We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Metz Centre

4.0 of 5 29 Place Saint Thiebault, 57000 Metz, France
Hotel website
Special Offer
SUPER SALES : 30% OFF
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Metz Centre
Professional photos View all
Browse nearby
Mercure Metz Centre
Write a Review

314 reviews from our community

Traveler rating
    38
    124
    95
    38
    19
See reviews for
22
158
26
87
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (56)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (51)
All months
London, United Kingdom
Top Contributor
287 reviews 287 reviews
214 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fairly standard Mercure, but in a good way, Close to all shops and eateries. The only problem with the stay was the water cut one day which they only put notes in the lifts and did not as hotels normally do put notes under the door of each room, therefore I heard a few complaints and some people were mid-shower... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your good feeling about your stay. All of our guests have been informed that we'll have to cut the water for 2 hours. We hope see you soon. Best regards F Kugler More

Haugesund, Norway
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Just needed a hotel on our way down our way to Provence, we turned up late in the evening and the staff was friendly and accommodating. They also managed to find a on-site parking for us even if they were completely full. Big and clean rooms, decor maybe a bit dated, but for the price we payed (€90) this is... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank for letting us know your good feeling about your stay. All of our rooms will be renovated next year. See you soon! Best regards Francis Kugler More

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed at this Hotel in what was suppose, to be a newly decorated upgraded room! all i could see that was new was the paint on the walls, and some new mastic around the bath, it smelt stale in the room you could not open the window, when you use the shower the bathroom floor gets swamped.. but my main... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

I'am so sorry that our new room hasn't let you a positive impression. After your stay we have check your room and we have find no bed bug. Best regards Francis Kugler More

Nis, Serbia
1 review
4 of 5 stars Reviewed 5 weeks ago

We had refurbished room on the 4th floor. Stayed one night. Free parking on the back of hotel included (small number of cars can park). The building from the back side do not look nice, but interior is quite OK. Pros: Room was normal size and clean. Breakfast was standard with touch of French cuisine. Staff was friendly. Cons: Small... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us know your good feeling about our hotel. Our parking has 40 free places and we propose an other public parking in front of the hôtel. We hope see you very soon. Best regards. F Kugler More

Southern Germany
Top Contributor
76 reviews 76 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 11, 2014

We booked a package including a glass of wine and the breakfast, which is highly recommended. For the wine you may choose from their general wine list out of a fairly big selection. Breakfast is expensive if booked separately. therefore it is a good deal to have it included. The offer is satisfying and includes regional specialities. In addition you... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your good feeling about our hotel. The restaurant, the bar and the reception will be renovated next year. Best regards F Kugler More

scotland
Top Contributor
65 reviews 65 reviews
27 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 4, 2014

Last minute booking and was surprised how nice it was ,had a room that had been refurbished on 3rd floor very comfortable for a city hotel. Offered complimentary drink at the bar and breakfast had good choices. Big bonus was secure parking.Front rooms a bit noisy at night can't be helped in a city hotel . Staff were very nice... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much for letting us know your good feeling about our hotel. See you soon in Metz ! Best regards F Kugler More

Ringwood, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 25, 2014 via mobile

Stayed on two separate occasions in a two week period. Coffee and tea supplied in the room which was nice. Only complaint is the pillows which always make my head sweat and are too soft. Other then that no problems. Cannot comment about breakfast as we did not use that facility.

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you for letting us your positive feeling about our hotel. We propose several pillows, you have only to ask the reception. See you soon, best regards F Kugler More

Bedfordshire
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 15, 2014

Stayed here as a stopover on the way back from Austria with a coach party of about 20. The room was nice and clean with a comfortable bed, tea and kettle provided as well as a complimentary water. Bathroom was clean although a little worn out, scale around the loo etc. Breakfast was good with a nice selection. The only... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Dear Sir, Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Looking forward to welcoming you shortly in our hotel. Bests regards F Kugler More

Bhubaneswar, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2014

i came in the late evening to this hotel from paris. It was already late than planned check in time. but still there was a person waiting. I stayed here for 4 nights. The offered services were excellent. The rooms were large and spotlessly clean. The breakfast was nice and delicious. It has also a bar. I enjoyed my stay... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much to let us know your very good feeling about your stay in our hôtel. We hope see you soon. Bests regards. Francis Kugler More

East Yorkshire
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 23, 2014

Last stop before zeebrugee which we has not booked just turned up about 6pm. Service from the start was excellent & very welcoming after a days hard driving from Italy. Rooms were modern, large & spotless as were bathrooms. Breakfast was delicious, fresh & plentiful served in a lovely room with the option of an outside terrace area. Parking facilities... More

Was this review helpful? Yes
FRANCIS K, Directeur général at Mercure Metz Centre, responded to this review

Thank you so much to let us know your very good feeling about your stay in our hôtel. We hope see you soon. Bests regards. Francis Kugler More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Metz Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Metz Centre

Address: 29 Place Saint Thiebault, 57000 Metz, France
Phone Number:
Location: France > Lorraine > Moselle > Metz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Metz Centre 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Travelocity, Venere, Priceline, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Mercure Metz Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Room/suite (19)
Viewed
Bathroom (10)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay