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All 24 Albi hotels

Mercure Albi Bastides

4.0 of 5 Hotel   |   41 bis rue Porta, 81000 Albi, France
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Mercure Albi Bastides
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Ranked #6 of 24 Hotels in Albi
A recent review
5 of 5 stars reviewed 3 days ago
HowardKilvington Cardiff, United Kingdom
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374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent quality hotel, with a good standard dining room and first class location across the bridge to the old town and cathedral square. There is quite extensive free parking in the hotel grounds. The rooms are well equipped and have good wi-fi.

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

Milton Keynes, United Kingdom
Top Contributor
262 reviews 262 reviews
85 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After finding the car park on a tiny road and then walking down the steps to the hotel reception we were warmly greeted but slightly worried while the receptionist couldn’t find the reservation at first. Once that was sorted we booked a table for dinner later on and went up to our rooms on the fourth floor. The room was... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Edinburgh
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here as part of my solo motorcycle trip across Europe. I arrived at about 7pm and found the car park full. On realising that I was on a motorcycle and had nowhere to park, the receptionist suggested I park it right next to the entrance to the hotel in a small square - a nice gesture that I... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

atlanta
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed September 12, 2014

We were there the day after my daughter's wedding and they upgraded us to a "room with a view"...sort of. If we got down on our knees and looked out the very low window, we had a great view of the Albi Cathedral all lit up at night with a full moon. Bathroom was small but everything was sparkling clean.... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

Budapest, Hungary
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 8, 2014

You get what you could expect from a Mercure. But the location is awsome next to the river. Downtown Albi is within walking distance. Food and the bar is ok, but you can find better places in the town.

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

Geneva, Switzerland
2 reviews
2 of 5 stars Reviewed August 5, 2014

OK nothing terrible but everything mediocre. The blatantly commercial approach of charging 8€ for an "express" breakfast and limiting the carb intake on that to EITHER one croissant OR one piece of bread was particularly annoying. Saving grace was the excellent bed although it only just fitted into the room

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Leicester, United Kingdom
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 3, 2014

Great location next to the river and an easy walk into the city centre. Great views out of some rooms (not ours, but we'd only paid 77eu a night) and out of the dining room. Around half the car park appeared to have been reserved for locals but we found a space OK. The hotel has a restaurant but nothing... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

Edinburgh, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 28, 2014

Nice hotel in a great situation with views over the old city and a terrace for al fresco dining including breakfast. A big selection and a whizzy coffee machine! Two really nice meals in the Vermicellerie restaurant and reasonably priced wines. Would stay again.

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review
Google Translation

Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la... More

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Additional Information about Mercure Albi Bastides

Address: 41 bis rue Porta, 81000 Albi, France
Location: France > Midi-Pyrenees > Tarn > Albi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Albi Bastides 4*
Number of rooms: 56
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Also Known As:
Accor Albi Bastides

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