We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 42 Carcassonne hotels

Au Royal Hotel

2.0 of 5 Hotel   |   22 Boulevard Jean Jauras, 11000 Carcassonne, France
Hotel amenities
Save Saved
You added Au Royal Hotel to your Saves list
Au Royal Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
40%
Ranked #38 of 42 hotels in Carcassonne
A recent review
4 of 5 stars reviewed 6 days ago
david w Bristol, United Kingdom
  • Overview
  • Reviews (81)
  • Photos (10)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (3)
  • More
true
Write a Review

81 people have reviewed this hotel

Traveler rating
    3
    25
    27
    14
    12
See reviews for
7
56
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Centrally located for Carcassonne centre and La Cite. Very nice owner (/manager?) and excellent friendly service. She let us keep our bikes safe in her garage parking. Very good value. Good breakfast. Basic room but well ventilated and good ceiling fan for the heat of the city in August.

Was this review helpful? Yes
UK
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location - Easy walk into the lower town and to the station/Canal du Midi. Room very small with siding partition to shower and toilet (also small) Shower worked fine. Towels and bed linen were clean but room looked shabby. Reception manned during day. Breakfast was fine - Drinks from machine Had meal at restaurant next door - Very good.... More

Was this review helpful? Yes
Tremelo, Belgium
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 23, 2013

Nice hotel, located very near the centre of the lower town (Bastide) and only 10 mins walk from the old town. The hotel is not very modern, there's no elevator. The room was large and neat, and so was the bathroom with shower and toilet. Our beds were made every day. The staff was very friendly, but did not speak... More

Was this review helpful? Yes
Brussels, Belgium
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 3, 2013

was surprised to find the room and especially the bathroom and shower so dirty with the front of the hotel having been newly painted.... proves you can never judge a hotel by the cover! It's the first time I have left a hotel with the fear of legionaires disease! really, using this bathroom was an awful experience.

Was this review helpful? Yes
Calgary, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 2, 2013

Hotel was not clean, bedroom and bathroom were very dingy. Slept overtop of the bedsheets since they were old and ratty. Bed was very squeaky and uncomfortable. No wifi or tv. Hotel location is good for walking to the castle, but farther away from the main restaurants and train station. Main reception is only open a few hours per day.... More

Was this review helpful? Yes
doncaster
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 6, 2013

We had a family room (one room divided into two) it was dark dingy and very unappealing - the shower rooms were in a cupbard with sliding doors extremely small and covered in mold, The sheets were clean and the rooms had a ceiling fan, it was in a central position and these are the only plus's in my opinion... More

Was this review helpful? Yes
Sandbach, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 1, 2013

We stayed at Au Royal for one night so we coiuld explore Carcassonne, the hotel is easy to access by car with free parking at the front of the hotel. The reception staff were friendly and the room was basic but clean.We left early the next day so we did not have breakfast.

Was this review helpful? Yes
Douglas, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 18, 2012

My partner and i stayed here for 2 nights and i admit i was hesitant to book it at first but was pleasantly surprised once i got there. The room was spacious and clean, the staff spoke good english and was helpful with directions ect. The hotel is in a great location for the "walled city", you can walk from... More

Was this review helpful? Yes
Melbourne, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 26, 2012

We stopped one night here in September 2009, breaking up a train journey from Barcelona to Chateauroux. It was conveniently located for a visit to the old walled city, which is what we'd come for. The hotel itself was nothing flash but the staff were friendly and helpful, the weather was fine and after a decent breakfast we spent a... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Au Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Au Royal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Au Royal Hotel

Address: 22 Boulevard Jean Jauras, 11000 Carcassonne, France
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $
Hotel Class:2 star — Au Royal Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Tingo, HotelsClick, HostelWorld, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Au Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Au Royal Carcassonne
Hotel Au Royal

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Carcassonne with
any amenities

Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
1

Questions & Answers

Questions? Get answers from Au Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer