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All 37 Nancy hotels

Mercure Nancy Centre Stanislas

4.0 of 5 Hotel   |   5 rue des Carmes, 54000 Nancy, France
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Ranked #13 of 37 hotels in Nancy
A recent review
3 of 5 stars reviewed today
HR G Frankfurt, Germany
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281 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Frankfurt, Germany
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed today NEW

This is a Mercure that is really not up to Mercure, i.e. four stars, standard. We had two rooms, one of which, even though located on the non-smoking floor, reeking of stale smoke. In both rooms the carpet was extremely worn. In one room the radiator in the bathroom was covered in a thick layer of dust, and it was... More

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London
Contributor
13 reviews 13 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is in one of the best location in Nancy, between the train station and place Stanislas but has clearly not been maintained / upgraded to this century's standards. The staff offered to change room and moved me to a tiny room but at least cleaner. Carpets in the corridors are also stained. On a positive note, the breakfast... More

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The Hague, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

Excellent services, friendly and helpful staff, very clean room. Everything we asked for, we got it. Very good breakfast, including local products and room service. An example for the hospitality industry!

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Adrian, Thank you very much for your message. What a pleasure to learn you did enjoy your stay in our hotel. It is a real motivation for our team to offer every day a high quality level. It will be our pleasure to welcome you back next time. Best regards, Brice Canonne, General Manager More

London England
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 20, 2014 via mobile

Within a few minutes walk of the main square ,shopping streets and railway station. Pleasant staff and comfortable bed. Arrived after a long journey from the UK via rail,underground,Eurostar &TGV so a bit tired and happy to have a room.dropped our bags and eased out. In morning squeezed round the bed to open the curtains whilst avoiding the air conditioning... More

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Brice C, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Dear Sir, Thank you for taking the time to share your comments. We were delighted to read you enjoyed our location close to the stanislas square and the helpfulness of our team. I am sorry to read that you didn't enjoy your 1st room. Please accept our sincerest apologies for any inconveniences this may have caused. Be assured that the... More

Kaltenbrunn, Germany
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed one night on our way to Reims, France. Really easy to find with the big neon sign. Pulled up to the front door, literally, and went in to check in. Front desk staff was polite. No parking available in the garage and we were told to park in the cinema parking lot across the street. We just left... More

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Brigitte M, Directeur général at Mercure Nancy Centre Stanislas, responded to this review

Thank you so much to let us know your very good feeling about your stay in our hotel. I hope see you very soon. Bests regards Brigitte Michel More

London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2013

We had a pleasant stay at the Mercure Stanislas. It is very well located for Stanislas Square, shops, bars and restaurants. We had a Superior Room, which was very clean and pleasant. The bedlinen was nice and the bathroom was fine. We had a mini bar with free water etc and a coffee maker. The staff were pleasant and helpful.... More

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Brigitte M, Responsable réception at Mercure Nancy Centre Stanislas, responded to this review

Thank you so much to give us so a great feed back from your stay. All the staff hope you welcome soon again. Brigitte Michel More

London, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 9, 2013

Beware: The staff in this hotel steals off you. Been staying here for a few weeks for work and last week I forgot a shirt in the room. Just a few hours after leaving the hotel I realized I didn't have it and rang straight away. They said they would check the room and they would call me back. Didn't... More

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Brigitte M, Directeur général at Mercure Nancy Centre Stanislas, responded to this review
Google Translation

Nous vous présentons toutes nos excuses car nous aurions effectivement du vous contacter au plus vite pour vous signaler que... More

Valkenburg, The Netherlands
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2013

we had a nice stay in this hotel, wich was a short stop on our road to the Alsace region. the situating near the grand place Stanislas, was perfect. the buffet-breakfast was generous, very good. free wifi is also a good service, liked by businesspeople as we are. the private car parc is also very important for one night stoppers.

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Brigitte M, Responsable réception at Mercure Nancy Centre Stanislas, responded to this review

Thank you very much to give us your good feeling about your stay. We hope see you very soon. Best regards Brigitte Michel More

Leeds, United Kingdom
Top Contributor
59 reviews 59 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 19, 2013

This was our 1st - 2 night stop over on our way to Cannes. We chose it for the location and the private car park. Firstly I must say a big thank you to the front of house guy (Frederick) he was very helpful and efficient. We had a superior twin room at the front of the hotel, it was... More

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Naples, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 3, 2013

Great location. Very near Stanislas Square and convenient to shopping and restaurants. More like a motel than a 4 star hotel. The room was extremely small and not very clean. The buffet breakfast, which was included because we are seniors, was really generous and very good.

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Additional Information about Mercure Nancy Centre Stanislas

Also Known As:
Accor Nancy Centre Stanislas
Address: 5 rue des Carmes, 54000 Nancy, France
Phone Number:
Location: France > Lorraine > Meurthe-et-Moselle > Nancy
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Nancy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Nancy Centre Stanislas 4*
Official Description (provided by the hotel):
The 3 star Mercure Nancy Centre Stanislas hotel offers 80 Art Verrier themed rooms. The hotel is in the heart of the city centre, just 200 m from the prestigious Place Stanislas and close to shops, ten minutes from the new TGV Est railway station and the tram line towards the universities and hospitals. Come and spend a holiday in Nancy and discover the fantastic Art Nouveau architecture and Le Route Du Verre (The Glass Road). Have a taste of the local Lorraine specialities in our bar, Le Neptune. ... more   less 
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