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Hotel La Citadelle Metz - MGallery Collection

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5 Avenue Ney, 57000 Metz, France
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Hotel La Citadelle Metz - MGallery Collection
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Hotel La Citadelle Metz - MGallery Collection
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214 reviews from our community

Traveler rating
    73
    85
    36
    17
    3
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23
118
12
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (62)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (45)
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    (50)
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed on after attending a conference in Metz. The rooms are large and comfortable, although my wife didn't like the soft mattress with a 'dip' in the middle... Breakfast was good with plenty of choice. If you want to eat at the Brasserie at the weekend book well in advance. Otherwise it's a 10 minute stroll to the centre... More 

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Baumholder, Germany
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was chosen for it's central location. The hotel itself was clean, the room was large and the bathroom was very modern and looked nice. The room was so extremely hot, it did have adjustable temperature but it never cooled down in the room it was impossible to sleep. The hallway was like a sauna. The television was tiny... More 

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Cambridgeshire, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best hotels in France for a one night stopover. Great rooms and great food and facilities and great value too. Challenging to find but worth it when you do. It is in the heart of Metz with free and easy parking for the hotel.

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Brussels, Belgium
Top Contributor
76 reviews 76 reviews
64 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Modern, tasteful design has been put into an historic old building. The welcome and service were highly professional. The room was large and very comfortable. The location is close to the centre. The food was modern French and was excellent. One of the things that I will most remember is the modern art that captures your attention, especially in the... More 

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Leeds, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 3, 2015

we arrived in Metz by car and it took nearly an hour to negotiate the one way system and find the Hotel ! We eventually had to go through an Underground Car Park . The Porter was helpful and spoke good English but the Receptionists did not converse well . The position of the Hotel is fabulous for walking to... More 

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Durban, South Africa
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 9, 2015

We got off on the wrong foot, but that was probably because of a system error with Booking.com. Once the initial error was sorted out, another emerged when we were shown to a lesser room than that booked (which was not impressive. I agree with other reviewers that some rooms are not very appealing), and there seemed to be an... More 

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Hambleton, United Kingdom
1 review
4 of 5 stars Reviewed January 8, 2015

Beautiful building in a very central location in Metz, not more then half a mile from any of the town's attractions. Pleasant attentive staff and nice rooms making our overnight stop very pleasant. Only one criticism and that was that despite the fact that they present the restaurant menu on a tablet, this was only in French, not great for... More 

Review collected in partnership with MGallery Hotels

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Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank you vey much for your comment. Even for the Brasserie Menu. We are agree with you and we'll translate the menu. Waiting to see you soon. Best regards. Delphine et Christophe Dufossé. More 

Atlanta, Georgia, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 28, 2014

This was our third stay in Hotel la Citadelle. It's a beautiful small hotel, in a delightful historic building, in a great location, with superb English-speaking staff. In general, we recommend it... but there are a few things that need to be fixed. 1) There are two room layouts. The ones facing the parking lot have a nice shower separate... More 

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