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Panorama Hotel

4.0 of 5
11-13 rue Sainte Marie, 65103 Lourdes, France
Hotel amenities
Panorama Hotel
Ranked #3 of 190 hotels in Lourdes
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54 reviews from our community

    Trip type
Traveler rating
    24
    23
    5
    2
    0
Date Rating
Hollywood, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

We arrived very late, due to airline issues and the hotel staff quickly settled us into our rooms. Rooms were very small, but clean. The restaurant was fair with food just adequate, the staff were misinformed on the contract obligation, all inclusive, and charged us for after dinner coffee as well as wine, which was to be included in the... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
May 14, 2013

Dear Guest We thank you for sharing your experience with Tripadvisor's travellers. Please let us correct your information none of our menus includes beverages or coffee, but maybe this information has to be displayed in a better way. So we will correct this inconvenience. We will be glad to welcome you soon. Best regards. More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 3, 2013

This is a good hotel and location to the sanctuary is excellent. We did not have meals at the hotel as there were plentry if cafes and restaurants in the vicinity. However we were not happy with the taxi service offered by the hotel. Price charged was not the amount quoted. Informed hotel and still awaiting a response and explanation.... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
May 6, 2013

Dear Sir, We read carefully your review. Your stay seems to be not so perfected as it should be due to some misunderstanding about the transfer. The reception sent you some explanation about the price hope you will get it. In some words, the price you paid to reach the hotel is a negociated price for your arrival only. The... More

Makati, Philippines
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 18, 2013

Wonderful surprise of a hotel! My sister gifted us with an overnight stay in this hotel on our way from Paris to Barcelona. The priority for visiting Lourdes was the Sanctuary so I wasn't really thinking of the hotel. The modern design was apparent from the lobby all the way to the rooms. Reception was very efficient and friendly. Location... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
April 22, 2013

Dear guest, We really thank you for your nice comment and to share your experience with other travellers. All the staff will be glad to welcome you whenever you want. Best regards. More

Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

When reviewing hotels in Lourdes, I felt apprehensive as many reviews included cautions about cleanliness and comfort. We were very surpised and pleased at our chosen accommodations. We stayed at the Panorama Hotel for one night and it is in the perfect location. Everything was a very short and easy walk from the hotel doors. The sanctuary is about 2... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
April 11, 2013

Dear Guest, We are really happy to know you enjoy so much your stay. The Panorama Hotel has a great location and also a efficient staff, so we thank you for your nice comments that is already forwaded to him. Hope to welcoming you soon. Best regards. More

London, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 19, 2012

As it is close to the sanctuary it is crowded, but otherwise very good hotel. For Lourdes as a strictly pilgrimage destinations covers almost all needs of their clients. We were there with the group and were served by good people, had a nice atmosphere. Absolutely would come back here....for sure that will be happy to see our pilgrims staying... More

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Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
December 21, 2012

Dear guest, As a Lourdes pilgrim you know Lourdes and its crowdy times ! so we thank you for your comments. Our staff will be pleased to read your nice feed back. It wil be a pleasure to welcoming your during your next stay. Thank you for sharing your experience with other travellers. Sincerely yours. More

Quezon city
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 21, 2012

This is a great hotel to stay in if you plan to visit the Sanctuary and Grotto often as it is just a very short walk away. We chose this hotel primarily because of its great location & it has been recently renovated in clean, modern lines; the bathroom was also a fair size and well appointed, and breakfast was... More

Was this review helpful? Yes 1
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review
November 27, 2012

Dear guest, We thank you for your great comment about the Panorama Hotel, as we entirely renovated this year, it's a real pleasure to measure your high level of satisfaction. All the staff will be glad to welcome you during your next stay in Lourdes. Best regards. More

virginia,USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 16, 2012

this was an excellent hotel, location wise , clean and the rooms were nice and also clean. The reception staffs were all smiles and polite and helpful..except for the staffs in the breakfast room, makes your early morning a disaster!!! no smiles at all,they serve as it is a dragging service,especially the one that looks like the head of the... More

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See 2 more reviews by magandaako for Lourdes
vinuales, Responsable relations clients at Panorama Hotel, responded to this review
November 6, 2012

Dear guest, We thank you for sharing your experience. The breakfast time was not a such good moment as you could expect and we apologize for that. Our claim "we care for you" is not just a claim so that is a real disappointment for us. In spite of this inconvenience we hope you'll be our guest during your next... More

Gibraltar
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2012

I booked a single room - often they are the worst ones, but not at the Panorama - a lovely room with a well equipped bathroom and even a balcony. Highly recommended for location and for quality. The reception staff were helpful and even the wifi (which was free) worked all the time!

Was this review helpful? Yes 1
vinuales, Responsable relations clients at Panorama Hotel, responded to this review
October 15, 2012

Dear guest, Thanks for sharing your lovely experience in the Panorama Hotel. Our staff was glad to serve you and it’s our pleasure to welcome you soon. Best regards. More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 10, 2012

Booked this hotel on expedia at a very reasonable rate. The hotel is in a great location, one of the nearest hotels to the sanctuary. I paid for a superior room with a view of the sanctuary. To be honest the view isn't really a view because the hotel is only 6 stories high. But I was facing the main... More

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vinuales, Responsable relations clients at Panorama Hotel, responded to this review
October 12, 2012

It’s a real pleasure to know that you have had a great time with us. We thank you for your contribution. Sincerely yours. More

Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2012

Hotel in a good location with parking nearby in sister hotel though would not recommend much driving in Lourdes itself due to number of people using roads as footpaths. Be careful if wanting to eat after 22:00 as most restaurants aim to have all food served before this time, though the Panorama Hotel restaurant does stay open later then most.

Was this review helpful? Yes 1
vinuales, Responsable relations clients at Panorama Hotel, responded to this review
October 3, 2012

Dear guest, We thank you for sharing your good experience in Panorama Hotel with other travellers. We are delighted to know you enjoy the great location as well as your stay with us. Hope to welcoming you soon. Best regards. More

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Additional Information about Panorama Hotel

Address: 11-13 rue Sainte Marie, 65103 Lourdes, France
Region: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 190 hotels in Lourdes
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located opposite the entrance to the Shrines, the Panorama Hotel is an entirely new, cosy and welcoming hotel that's sure to appeal to you thanks to its modern and colourful interior decorating. Its lounges are spacious and comfortable and boast a business area. Rooms are equipped to a high standard with free WiFi, minibars, flat screen TV, 70 international channels, radios and air conditioning… Some rooms and suites overlook the Shrines and the hotel also has rooms for persons with reduced mobility. The hotel's large panoramic restaurant offers delicious traditional-style cuisine.106 ROOMS AND SUITES ... more   less 
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Panorama Hotel
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