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Hotel La Citadelle Metz - MGallery Collection

4.0 of 5 5 Avenue Ney, 57000 Metz, France
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Hotel La Citadelle Metz - MGallery Collection
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Hotel La Citadelle Metz - MGallery Collection
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183 reviews from our community

Traveler rating
    66
    71
    28
    15
    3
See reviews for
21
102
12
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
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    (183)
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    (41)
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    (57)
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Durban, South Africa
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got off on the wrong foot, but that was probably because of a system error with Booking.com. Once the initial error was sorted out, another emerged when we were shown to a lesser room than that booked (which was not impressive. I agree with other reviewers that some rooms are not very appealing), and there seemed to be an... More 

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Hambleton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Beautiful building in a very central location in Metz, not more then half a mile from any of the town's attractions. Pleasant attentive staff and nice rooms making our overnight stop very pleasant. Only one criticism and that was that despite the fact that they present the restaurant menu on a tablet, this was only in French, not great for... More 

Review collected in partnership with MGallery Hotels

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Atlanta, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our third stay in Hotel la Citadelle. It's a beautiful small hotel, in a delightful historic building, in a great location, with superb English-speaking staff. In general, we recommend it... but there are a few things that need to be fixed. 1) There are two room layouts. The ones facing the parking lot have a nice shower separate... More 

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Chicago, Illinois
Top Contributor
54 reviews 54 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2014

This is a very nice hotel. We had a large room with a very nice view of the park. The room had every amenity and the staff were very helpful. My only negative comment is that the room itself was very dark. I could not see in the closets & was worried that I would not remove all of my... More 

Review collected in partnership with MGallery Hotels

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Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review
Google Translation

Cher Client, nous faisons suite à votre séjour dans notre établissement, et vous remercions de votre commentaire. Meilleures salutations. Delphine... More 

Belgium
Top Contributor
55 reviews 55 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 12, 2014

Had lunch in the hotel bistro recently. Food is exquisite, wines delicious. Staff very professional, though slightly 'distant'. Nothing to complain, really. Will remember this place when I get back to Metz. Hopefully.

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Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review
Google Translation

Cher Client, Nous faisons suite à votre passage dans notre établissement et vous remercions très sincèrement de votre commentaire. Espérant... More 

Perth
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2014

this hotel has everything you could ask for and it's located right in the centre of town. It has a great restaurant which unfortunately we didn't get to try as it was booked out on the night we stayed. We did order room service which was very nice and our room was very spacious with a lovely bathroom and good... More 

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Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank very much for your complimentary about our gastronomic restaurant et hope to see you again soon. Best Regards. Delphine et Christophe Dufossé. More 

Sevenoaks Uk
Top Contributor
130 reviews 130 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 14, 2014

This hotel in the centre of Metz offers first class accommodation in a restored historic building and an excellent Michelin-starred restaurant. The service was impeccable. Ideally situated for visits to the historic sites in Metz

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Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank you very much for your commentary. Hope to see you again soon, Best regards. Delphine et Christophe Dufossé. More 

Eilat, Israel
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2014

absolutely beautiful. Friendly staff, beautiful big rooms with all comfort. The restaurants you should try, specially the Michelin star restaurant, really excellent. the area is quiet, relaxing and Metz is a n attractive city.

Was this review helpful? Yes
Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank you very much for your commentary. Hope to see you again soon, Best regards. Delphine et Christophe Dufossé. More 

Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2014

so I do not even try. The restaurant, moreover, deserves a separate review. The rooms are absolutely charming, even if with a most modern look, and the peace is such that my wife and I woke up ... at 10 am. Front desk ladies deserve highest compliments, together with all of the staff. It sounds I've been satisfied, isn't it... More 

Was this review helpful? Yes
Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank very much for your complimentary about our gastronomic restaurant et hope to see you again soon. Best Regards. Delphine et Christophe Dufossé. More 

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Additional Information about Hotel La Citadelle Metz - MGallery Collection

Address: 5 Avenue Ney, 57000 Metz, France
Phone Number:
Location: France > Lorraine > Moselle > Metz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel La Citadelle Metz - MGallery Collection 4*
Number of rooms: 46
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Also Known As:
La Citadelle Metz
La Citadelle Hotel Metz
Hotel Style:
#1 Luxury Hotel in Metz

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