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All 30 Metz hotels

Alerion Hotel

2.0 of 5 Hotel   |   20 rue Gambetta, 57000 Metz, France
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Ranked #5 of 30 Hotels in Metz
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
frtravler Paris, France
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90 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Friendly staff, but not a 2 star hotel. Old rooms, bad shower, small toilet. Our room smelled and I had to hunt the flies. Wifi is free for basic tasks, if you need more bandwidth you have to pay extra. Parking is possible in the public underground parking, at a discount of 8 euro a day.

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AurelieJaminet, Directeur général at Alerion Hotel, responded to this review

Dear Sir, We are very surprised to see that you're not satisfied of your trip because during your stay you never asked to change room or never told us about a problem. You had to know that we are really a 2 stars hotel and we could be 3 stars. Metz is an expensive city and you booked a "budget... More

Paris, France
Top Contributor
57 reviews 57 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want a 2 star hotel- small room, small elevator, no amenities (tissue, body lotion, etc), no view this is the place for you! The breakfast was fine- nothing special, but the reception desk was wonderfully helpful. A total 2 star experience- at a 2 star price. Location is very convenient to the train station and the Centre Pompidou,... More

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Saint Petersburg, Saint Petersburg City, Russia
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stayed at this hotel for 6 days. It is located just near the railway station but and you need to spend about 10 minutes to reach the city center. Staff were really friendly, and there is only one negative impression caused by my room. First of all, it was warm inside even when window was open. And also my... More

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11 reviews 11 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 5, 2014

Had a lovely three days in Metz. The city is beautiful, lovely weather when we were there. Lots of fine restaurants and the Cathedral and daily markets are musts Hotel was definitely three star but the absence of air conditioning was a killer. Would have happily paid a supplement. As it was we had three nights of open windows facing... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

My husband and I stayed here in July with our two teenagers. We requested 2 rooms, and ended up on diffferent floors -- OK, since our kids are now fairly mature. When the kids and I arrived just before noon, the hotel staff was very helpful about stowing our luggage and helping us get oriented to the city. My husband... More

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Minneapolis, Minnesota
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 22, 2014

Conveniently located directly across the plaza from the train station. Staff was very courteous and helpful in advising us about some of the ways to see the sights in Metz, as we were only going to be in town for part of two days. Nice restaurant just a couple of blocks N of the hotel were we had a good... More

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20 reviews 20 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

Back in March I booked 2 rooms for 14th July, completely overlooking the importance of that date in the French calendar... Finding the hotel in busy traffic through the one way system on the evening of Bastille Day wasn't too easy - especially as the hotel's presence at street level is little more than a doorway with a canopy. The... More

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Amsterdam, The Netherlands
Top Contributor
129 reviews 129 reviews
24 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed July 19, 2014

The Alerion is situated directly across the plaza from the railway station - and what a beautiful station it is - more like a gothic castle than a station. Well worth a look inside. There is an underground car park right between the hotel and the station. The hotel gets special parking rates of 8 euros a day, which is... More

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Mountain View, CA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 8, 2014

A previous reviewer mentioned using the lift, so I had no hesitation booking a room there for two nights, despite the fact that I cannot carry luggage upstairs. When I arrived in mid-June, I found that the lift was out-of-service. The hotel's reception desk is on the second floor (one up from the street), which was 22 steps. The second... More

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New York
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 28, 2014

When I requested a room in the hotel, I wrote that I am handicapped with multiple sclerosis and walk with a cane. I requested a couple extra pillows for my bed, as well. The hotel is virtually across from the train station. Easy to get to. The pluses are that the pillows were already on the bed. The bed was... More

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Additional Information about Alerion Hotel

Address: 20 rue Gambetta, 57000 Metz, France
Phone Number:
Location: France > Lorraine > Moselle > Metz
Price Range (Based on Average Rates): $
Hotel Class:2 star — Alerion Hotel 2*
Number of rooms: 40
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