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Alerion Hotel

2.0 of 5 20 rue Gambetta, 57000 Metz, France
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€59 (EUR)
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Certificate of Excellence 2014
Alerion Hotel
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Alerion Hotel
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94 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Top Contributor
82 reviews 82 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is facing the station in Metz. We didn't hear any noise from trains and our room overlooked the station building which is quite impressive. The room was spacious and clean and good value for money

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4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is located in a very pretty neighborhood close to the train station. It's well furnished, very clean and with a friendly staff who went out of their way for us. There's several restaurants close by and the Pizza place right next door is quite good. Although close to the station we heard no noise at all and I... More

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Top Contributor
254 reviews 254 reviews
81 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 1 week ago

The entrance to the hotel is just off the station square, and initially involves going up a flight of stairs to reception. You don't get the passcode for the elevator from the ground floor until after you check in. We had a large clean double room overlooking the square. The breakfast buffet was good. Good, free wifi. The entrance to... More

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Senior Contributor
35 reviews 35 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel are wonderful. They helped me to find where I wanted to go, made suggestions of things to see and were always smiling. This hotel has only 2 stars but the service deserves 4. My room was a triple and while it was great for me, it would be difficult to have 3 people in this... More

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4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff, but not a 2 star hotel. Old rooms, bad shower, small toilet. Our room smelled and I had to hunt the flies. Wifi is free for basic tasks, if you need more bandwidth you have to pay extra. Parking is possible in the public underground parking, at a discount of 8 euro a day.

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AurelieJaminet, Directeur général at Alerion Hotel, responded to this review

Dear Sir, We are very surprised to see that you're not satisfied of your trip because during your stay you never asked to change room or never told us about a problem. You had to know that we are really a 2 stars hotel and we could be 3 stars. Metz is an expensive city and you booked a "budget... More

Paris, France
Top Contributor
57 reviews 57 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 14, 2014

If you want a 2 star hotel- small room, small elevator, no amenities (tissue, body lotion, etc), no view this is the place for you! The breakfast was fine- nothing special, but the reception desk was wonderfully helpful. A total 2 star experience- at a 2 star price. Location is very convenient to the train station and the Centre Pompidou,... More

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Saint Petersburg, Saint Petersburg City, Russia
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stayed at this hotel for 6 days. It is located just near the railway station but and you need to spend about 10 minutes to reach the city center. Staff were really friendly, and there is only one negative impression caused by my room. First of all, it was warm inside even when window was open. And also my... More

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11 reviews 11 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 5, 2014

Had a lovely three days in Metz. The city is beautiful, lovely weather when we were there. Lots of fine restaurants and the Cathedral and daily markets are musts Hotel was definitely three star but the absence of air conditioning was a killer. Would have happily paid a supplement. As it was we had three nights of open windows facing... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

My husband and I stayed here in July with our two teenagers. We requested 2 rooms, and ended up on diffferent floors -- OK, since our kids are now fairly mature. When the kids and I arrived just before noon, the hotel staff was very helpful about stowing our luggage and helping us get oriented to the city. My husband... More

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Minneapolis, Minnesota
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014

Conveniently located directly across the plaza from the train station. Staff was very courteous and helpful in advising us about some of the ways to see the sights in Metz, as we were only going to be in town for part of two days. Nice restaurant just a couple of blocks N of the hotel were we had a good... More

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Additional Information about Alerion Hotel

Address: 20 rue Gambetta, 57000 Metz, France
Phone Number:
Location: France > Lorraine > Moselle > Metz
Price Range (Based on Average Rates): $
Hotel Class:2 star — Alerion Hotel 2*
Number of rooms: 40
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