Very friendly helpful staff with good English. Basic rooms but with everything you need for a short cheap break. Good location for old city,train station and canal. More

After reading some of the reviews of this hotel, it turned out to be better than expected. Our room had been recently refurbished and was a good size. Unfortunately the ceiling fan was not sufficient in the summer heat and consequently we had an uncomfortable nights sleep. We couldn't open the window since being situated on a main road it... More

We approached this hotel with some trepidation after reading the reviews but it was one of the few available at short notice. The trepidation increased when we were asked to pay upfront without seeing the room. However we needn't have worried. The room was a good size for France and was perfectly adequate. Certainly it wasn't luxurious but at the... More

Stayed at the Au Rôyal Hotel for 5 nights in July 2010. We were allocated room 27, a double room with en-suite shower room on the 3rd. floor of the hotel. We arrived at 10:00am and although the check-in time was not until 3:00pm, we were allowed to check in and leave our luggage in the room. At check-in, we... More

The hotel was easy to find after the friendly airport shuttle bus driver directed us where to find the hotel. The receptionist at the hotel appeared to be pleased when we said we'd booked in for 2 nights. The room was a good size for two and was clean. However, we were disappointed with the quality of the air conditioning... More

When we arrived at this hotel I asked to see a room before checking in . The lady at the desk informed me I could not see a room until I had paid for one nights accomodation. She showed me some very faded photos. This was not acceptable so we went somewhere else. I wonder why she didnt want us... More

First impressions were not great, mainly due to the July heat and the lack of air conditioning. We couldn't wait to open up the shutters and windows when we first arrived. If you want aircon then you pay more, elsewhere. This was a clean and conveniently placed b&b, the two ladies running it were friendly and helpful, and the one... More

Room was clean{ WITH No BEDBUGS} , not very big and most importantly in July, not air- conditioned - just a ceiling fan - this would not be a problem in cooler months. Reception staff were pleasant, friendly and helpful with good English. The hotel is well positioned for both the "new" town and the old city[ about 15 minutes... More

this hotel is conveniently located between the railway station and castle of Carcassonne. We got a renovated room and it was clean, but the rug stunk so bad, we could not stay in there too long. To get some fresh air we had to open the windows at night and all of the noise was coming in from the outside.... More