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Mercure Lourdes Imperial

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3 Avenue du Paradis, 65100 Lourdes, France
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Mercure Lourdes Imperial
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Mercure Lourdes Imperial
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175 reviews from our community

Traveler rating
    27
    52
    58
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I do think this is the best hotel in town. Located in center, walking distance to the Cathedral. Breakfast is great. Although the bathroom is a bit small but room comfort is decent. Leave the hotel early in the morning to catch the train to Paris and the staff do offer to call the taxi which is very helpful.

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Philippe R, General Manager at Mercure Lourdes Imperial, responded to this review

Hello, thank you so much for your nice comment on the hotel. It would be a pleasure to welcome you again. Best regards, Philippe Rancoule, General Manager MercureLourdes imperial. More 

Berwick on Tweed, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2015 via mobile

Clean hotel. Comfortable beds and clean fresh sheets. Nice coffee. Helpful notice board for pilgrims. Helpful staff. Nice foyer and dining room. Evening menu expensive for quality of food served. What about vegetarians! Great waitress. Good wine. Hotel needs refurbishment. Stayed in much better Mercure hotels than this. Hardly any hangers. 1 chair for 2 people? No safe? No iron... More 

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Philippe R, General Manager at Mercure Lourdes Imperial, responded to this review

Hello. Thank you for your feed back and encouraging comments about the staff. Some rooms are newly renovated. Sorry for your disapointment about the details in the room and the non-vegetarian menu in the restaurant. Don't hesitate to ask the restaurant and reception desk the next time. Your remarks will help us to improve our service. Hope to see you... More 

Makati, Philippines
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 8, 2014

Good accommodation! Although needs refurbishing... Helpful staff! Nice breakfast. Centrally located but not so near the grotto, so if you want to be near, there are other nice hotels nearby that I have stayed that are just as good. Have stayed here several times. Would recommend the hotel.

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Singapore, Singapore
Top Contributor
74 reviews 74 reviews
21 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed September 26, 2014

The 3 star Mecure Hotel in Lourdes is old but still has a prime location in Lourdes. The furnishings in the room and air con needs some attention as it can affect your sleep with its noisy motors. We had 9 rooms during our visit for 2 nights and we had our breakfast & dinners at the Hotel. Though it... More 

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Prescot
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 3, 2014

I have just reviewed another hotel in Lourdes where we were disappointed in the attitude of the reception staff. This hotel is just the opposite. It has lovely staff and we have visited on many occasions. The only problem with this hotel is the lack of refurbishment in the bedrooms. Over the past few years we stayed there, we have... More 

Was this review helpful? Yes 2
Gandia, Spain
Top Contributor
109 reviews 109 reviews
81 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed August 21, 2014

This could be a good hotel but lets itself down badly on just about every level. The situation is great being close to the Grotto and other sights and the entrance is very imposing but once you get inside it is a great let down. The corridors are dark and poorly decorated. The room we had was small, dark and... More 

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2 reviews
5 of 5 stars Reviewed August 10, 2014

I have spent 3 amazing days at Lourdes in a family vacation to France. what made my trip more comfortable and amazing was my stay at Mercure hotel. Th welcome the staff provided was great, they dressed with their generous smile. The rooms were big in comparison with Paris hotels and clean. They were cleaned on daily basis and linen... More 

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