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Panorama Hotel

#17 of 195 Hotels in Lourdes
Certificate of Excellence
11-13 rue Sainte Marie, 65103 Lourdes, France
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Panorama Hotel
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Panorama Hotel
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210 reviews from our community

Traveler rating
    85
    84
    30
    7
    4
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79
46
18
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Took my grandmother for a 3 day trip to Lourdes and stayed at Hotel Panorama in March 2015. The staff on arrival were very friendly and welcoming, and happily changed our room when I pointed out it wasn't the one I had booked (with balcony). Overall, the style and the quality of the hotel is as described, we were very... More 

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Sophie L, Directeur général at Panorama Hotel, responded to this review

Dear Madam, Thank you for taking time to answer the survey. I am delighted that you spent a great moment in hotel Panorama and the Sister Hotel Saint-Sauveur. Unfortunatelly, the Panorama restaurant should be closed for a while due to winter works, and we apologize for this inconvenience. You were talking about facilities and we would like to let you... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed January 28, 2015

My family of five recently stayed at the Panorama Hotel in Lourdes in December 2014. Anne-Marie at the reception was an exceptional host when we arrived quite late one afternoon. She helped and gave us a lot of information for our stay, touring and dining esp in Winter when most business, restaurants & hotels are closed. We were minutes away... More 

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Sophie L, Directeur général at Panorama Hotel, responded to this review

Dear Joyce, I thank you for your nice comment about my Hotel and staff, I forward to Anne-Marie and she’ll surely appreciate. We are glad to know you will keep in mind your stay with us as a great experience. Hope to see you again. Best regards. P. Saffores More 

Fairfax Station, Virginia
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 13, 2015

I have to say that the crass commercialism and honky tonk nature of the town surrounding what is supposed to be a holy site disgusted me. Outside of the actual holy site they should bring on the fire and brimstone. The whole place made me think of Jesus throwing the money changers out of the temple. All of the restaurants... More 

Was this review helpful? Yes 2
Sophie L, Directeur général at Panorama Hotel, responded to this review

Dear Sir, I strongly regret that you haven’t had a pleasant stay with us. I understand that both Lourdes as well as the hotel were not the places you were expected to discover. The Lourdes Sanctuary welcomes more than 5 millions visitors a year, and they usually enjoy the possibility of shopping and they also generally appreciate the accommodation. Even... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

If you don't like crowded tourists, low season is the best time. We went there in December it's was so peaceful and relaxing. This hotel is close the sanctuary, clean room, staff were great and helpful.

Was this review helpful? Yes 1
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review

Dear guests, Thanks for sharing your experience and hope to see you at any time, in winter for a quiet pilgrimage, during the season (April to October) for enjoying the place within all the celebrations: processions, masses... So you could discover Lourdes Sanctuary in another way. Best regards. Sophie More 

Riyadh
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2014

I am staying in Hotel Panorama and merci to my husband who booked this hotel for me, my room is right accross the church and grotto and overlooking station of the cross. I love the location, the room is big enough for two, the bed is just good size for me but if you are wide and tall then get... More 

Was this review helpful? Yes 2
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review

Dear Riyadh, We thank you for sharing your lovely experience and we will be happy to welcome you at any time, especially in high season, from April to October, to enjoy the marian torchlight procession. Best regards. Sophie More 

Niles, Illinois
1 review
5 of 5 stars Reviewed December 15, 2014

We were here for spiritual reason. We went in December which was considered low season. The good thing about going to Lourdes during low season is that we had access to everything. One on one with the priest. There were very few restaurants open. I thought the staff were very helpful and friendly. All our needs were met. Phillipe from... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

A most enjoyable stay. The staff were helpful and friendly. Our room was spacious clean with a great view towards the Sanctury. Just a few minutes walk to the Grotto so able to visit a number of times each day. The restaurant was good with a good selection of dishes. The shop staff were pleasant and helpful.

Was this review helpful? Yes 1
sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2014 via mobile

The most striking feature of hotel panorama is the distinct lack of panorama. However, the service was friendly and the small room was very clean (apart from the half finished bottle of wine we found under the spare blanket). Breakfast was ghastly and we left our stale offerings untouched. From that point of view we felt value was poor. If... More 

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Harrogate, United Kingdom
1 review
5 of 5 stars Reviewed October 29, 2014

My 11 year old and I stayed at Hotel Panorama for 3 nights in Oct 2014. We had a very comfortable stay. The rooms are fairly sized with all amenities, extremely tidy with fresh linen everyday, sparkling toilets and with all amenities one would want from a hotel. Anne Marie was extremely hospitable and catered to our requests with a... More 

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bt828je
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 25, 2014

was their in july 2014 nice hotel rooms small but clean food was good near grotto short walk would stay again every thing is near hand cant say much more but good hotel staff very good had a nice time

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