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Suite Novotel Montpellier

Hotel website
45 avenue du Piree, 34000 Montpellier, France
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Suite Novotel Montpellier
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Suite Novotel Montpellier
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443 Reviews from our TripAdvisor Community

Traveler rating
    113
    201
    84
    36
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Stafford, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were made to feel uncomfortable on arrival and departure by one member of staff. As we left we were not asked if we enjoyed our stay or if we required a taxi. The room was of a very poor standard and the bed had seen much better days. The main plus was the aircon system which kept us nice... More 

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Jerusalem, Israel
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The suite is very good although there is not a real sofa to sit on in the room. Bed is excellent including pillows Breakfast is generous and good. Wifi works very well Service is really excellent.The pool is small but pleasnt

Was this review helpful? Yes
EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. We are waiting to welcome you for your next trip in Montpellier. Best regards, Emilie M. More 

Chesterfield, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My stay was too short but perfect , from check in to check out. Lovely bed and cosy room. I will recommend it to all.. Not too far from the town. 10-15 mn ... The swimming pool is small but nice.. If you are on business or leisure this hotel is with to stop

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EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. We are waiting to welcome you again. Best regards, Emilie M. More 

Brisbane
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So many things i didnt like about this hotel. 1. Staff- They were all cold and quite rude. They didnt any interest in having anything to do with you. We arrived and were given a card for our room. When we got to the room the card didnt work. I went back to the reception they rolled their eyes like... More 

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EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We've used this chain elsewhere, and like the room layout. The location is good, close to the tram network which gave us easy access to the whole of Montpellier. The staff were friendly and helpful, and the rooms are appointed to a decent level. I would recommend this hotel and will use this chain again.

Was this review helpful? Yes
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. We are waiting to welcome you in Suite Novotel. Have a nice day, best regards, Emilie M. More 

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 25, 2015

We had a decent stay at the hotel but would not go back there. Rooms are big but it feels more like a hospital with basic fittings, cheap looking furniture. For a 4 star hotel, it does look very cheap. Breakfast is expensive, especially for a continental with no cooked food on offer at all. Depends how much you eat... More 

Was this review helpful? Yes 1
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. Your stay in my hotel clearly did not meet your expectations and you have highlighted certain issues regarding the services that we provided. Firstly, please allow me to say how sorry I am that we did not meet your expectations. I consider such matters to be extremely important, your comments have therefore been shared... More 

Nashville, Tennessee, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2015

The updated rooms are great. Large space with separate bedroom. Mini kitchen included. Wi-Fi was stable. Small complimentary snacks refreshed daily. Nice staff. Breakfast was good, included hot foods. Convenience market in lobby for quick meals. Great location, many restaurants within walking distance.

Was this review helpful? Yes
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. Your satisfaction is the most important thing for us. We hope to see you soon for your next trip in Montpellier. Have a nice day, best regards, Emilie M. More 

Tainan, Taiwan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2015

This is the second time I stayed in this hotel. It locates in a quiet area, not that in downtown, but it's close to a tram station. So it's easy to access from the TGV train station. There are a living room, a bed room and a separated toilet/shower/bathroom in a suite. The rooms are clean. The staffs are helpful.

Was this review helpful? Yes
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. Your feedback is very important for us. We are waiting to welcome you for your next trip in France. Best regards, Emilie M. More 

Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 1, 2015

We stayed here for 4 nights as a family of 4. The hotel is located in Antigone, on ligne 1 of the tram and near Place de Europe tram station. Our room was cleaned most days- but I notice, except on the Sunday! Breakfast was ok- all cold but everything kept fresh because food was in a sort of refrigerated... More 

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EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear Sir, Thank you to write us concerning your stay. We are working with our supplier to offer a best Wifi connection. You have a room for four personns, all the rooms for four are on the second floor. Despite this inconvenience we hope to see you for your next trip in Montpellier. Have a nice day, best regards, Emilie... More 

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 29, 2015

On the plus side, these suites are cheap and the rooms are clean and pretty large. On the downside, there's no restaurant, just a fridge where you can buy one of 3 meals to microwave yourself. Unfortunately this means that there are often curry smells in your room from other rooms. As with most modern hotels, the heating controls are... More 

Was this review helpful? Yes
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you for taking the time to tell us about your experience. I consider such matters to be extremely important, your comments have therefore been shared with my team and together we are working on solving these issues so that our service will no longer disappoint in this area. I do hope that, despite these issues, we will be... More 

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