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All 24 Albi hotels

Mercure Albi Bastides

4.0 of 5 Hotel   |   41 bis rue Porta, 81000 Albi, France
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Mercure Albi Bastides
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64%
Ranked #6 of 24 hotels in Albi
A recent review
4 of 5 stars reviewed 1 week ago
Len J Newtown, Pennsylvania
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350 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Geneva, Switzerland
2 reviews
2 of 5 stars Reviewed 2 weeks ago

OK nothing terrible but everything mediocre. The blatantly commercial approach of charging 8€ for an "express" breakfast and limiting the carb intake on that to EITHER one croissant OR one piece of bread was particularly annoying. Saving grace was the excellent bed although it only just fitted into the room

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Leicester, United Kingdom
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location next to the river and an easy walk into the city centre. Great views out of some rooms (not ours, but we'd only paid 77eu a night) and out of the dining room. Around half the car park appeared to have been reserved for locals but we found a space OK. The hotel has a restaurant but nothing... More

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Edinburgh, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel in a great situation with views over the old city and a terrace for al fresco dining including breakfast. A big selection and a whizzy coffee machine! Two really nice meals in the Vermicellerie restaurant and reasonably priced wines. Would stay again.

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review
Google Translation

Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la... More

Malaga, Spain
Top Contributor
59 reviews 59 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 17, 2014

When arriving by car the use of GPS navigation is recommended. WiFi with code. Rather small room, for a 4-star hotel, but the room was very quiet. General impression of a hotel with a good reputation, but in need of some improvements to keep its present rating. Stunning view on the spillway. Breakfast delivered to the room, was punctual and... More

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. However, we noted some negative points and we will try to remedy... More

London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 7, 2014

When a hotel asks you to complete a customer satisfaction survey but doesn't bother to respond to your comments, then a public forum is a better option. The building and location are superb and the parking is free but that is it. The rooms are overpriced and very small; an almost inedible club sandwich that was ordered in the bar... More

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Abergavenny, United Kingdom
Top Contributor
100 reviews 100 reviews
48 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 28, 2014

Second stop using up Accor reward points and another disappointment. All the Mercure hotels I'd previously stayed in had large modern rooms but here they're small and can't have been refurbished since the mill was converted to a hotel. We had a standard room. The bathroom is miniscule and unless you plug the gap between the shower screen and the... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Adelaide, Australia
Top Contributor
132 reviews 132 reviews
52 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed May 28, 2014

Wonderful view of the spillway from our fourth floor corner room....bed was comfortable although a bit hot with the usual duvet (we discovered blankets in the wardrobe ad we were leaving.) The bathroom had new fittings with good water pressure which was great. Breakfast (free for over 60's ) was very plentiful with great service from the very efficient woman... More

Was this review helpful? Yes
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

San Clemente, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

We have room 111 which overlooks the tarn river, and the cathedral on the hill. Magnificent view, and it will be tough to leave in the morning. Very friendly staff and a nice clean room with an exceptional view. Who could ask for more?

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THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More

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Additional Information about Mercure Albi Bastides

Address: 41 bis rue Porta, 81000 Albi, France
Location: France > Midi-Pyrenees > Tarn > Albi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Albi Bastides 4*
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Also Known As:
Accor Albi Bastides

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
56 rooms in the city centre near the Pont Neuf on the Tarn river banks. In watermill building dated 1770. 500 meters from the Berbie Palace and museums. 800 meters from Ste Cécile Cathedral. Bar, regional restaurant and 3 meeting rooms (30 people). ... more   less 
Number of rooms
56

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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