We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel La Citadelle Metz - MGallery Collection

Hotel website
5 Avenue Ney, 57000 Metz, France
Special Offer
Breakfast & City Pass
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel La Citadelle Metz - MGallery Collection
Professional photos View all
Browse nearby
Hotel La Citadelle Metz - MGallery Collection
Write a Review

206 reviews from our community

Traveler rating
    72
    80
    34
    17
    3
See reviews for
22
113
12
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (54)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (50)
All months
Brussels, Belgium
Top Contributor
75 reviews 75 reviews
64 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Modern, tasteful design has been put into an historic old building. The welcome and service were highly professional. The room was large and very comfortable. The location is close to the centre. The food was modern French and was excellent. One of the things that I will most remember is the modern art that captures your attention, especially in the... More 

Was this review helpful? Yes
Leeds, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 3, 2015

we arrived in Metz by car and it took nearly an hour to negotiate the one way system and find the Hotel ! We eventually had to go through an Underground Car Park . The Porter was helpful and spoke good English but the Receptionists did not converse well . The position of the Hotel is fabulous for walking to... More 

Was this review helpful? Yes
Durban, South Africa
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 9, 2015

We got off on the wrong foot, but that was probably because of a system error with Booking.com. Once the initial error was sorted out, another emerged when we were shown to a lesser room than that booked (which was not impressive. I agree with other reviewers that some rooms are not very appealing), and there seemed to be an... More 

Was this review helpful? Yes
Hambleton, United Kingdom
1 review
4 of 5 stars Reviewed January 8, 2015

Beautiful building in a very central location in Metz, not more then half a mile from any of the town's attractions. Pleasant attentive staff and nice rooms making our overnight stop very pleasant. Only one criticism and that was that despite the fact that they present the restaurant menu on a tablet, this was only in French, not great for... More 

Review collected in partnership with MGallery Hotels

Was this review helpful? Yes
Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review

Dear Guest, We thank you vey much for your comment. Even for the Brasserie Menu. We are agree with you and we'll translate the menu. Waiting to see you soon. Best regards. Delphine et Christophe Dufossé. More 

Atlanta, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 28, 2014

This was our third stay in Hotel la Citadelle. It's a beautiful small hotel, in a delightful historic building, in a great location, with superb English-speaking staff. In general, we recommend it... but there are a few things that need to be fixed. 1) There are two room layouts. The ones facing the parking lot have a nice shower separate... More 

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 30, 2014

This is a very nice hotel. We had a large room with a very nice view of the park. The room had every amenity and the staff were very helpful. My only negative comment is that the room itself was very dark. I could not see in the closets & was worried that I would not remove all of my... More 

Review collected in partnership with MGallery Hotels

Was this review helpful? Yes
Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review
Google Translation

Cher Client, nous faisons suite à votre séjour dans notre établissement, et vous remercions de votre commentaire. Meilleures salutations. Delphine... More 

Belgium
Top Contributor
59 reviews 59 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 12, 2014

Had lunch in the hotel bistro recently. Food is exquisite, wines delicious. Staff very professional, though slightly 'distant'. Nothing to complain, really. Will remember this place when I get back to Metz. Hopefully.

Was this review helpful? Yes
Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery Collection, responded to this review
Google Translation

Cher Client, Nous faisons suite à votre passage dans notre établissement et vous remercions très sincèrement de votre commentaire. Espérant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (12)
Viewed
Room/suite (14)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (7)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel La Citadelle Metz - MGallery Collection

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question