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Hotel Renaissance

Certificate of Excellence
Hotel website
17 rue Victor Hugo, 81100 Castres, France
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132 Reviews from our TripAdvisor Community

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Traveler rating
    85
    33
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    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Trowbridge
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights here in June 2015. There was nothing we could fault it with. The service was superb,nothing was too much trouble. We were in the retro room,where some of the objects were a first Remington typewriter,a very old radio to name but two. The room was very comfortable with all mod cons and a lovely bathroom. The... More 

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Yeovil, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 26, 2015

Just stayed 2 nights at The Renaissance, found the staff very friendly and helpful . We had the Parisian room - fantastic. We will be back when next in Castres. The valet parking was excellent didny have to worry about where to park.

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London
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 10, 2015

We spent one night at this hotel whilst visiting to watch the rugby. Each room is decorated in a unique way - our room was the Japanese room. Room was compact, but this was no problem. Staff very friendly, helpful and willing to offer suggestions around the local area. Location of the hotel is excellent - its in the middle... More 

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Shenzhen, China
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 8, 2015

Just located in city center, Renaissance hotel is perfect for couples. Decoration of the rooms is very excentric. Nice staff very helpful. Lots of small shops and restaurant in the streets around the center. Only bad point: there is no hotel parking, means you need to park you car in a street around the hotel and make sure to pay... More 

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mbelard, Directeur général at Hotel Renaissance, responded to this review

Dear Vincent Thank you for your comments For the car park four your car, it's a pity that you don’t asked us nothing about Indeed, the Hotel Renaissance offers a valet parking service for your convenience. Our private garage including valet's service in the service is at 12,00 € Just pull up with your vehicle in front of the Hotel... More 

East Grinstead, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 11, 2014

What a place! Like stepping back in time. There was so much to see everywhere from the moment you crossed the threshold. Every room had a different theme and ours was The Medieval Room, complete with four poster bed, tapestries, stained glass window, pewter goblets and even chamber pots in the bedside cabinets! This was very apt for us, having... More 

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mbelard, Directeur général at Hotel Renaissance, responded to this review

Dear Foster We hope that you made a safe return journey to WEST SUSSEX Many thanks to have shared a moment of your holidays with us as well for yours very kind comments We sincerely hope to see you in castres again Very sincerely, More 

Plonevez-du-Faou, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

Loved this quirky hotel, the management and staff were charming and as my husband and I are two 70 year old pensioners being put in the exotic room was very exciting. Lack of a lift was the only slight problem. Valet parking was excellent and very helpful. We look forward to returning to this hotel.

Was this review helpful? Yes 2
mbelard, Directeur général at Hotel Renaissance, responded to this review

Dear Anne We are happy to read that you appreciate the exotic room As regards the elevator, actually in an establishment of the XII th century which is historically classified in the French heritage it is impossible for us to have an elevator to serve the two floors of the building. It is why among other things to mitigate to... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

I was excited the minute I saw this extraordinary, beautiful medieval building! Walking through the threshold is like entering a secret magical wonderland of artistically displayed theatre props, objects d' art, curios, luxurious furniture and lavish drama from floor to (and including) ceiling! Each room is lavishly decked out in a particular theme, the service is gracious and the location... More 

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mbelard, Gérant at Hotel Renaissance, responded to this review

Dear Gretchen Many thanks for having taken time to write us after your stay to the hotel the Renaissance of Castres We are delighted that you spend a good time in our place We thank you for your compliments. We sincerely hope to see you very soon Best regard Michel More 

Rickmansworth, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

This is a quirky find in a great location of the city, near the main square. A grand old building decorated in authentic themed French/Moroccan style which gave a homely feel. I have to say the staff bent over backwards for us, carrying our cases to our rooms (no lifts), recommended a fab restaurant within a minutes walk & even... More 

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mbelard, Directeur général at Hotel Renaissance, responded to this review

Dear Pumpkiny We thank you for sharing your vision of our hotel We are happy to read that you spend a good moment in our hotel and that we managed to embellish your stay in our area Many thank you for your encouragement Very sincerely, michel More 

Melbourne, Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 28, 2013

We stayed 5 days in Dec 2013 over Christmas. We could not fault this hotel in any way. The staff and owners were extremely helpful and friendly and would certainly recommend this hotel to anyone. Nothing was too much trouble for them. They even booked us into a restaurant for a beautiful 4 course Christmas Lunch of which I gave... More 

Was this review helpful? Yes 1
mbelard, Gérant at Hotel Renaissance, responded to this review

Many tanks Hope to see asp Michel More 

Brussels, Belgium
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 14, 2013

We spent 2 nights in this hotel in Castres. Nothing special, slightly cheesy and service was smoking in the hotel. Room was ok, but definitely not spacious. Positive: Right in the midle of the town Negative: Room and service.

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mbelard, Directeur général at Hotel Renaissance, responded to this review

Sir or Madam Ludebb, We have considered your remarks, but not being identified, it is impossible for us to know in what your stay would have been able to be improved... We would have preferred discuss it with you and propose you personalized solutions like we always do to make your stay most pleasant as possible. We also want to... More 

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