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All 37 Nancy hotels

BEST WESTERN Hotel Crystal

3.0 of 5 Hotel   |   5 Rue Chanzy, 54000 Nancy, France
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BEST WESTERN Hotel Crystal

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Ranked #2 of 37 hotels in Nancy
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
DLTRAVELER2014 Rockford, Illinois
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220 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Rockford, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Traveling between France and Germany on business, I chose this hotel based on location. I was pleasantly surprised with the competitive nightly rate for the comfort room. The staff were extremely nice and helpful. Other than lack of parking, as I had to park my rental vehicle 2 blocks away underground, I was happy with everything. The breakfast was typical... More

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Bern, Switzerland
Top Contributor
102 reviews 102 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A simple and unassuming three star hotel that is centrally located and has a very friendly staff. They helped with dinner reservations and allowed us to check out a little late. Breakfast offered a good selection and they have two parking spaces. What really sells this hotel, though, is the price. Nancy deserves a return visit and we would stay... More

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Zurich, Switzerland
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was very clean, smelled nice & fresh, the bathroom is also very comfortable and the beds of very good quality. The room was also very well isolated once the window was closed. The most agreeable was the kindness of the receptionists. Eager to help and extremely friendly. Perfectly located, 10 minutes walking away from Place Stanislas. It was... More

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17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2014

Booked for two nights. Overall, a very pleasant stay. Pros: - Very well located. Walking distance from main tourist attractions, shopping district, department store and very close to the station. - Spotted a post office, bank and patisserie nearby - Nice, clean room - Friendly, accommodating staff - Good wifi connection - Lift! - Good value. - My room had... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2013

We had to attend a wedding in Nancy and we were looking for a suitable hotel: this had fulfilled all our requirement: excellent location, clean rooms, good sound isolation (even if located centrally - we did not hear any noisy at all), well working shower, garage available for parking, no crazy prices. Staff was very friendly and useful! intially we... More

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Luxembourg City, Luxembourg
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 25, 2013

There are 2 great things about this hotel: 1. supportive reception staff (changed the room upon request), 2. Location - walking distance to Place Stanislas and other main attractions. The rest is unfortunately significantly below the standard of other Best Western hotels: very old and pretty accidental furniture, claustrophobically small rooms (I booked "comfort room" which was more expensive and... More

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Julien G, Responsable réception at BEST WESTERN Hotel Crystal, responded to this review

Dear Ylpc, Thank you for your review. We listen to all feedbacks, positives and negatives, in order to improve the quality of our hotel. At first I was really troubled about your comments concerning the problems of cleanliness you mentioned as we usually have really good returns on this aspect (8,6 out of 10 on the biggest online reservation website... More

Melbourne, Australia
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2013

This hotel is situated very close to the station, about 300 metres, but is very quiet. It is also within walking distance of Place Stanislas and other tourist sites. The rooms are clean, have coffee and tea making facilities and wi fi. Best of all there is a lift, a must have and something of a rarity in older hotels... More

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14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 23, 2013

The BW Hotel Crystal is steps away from Gare Nancy, making it a quick trip to a shower and nap if you've come directly off the plance, and a mere 10 minute walk to Place Stanislas. My room (Comfort) was a little small and lacking in certain amenities (like drawers, minibar, laptop-sized safe), but it was clean, well-attended and comfortable,... More

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Buenos Aires, Argentina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2013

I have stayed one night at Nancy's BW. It's located 3 blocks from the Train Station _whichi is good if U are carrying lot of heavy luggage as me_, and almost 5-7 blocks from the Place Stanislas, the heart of the city. The receptionists and the staff of the hotel were very nice and helpfull, and the hotel looked ok... More

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Strassen, Luxembourg
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 1, 2013

When you arrive, the smile at the reception is telling a lot and you get a lot of information of what's going on in Nancy. We took one of the suite at the top floor : comfortable duplex with a "screw-stair" and small but convenient bathroom. Bed is very confortable. It'very close to main street and fabulouns Stanislas square :... More

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Additional Information about BEST WESTERN Hotel Crystal

Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western
Address: 5 Rue Chanzy, 54000 Nancy, France
Phone Number:
Location: France > Lorraine > Meurthe-et-Moselle > Nancy
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#1 Business Hotel in Nancy
#2 Family Hotel in Nancy
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Crystal 3*
Official Description (provided by the hotel):
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 
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