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All 191 Lourdes hotels

BEST WESTERN Hotel Beausejour Lourdes

3.0 of 5 Hotel   |   16, avenue de la Gare, 65100 Lourdes, France
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73%
Ranked #15 of 191 hotels in Lourdes
A recent review
5 of 5 stars reviewed 4 weeks ago
509Virginia Brasilia, DF
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146 people have reviewed this hotel

Traveler rating
    41
    61
    27
    10
    7
See reviews for
28
54
10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Brasilia, DF
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is really cute, comfortable and clean. I was there with my mom in winter, to visit the Sancturay of Our Lady of Lourdes. The location of the hotel was perfect for that. It is in fron of the train station; you only need to cross the street to get to the hotel. Also, at the bus stop outside... More

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pascalmartin65, Directeur général at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear Guest: We appreciate first of all for staying at our hotel and for your excellents comments about us. We are pleased of knowing that our service was according to your expectations by choosing our hotel. Thank you very much for your comments, they'll help us for keep raising up our service. Hope you had a great visit in town... More

Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2014

We booked a triple room with balcony. The pictures at book .com are very nice. Beautiful.... But when you arrive things are very different We received a room without balcony or window. We complained about and the manager were very rude. As we insisted he tried to move us to a smaller double room with additional bed which was unnaceptable.... More

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pascalmartin65, Directeur général at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear Guest: We are very sorry for the image that you have picked about our hotel and staff. Many situations may have disturbed the real image of our hotel and service. In which concerns to your case, many times there are differences between the policies of external distributors and the hotel policies but we're working ceaseless to overreach your expectations.... More

Bethlehem, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2013

I was coming from Lyon on the train and arrived at midnight. The hotel is directly across from the train station. It was beautiful inside, done in an Italian design. Coming in so late I was hoping they had my room because there was a very large Pilgrimage coming in that day. My room was available. Double elevators to room.... More

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pascalmartin65, Directeur général at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear guest: First of all, thank you for choising our hotel. Is really pleasing to see advices like yours. You have been witness of the new decoration and arrangement of our hotel and we're very pleased with the results and specially for the good impression you've got. Thanks for your comment and we'll keep on working to exceed your expectations.... More

London, United Kingdom
Top Contributor
208 reviews 208 reviews
40 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed December 4, 2013

We had been to this hotel many times in the past as we like the comfort, the location and the service we get with those very nice people in charge of the management. We had a room in the back of the hotel with a view on the mountains which were covered of snow. There is a restaurant downstairs which... More

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pascalmartin65, Directeur général at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear guest: We're proud of being at your preference and really pleased about your impressions about our hotel and staff. We're working hard for getting that kind of impressions. We'd like to announce you that we're doing some renewals in the restaurant for having a service even more personalized and rewarding for you. Thanks for sharing the Best Western's Spirit. More

New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2013

I stayed in Best Western Beausejour when I traveled to Lourdes, France. It was part of the package from Priceline. It was a good deal considering it was 6 nights. The room was small and really only for solo traveler. But i have small balcony and a nice view since the room is at the back. I have the view... More

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San Francisco, California
Contributor
19 reviews 19 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2013

So we stayed here 3 nights in October, 2013. I requested a garden view room but was assigned a street view room. When I objected, because of my concern of street noise, staff assured us that our sleep would not be troubled by street noise. They were right, slept soundly in a very comfortable bed. Eat at least once at... More

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Boise, Idaho
Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 27, 2013

Had car parking available, that was a big draw. It was also very easy to get to from the highway. the rooms were really small but we liked the location, it was a nice walk down to the church. We had a little balcony with a table which was nice did not eat there but the staff was very friendly.... More

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Bethlehem, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

I toke the train from Lyon, France to Lourdes arrived at midnight so I booked the Best Western because it was directly across the street from train station. That it was! They had my reservation already. Very friendly staff. Lovely lobby done in Italy motif. Room was very clean only thing was a narrow path at the bottom of bed... More

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Sunrise, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 14, 2013 via mobile

I stayed in this hotel for one night to visit the grotte of Lourdes. Since the start, I liked the environment...very cozzy and clean. Our room was very clean, not big, but comfortable, decorated with French details. It had a little balcony to the street. The service was provided by Nicola, a very nice and friendly guy who received us... More

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Austin, Texas
Top Contributor
65 reviews 65 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 10, 2013

This is a great hotel for staying at during your pilgrimage. It is clean, and the staff is very nice. Our room met all of our needs, and did the staff. The breakfast was first rate. Our only complaint was that the front desk was often unmanned during the day.

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Additional Information about BEST WESTERN Hotel Beausejour Lourdes

Also Known As:
Best Western Lourdes
Lourdes Best Western
Address: 16, avenue de la Gare, 65100 Lourdes, France
Phone Number:
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 191 hotels in Lourdes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Beausejour Lourdes 3*
Official Description (provided by the hotel):
BEST WESTERN Beauséjour Hotel, in the heart of the lively centre of Lourdes and a stone’s throw from the holy sanctuaries, is a fine, completely refurbished 18th century mansion.It has 45 cosy, individually-decorated rooms, some of which offer stunning views of the Pyrenees.If you want to relax, you can enjoy the tranquillity of the tree-shaded gardens of BEST WESTERN Beauséjour Hotel, the solarium and the heated outdoor pool. A restaurant, brasserie, boutique with local specialities, Wifi Internet access and free parking are also available, all year round.And, right in front of the hotel, there is a shuttle bus every 20 minutes from Easter to October to take you to the sanctuaries. ... more   less 
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