This classic hotel is well situated in Nancy, on stanislas place. Rooms are not design at all but the style here is more "french classic" but used. Very pleasant due to location, but it needs a refresh.

I spent four nights here attending a conference. It's a lovely hotel in a very good location in the heart of Nancy's 18C district. The conference rate made it good value, the rack rate would have made it ridiculously expensive. I didn't eat in the restaurant other than for breakfast. The conference facilities are good for small groups.

Just back from a stay of 2 nights in Grand Hotel de la Reine Nancy. Situated on the Place Stanislas, one of the most beautiful squares of France, this hotel looks very aristocrate and stylish. We booked months in advance a room with view on the Place, but we were given another one with a little salon, a dressing, and... More

There is no way this is a four-star hotel. While the hotel maintains a pristine façade and the rooms and lobby look exquisite from the website and brochures, this hotel is RUN DOWN and is in poor condition. The linens, furniture and appliances in the hotel all have seen better days and should be replaced. For a two-night stay I... More

Having read quite a few negative reviews of this hotel,my wife and I approached our 40th. wedding anniversary stay with some trepidation. We need not have worried ; our room was spotlessly clean,the staff more than helpful and informative,and the breakfast choice was brilliant. Bar drinks were expensive by UK standards,and we ate at the wide choice of cafes and... More

We had no choice but to choose this hotel as we were unaware that congress were in town and most hotels were booked out and as we arrived late to the info centre 100m away with our tired 3yo son we learnt that this hotel had two rooms left at 120euro a night so we grabbed it.. We first had... More

Nancy is worth seeing. Place Stanislas, some great Art Nouveau buildings, Excelsior Brasserie and wonderful countryside. But this supposed 4 star hotel trades on location alone. Inside, the 250 euro rooms facing the square are tired, and the 120 euro rooms utterly dire. Head for something modern instead, use the money you save to sit in the Stanislas Place with... More

This is not a 4 star hotel. The room was hot, the decor tired, the pillows were probably the most uncomfortable I have ever tried. The service was poor-they watched as we struggled through the entrance with our bags and our baby, they made no apologies for our broken air-conditioner, they forgot to send up our room service coffee. For... More

I booked a 2 nights stay in a tour in Alsace Lorraine. Reserved the special package that includes breakfast and one 4 course gourmet dinner. Arrived in the hotel at check in time,2 pm.Deluxe room was ready. Normal bed,not even queen size.Faces a very busy street,and as I am a light sleeper...Asked to change for a "superior room". Not as... More