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All 24 Albi hotels

Mercure Albi Bastides

4.0 of 5 Hotel   |   41 bis rue Porta, 81000 Albi, France
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Mercure Albi Bastides
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Ranked #7 of 24 Hotels in Albi
A recent review
5 of 5 stars reviewed 4 weeks ago
Pheephox London, United Kingdom
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383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
288 reviews 288 reviews
215 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The setting of this hotel which was once a mill, overlooking the river Tarn in what is a stunning city gives it supreme advantage! Already one feel less like being in a Mercure. All the staff extremely pleasant, rooms great, nothing super special and a little small, but the views across the river make up for everything. Yould could not... More 

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

Excellent quality hotel, with a good standard dining room and first class location across the bridge to the old town and cathedral square. There is quite extensive free parking in the hotel grounds. The rooms are well equipped and have good wi-fi.

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

Milton Keynes, United Kingdom
Top Contributor
273 reviews 273 reviews
87 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed October 17, 2014

After finding the car park on a tiny road and then walking down the steps to the hotel reception we were warmly greeted but slightly worried while the receptionist couldn’t find the reservation at first. Once that was sorted we booked a table for dinner later on and went up to our rooms on the fourth floor. The room was... More 

Was this review helpful? Yes 2
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More 

Edinburgh
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2014

I stayed here as part of my solo motorcycle trip across Europe. I arrived at about 7pm and found the car park full. On realising that I was on a motorcycle and had nowhere to park, the receptionist suggested I park it right next to the entrance to the hotel in a small square - a nice gesture that I... More 

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

atlanta
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2014

We were there the day after my daughter's wedding and they upgraded us to a "room with a view"...sort of. If we got down on our knees and looked out the very low window, we had a great view of the Albi Cathedral all lit up at night with a full moon. Bathroom was small but everything was sparkling clean.... More 

Was this review helpful? Yes 1
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

Budapest, Hungary
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 8, 2014

You get what you could expect from a Mercure. But the location is awsome next to the river. Downtown Albi is within walking distance. Food and the bar is ok, but you can find better places in the town.

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More 

Geneva, Switzerland
2 reviews
2 of 5 stars Reviewed August 5, 2014

OK nothing terrible but everything mediocre. The blatantly commercial approach of charging 8€ for an "express" breakfast and limiting the carb intake on that to EITHER one croissant OR one piece of bread was particularly annoying. Saving grace was the excellent bed although it only just fitted into the room

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More 

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Additional Information about Mercure Albi Bastides

Address: 41 bis rue Porta, 81000 Albi, France
Location: France > Midi-Pyrenees > Tarn > Albi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Albi Bastides 4*
Number of rooms: 56
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TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Despegar.com, Travelocity, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Mercure Albi Bastides reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Albi Bastides

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