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Mercure Metz Centre

4.0 of 5 29 Place Saint Thiebault, 57000 Metz, France
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Mercure Metz Centre
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Mercure Metz Centre
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323 reviews from our community

Traveler rating
    39
    128
    97
    40
    19
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25
161
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90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Germany
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed there with my wife and our daughter for 1 night last Friday. Location is good enough, 5-7 minutes of walk to the center. Hotel personnel is very pleasant. Restaurant works until 23:00 and they cook delicious dishes for average prices. Must admit they have free onsite parking which is located behind hotel. (don't forget to pick the ticket... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank so much for letting us know your good feeling about our hotel ! We hope see you very soon. Best regards. F Kugler More 

Walkern, United Kingdom
Top Contributor
136 reviews 136 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Quite a trial to find despite sat nav due to Metz city centres one way streets. Parking good, though the car park is very scruffy. It was in a good location with a nice "square" in front, just a few minutes away from the centre of town. The hotel is quite old and our room was a little dated, but... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review
Google Translation

Merci de votre retour, nous sommes effectivement en phase de rénovation et le parking sera également refait au courant de... More 

Rehovot, Israel
Top Contributor
175 reviews 175 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First thing first: When a hotel charges you a 4-star rate and provides you with less, matter-of-factish you're mad. This is not a bad hotel but it is overrated. And now to a less emotional analysis. It's location is very good. Just 500 m from the Railway Station and close to the City Center. When you arrive to the railway... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your feeling about your stay. All ours rooms will be renovated untill april 2015. We are very sorry that we couldn't give you a new room. We hope see you soon Best regards. F Kugler More 

London, United Kingdom
Top Contributor
288 reviews 288 reviews
215 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed November 7, 2014

Fairly standard Mercure, but in a good way, Close to all shops and eateries. The only problem with the stay was the water cut one day which they only put notes in the lifts and did not as hotels normally do put notes under the door of each room, therefore I heard a few complaints and some people were mid-shower... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your good feeling about your stay. All of our guests have been informed that we'll have to cut the water for 2 hours. We hope see you soon. Best regards F Kugler More 

Haugesund, Norway
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

Just needed a hotel on our way down our way to Provence, we turned up late in the evening and the staff was friendly and accommodating. They also managed to find a on-site parking for us even if they were completely full. Big and clean rooms, decor maybe a bit dated, but for the price we payed (€90) this is... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank for letting us know your good feeling about your stay. All of our rooms will be renovated next year. See you soon! Best regards Francis Kugler More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed October 29, 2014

Stayed at this Hotel in what was suppose, to be a newly decorated upgraded room! all i could see that was new was the paint on the walls, and some new mastic around the bath, it smelt stale in the room you could not open the window, when you use the shower the bathroom floor gets swamped.. but my main... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

I'am so sorry that our new room hasn't let you a positive impression. After your stay we have check your room and we have find no bed bug. Best regards Francis Kugler More 

Nis, Serbia
1 review
4 of 5 stars Reviewed October 23, 2014

We had refurbished room on the 4th floor. Stayed one night. Free parking on the back of hotel included (small number of cars can park). The building from the back side do not look nice, but interior is quite OK. Pros: Room was normal size and clean. Breakfast was standard with touch of French cuisine. Staff was friendly. Cons: Small... More 

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FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your good feeling about our hotel. Our parking has 40 free places and we propose an other public parking in front of the hôtel. We hope see you very soon. Best regards. F Kugler More 

Southern Germany
Top Contributor
76 reviews 76 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 11, 2014

We booked a package including a glass of wine and the breakfast, which is highly recommended. For the wine you may choose from their general wine list out of a fairly big selection. Breakfast is expensive if booked separately. therefore it is a good deal to have it included. The offer is satisfying and includes regional specialities. In addition you... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your good feeling about our hotel. The restaurant, the bar and the reception will be renovated next year. Best regards F Kugler More 

scotland
Top Contributor
68 reviews 68 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed October 4, 2014

Last minute booking and was surprised how nice it was ,had a room that had been refurbished on 3rd floor very comfortable for a city hotel. Offered complimentary drink at the bar and breakfast had good choices. Big bonus was secure parking.Front rooms a bit noisy at night can't be helped in a city hotel . Staff were very nice... More 

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your good feeling about our hotel. See you soon in Metz ! Best regards F Kugler More 

Ringwood, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 25, 2014 via mobile

Stayed on two separate occasions in a two week period. Coffee and tea supplied in the room which was nice. Only complaint is the pillows which always make my head sweat and are too soft. Other then that no problems. Cannot comment about breakfast as we did not use that facility.

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us your positive feeling about our hotel. We propose several pillows, you have only to ask the reception. See you soon, best regards F Kugler More 

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Additional Information about Mercure Metz Centre

Address: 29 Place Saint Thiebault, 57000 Metz, France
Phone Number:
Location: France > Lorraine > Moselle > Metz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Metz Centre 4*
Number of rooms: 112
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Hotel Style:
#4 Luxury Hotel in Metz

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