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Mercure Nancy Centre Stanislas

5 rue des Carmes, 54000 Nancy, France
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1 room 1 guest
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Mercure Nancy Centre Stanislas
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454 Reviews from our TripAdvisor Community

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Traveler rating
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    165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (114)
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Amstelveen
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel is nice, the rooms are very small, the buffetbreakfast very expensive and in a 4 star hotel one may expect that English is spoken at the receptiondesk. In the buffetrestaurant no one I saw there could speak and understand English.

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Stockport, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a stopover on the way to Italy so we didn't spend much time here but it was a good place to stop. The hotel is in the centre so not far to walk to find a restaurant or a bar. The room we had was large and comfortable with a great coffee machine for the morning. The... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Stuart, I would like to thank you for your feedback. This is our pleasure to make our clients happy. We are happy that you enjoy the comfort of our Privilege Room with the Nespresso machine in room. I hope we will welcome you again at Mercure Nancy Centre Stanislas. A bientôt ! Brice Canonne, General Manager h1068-gm@accor.com More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

For our short stay in Nancy we went for this reasonably priced Mercure near the centre of Nancy. For our first two nights we stayed in the 'prestige' rooms which we found to be very pleasant and comfortable. We decided that we like Nancy so much that we'd extend our stay. The hotel staff were happy to accommodate us but... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear guest, I thank you for choosing Mercure Nancy Centre Stanislas and your comments. I am very pleased to read that you did enjoy your stay in our Privilege Room. However, I am sorry that your experience in the standard room did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide... More 

Spiez, Switzerland
Level Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is near the centre of town, within walking distance of the station, easy to find. The staff was very friendly, the room-rate very good, thanks to advance booking. Well-equipped room, including tea-making facilities, very good bed and quiet at night. Only slight problem was the microscopic toilet, the tiles in toilet and bathroom showed signs of wear, but... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Swiss traveler, I thank you for the time you took for sharing your comments after your stay, I am glad to see you enjoyed our Services and Location. Hope to have the pleasure to welcome you again soon, Best regards A bientôt ! Brice Canonne, General Manager h1068-gm@accor.com More 

Chester, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very convenient for the centre of Nancy and considering this, good value for money. We stayed two nights in a very comfortable room. Staff are friendly and helpful. Breakfast was good with a wide choice of items. The car park is secure and you can walk from the car park directly into the hotel lobby. Would definitely stay here again.

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Simon, I'm happy to read that you enjoyed your stay at Mercure Nancy Centre Stanislas, thank you for sharing it on TripAdvisor. I see that you enjoyed the location and our convenient car park in the city center next to the Place Stanislas. I will transfer your comments to my team, it encourage us to maintain our efforts so... More 

Bergen, Norway
Level Contributor
111 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 24, 2015

We stayed at Mercure for two nights during our visit to Nancy. The hotel was very easy to find, located a few minutes away from Place Stanislas. Our room was very nice. A good bed, and a nice bathroom. There was AC which worked wonderfully during the day, but in the evenings/nights it appeared to be turned down effect wise?... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Maren, Thank you for your comment and for staying at the Hotel Mercure Nancy Centre Stanislas. This is our pleasure to make our clients happy and I hope we will welcome you again in our hotel. Kind regards, Brice Canonne, General Manager h1068-gm@accor.com More 

Manchester, United Kingdom
Level Contributor
91 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 22, 2015

Very close to the UNESCO heritage site. Rooms need updating - although was very clean the décor is getting tatty and carpets are worn. Bed was comfortable with reasonable pillows. It looks like the bathrooms have been partly updated but an over bath shower with cheap shower curtain and was difficult to get in and out of because the bath... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear guest, Thank you for taking the time to share your experience on TripAdvisor. The feedbacks of our customers are really important to us as they help us to improve the quality of our service on a daily basis. We are happy to read that you enjoy our location and our very clean rooms. However, we are sorry that your... More 

Jarvenpaa, Finland
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 1, 2015

The hotel is an old building but once in the room you forget it immediately. The location is perfect, just 2 blocks away from the Place Stanislas. There are lots of shops and restaurants very close. Their parking place (14€ per night) is safe but quite small. Not by the amount of cars which can go inside but small by... More 

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear DavKir01, Thank you for taking the time to share your experience with the TripAdvisor community following your stay at Mercure Nancy Centre Stanislas. It’s always a pleasure to read such positive comments especially on our staff. We will be sure to share your feedbacks with all our team. We are thrilled that you enjoyed the location, parking, breakfast of... More 

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