We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Nancy hotels

BEST WESTERN Hotel Crystal

3.0 of 5 Hotel   |   5 Rue Chanzy, 54000 Nancy, France
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate Guaranteed
Save Saved
You added BEST WESTERN Hotel Crystal to your Saves list
BEST WESTERN Hotel Crystal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #1 of 39 hotels in Nancy
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
  • Overview
  • Reviews (271)
  • Photos (47)
  • Location
  • Amenities
  • Q&A
  • Room tips (8)
  • More
Write a Review

271 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Comfortable bed and great shower. Rooms are basic - no English language channels other than BBC News, a bit pricey for what you get considering that breakfast is not included. Advertised bar is not licensed. All in, OK for a night's rest, but probably not for a longer visit.

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent first stop after leaving Calais en-route to Italian Lakes. A well positioned central hotel. Good facilities nearby. Would readily stay again, this was in fact our 2nd visit. Nancy is an impressive old city with lots to see and do.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melton Mowbray, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel online based upon TA reviews and was not disappointed. Very helpful staff upon arrival, car parking on street outside which is free overnight and on Sundays. Just a short 10 minute walk to Stanislas Place so no problem really for getting about. We were here for 2 nights in a clean double room with modern décor, free... More

Was this review helpful? Yes
Victoria, British Columbia
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our welcome by the Front Desk staff was wonderful! The 'welcome information package' was very helpful and the surprise gifts in our 'spacious' room were a lovely touch. Far superior to some hotels we have experienced in Paris.

Was this review helpful? Yes 1
Auckland, New Zealand
Top Contributor
111 reviews 111 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 21, 2014

We picked this hotel based on other Trip Advisor reviews and were pleased to find it lived up to expectations. I booked my stay directly with the hotel since we were three people and I wanted to be sure they could accommodate us in one room. They were helpful and prompt in their responses and we decided to pay in... More

Was this review helpful? Yes
Gloucestershire, United Kingdom
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

Further away from the centre of town than we realised. Parking was a nightmare with a tall vehicle, all the car parks are too low for a discovery!!! Reception weren't much help had to park a good 10 min walk away. Breakfast was good with fruit yogurt and all the usual stuff you get in France. Good value at 13... More

Was this review helpful? Yes 2
Kaiserslautern, Germany
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed for an overnight trip to Nancy and the room was clean, quiet, and the hotel is about a 10 minute walk to the Place Stanislas. The price was very affordable and the room was larger than most French hotels we've stayed in. Breakfast was included with the room rate and it was typical European with lots of cold... More

Was this review helpful? Yes
Top Contributor
148 reviews 148 reviews
116 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed June 7, 2014 via mobile

Close to Place Stanislas with metered parking on the street. Hotel has garage which we did not use. Nice small comfortable room with flat screen TV and International channels. Choice of breakfast buffet or small breakfast both were at an extra charge from room rate. Overall not bad value.

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Friendly and helpful staff make your stay here enjoyable. Small but efficient elevator (you're in France). Nice linen and bathroom and very comfortable bed.. Close to Place Stanislas, Rue St. Jean and St. Sebastien mall as well as the old city. I would not hesitate to stay here again.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Hotel Crystal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Hotel Crystal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Crystal

Address: 5 Rue Chanzy, 54000 Nancy, France
Phone Number:
Location: France > Lorraine > Meurthe-et-Moselle > Nancy
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Crystal 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Otel, BookingOdigeoWL and Hotels.com so you can book your BEST WESTERN Hotel Crystal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western

47 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (33)
Room/suite (14)
Bathroom (8)
View from room (3)
Hotel & grounds (3)
Other (5)

Management photos: Courtesy of the property manager

All management photos (15)
Room/suite (6)
Bathroom (1)
Dining (2)
Hotel & grounds (6)

Near BEST WESTERN Hotel Crystal

Enlarge Map


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#1 Business Hotel in Nancy
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from BEST WESTERN Hotel Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer