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BEST WESTERN Hotel Crystal

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5 Rue Chanzy, 54000 Nancy, France
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1 room 1 guest
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BEST WESTERN Hotel Crystal
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388 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Sydney, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked 2 nights at this hotel on spec after reading TR reviews. I ended up booking direct with BW and got a Superior room on the 4th flr. Great room and great view with privacy. Cannot fault the hotel, everything was excellent - location, staff, room. Driving to the hotel through suburban/industrial areas I worried about the town but... More 

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Lexington, Massachusetts
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very conveniently located in the heart of Nancy. The staff is very welcoming, the rooms were very comfortable, and breakfast was outstanding. We would definitely stay here again. Even though it is called "Best Western" it does not at all feel like a chain. Had a real boutique hotel ambiance.

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Poland
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Small, climatic hotel in a close distance to the old part of a town and to shopping centre. Rather difficult to park a car on neighbouring streets. Very small breakfast room and sometimes difficult to get a seat although personel very fast in sweeping tables and preparing them for next guests. Very professional and helpfull staff.

Review collected in partnership with Best Western

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Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed July 20, 2015

Very good location hotel easy to look around Nancy city and reasonable price even wifi a little slow but just a little problem. The room clean and large enough for our family .Hotel is near printemps shopping mall and just walk to place stanislas and cathedral in 5 minutes and very easy to find a good restaurant ,next time i... More 

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Sydney, Australia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 20, 2015

Convenient location a short walk from the train station, this little hotel is a great find. Air conditioned - a must in the summer heat; comfortable beds; good breakfast; clean and great friendly service from the delightful staff. It is a great location for strolling around the wonders of this beautiful city. Would definitely recommend.

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

Hotel near train station, inside heart center. 5 min by walk to very beautiful Place Stanislas, hotel very clean, room comfortable , all staff very polite, breakfast was perfect. This was good time in Nancy. And one positiv, in this hotel it's air condition ;)

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Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel is easy to get to walk to from the train station and close to the city center. Unfortunately I came down with strep throat and was in bed for 36 hours. The hotel desk personnel was really nice and helpful and lucky for me this hotel had some food items you could buy and heat up in your... More 

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Farnham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 8, 2015

We were made to feel welcome the minute we arrived and were given plenty of helpful advice and information right up until the moment we left. The room was comfortable, quiet and air-conditioned. We opted not to have breakfast as we had an early start the next morning.

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Germany
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
1 of 5 stars Reviewed July 6, 2015

My wife and I stayed two nights ago. We booked our room via a third party website and because of this we were told that we could not reserve a space for our car in the private parking under the hotel. Apparently, this 'privilege' is reserved only for guests who book via the BW website or directly with the hotel.... More 

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Silchester, England
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 21, 2015

A small hotel just 5 minutes from the train station and 10 minutes from Stanislas square with a tram stop just outside. A quiet position despite the location. The staff speak good english, our room was very clean, plenty of hot water instantly available for the shower. The only real negative was that the bed was really reaching the point... More 

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