint Sauveur and had a wonderful time. There were three of... More

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Sophie L, Directeur général at Saint Sauveur, responded to this review

Dear Mark We are happy to see that you will remind our property as a very nice hotel. We thank you for sharing your good experience of the ideal location and the high quality of the accomodation. My team will be proud to make your stay so comfortable. Best regards. P. Saffores Manager More

Colombo, Sri Lanka
Top Contributor
69 reviews 69 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

We stayed 4 days. Staff are very attentive and helpful. Food was good. But if they had a more variety it would have been great. Specially at the Breakfast. Only negative factor is lifts need an upgrade. Infact today we got stuck with one. But the Manager and the staff was very attentive and sorted out in QuickTime. Recommend to... More

Was this review helpful? Yes 1
Sophie L, Directeur général at Saint Sauveur, responded to this review

Dear Sanjeewa, Hope you will keep a nice Souvenir of your stay with us. It was a pleasure to welcome you. See you soon. P. Saffores Manager More

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Additional Information about Saint Sauveur

Also Known As:
Saint Sauveur Hotel
Saint Sauveur Hotel Lourdes
St Saveur
Saint Saveur Lourdes
Saint Saveur Hotel Lourdes
Saint Saveur
Address: 9 Rue Saint Marie, 65103 Lourdes, France
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#7 Family Hotel in Lourdes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Saint Sauveur 3*
Official Description (provided by the hotel):
Open all year round, Hôtel Saint-Sauveur is a contemporary hotel located in the vicinity of the Shrines. Its rooms are air-conditioned, cosily decorated, comfortable and modern and equipped with satellite TV, free WiFi, hairdryers and safes. The restaurant serves quality international cuisine and buffet-style breakfasts. Famed for the welcome afforded by its personnel, the hotel also has a brasserie, a bar, a tea & ice cream room, a store and car park. ... more   less 
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