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Mercure Montpellier Centre

4.0 of 5 6 rue de la Spirale, 34000 Montpellier, France
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Mercure Montpellier Centre
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Mercure Montpellier Centre
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372 reviews from our community

Traveler rating
    35
    153
    108
    50
    26
See reviews for
31
154
49
120
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orlando, Florida, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff is exceptional here. Ms. Laurence, working the reception desk, went above the call of duty to assist me with locating a train ticket I had previously discarded into my room's waste bin. After we determined that room trash had already been collected for the day and discarded efficiently by housekeeping staff to the garage dumpster for garbage pick-up,... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

I have had the last four nights here and am very happy to be leaving. The rooms are very basic and lacking colour and furniture. Quite miserable. The so called table is on a slant and no desk chair so can't sit and do work. The room is dark with lack of lighting and the window is small and mine... More

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Singapore
Top Contributor
50 reviews 50 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 7, 2014

Walking distance to Galeries Lafayette (by the side entrance) and 5 mins walk to Place De Comedie, where you can can a good variety of eateries and do a bit of shopping. Taking the tram to other parts of Montpellier is a good way to get around the city.

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LAPEINE L, Directeur général at Mercure Montpellier Centre, responded to this review

Dear Sir,   By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. Looking forward to welcoming you shortly in one of the hotels of the Mercure network.   Yours sincerely, Laurette Lapeine General Manager More

Malaga, Spain
Top Contributor
60 reviews 60 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 17, 2014

When arriving by car, even with GPS navigation, had great difficulties finding this hotel. Getting from the main entrance to the underground parking turned out to be another nightmare, even using the printed map which the hotel had specially prepared for this. That already should say enough. The room was rather cramped, but fully carpeted. Everything looks in need of... More

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LAPEINE L, Directeur général at Mercure Montpellier Centre, responded to this review

Dear Madam, dear Sir, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly... More

Vienna, Austria
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2014 via mobile

The hotel is what you expect from a decent, clean, well run hotel. The rooms are clean, it is in a quiet location (i.e. You can keep the widow open). The bed is very nice (not too hard, not too soft) The breakfast buffet is fine with a wide selection of breads, fruits, yoghurt, eggs, pancakes (but no grilled tomatoes... More

Was this review helpful? Yes 1
LAPEINE L, Directeur général at Mercure Montpellier Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel.   My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Your kind attentions touch me deeply.   Looking... More

Calgary, Canada
Top Contributor
95 reviews 95 reviews
75 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 1, 2014

This hotel is located in a nice location with easy access to Montpellier's sites and restaurants. The room was average size, wireless was ok. The in house food and bereave was limited but the staff was great and helpful Very quiet location with clean basic rooms.

Was this review helpful? Yes 2
LAPEINE, Directeur général at Mercure Montpellier Centre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Your kind attentions touch me deeply. Sincerely yours Laurette... More

london
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 21, 2014

Stayed in this hotel last night. It is rated as 4 star, but I would strongly disagree with this. The hotel was clean, but the rooms were particularly small and whilst there was a sort of desk, there was no chair to sit at it, so not particularly useful if you are staying on business. There were also very limited... More

Was this review helpful? Yes 1
LAPEINE, Directeur général at Mercure Montpellier Centre, responded to this review

Dear Madam, dear Sir, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly... More

Toulon, France
Top Contributor
222 reviews 222 reviews
82 hotel reviews
264 helpful votes 264 helpful votes
2 of 5 stars Reviewed January 26, 2014

What is going on with Accor in Montpellier? Apart from the superb Pullman, the ok Ibis Sud, the rest of the properties in which I have stayed fail to impress and this Mercure is a prime example of where standards have fallen to such a level, regional management need to know. Is it a franchise where the bottom line is... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2014

the hotel its self is in a good location a 15 minute walk from the main restaurants and because its slightly out of the way its so peaceful. check in was a breeze and the hotel has evenything you would need

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Geneva, Switzerland
Top Contributor
260 reviews 260 reviews
132 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed January 3, 2014

We enjoyed our stay at the Mercure. The rooms and public areas are nicely decorated and themed (Turkey) and it has been a while since I have had an original print in a hotel bathroom. The employees are all rather junior, so lack knowledge and initiative, but the general ambience compensated. The hotel is a short step away from the... More

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Additional Information about Mercure Montpellier Centre

Address: 6 rue de la Spirale, 34000 Montpellier, France
Location: France > Languedoc-Roussillon > Herault > Montpellier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Montpellier Centre 4*
Number of rooms: 120
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Also Known As:
Mercure Montpellier Centre Hotel Montpellier
Accor Montpellier Centre

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