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Suite Novotel Montpellier

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45 avenue du Piree, 34000 Montpellier, France
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1 room 1 guest
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Suite Novotel Montpellier
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Suite Novotel Montpellier
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485 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (97)
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Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A basic Novotel, rooms are clean and functional. Bed is great. Location is just off the highway and not far from the city. Free parking is good and for breakfast: avoid peak times otherwise a 'war zone' and staff not able to maintain. Service: FO, normal, it works but nothing to shout about. Restaurant (only tried breakfast): little interaction, staff... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived at about 10pm and parked the car in the onsite car park underneath the hotel (very handy). We then checked in and went up to our room on the 4th floor - our first thoughts were that the room smelt really bad, it smelt like a wet dog had stayed in there the night before. The hotel does... More 

Was this review helpful? Yes
EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the... More 

Champrepus, France
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is handy for Montpellier centre, it has underground and limited above ground parking for larger vehicles. Rooms are big, with bedroom, lounge area, a small kitchen area. Always very clean rooms. Breakfast is very basic buffet, good choice of chilled items and pastries, tea, chocolate and coffee. Breakfast and parking normally extra charges. Convenient for the city and... More 

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Maidenhead
1 review
4 of 5 stars Reviewed 3 weeks ago

I've just spent 4 great days at this hotel. My suite was large with one of the most comfortable beds I've ever stayed in; the lounge and kitchenette areas comfortable and the bathroom had great showers. It was functional rather than pretty but for a weekend stay, this is what I needed. I found the staff to be extremely helpful,... More 

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London
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Novotel Suites is a cross between a hotel and a self catering complex that doesn't really work on either level. It's most lacking as a hotel, it's meant to be 4 star but it's a long way from what you'd expect from that rating. It doesn't have any facilities, there's no restaurant (you can get a cold buffet breakfast but... More 

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EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear Sir, Thank you for your comments. I am sorry that your experience did not meet your expectations. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I take care of your comments regarding the swimming pool shower and Wifi. We have a bar which is closed... More 

Oxford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

We had great difficulty locating the hotel by car and the receptionist was far from helpful on the phone. However, the rooms we had were spacious, clean and very comfortable. During our stay, we had a funeral to attend and explained this to the receptionist who had no response at all so I explained in French (as there may have... More 

Was this review helpful? Yes
EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear Sir, Tank you for taking time to tell us about your experience in our hôtel. We are sorry for the reason that you led to stay in Montpellier. During Summer it is very difficult for us to allow late check out. Customers arrived at 12 o'clock or 2 p.m. and we need to have some time between check out... More 

England, United Kingdom
Level Contributor
166 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
1 of 5 stars Reviewed July 28, 2015

An absoloutely awful hotel. Zero appeal, no room amenities and the slowest internet connection I have ever witnessed. The room was bleak, claustrophobic and stuffy, with the smell of old dog! There was nothing good about this hotel, we checked and then checked out again! Shockingly bad.. Avoid!

Was this review helpful? Yes
EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. I do hope that, despite these issues, we will be able to welcome you again as a client of Suite Novotel. Best regards, Emilie M. More 

Harare
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 28, 2015

On arrival, by car, I struggled to find the entrance, or even where to leave my car whilst checking in. I eventually, after going round a couple of blocks found the hotel parking entrance to the rear of the hotel (very poorly sign posted - I had already SLOWLY driven past it twice). I pressed the interphone and asked to... More 

Was this review helpful? Yes 1
North Yorkshire, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2015

Great location, approx 10 minutes walk from the city centre, you pass through water fountains, cafe/bar's en route. Lovely clean rooms, friendly staff, old choice of breakfasts, no food is served later, but so handy for all the many eating places in the city. Nice little seating area next to a small swimming pool where you can enjoy a drink... More 

Was this review helpful? Yes 2
EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. It is a pleasure for us to receive your feedback. We are waiting to welcome you again. Have a nice day, best regards, Emilie M. More 

Cardiff, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed July 16, 2015

We had a suite and were so pleased with the amenities. So much room and a reasonable price. Staff were helpful. Near to restaurants by the river and an 8 minute walk to town centre. The pool was a little small and always half in the shade.

Was this review helpful? Yes
EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. We hope to see you for your next trip in France. Have a nice day, best regards, Emilie M. More 

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