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Mercure Metz Centre

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29 Place Saint Thiebault, 57000 Metz, France
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Mercure Metz Centre
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Mercure Metz Centre
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mainz, Germany
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed here for two nights for a weekend trip to Metz. We booked this hotel because of the location, price and the convenient parking directly at the hotel. The hotel´s architecture does not win any prices, but the interior of the room we were in was quite decent and had a modern feeling to it. The size was ok... More 

Was this review helpful? Yes 1
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review
Google Translation

Merci beaucoup de ces commentaires, je ne peux que vous conseiller de tester notre restaurant O-29, (ouvert du lundi au... More 

Wokingham, Uk
Top Contributor
131 reviews 131 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

i was drawn to this hotel through a combination of good price (on booking.com), city centre location, secure parking and a promise of a decent room. It did not let us down. Our room was clearly newly refurbished and everything worked fine. The bed was comfy, all was clean. We stayed on a Saturday, and were a bit disappointed that... More 

Was this review helpful? Yes 1
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your very good feeling abour your stay ! We hoppe see you soon ! F Kugler More 

Germany
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 15, 2014

I stayed there with my wife and our daughter for 1 night last Friday. Location is good enough, 5-7 minutes of walk to the center. Hotel personnel is very pleasant. Restaurant works until 23:00 and they cook delicious dishes for average prices. Must admit they have free onsite parking which is located behind hotel. (don't forget to pick the ticket... More 

Was this review helpful? Yes 1
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank so much for letting us know your good feeling about our hotel ! We hope see you very soon. Best regards. F Kugler More 

Walkern, United Kingdom
Top Contributor
137 reviews 137 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 3, 2014

Quite a trial to find despite sat nav due to Metz city centres one way streets. Parking good, though the car park is very scruffy. It was in a good location with a nice "square" in front, just a few minutes away from the centre of town. The hotel is quite old and our room was a little dated, but... More 

Was this review helpful? Yes 1
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review
Google Translation

Merci de votre retour, nous sommes effectivement en phase de rénovation et le parking sera également refait au courant de... More 

Rehovot, Israel
Top Contributor
197 reviews 197 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 29, 2014

First thing first: When a hotel charges you a 4-star rate and provides you with less, matter-of-factish you're mad. This is not a bad hotel but it is overrated. And now to a less emotional analysis. It's location is very good. Just 500 m from the Railway Station and close to the City Center. When you arrive to the railway... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your feeling about your stay. All ours rooms will be renovated untill april 2015. We are very sorry that we couldn't give you a new room. We hope see you soon Best regards. F Kugler More 

London, United Kingdom
Top Contributor
294 reviews 294 reviews
219 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed November 7, 2014

Fairly standard Mercure, but in a good way, Close to all shops and eateries. The only problem with the stay was the water cut one day which they only put notes in the lifts and did not as hotels normally do put notes under the door of each room, therefore I heard a few complaints and some people were mid-shower... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your good feeling about your stay. All of our guests have been informed that we'll have to cut the water for 2 hours. We hope see you soon. Best regards F Kugler More 

Haugesund, Norway
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

Just needed a hotel on our way down our way to Provence, we turned up late in the evening and the staff was friendly and accommodating. They also managed to find a on-site parking for us even if they were completely full. Big and clean rooms, decor maybe a bit dated, but for the price we payed (€90) this is... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank for letting us know your good feeling about your stay. All of our rooms will be renovated next year. See you soon! Best regards Francis Kugler More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed October 29, 2014

Stayed at this Hotel in what was suppose, to be a newly decorated upgraded room! all i could see that was new was the paint on the walls, and some new mastic around the bath, it smelt stale in the room you could not open the window, when you use the shower the bathroom floor gets swamped.. but my main... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

I'am so sorry that our new room hasn't let you a positive impression. After your stay we have check your room and we have find no bed bug. Best regards Francis Kugler More 

Nis, Serbia
1 review
4 of 5 stars Reviewed October 23, 2014

We had refurbished room on the 4th floor. Stayed one night. Free parking on the back of hotel included (small number of cars can park). The building from the back side do not look nice, but interior is quite OK. Pros: Room was normal size and clean. Breakfast was standard with touch of French cuisine. Staff was friendly. Cons: Small... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your good feeling about our hotel. Our parking has 40 free places and we propose an other public parking in front of the hôtel. We hope see you very soon. Best regards. F Kugler More 

Southern Germany
Top Contributor
92 reviews 92 reviews
47 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 11, 2014

We booked a package including a glass of wine and the breakfast, which is highly recommended. For the wine you may choose from their general wine list out of a fairly big selection. Breakfast is expensive if booked separately. therefore it is a good deal to have it included. The offer is satisfying and includes regional specialities. In addition you... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your good feeling about our hotel. The restaurant, the bar and the reception will be renovated next year. Best regards F Kugler More 

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