We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Crystal

Hotel website
Hotel deals
5 Rue Chanzy, 54000 Nancy, France
Special Offer
Save 30%* this summer !
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN Hotel Crystal
Professional photos View all
Browse nearby
BEST WESTERN Hotel Crystal
Add Photo Write a Review

380 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    108
    214
    47
    8
    3
See reviews for
33
206
25
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (86)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (60)
All months
Poland
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Small, climatic hotel in a close distance to the old part of a town and to shopping centre. Rather difficult to park a car on neighbouring streets. Very small breakfast room and sometimes difficult to get a seat although personel very fast in sweeping tables and preparing them for next guests. Very professional and helpfull staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very good location hotel easy to look around Nancy city and reasonable price even wifi a little slow but just a little problem. The room clean and large enough for our family .Hotel is near printemps shopping mall and just walk to place stanislas and cathedral in 5 minutes and very easy to find a good restaurant ,next time i... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient location a short walk from the train station, this little hotel is a great find. Air conditioned - a must in the summer heat; comfortable beds; good breakfast; clean and great friendly service from the delightful staff. It is a great location for strolling around the wonders of this beautiful city. Would definitely recommend.

Was this review helpful? Yes
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel near train station, inside heart center. 5 min by walk to very beautiful Place Stanislas, hotel very clean, room comfortable , all staff very polite, breakfast was perfect. This was good time in Nancy. And one positiv, in this hotel it's air condition ;)

Was this review helpful? Yes 1
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is easy to get to walk to from the train station and close to the city center. Unfortunately I came down with strep throat and was in bed for 36 hours. The hotel desk personnel was really nice and helpful and lucky for me this hotel had some food items you could buy and heat up in your... More 

Was this review helpful? Yes
Farnham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were made to feel welcome the minute we arrived and were given plenty of helpful advice and information right up until the moment we left. The room was comfortable, quiet and air-conditioned. We opted not to have breakfast as we had an early start the next morning.

Was this review helpful? Yes
Germany
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I stayed two nights ago. We booked our room via a third party website and because of this we were told that we could not reserve a space for our car in the private parking under the hotel. Apparently, this 'privilege' is reserved only for guests who book via the BW website or directly with the hotel.... More 

Was this review helpful? Yes
Silchester, England
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 21, 2015

A small hotel just 5 minutes from the train station and 10 minutes from Stanislas square with a tram stop just outside. A quiet position despite the location. The staff speak good english, our room was very clean, plenty of hot water instantly available for the shower. The only real negative was that the bed was really reaching the point... More 

Was this review helpful? Yes
Los Angeles, CA
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 10, 2015

This is a small hotel located about 10-15 minutes' walk from older part of Nancy that contains many of the restaurants, museums and sights of interest to tourists. The rooms are standard-size for Europe, thus small by US standards. The desk clerk seems to fill multiple functions, including bartender at the small lobby bar. The ones I encountered were helpful.

Was this review helpful? Yes
Middlewich, United Kingdom
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 10, 2015

We overnighted here whilst driving to the South of France. The hotel was well appointed clean comfortable and with helpful staff. There was no attached parking but an underground car park was about 5 mins walk away. We didn't eat there but the dining room looked nice. It was situated in the heart of the lovely town and very convenient... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Room/suite (15)
Viewed
Bathroom (8)
Viewed
View from room (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nancy hotels
0.5 mi away
Hotel de Guise
Hotel de Guise
#7 of 38 in Nancy
4.0 of 5 stars 196 reviews
0.1 mi away
Coeur de City Hotel Nancy Stanislas
0.8 mi away
Suite Novotel Nancy Centre
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel des Prelats
Hotel des Prelats
#8 of 38 in Nancy
4.0 of 5 stars 212 reviews
0.4 mi away
Hotel d'Haussonville
Hotel d'Haussonville
#1 of 38 in Nancy
4.5 of 5 stars 51 reviews
0.4 mi away
Grand Hotel De La Reine
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay