We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Crystal

Hotel website
Hotel deals
5 Rue Chanzy, 54000 Nancy, France
Special Offer
Save 30%* this summer !
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Hotel Crystal
Professional photos View all
Browse nearby
BEST WESTERN Hotel Crystal
Add Photo Write a Review

361 Reviews from our TripAdvisor Community

Traveler rating
    101
    203
    47
    8
    2
See reviews for
27
196
25
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (361)
  • Mar-May only
    (86)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (60)
All months
Silchester, England
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

A small hotel just 5 minutes from the train station and 10 minutes from Stanislas square with a tram stop just outside. A quiet position despite the location. The staff speak good english, our room was very clean, plenty of hot water instantly available for the shower. The only real negative was that the bed was really reaching the point... More 

Was this review helpful? Yes
Los Angeles, CA
Top Contributor
74 reviews 74 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a small hotel located about 10-15 minutes' walk from older part of Nancy that contains many of the restaurants, museums and sights of interest to tourists. The rooms are standard-size for Europe, thus small by US standards. The desk clerk seems to fill multiple functions, including bartender at the small lobby bar. The ones I encountered were helpful.

Was this review helpful? Yes
Middlewich, United Kingdom
Top Contributor
75 reviews 75 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We overnighted here whilst driving to the South of France. The hotel was well appointed clean comfortable and with helpful staff. There was no attached parking but an underground car park was about 5 mins walk away. We didn't eat there but the dining room looked nice. It was situated in the heart of the lovely town and very convenient... More 

Was this review helpful? Yes
Houston, Texas
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 17, 2015

This is a well located and well run hotel with a decent breakfast. Overall, it is a good value in a town well worth seeing. However, if good internet capabiity is important to you, I wouldn't stay here (or at least explore the upgrade to the paid service. The free service was highly erratic: as much as 5Mbs download speed... More 

Was this review helpful? Yes 1
Newbury, UK
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed May 13, 2015

We had an excellent stay, and the hotel is really centrally located less than ten minutes from the station. But driving here is a nightmare to find it, even for a pair of experienced London centre drivers with decent map. The map in the BW literature is inadequate. If you can get into the hotel garage then fine, but otherwise... More 

Was this review helpful? Yes 2
Parijs (St-Cloud), France
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 11, 2015

By now it feels like coming home to my personal pied-a-terre in Nancy, when I enter the hotel. Always genuinly friendly & helpful staff, good room, good internet, free parking in front of the hotel until 10:00am (alternatively a small parking garage at the hotel or a big one at 350m). And I love the beds :) And of course... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
High Wycombe, United Kingdom
Top Contributor
217 reviews 217 reviews
19 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 2, 2015

This hotel is a great place to start any visit to Nancy as it is so central, fairly near the station. Great breakfast in the morning. The rooms are modern and clean with a steamer in the room if you want food out of hours and do not want to go looking for a restaurant. Very unusual. it had wiifi

Was this review helpful? Yes
London, United Kingdom
Top Contributor
140 reviews 140 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 21, 2015

We were looking for a base for a 5-day stay in Nancy and were really pleased with our choice. The hotel is a couple of minutes' walk from the station, overlooking a small square. We had a superior room on the 4th floor at the the front, with a huge, very comfortable queen-sized bed. We had a lot of hanging... More 

Was this review helpful? Yes
The Hague, The Netherlands
Contributor
17 reviews 17 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 21, 2014

The rooms are very small but nicely decorated. The location is right in the centre of town. The breakfast was excellent, and the welcome at reception really friendly. Excellent value for money. Shall certainly use this hotel again when in Nancy

Was this review helpful? Yes 1
Fort Walton Beach, Florida
Top Contributor
565 reviews 565 reviews
122 hotel reviews
320 helpful votes 320 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

Located in the city centre, Place Stanislas and the old town is a ten minute walk from the hotel. There are a number of shopping areas close by as is a grocery store and parking garage (about 200 metres). The hotel does offer limited parking at €13 per day, but the local garage is cheaper. The rooms are comfortable and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Room/suite (15)
Viewed
Bathroom (8)
Viewed
View from room (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Dining (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay