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Mercure Albi Bastides

41 bis rue Porta, 81000 Albi, France
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Mercure Albi Bastides
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Ranked #6 of 25 Hotels in Albi
A recent review
4 of 5 stars reviewed 1 week ago
SWMBordeaux_France Bordeaux, France
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393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bordeaux, France
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Location of hotel was perfect, situated on River Tarn, overlooking the old city and walking distance to the museums, cathedral, etc. Plenty of private parking. Our room was small in comparison with other Mercures in which we've stayed, but it was spotlessly clean and comfortable. Our only real complaint was the Bar! It ran out of gin after our first... More 

Review collected in partnership with Accorhotels.com

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Nantwich, United Kingdom
Top Contributor
66 reviews 66 reviews
36 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed January 29, 2015

Great location and views across the river Tarn. Room OK and very comfy bed. Pleasant staff . Good breakfast. Free parking useful. 10 minute walk to City centre (slightly up hill on way out) Great base for exploring the Tarn.

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Aude
Top Contributor
76 reviews 76 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 20, 2015

Friendly reception, easy parking, located close to town centre and restaurants. Very comfortable beds and peaceful at night. Our room was small but adequate for one night. Restaurant looked welcoming and overlooked the river. We ate elsewhere due to prior engagement. Would recommend and will return in the near future.

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London, United Kingdom
Top Contributor
295 reviews 295 reviews
220 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed November 17, 2014

The setting of this hotel which was once a mill, overlooking the river Tarn in what is a stunning city gives it supreme advantage! Already one feel less like being in a Mercure. All the staff extremely pleasant, rooms great, nothing super special and a little small, but the views across the river make up for everything. Yould could not... More 

Was this review helpful? Yes 1
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2014

Excellent quality hotel, with a good standard dining room and first class location across the bridge to the old town and cathedral square. There is quite extensive free parking in the hotel grounds. The rooms are well equipped and have good wi-fi.

Was this review helpful? Yes 1
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

Milton Keynes, United Kingdom
Top Contributor
281 reviews 281 reviews
88 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed October 17, 2014

After finding the car park on a tiny road and then walking down the steps to the hotel reception we were warmly greeted but slightly worried while the receptionist couldn’t find the reservation at first. Once that was sorted we booked a table for dinner later on and went up to our rooms on the fourth floor. The room was... More 

Was this review helpful? Yes 2
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More 

Edinburgh
Contributor
16 reviews 16 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2014

I stayed here as part of my solo motorcycle trip across Europe. I arrived at about 7pm and found the car park full. On realising that I was on a motorcycle and had nowhere to park, the receptionist suggested I park it right next to the entrance to the hotel in a small square - a nice gesture that I... More 

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

atlanta
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 12, 2014

We were there the day after my daughter's wedding and they upgraded us to a "room with a view"...sort of. If we got down on our knees and looked out the very low window, we had a great view of the Albi Cathedral all lit up at night with a full moon. Bathroom was small but everything was sparkling clean.... More 

Was this review helpful? Yes 2
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

Budapest, Hungary
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 8, 2014

You get what you could expect from a Mercure. But the location is awsome next to the river. Downtown Albi is within walking distance. Food and the bar is ok, but you can find better places in the town.

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

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