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Suite Novotel Montpellier

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45 avenue du Piree, 34000 Montpellier, France
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Suite Novotel Montpellier
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Suite Novotel Montpellier
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458 Reviews from our TripAdvisor Community

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Traveler rating
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    94
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Polish first
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  • Spanish first
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English first
  • All months
    (458)
  • Mar-May only
    (97)
  • Jun-Aug only
    (207)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (57)
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England, United Kingdom
Level Contributor
159 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

An absoloutely awful hotel. Zero appeal, no room amenities and the slowest internet connection I have ever witnessed. The room was bleak, claustrophobic and stuffy, with the smell of old dog! There was nothing good about this hotel, we checked and then checked out again! Shockingly bad.. Avoid!

Was this review helpful? Yes
Harare
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

On arrival, by car, I struggled to find the entrance, or even where to leave my car whilst checking in. I eventually, after going round a couple of blocks found the hotel parking entrance to the rear of the hotel (very poorly sign posted - I had already SLOWLY driven past it twice). I pressed the interphone and asked to... More 

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North Yorkshire, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, approx 10 minutes walk from the city centre, you pass through water fountains, cafe/bar's en route. Lovely clean rooms, friendly staff, old choice of breakfasts, no food is served later, but so handy for all the many eating places in the city. Nice little seating area next to a small swimming pool where you can enjoy a drink... More 

Was this review helpful? Yes 2
EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. It is a pleasure for us to receive your feedback. We are waiting to welcome you again. Have a nice day, best regards, Emilie M. More 

Cardiff, United Kingdom
4 of 5 stars Reviewed 2 weeks ago

We had a suite and were so pleased with the amenities. So much room and a reasonable price. Staff were helpful. Near to restaurants by the river and an 8 minute walk to town centre. The pool was a little small and always half in the shade.

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EMILIE M, Directeur général at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. We hope to see you for your next trip in France. Have a nice day, best regards, Emilie M. More 

Stafford, England, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were made to feel uncomfortable on arrival and departure by one member of staff. As we left we were not asked if we enjoyed our stay or if we required a taxi. The room was of a very poor standard and the bed had seen much better days. The main plus was the aircon system which kept us nice... More 

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EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts... More 

Jerusalem, Israel
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The suite is very good although there is not a real sofa to sit on in the room. Bed is excellent including pillows Breakfast is generous and good. Wifi works very well Service is really excellent.The pool is small but pleasnt

Was this review helpful? Yes 1
EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. We are waiting to welcome you for your next trip in Montpellier. Best regards, Emilie M. More 

Chesterfield, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My stay was too short but perfect , from check in to check out. Lovely bed and cosy room. I will recommend it to all.. Not too far from the town. 10-15 mn ... The swimming pool is small but nice.. If you are on business or leisure this hotel is with to stop

Was this review helpful? Yes
EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. We are waiting to welcome you again. Best regards, Emilie M. More 

Brisbane
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed June 10, 2015

So many things i didnt like about this hotel. 1. Staff- They were all cold and quite rude. They didnt any interest in having anything to do with you. We arrived and were given a card for our room. When we got to the room the card didnt work. I went back to the reception they rolled their eyes like... More 

Was this review helpful? Yes
EMILIE M, Directrice at Suite Novotel Montpellier, responded to this review

Dear, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

London, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 30, 2015

We've used this chain elsewhere, and like the room layout. The location is good, close to the tram network which gave us easy access to the whole of Montpellier. The staff were friendly and helpful, and the rooms are appointed to a decent level. I would recommend this hotel and will use this chain again.

Was this review helpful? Yes
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you so much for your comments. We are waiting to welcome you in Suite Novotel. Have a nice day, best regards, Emilie M. More 

London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 25, 2015

We had a decent stay at the hotel but would not go back there. Rooms are big but it feels more like a hospital with basic fittings, cheap looking furniture. For a 4 star hotel, it does look very cheap. Breakfast is expensive, especially for a continental with no cooked food on offer at all. Depends how much you eat... More 

Was this review helpful? Yes 1
EMILIE M, Assistante de Direction at Suite Novotel Montpellier, responded to this review

Dear, Thank you for your comments. Your stay in my hotel clearly did not meet your expectations and you have highlighted certain issues regarding the services that we provided. Firstly, please allow me to say how sorry I am that we did not meet your expectations. I consider such matters to be extremely important, your comments have therefore been shared... More 

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