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Mercure Metz Centre

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29 Place Saint Thiebault, 57000 Metz, France
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Mercure Metz Centre
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Geel, Belgium
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived late ,on the Friday and parked the car behind the hotel on their private parking. Super easy if you do not need the car for the following days. Staff was very friendly ;rooms were spacious and looked like refurbished recently, breakfast is very nice . We always ask at reception for recommended hotels and at first we were... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your very good feeling about your stay in your hotel Mercure Metz Centre. We hope see you soon. bests regards, F Kugler More 

Mexico City, Mexico
Level Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Very well located, close to the Old Town and Central Station. Rooms are clean and spacious. But breakfast is awesome, delicious dishes, French master made bread and everything was very well taken care of. Staff is OK but could be a bit more friendly and helpful.

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review
Google Translation

Je vous remercie pour votre commentaire positif. Je ne manquerai pas d'effectuer votre retour auprès de mes collaborateurs. A très... More 

Blackburn, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel was clean and modern, good sized comfortable bedroom with large bed, wifi worked fine and a small bar area downstairs to have a relaxing drink. Ther was a car park at the rear which could be accessed from inside the hotel when exiting with luggage. The only problem we found with the hotel was that we were staying... More 

Review collected in partnership with Accorhotels.com

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

We thank you for having chosen our hotel and for your comment concerning the comfort of our rooms. During the closure of our restaurant the weekend, we propose a restoring card containing pastas, smoked salmon, “quiche lorraine”, salad freshness and desserts. We regret that this offer was not communicated to you and we apologize for it. The weekend our restaurant... More 

hornchurch
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights . Rooms were spacious with lovely mattresses and duvets and pillows ,the kind of bed you just sink into and get a good nights sleep. Tea making facilities in room. Hot food as well as the usual kind of food for breakfast. Loads of bars and restuarants a few minutes walk but far away enough... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your good feeling about your stay in Mercure Metz Centre ! We hope see you very soon. Best regards F Kugler More 

Plymouth, United Kingdom
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 22, 2015

Very clean room. Bed comfortable and room was an ideal temperature. Breakfast lovely, good selection. Nice water feature and seating area outside hotel which was very pleasant to sit in. Staff friendly and helpful.

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your very good feeling about your hotel Mercure Metz Centre. We hope see you soon ! Best regards F Kugler More 

Wiesbaden, Germany
Level Contributor
301 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
4 of 5 stars Reviewed May 30, 2015

The rooms are large and the beds comfortable. The front desk was very helpful in suggesting a reasonably-priced restaurant and we enjoyed our stay very much. The room doors to the hallway are heavy duty so it's a good idea to try not letting them slam disturbing other guests. Good location.

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you very much for letting us know your good feeling about our hotel Mercure Metz Centre. We hope see you soon ! F Kugler More 

Bognor Regis, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Nice hotel for a short stay, we could have spent more time looking around Metz which is easily walkable Rooms clean and food nice, everybody very helpful Agree with comment on A/C, we couldn't. get it working but the windows did open

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for your positive feed back, for any problem you have just to ask the team on the reception 24/24h. Best regards. F Kugler More 

Worthing, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

Very nice hotel in good location. Metz is a very pleasant town with lots to see. The hotel has all the usual amenities. Couldn't quiet get my head around the aircon controls. About time the manufacturers all got together and simplified this! Food good and staff were helpful and managed to get a phone call sorted for one of our... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know that you had a good feeling in Mercure Metz Centre, we hope see you soon. F Kugler More 

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