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All 24 Albi hotels

Mercure Albi Bastides

4.0 of 5 Hotel   |   41 bis rue Porta, 81000 Albi, France
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Mercure Albi Bastides
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Ranked #6 of 24 Hotels in Albi
A recent review
4 of 5 stars reviewed 2 days ago
bbclefties Edinburgh
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366 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Edinburgh
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here as part of my solo motorcycle trip across Europe. I arrived at about 7pm and found the car park full. On realising that I was on a motorcycle and had nowhere to park, the receptionist suggested I park it right next to the entrance to the hotel in a small square - a nice gesture that I... More

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atlanta
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

We were there the day after my daughter's wedding and they upgraded us to a "room with a view"...sort of. If we got down on our knees and looked out the very low window, we had a great view of the Albi Cathedral all lit up at night with a full moon. Bathroom was small but everything was sparkling clean.... More

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Budapest, Hungary
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You get what you could expect from a Mercure. But the location is awsome next to the river. Downtown Albi is within walking distance. Food and the bar is ok, but you can find better places in the town.

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Geneva, Switzerland
2 reviews
2 of 5 stars Reviewed August 5, 2014

OK nothing terrible but everything mediocre. The blatantly commercial approach of charging 8€ for an "express" breakfast and limiting the carb intake on that to EITHER one croissant OR one piece of bread was particularly annoying. Saving grace was the excellent bed although it only just fitted into the room

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Leicester, United Kingdom
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 3, 2014

Great location next to the river and an easy walk into the city centre. Great views out of some rooms (not ours, but we'd only paid 77eu a night) and out of the dining room. Around half the car park appeared to have been reserved for locals but we found a space OK. The hotel has a restaurant but nothing... More

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2014

Nice hotel in a great situation with views over the old city and a terrace for al fresco dining including breakfast. A big selection and a whizzy coffee machine! Two really nice meals in the Vermicellerie restaurant and reasonably priced wines. Would stay again.

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review
Google Translation

Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la... More

Malaga, Spain
Top Contributor
60 reviews 60 reviews
34 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2014

When arriving by car the use of GPS navigation is recommended. WiFi with code. Rather small room, for a 4-star hotel, but the room was very quiet. General impression of a hotel with a good reputation, but in need of some improvements to keep its present rating. Stunning view on the spillway. Breakfast delivered to the room, was punctual and... More

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. However, we noted some negative points and we will try to remedy... More

London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 7, 2014

When a hotel asks you to complete a customer satisfaction survey but doesn't bother to respond to your comments, then a public forum is a better option. The building and location are superb and the parking is free but that is it. The rooms are overpriced and very small; an almost inedible club sandwich that was ordered in the bar... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

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Additional Information about Mercure Albi Bastides

Address: 41 bis rue Porta, 81000 Albi, France
Location: France > Midi-Pyrenees > Tarn > Albi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Albi Bastides 4*
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Also Known As:
Accor Albi Bastides

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