We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Au Royal Hotel

22 Boulevard Jean Jauras, 11000 Carcassonne, France
Hotel amenities
Au Royal Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #42 of 43 Hotels in Carcassonne
A recent review
3 of 5 stars Reviewed April 7, 2015
Jemma W Cambridge, England, United Kingdom
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    3
    25
    32
    16
    16
See reviews for
10
61
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (9)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (7)
All months
Cambridge, England, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 7, 2015

After reading many of the previous reviews my boyfriend and I were a little worried. However on arrival we were greeted and given a very informative welcome including a map and full descriptions of the distance to find points of interest. Our room had been given an uplift with paint and new bed sheets and flooring. We did not try... More 

Was this review helpful? Yes 2
Bristol, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 26, 2014

Centrally located for Carcassonne centre and La Cite. Very nice owner (/manager?) and excellent friendly service. She let us keep our bikes safe in her garage parking. Very good value. Good breakfast. Basic room but well ventilated and good ceiling fan for the heat of the city in August.

Was this review helpful? Yes 1
UK
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 16, 2014

Good location - Easy walk into the lower town and to the station/Canal du Midi. Room very small with siding partition to shower and toilet (also small) Shower worked fine. Towels and bed linen were clean but room looked shabby. Reception manned during day. Breakfast was fine - Drinks from machine Had meal at restaurant next door - Very good.... More 

Was this review helpful? Yes 2
Tremelo, Belgium
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 23, 2013

Nice hotel, located very near the centre of the lower town (Bastide) and only 10 mins walk from the old town. The hotel is not very modern, there's no elevator. The room was large and neat, and so was the bathroom with shower and toilet. Our beds were made every day. The staff was very friendly, but did not speak... More 

Was this review helpful? Yes 1
Brussels, Belgium
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed September 3, 2013

was surprised to find the room and especially the bathroom and shower so dirty with the front of the hotel having been newly painted.... proves you can never judge a hotel by the cover! It's the first time I have left a hotel with the fear of legionaires disease! really, using this bathroom was an awful experience.

Was this review helpful? Yes 1

Travelers are raving about these Carcassonne hotels

Calgary, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 2, 2013

Hotel was not clean, bedroom and bathroom were very dingy. Slept overtop of the bedsheets since they were old and ratty. Bed was very squeaky and uncomfortable. No wifi or tv. Hotel location is good for walking to the castle, but farther away from the main restaurants and train station. Main reception is only open a few hours per day.... More 

Was this review helpful? Yes 2
doncaster
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 6, 2013

We had a family room (one room divided into two) it was dark dingy and very unappealing - the shower rooms were in a cupbard with sliding doors extremely small and covered in mold, The sheets were clean and the rooms had a ceiling fan, it was in a central position and these are the only plus's in my opinion... More 

Was this review helpful? Yes 1
Sandbach, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 1, 2013

We stayed at Au Royal for one night so we coiuld explore Carcassonne, the hotel is easy to access by car with free parking at the front of the hotel. The reception staff were friendly and the room was basic but clean.We left early the next day so we did not have breakfast.

Was this review helpful? Yes
Douglas, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 18, 2012

My partner and i stayed here for 2 nights and i admit i was hesitant to book it at first but was pleasantly surprised once i got there. The room was spacious and clean, the staff spoke good english and was helpful with directions ect. The hotel is in a great location for the "walled city", you can walk from... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 26, 2012

We stopped one night here in September 2009, breaking up a train journey from Barcelona to Chateauroux. It was conveniently located for a visit to the old walled city, which is what we'd come for. The hotel itself was nothing flash but the staff were friendly and helpful, the weather was fine and after a decent breakfast we spent a... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Carcassonne hotels
0.3 mi away
Hotel Astoria
Hotel Astoria
#16 of 43 in Carcassonne
4.0 of 5 stars 237 reviews
0.0 mi away
Hotel Central
Hotel Central
#21 of 43 in Carcassonne
3.5 of 5 stars 89 reviews
1.6 mi away
Campanile Carcassonne Est - La Cite
Show Prices
Show Prices
Show Prices
2.2 mi away
L'Etoile Carcassonne
L'Etoile Carcassonne
#33 of 43 in Carcassonne
4.0 of 5 stars 70 reviews
2.0 mi away
Hotel Balladins Pont Rouge Carcassonne
0.2 mi away
Ibis Carcassonne Centre
Ibis Carcassonne Centre
#32 of 43 in Carcassonne
3.0 of 5 stars 490 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay