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Mercure Nancy Centre Stanislas

5 rue des Carmes, 54000 Nancy, France
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Mercure Nancy Centre Stanislas
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Mercure Nancy Centre Stanislas
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391 reviews from our community

Traveler rating
    40
    134
    143
    54
    20
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46
176
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Nice, France
Top Contributor
226 reviews 226 reviews
64 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A few meters away from the Stanislas square, this hotel is conveniently located and close to a few good restaurants. Service is OK and the rooms are spacious. A good place to stay on a business trip. Inrecommend the rooms on the back for a quiet stay.

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Culver, Indiana
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was disappointed in the Mercure Nancy Centre Stanislas overall. I was traveling with a group of 20 high school students on a European spring break trip, and although the hotel handled the group well, I was disappointed in my bedroom. It was tiny, musty and had the tiniest bathroom I have ever seen. It must have taken a world... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Guest We would like to thank you for your comment about your stay with your group of students. We are sorry to read that your room did not fully meet your expectation. Please accept our sincerest apologies for any inconveniences this may have caused. However, we thank you for to have mentioned our great localisation, good breakfast and the... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on a spring break trip and the rooms were comfortable maybe a little on the small side. Hotel staff was friendly and helpful (and they are willing to speak English). Wi-Fi is free and reliable. Breakfast has plenty of options.

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Angela, First I would like to thank you for taking time to write share your feedback following your stay. I'm verry happy to read that you enjoyed your stay. The staff will appreciate your comments as your satisfaction is our main motivation ! You're talking about the huge breakfast, thank you for mentioning it as we did make a... More 

Newport Beach, California
Top Contributor
88 reviews 88 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed February 28, 2015

we had stayed in this hotel two years and ago. My husband had also stayed her on a previous visit. So when we came back to Nancy in January, we thought it would be a great choice. NOT! the hotel is not what it was. While the location is superb, the service, the cleanliness, and overall hotel vibe was not... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear guest, I am sorry for the issue you had with the electricity in your room during few hours. This is really exceptionnal and does not reflect the quality level we aim to deliver on a daily basis. We are sincerely sorry to learn that our service did not meet your expectations and we beg you to accept our apologies.... More 

Antwerp, Belgium
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 3, 2014

Very good location in the hearth of Nancy, in a shopping street that opens on the famous Place Stanislas. Don't worry about looking for a parking space, there is a covered garage but the low height of the ceiling might damage your car while opening the fifth door, be careful. The cheapest rooms are standard Mercure : clean and functional... More 

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Singapore, Singapore
Top Contributor
316 reviews 316 reviews
66 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

Elevators and room are small. Elevator only fit a person and two piece of luggage. Room had a funny smell and the air conditioning needs servicing. Bathroom is small, lack of toothbrush and stuff (as usual) Located near the streets and lots of food around.

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Top Contributor
64 reviews 64 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 6, 2014

Parking was covered, right beside the hotel and off a small courtyard. Our room was on the first floor and was small in comparison with other Mercure hotels. It smelled of stale smoke although it was badged as non-smoking. In fact the whole 'non-smoking' corridor smelled of stale smoke which was a shame. There was no view to speak of... More 

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Saint Maurice, France
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 1, 2014

Don't rate this hotel **** yet give it a *** once the refurbishing is done. Avoid low floor because of the noise, people walking a floor above you. As well on a Noisy thoroughfare, yet in walking distance to the Place Stanislas. We truly enjoyed the breakfast buffet. The entire staff of this hotel was to be recommended for helpfulness... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

The hotel staff, registration desk, the breakfast attendant, chamber maids were most accommodating. Especially Ms Kassandra, at the front desk, went out of her way to make sure that we were happy with our room. The manager and staff try their best to compensate for the old building by offering great service. The location is excellent for visiting the tourist... More 

Was this review helpful? Yes 2
Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Bonjour Harry & Sonia, Thank you for having given your feedback and for recommending our hotel following your recent stay with us. Rest assured that your comments have been shared with all of the team - including of course Kassandra - as it is a great encouragement for her and all of us here. Thank you again for staying with... More 

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