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Panorama Hotel

#16 of 195 Hotels in Lourdes
Certificate of Excellence
11-13 rue Sainte Marie, 65103 Lourdes, France
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very good hotel in a central position. The staff are friendly and polite. The rooms are a good size and clean. Our room had a balcony which overlooked the road . It had a lovely view and was quiet at night. The room had a kettle which would be useful in colder months. The lifts were a good size and... More 

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Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of this hotel is good if you will be visiting the Basilica of Our Lady. It is a nice clean hotel. We stayed at their quad room. It was very comfortable. Only problem was there was no soap dishes and place to put your bath items inside the shower. The staff are all helpful and friendly. Will definitely recommend... More 

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New York City, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2015

I booked this hotel as it is close to the grotte in Lourdes. i have to say that the staff is extremely friendly and helpful. The hotel is clean and beautifully decorated. I had a wonderful view from the window as well. It is really amazing for the price. Thank you Panorama Hotel for a wonderful first experience in Lourdes!... More 

Was this review helpful? Yes 4
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2015

We had the a room with 4 beds... the layout was super weird, but awesome. The hotel was very close to the church and stuff, so location was very convenient. The restaurant downstairs was the only food place open on that side of town so that was great as well.

Was this review helpful? Yes 2
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review

Dear guest, We are proud to read your satisfaction and we will be glad to welcome you at any time. Thank you for sharing your experience. Best regards. More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2015

Our trip to Lourdes was in a low season (second week of March), hence there were very few tourists and most shops and restaurants were either closed or would close early. Nevertheless, we enjoyed our trip there as we had the access to the sanctuary even though the grotto was under renovation whenever we wanted. The location of Panorama was... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2015

Took my grandmother for a 3 day trip to Lourdes and stayed at Hotel Panorama in March 2015. The staff on arrival were very friendly and welcoming, and happily changed our room when I pointed out it wasn't the one I had booked (with balcony). Overall, the style and the quality of the hotel is as described, we were very... More 

Was this review helpful? Yes 1
Sophie L, Directeur général at Panorama Hotel, responded to this review

Dear Madam, Thank you for taking time to answer the survey. I am delighted that you spent a great moment in hotel Panorama and the Sister Hotel Saint-Sauveur. Unfortunatelly, the Panorama restaurant should be closed for a while due to winter works, and we apologize for this inconvenience. You were talking about facilities and we would like to let you... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed January 28, 2015

My family of five recently stayed at the Panorama Hotel in Lourdes in December 2014. Anne-Marie at the reception was an exceptional host when we arrived quite late one afternoon. She helped and gave us a lot of information for our stay, touring and dining esp in Winter when most business, restaurants & hotels are closed. We were minutes away... More 

Was this review helpful? Yes
Sophie L, Directeur général at Panorama Hotel, responded to this review

Dear Joyce, I thank you for your nice comment about my Hotel and staff, I forward to Anne-Marie and she’ll surely appreciate. We are glad to know you will keep in mind your stay with us as a great experience. Hope to see you again. Best regards. P. Saffores More 

Fairfax Station, Virginia
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed January 13, 2015

I have to say that the crass commercialism and honky tonk nature of the town surrounding what is supposed to be a holy site disgusted me. Outside of the actual holy site they should bring on the fire and brimstone. The whole place made me think of Jesus throwing the money changers out of the temple. All of the restaurants... More 

Was this review helpful? Yes 3
Sophie L, Directeur général at Panorama Hotel, responded to this review

Dear Sir, I strongly regret that you haven’t had a pleasant stay with us. I understand that both Lourdes as well as the hotel were not the places you were expected to discover. The Lourdes Sanctuary welcomes more than 5 millions visitors a year, and they usually enjoy the possibility of shopping and they also generally appreciate the accommodation. Even... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

If you don't like crowded tourists, low season is the best time. We went there in December it's was so peaceful and relaxing. This hotel is close the sanctuary, clean room, staff were great and helpful.

Was this review helpful? Yes 1
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review

Dear guests, Thanks for sharing your experience and hope to see you at any time, in winter for a quiet pilgrimage, during the season (April to October) for enjoying the place within all the celebrations: processions, masses... So you could discover Lourdes Sanctuary in another way. Best regards. Sophie More 

Riyadh
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2014

I am staying in Hotel Panorama and merci to my husband who booked this hotel for me, my room is right accross the church and grotto and overlooking station of the cross. I love the location, the room is big enough for two, the bed is just good size for me but if you are wide and tall then get... More 

Was this review helpful? Yes 2
Sophie L, Responsable relations clients at Panorama Hotel, responded to this review

Dear Riyadh, We thank you for sharing your lovely experience and we will be happy to welcome you at any time, especially in high season, from April to October, to enjoy the marian torchlight procession. Best regards. Sophie More 

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