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Zenitude Hotel-Residences L'Acacia

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1a chemin du Lannedare, 65100 Lourdes, France
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Zenitude Hotel-Residences L'Acacia
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Zenitude Hotel-Residences L'Acacia
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wittenberg, Germany
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A bit difficult to find as the hotel sign appears as L´Acacia and not Zenitude. Otherwise everything was OK. Very friendly staff and accommodation good. Not too far from the grotto of massabielle. I can recommend a stay here.

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Watford, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 28, 2015

This place is very special! Located on the other side of the river & train tracks in Lourdes. Our stay was very pleasant. The service & welcome was outstanding. Especially Cedric in reception. Cedric was very understanding & very helpful, exactly the attitude required for first class & excellent customer service. We really enjoyed our stay. It was quiet &... More 

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Residence-Zenitude, Responsable relations clients at Zenitude Hotel-Residences L'Acacia, responded to this review

Good afternoon, Thank you very much for your feedback and your positive remarks. All the team was happy to welcome you. We hope to see you again to another stay in Lourdes or in our other residences in France! Sincerely, More 

Hastings, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed April 23, 2015

From the moment we arrived the staff were friendly, cheerful, helpful and available from 8am - 1pm and from 3pm to 6pm. We had booked a double studio, so we could have a kitchenette and cater for ourselves at breakfast. We also cooked a meal one evening and found everything we needed to do that. We were given a room... More 

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Seoul, South Korea
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

We stayed for a night only and had to change the room arrangement due to family changing their mind. The staff was helpful, friendly and let us make the changes happily. Rooms were clean and spacious. It was a very decent stay and staff is great. If opportunity comes, we'll stay here again.

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Ferndale, Washington
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 1, 2013

This was basically someones condo we rented for the night. You had to make your own bed, of which ours was a convertible sofa and it was rock hard. Not far from the shrine here and the price was cheap. You had to clean up after yourself too. Stay in a regular hotel even if it costs more...

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Philippines
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 17, 2012

The room is spacious. Nice view from the window and very quiet in this area. Although you need to clean the room and separate all the used towels and beddings before you check out, otherwise you pay. Check out is at 10 AM. The place is a little bit far from the town centre and the sanctuary. My old parents... More 

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LISBOA
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 30, 2012

We go trought the Booking but when we arrived it´s was 2 days that they didn't open the Booking reserves, so they give us an appartment without microwaves. Price ok Location very good Swimming pool ( small) Appartment spacious, minimmun service, they give us the linge and you do the service The reception close during 4 hours (12-16H) so check... More 

Was this review helpful? Yes 1
Jerusalem, Israel
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 13, 2011

We found this accomodation through TripAdvisor but made the reservation through hotels.com. Stayed there 2 nights, one day exploring Lourdes and the other, driving to the high Pyrenees. This is a kind of apartment house, Very modest but the large studio apartment had a nice balcony. WiFi accessed only at the public area next to the office and guests have... More 

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Glenrothes, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2011

we went to Residence L'Acacia for a trip to Lourdes in July, the reception closes for lunch and you are not able to get your key till 5:00 pm. The room said it would sleep 6 adults, we were 5 and struggled for space, did no have the breakfast but it looked basic and cold, there is no daily room... More 

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Royan, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 13, 2011

We booked Residence L'Acacia for a weekend snowboarding trip, we could not find suitable accommodation in Cauterets so booked L’Acacia in Lourdes. We used trip advisor and found favourable reviews but on arrival we found a few problems with the accommodation… : The need to make up your own bed. : A bad smell from the drains in the wet... More 

Was this review helpful? Yes 1
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